ZyXEL Communications PRESTIGE 2000W V2 User Manual
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ZyXEL Communications PRESTIGE 2000W V2 User Manual

ZyXEL Communications PRESTIGE 2000W V2 User Manual

Voip wi-fi phone
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P-2000W_V2
VoIP Wi-Fi Phone
User's Guide
Version WV.00.01
6/2005

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Summary of Contents for ZyXEL Communications PRESTIGE 2000W V2

  • Page 1 P-2000W_V2 VoIP Wi-Fi Phone User’s Guide Version WV.00.01 6/2005...

  • Page 3: Copyright

    Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others.

  • Page 4: Federal Communications Commission (Fcc) Interference Statement

    Certifications Go to www.zyxel.com 1 Select your product from the drop-down list box on the ZyXEL home page to go to that product's page. 2 Select the certification you wish to view from this page. Federal Communications Commission (FCC) Interference Statement...
  • Page 5 P-2000W_V2 User’s Guide Federal Communications Commission (FCC) Interference Statement...

  • Page 6: Safety Warnings

    P-2000W_V2 User’s Guide Safety Warnings For your safety, be sure to read and follow all warning notices and instructions. • Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel can service the device.

  • Page 7: Zyxel Limited Warranty

    Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.

  • Page 8: Customer Support

    • Brief description of the problem and the steps you took to solve it. METHOD SUPPORT E-MAIL TELEPHONE WEB SITE REGULAR MAIL SALES E-MAIL FTP SITE LOCATION support@zyxel.com.tw +886-3-578-3942 www.zyxel.com ZyXEL Communications Corp. CORPORATE www.europe.zyxel.com 6 Innovation Road II HEADQUARTERS Science Park sales@zyxel.com.tw +886-3-578-2439 ftp.zyxel.com Hsinchu 300 (WORLDWIDE) Taiwan ftp.europe.zyxel.com...
  • Page 9 TELEPHONE WEB SITE REGULAR MAIL SALES E-MAIL FTP SITE LOCATION support@zyxel.co.uk +44 (0) 8702 909090 www.zyxel.co.uk ZyXEL Communications UK Ltd.,11 The Courtyard, sales@zyxel.co.uk +44 (0) 1344 303044 ftp.zyxel.co.uk Eastern Road, Bracknell, UNITED KINGDOM +44 (0) 1344 303034 Berkshire, RG12 2XB,...
  • Page 10 P-2000W_V2 User’s Guide Customer Support...

  • Page 11: Table Of Contents

    Table of Contents Copyright ........................3 Federal Communications Commission (FCC) Interference Statement ....4 Safety Warnings ....................... 6 ZyXEL Limited Warranty..................7 Customer Support....................8 Table of Contents ....................11 List of Figures ......................17 List of Tables ......................19 Preface ........................
  • Page 12 P-2000W_V2 User’s Guide 3.7 Authentication Type ....................37 3.8 Profiles .......................38 Chapter 4 Network Settings....................41 4.1 Fixed IP ......................41 4.2 DHCP .........................42 4.3 PPPoE ........................43 Chapter 5 SIP Settings ......................45 5.1 Registrar Server ....................45 5.2 Outbound Proxy Server ..................46 5.3 Proxy Server ......................47 5.4 User Account ......................48 Chapter 6...
  • Page 13 P-2000W_V2 User’s Guide Chapter 9 Information Menus ....................65 9.1 Displaying Information ..................65 Chapter 10 Prestige Usage ....................... 67 10.1 Dialing a Telephone Number ................67 10.2 Using the Phonebook to Dial a Telephone Number .........67 10.3 Using Speed Dial to Dial a Telephone Number ..........67 10.4 Redialing a Telephone Number ................67 10.5 Answering a Call ....................68 10.6 Rejecting a Call ....................68...
  • Page 14 P-2000W_V2 User’s Guide 12.11.2.3 Port Restricted Cone NAT ............87 12.11.2.4 Symmetric NAT ................87 12.12 NAT and SIP ....................88 12.12.1 SIP ALG ....................88 12.12.2 Fake WAN Address on SIP and RTP ...........88 12.12.3 STUN ....................89 12.12.4 Outbound Proxy ..................89 12.13 NAT Traversal Configuration ................89 12.14 Phonebook .....................91 12.14.1 Calling Methods ..................91 12.15 Phonebook Configuration ................91...
  • Page 15 P-2000W_V2 User’s Guide IP Subnetting ......................111 IP Addressing......................111 IP Classes ......................111 Subnet Masks ......................112 Subnetting ......................112 Example: Two Subnets ..................113 Example: Four Subnets..................115 Example Eight Subnets ..................116 Subnetting With Class A and Class B Networks............ 117 Appendix C PPPoE ........................
  • Page 16 P-2000W_V2 User’s Guide Table of Contents...

  • Page 17: List Of Figures

    P-2000W_V2 User’s Guide List of Figures Figure 1 SIP Proxy Server Application ..............25 Figure 2 IP to IP Calling ..................25 Figure 3 Ad-Hoc Mode ................... 26 Figure 4 Prestige Hardware ................... 26 Figure 5 LCD Main Screen ..................29 Figure 6 LCD Screen Menu Navigation ..............
  • Page 18 P-2000W_V2 User’s Guide Figure 39 Prestige as a PPPoE Client ..............120 Figure 40 Peer-to-Peer Communication in an Ad-hoc Network ......121 Figure 41 Basic Service Set ................... 122 Figure 42 Infrastructure WLAN ................123 Figure 43 Roaming Example .................. 124 List of Figures...

  • Page 19: List Of Tables

    P-2000W_V2 User’s Guide List of Tables Table 1 Prestige Hardware Descriptions ............... 26 Table 2 LCD Main Screen ..................29 Table 3 Web Configurator User Screens Summary ..........71 Table 4 Web Configurator Administrator Screens Summary ......... 71 Table 5 Device Information ..................73 Table 6 Private IP Address Ranges ..............
  • Page 20 P-2000W_V2 User’s Guide Table 39 Subnet 3 ....................115 Table 40 Subnet 4 ....................116 Table 41 Eight Subnets ..................116 Table 42 Class C Subnet Planning ................ 116 Table 43 Class B Subnet Planning ................ 117 List of Tables...

  • Page 21: Preface

    The Quick Start Guide is designed to help you get up and running right away. It contains connection information and instructions on getting started. • ZyXEL Glossary and Web Site Please refer to www.zyxel.com for an online glossary of networking terms and additional support documentation. Syntax Conventions •...
  • Page 22 P-2000W_V2 User’s Guide Graphics Icons Key Prestige Computer Notebook Computer Server Switch Router Telephone Trunking Gateway Wireless Signal Preface...

  • Page 23: Getting To Know Your Prestige

    P-2000W_V2 User’s Guide H A P T E R Getting To Know Your Prestige Prestige. This chapter describes the key features and applications of your The Prestige 2000W_V2 is a wireless telephone that operates over the Internet. It gives you the benefits of Internet telephony, for example cheaper calls, without the physical restrictions of a fixed Internet connection (it provides mobility).

  • Page 24: Applications

    P-2000W_V2 User’s Guide Outbound Proxy Some VoIP service providers use a SIP outbound server to handle voice calls. This allows the Prestige to work from behind any type of NAT router and eliminates the need for STUN or a SIP ALG (Application Layer Gateway). Voice Coding The Prestige can use the following voice codecs (coder/decoders).

  • Page 25: Direct Ip To Ip Calling

    P-2000W_V2 User’s Guide You don’t need to know if the recipient’s connection type is an IP, cellular or landline based service. Your Prestige can call any landline or mobile telephone that a traditional PSTN telephone can connect to as well the IP telephone network. Calls received from IP telephones works exactly as you would expect from the traditional telephone service.

  • Page 26: Getting To Know The Prestige Hardware

    P-2000W_V2 User’s Guide Figure 3 Ad-Hoc Mode 1.3 Getting to Know the Prestige Hardware Figure 4 Prestige Hardware Table 1 Prestige Hardware Descriptions NAME DESCRIPTION 1 LCD Screen Use this screen to display information and navigate the phone’s menus. 2 Left Key Use the Left key to open the on-screen menus and select options.
  • Page 27 P-2000W_V2 User’s Guide Table 1 Prestige Hardware Descriptions (continued) NAME DESCRIPTION 10 Volume Keys Use these keys to increase or decrease the ear piece volume. 11 Power Jack Connect the phone’s power adapter here to charge the battery. Chapter 1 Getting To Know Your Prestige...
  • Page 28 P-2000W_V2 User’s Guide Chapter 1 Getting To Know Your Prestige...

  • Page 29: Using The Lcd Screen Menus

    It then restarts and attempts to connect to the wireless network. This is the main screen. Figure 5 LCD Main Screen 12:00 ZyXEL Not registered Menu Names Table 2 LCD Main Screen LABEL DESCRIPTION This icon shows the strength of the wireless LAN signal.

  • Page 30: Navigating The Lcd Screen Menus

    P-2000W_V2 User’s Guide Table 2 LCD Main Screen LABEL DESCRIPTION Menu This is the function of the Left key. Press the Left key from the main screen to open the menus. Names This is the function of the Right key. Press the Right key from the main screen to open the phonebook.
  • Page 31 P-2000W_V2 User’s Guide • Use the keypad to enter the text. You may need multiple keypad presses to enter letters. For example, to enter a lowercase “b”, press the down arrow key to select lowercase mode (a), then press the “2” key twice. Use the left arrow key to remove typos. •...
  • Page 32 P-2000W_V2 User’s Guide Chapter 2 Using the LCD Screen Menus...

  • Page 33: Wireless Lan Setup Menus

    P-2000W_V2 User’s Guide H A P T E R Wireless LAN Setup Menus First you need to associate your Prestige with a Wireless LAN Access Point (AP). This provides your Prestige with the basic services for communication. When you turn the Prestige on, it searches for available wireless LAN Access Points (APs). It selects the AP with the best signal and restarts and attempts to connect to it.

  • Page 34: Ssid

    Back 3 The Prestige displays the SSID that it is currently using. You SSID can clear the SSID and enter a different one if you need to. ZyXEL Aa1@ Clear 3.3 Network Mode The Ad Hoc network is the simplest WLAN configuration, consisting of two or more wireless devices within range of each other that form an independent network without the need of an access point (AP).

  • Page 35: Channel

    P-2000W_V2 User’s Guide 2 Select Network Mode. 3. Network Mode 4. Channel 5. Rate Select Back 3 Select Infra. to access an AP. [2] Infra. Select Ad Hoc to form an independent network with another [1] Ad Hoc wireless client (like another Prestige for example) without the need of an AP.

  • Page 36: Rate

    P-2000W_V2 User’s Guide 3.5 Rate Do the following to set the transfer rate of the Prestige’s wireless connection to the AP. 1 Select Wireless in the first menu screen (use the up or down 7. Wireless arrow to highlight it and then press the Left key). 8.

  • Page 37: Authentication Type

    P-2000W_V2 User’s Guide 4 Select a WEP key to configure. 7. WEP key 1 8. WEP key 2 9. WEP key 3 Select Back 5 Select a keypad mode and use the keypad to enter the WEP key WEP key 1 that the AP is using.

  • Page 38: Profiles

    P-2000W_V2 User’s Guide Note: Only set the authentication type to shared key if the wireless clients are required to send the WEP key to the AP for authentication (not just for encryption). Many networks use an open system where you would only use WEP for encryption, not for authentication.
  • Page 39 P-2000W_V2 User’s Guide 3 Select Create to make a new profile. 1. Create Select Activate to use an existing profile. 2. Activate Select Remove to delete a profile. 3. Remove Select Back 4 When creating a profile, select a number for the profile and press the Left key.
  • Page 40 P-2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus...

  • Page 41: Chapter 4 Network Settings

    P-2000W_V2 User’s Guide H A P T E R Network Settings Use this chapter to configure your Prestige to access the Internet. The Prestige restarts when you return to the main screen after changing the network settings. If you were given a user name and password for Internet access, go to Section 4.3 on page If you were given an IP address and subnet mask, go to Section 4.1 on page...

  • Page 42: Dhcp

    P-2000W_V2 User’s Guide 5 Use the left arrow button to clear the IP address. Use the up and IP Address down arrows to select the type of characters. Enter your IP 192.168.1.3 address. Use the Left key to select Ok when you are done. Aa1@ Clear 6 Select Subnet Mask.

  • Page 43: Pppoe

    P-2000W_V2 User’s Guide 2 Select Network Mode. 1. Network Mode 2. IP Address 3. Subnet Mask Select Back 3 Select DHCP. [2] DHCP [3] PPPoE [1] Fixed IP Select Back 4.3 PPPoE Point-to-Point Protocol over Ethernet (PPPoE) functions like a dial-up connection. You need a user name (PPPoE name) and password from your ISP.
  • Page 44 P-2000W_V2 User’s Guide 6 Select PPPoE Pwd. 3. PPPoE Pwd 1. Network Mode 2. PPPoE Name Select Back 7 Clear the PPPoE password and enter your’s. PPPoE Pwd ************************* Aa1@ Clear Chapter 4 Network Settings...

  • Page 45: Chapter 5 Sip Settings

    P-2000W_V2 User’s Guide H A P T E R SIP Settings The Prestige uses Session Initiated Protocol (SIP), an internationally recognized standard for implementing VoIP. You must register your Prestige with your VoIP service provider’s SIP server. Note: You should have a voice account already set up. 5.1 Registrar Server Configure the Registrar settings to have the Prestige register with your provider’s SIP registrar server.

  • Page 46: Outbound Proxy Server

    P-2000W_V2 User’s Guide 5 Select Port. 2. Port 3. Expiry Time 1. Registrar IP Select Back 6 Clear the port and enter the registrar server’s listening port Port number. Leave the default port number if you were not given 5060 one to use.

  • Page 47: Proxy Server

    P-2000W_V2 User’s Guide 4 Use the left arrow button to clear the default text. Use the up Proxy IP and down arrows to select the type of characters. Enter the sip.proxy.net outbound proxy server’s IP address or domain name. Use the Left key to select Ok when you are done.

  • Page 48: User Account

    P-2000W_V2 User’s Guide 5 Select Port. 2. Port 1. Proxy IP Select Back 6 Clear the port and enter the SIP server’s listening port number. Port Leave the default port number if you were not given one to use. 5060 Aa1@ Clear 5.4 User Account...
  • Page 49 P-2000W_V2 User’s Guide 5 Select Username. 2. Username 3. User Pwd 1. Phone Number Select Back 6 Clear the user name and enter yours exactly as it was given to Username you. username Aa1@ Clear 7 Select User Pwd. 3. User Pwd 1.
  • Page 50 P-2000W_V2 User’s Guide Chapter 5 SIP Settings...

  • Page 51: Chapter 6 Phonebook

    P-2000W_V2 User’s Guide H A P T E R Phonebook Use the phonebook feature to store and later retrieve names and corresponding telephone numbers. The following sections describe how to create and erase phonebook entries. 6.1 Calling Methods There are two ways the Prestige can dial a telephone number; either by using the SIP proxy server or an IP address.

  • Page 52: Editing Phonebook Entries

    P-2000W_V2 User’s Guide 3 Enter the callee’s name. Use the up and down arrows to select Display Name: the type of characters. Use the Left key to select Ok when you are done. Aa1@ Clear 4 Enter the telephone number. User Info: Aa1@ Clear...

  • Page 53: Erasing Phonebook Entries

    P-2000W_V2 User’s Guide 3 Select an entry. Alan Note: An empty mailbox icon displays if there are no entries in the phonebook. Select Back 4 Select Edit. Then edit the entry in the same manner that you 1. Edit add one (see Section 6.2 on page 51).

  • Page 54: Speed Dial Phonebook Entries

    P-2000W_V2 User’s Guide 6.5 Speed Dial Phonebook Entries Use the following instructions to make an existing phonebook entry into a speed dial entry. 1 Select Phonebook in the first menu. 3. Phonebook 4. Net Settings 5. SIP Settings Select Back 2 Select Search.

  • Page 55: Chapter 7 Call History

    P-2000W_V2 User’s Guide H A P T E R Call History The call history feature is useful for checking missed, received, and dialed calls. 7.1 Missed Calls Follow these directions to use the missed calls list to check for missed calls and then edit and save (or erase) the telephone numbers.

  • Page 56: Received Calls

    P-2000W_V2 User’s Guide 7.2 Received Calls Follow these directions to use the received calls list to check for received calls and then edit or erase the telephone numbers. 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4.

  • Page 57: Dialed Calls

    P-2000W_V2 User’s Guide 7.3 Dialed Calls Follow these directions to use the list of telephone numbers the Prestige has been used to call to check the list of telephone numbers that have been called and then edit or erase the telephone numbers.
  • Page 58 P-2000W_V2 User’s Guide 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4. Net Settings Select Back 2 Select Erase Calls. 4. Erase Calls 1. Missed 2. Received Select Back 3 Select Erase All to remove all entries from the call history. 1.

  • Page 59: Miscellaneous Settings

    P-2000W_V2 User’s Guide H A P T E R Miscellaneous Settings These sections detail how to change the Prestige’s other settings. 8.1 Setting the Ring Melody Follow these directions to change the Prestige’s ring melody. 1 Select Settings in the first menu screen. 6.

  • Page 60: Setting The Vibration Mode

    P-2000W_V2 User’s Guide 8.2 Setting the Vibration Mode You can have the Prestige vibrate to alert you to incoming calls. Follow these directions to turn the Prestige’s vibration mode on or off. 1 Select Settings in the first menu screen. 6.

  • Page 61: Setting The Time

    P-2000W_V2 User’s Guide 8.4 Setting the Time Follow these directions to change the Prestige’s time settings. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select Back 2 Select Edit Time. 4. Edit Time 5. Edit Date 6.

  • Page 62: Setting The Banner

    8. Don’t Disturb Select Back 3 Enter the text that you want to display in the main screen. Banner ZyXEL 4 Press the Left key to save your setting. Aa1@ Clear 8.7 Setting the Key Lock The Prestige’s key lock function automatically locks the keypad if the Prestige is in standby mode for more than one minute (press and hold the # key for approximately 2 seconds to lock or unlock the keypad).

  • Page 63: Setting The Don't Disturb

    P-2000W_V2 User’s Guide 8.8 Setting the Don’t Disturb Enable the Prestige’s don’t disturb function, to not receive any incoming calls. Anyone calling the Prestige gets a busy signal when you enable the don’t disturb function. Follow these directions to enable or disable the don’t disturb function. 1 Select Settings in the first menu screen.
  • Page 64 P-2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings...

  • Page 65: Chapter 9 Information Menus

    P-2000W_V2 User’s Guide H A P T E R Information Menus These sections detail how to use the information menus. 9.1 Displaying Information Follow these directions to display important Prestige information. 1 Select Information in the first menu screen. 1. Information 2.
  • Page 66 P-2000W_V2 User’s Guide 9 The screen displays the Prestige’s MAC address. MAC Address 00a0c5b76249 10 Press the Right key to return to the main information menu. Back 11 Select Firmware Ver. 4. Firmware Ver. 1. Phone Number 2. IP Address Select Back 12 The screen displays the Prestige’s current firmware version.

  • Page 67: Chapter 10 Prestige Usage

    P-2000W_V2 User’s Guide H A P T E R Prestige Usage This chapter describes how to use your Prestige for basic tasks. 10.1 Dialing a Telephone Number Use the following instructions to call a number that is not already in your Prestige’s phonebook.

  • Page 68: Answering A Call

    P-2000W_V2 User’s Guide 10.5 Answering a Call Press the Call key to answer a call. 10.6 Rejecting a Call Press the Off key to reject a call. 10.7 Changing the Volume Press the volume buttons to increase or decrease the volume during a call. Use the web configurator’s administrator account if you want to change the Prestige’s default volume.

  • Page 69: Using The Web Configurator Screens

    P-2000W_V2 User’s Guide H A P T E R Using the Web Configurator Screens This chapter describes how to use the Prestige’s web configurator to view and configure the Prestige’s settings. 11.1 Introduction to the Web Configurator The embedded web configurator allows you to configure or view the Prestige’s settings through Microsoft Internet Explorer.

  • Page 70: Navigating The Prestige Web Configurator

    P-2000W_V2 User’s Guide • For user access: Type the default user name: admin and password: 1234 for user-level access, the first time you login. • For administrator access: Type the default user name: zyxeladmin and password: 1234 for administrator access, the first time you login. Figure 9 Login Screen Note: It is strongly advised that you change the passwords for both the user and administrator accounts the first time you login.

  • Page 71: Figure 11 Web Configurator First Administrator Screen

    P-2000W_V2 User’s Guide The following table introduces the screens that are available with the user account. Table 3 Web Configurator User Screens Summary LINK FUNCTION Information This screen contains firmware version information. Network Use this screen to configure your Internet access settings. Use this screen to configure your Prestige’s Session Initiation Protocol settings.
  • Page 72 P-2000W_V2 User’s Guide Chapter 11 Using the Web Configurator Screens...

  • Page 73: User Web Configurator Screens

    P-2000W_V2 User’s Guide H A P T E R User Web Configurator Screens This chapter details the settings that you can configure in the web configurator using the user account. 12.1 Device Information Use this screen to view read-only information about your Prestige. Figure 12 Device Information Table 5 Device Information LABEL...

  • Page 74: Ip Address And Subnet Mask

    P-2000W_V2 User’s Guide You can obtain your IP address from the IANA, from an ISP or have it assigned by a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses.

  • Page 75: Dns Server

    Use DNS (Domain Name System) to map a domain name to its corresponding IP address and vice versa, for instance, the IP address of www.zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it.

  • Page 76: Network Configuration: Dhcp

    P-2000W_V2 User’s Guide Table 7 STATIC LABEL DESCRIPTION Get IP Address Click STATIC to manually enter a fixed IP address. Network Mode Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server. These settings are not configurable.

  • Page 77: Figure 14 Dhcp Network Configuration

    P-2000W_V2 User’s Guide Figure 14 DHCP Network Configuration Table 8 DHCP LABEL DESCRIPTION Get IP Address Click STATIC to manually enter a fixed IP address. Network Mode Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server. These settings are not configurable.

  • Page 78: Network Configuration: Pppoe

    P-2000W_V2 User’s Guide 12.8 Network Configuration: PPPoE Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF (Internet Engineering Task Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data networks.

  • Page 79: Voip Introduction

    P-2000W_V2 User’s Guide Table 9 PPPoE (continued) LABEL DESCRIPTION MAC Address Every Ethernet device has a unique MAC (Media Access Control) address. Your Prestige’s MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. This field is read only and cannot be configured.

  • Page 80: Sip Call Progression

    P-2000W_V2 User’s Guide 12.9.1.1.2 SIP Service Domain The SIP service domain of the VoIP service provider is the domain name in a SIP URI. For example, if the SIP address is 1122334455@VoIP-provider.com, then “VoIP-provider.com” is the SIP service domain. 12.9.1.2 SIP Call Progression The following figure displays the basic steps in the setup and tear down of a SIP call.

  • Page 81: Figure 16 Sip User Agent

    P-2000W_V2 User’s Guide Figure 16 SIP User Agent 12.9.1.3.2 SIP Proxy Server A SIP proxy server receives requests from clients and forwards them to another server. In the following example, you want to use client device A to call someone who is using client device C.

  • Page 82: Rtp

    P-2000W_V2 User’s Guide Figure 18 SIP Redirect Server 12.9.1.3.4 SIP Register Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your user name and password when you register. 12.9.1.4 RTP When you make a VoIP call using SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer.

  • Page 83: Nat

    P-2000W_V2 User’s Guide Figure 19 SIP Table 11 SIP LABEL DESCRIPTION SIP PROXY Proxy IP Address This field displays the IP address or domain name of your SIP proxy server. User Account Registrar Username This field displays the username as supplied by your VoIP provider to access the SIP server.

  • Page 84: Nat Example

    P-2000W_V2 User’s Guide 12.11.1 NAT Example See the following figure. The Prestige (X) sends packets to the Internet. The Prestige’s IP address is 10.0.0.3 (a private IP address). The NAT router maps the private source IP address to a public source IP address (a.b.c.d). Note: The NAT figures in this chapter use lower-case letters (like a.b.c.d for example) to represent public IP addresses.

  • Page 85: Full Cone Nat

    P-2000W_V2 User’s Guide The following table summarizes how these NAT types handle outgoing and incoming packets. Read the following sections for more details and examples. Table 12 NAT Types PORT RESTRICTED FULL CONE RESTRICTED SYMMETRIC CONE CONE Incoming Any external host Only external hosts Only external hosts A host on the external...

  • Page 86: Restricted Cone Nat

    P-2000W_V2 User’s Guide Figure 22 Full Cone NAT Example 12.11.2.2 Restricted Cone NAT As in full cone NAT, a restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. In the following example, the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network.

  • Page 87: Port Restricted Cone Nat

    P-2000W_V2 User’s Guide 12.11.2.3 Port Restricted Cone NAT As in full cone NAT, a port restricted cone NAT router maps all outgoing packets from an internal IP address and port to a single IP address and port on the external network. In the following example, the NAT router maps the source address of all packets sent from internal IP address 1 and port A to IP address 2 and port B on the external network.

  • Page 88: Nat And Sip

    P-2000W_V2 User’s Guide Figure 25 Symmetric NAT 12.12 NAT and SIP Some NAT routers are not SIP-friendly and will stop your voice sessions. The Prestige must register its public IP address with a SIP register server. If there is a NAT router between the Prestige and the SIP register server, the Prestige probably has a private IP address.

  • Page 89: Stun

    P-2000W_V2 User’s Guide 12.12.3 STUN STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators) allows the Prestige to find the presence and types of NAT routers and/or firewalls between it and the public Internet. STUN also allows the Prestige to find the public IP address that NAT assigned, so the Prestige can embed it in the SIP data stream.

  • Page 90: Figure 27 Nat Traversal Configuration

    P-2000W_V2 User’s Guide Figure 27 NAT Traversal Configuration Table 13 NAT Traversal Configuration LABEL DESCRIPTION Select Type Select None if the Prestige is not behind a NAT router or the NAT router is a SIP ALG. Select By Outbound Proxy if your VoIP service provider has a SIP outbound server to handle voice calls.

  • Page 91: Phonebook

    P-2000W_V2 User’s Guide Table 13 NAT Traversal Configuration (continued) LABEL DESCRIPTION STUN Server IP Type the IP address or domain name of the STUN server in the first field. You can use up to 127 ASCII characters. Enter the STUN server’s listening port for STUN requests in the second field. Leave this field set to the default if your VoIP service provider did not give you a server port number for STUN.

  • Page 92: Figure 28 Phonebook

    P-2000W_V2 User’s Guide Figure 28 Phonebook Table 14 Phonebook LABEL DESCRIPTION Add New Entry Speed Dial Select a speed dial key combination from the drop-down list box if you want to use the speed dial function with this phonebook entry. Display Name.

  • Page 93: Wireless Introduction

    P-2000W_V2 User’s Guide 12.16 Wireless Introduction A wireless LAN can be as simple as two wireless devices communicating in a peer-to-peer network or as complex as a number of wireless devices communicating through access points which bridge network traffic to the wired LAN. Note: See the WLAN appendix for more detailed information on WLANs.

  • Page 94: Figure 29 Wireless Setting

    P-2000W_V2 User’s Guide Figure 29 Wireless Setting Table 15 Wireless Setting LABEL DESCRIPTION Wireless Mode An 802.11b_AdHoc network is the simplest WLAN configuration, defined as two or more wireless devices within range of each other that form an independent network without the need of an access point (AP).

  • Page 95: System

    P-2000W_V2 User’s Guide Table 15 Wireless Setting (continued) LABEL DESCRIPTION Default Key Choose from the available WEP keys. Leave Key 1 as the default key unless your network administrator tells you to do otherwise. APPLY Click APPLY to save your changes without restarting the Prestige. Your wireless LAN, Internet and SIP settings changes do not take affect until you use RESTART (in the navigation panel).

  • Page 96: Figure 31 S/W Update

    P-2000W_V2 User’s Guide Figure 31 S/W Update Table 17 S/W Update LABEL DESCRIPTION Auto-provisioning by HTTP If there is an HTTP server set up to update the Prestige’s configuration through auto-provisioning, type its IP address or domain name in this field.

  • Page 97: Administrator Web Configurator Screens

    P-2000W_V2 User’s Guide H A P T E R Administrator Web Configurator Screens This chapter details the Prestige’s web configurator settings that can only be configured using the administrator account. Only edit these settings if you understand the technology involved. Note: See Chapter 12 on page 73 for information on the fields that can be configured...

  • Page 98: Sip Proxy Configuration

    P-2000W_V2 User’s Guide Figure 32 NAT Traversal Configuration Table 18 NAT Traversal Configuration LABEL DESCRIPTION Outbound Proxy Outbound Proxy Type in the URL or IP address of your main outbound proxy server. This field is the Server Address destination address where your Prestige’s SIP traffic is sent. Outbound Proxy Type in the port number to access proxy services.

  • Page 99: Figure 33 Sip Configuration

    P-2000W_V2 User’s Guide Click SIP to open the following screen where you can set up your Prestige to connect to the SIP server. Note: Enter either the IP address of your SIP server or the URL domain name as given to you by your VoIP service provider. Figure 33 SIP Configuration Table 19 SIP Configuration LABEL...

  • Page 100: Voice Coding

    P-2000W_V2 User’s Guide Table 19 SIP Configuration (continued) LABEL DESCRIPTION Registrar Server Enter the SIP register server’s IP address or domain name in this field. You can Address use up to 95 ASCII characters. Note: If you were not given a register server address, then enter the address from the SIP Server Address field again here.

  • Page 101: 101

    P-2000W_V2 User’s Guide Pulse Code Modulation (PCM) measures analog signal amplitudes at regular time intervals and converts them into bits. 13.3.2 G.729 G.729 is an Analysis-by-Synthesis (AbS) hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds. G.729 provides good sound quality and reduces the required bandwidth to 8kbps.

  • Page 102: Table 20 Phone

    P-2000W_V2 User’s Guide Table 20 PHONE LABEL DESCRIPTION Default Voice Codec A voice codec (coder/decoder) converts voice data to electrical signals for transmission over a network. Use this field to select the type of voice coder/decoder (codec) that you want the Prestige to use.

  • Page 103: System

    P-2000W_V2 User’s Guide 13.6 System Administrator access allows you to use this screen to set up the Prestige’s administrator user name and password. Figure 35 System Settings Table 21 System LABEL DESCRIPTION Admin Login username The default setting for this is “zyxeladmin”. Admin New Password Type in a password.

  • Page 104: Tos

    P-2000W_V2 User’s Guide 13.8 ToS The second byte in an IPv4 packet is the Type of Service (ToS) byte. The first three bits (by themselves) of the ToS byte are referred to as the IP Precedence bits and refer to a priority from 0 to 7.

  • Page 105: Chapter 14 Troubleshooting

    P-2000W_V2 User’s Guide H A P T E R Troubleshooting This chapter covers potential problems and the corresponding remedies. 14.1 Problems Starting Up the Prestige Table 23 Troubleshooting the Start-Up of Your Prestige PROBLEM CORRECTIVE ACTION The Prestige Make sure you have the battery installed and charged. does not turn on.

  • Page 106: Problems Accessing The Prestige

    P-2000W_V2 User’s Guide 14.3 Problems Accessing the Prestige Table 25 Troubleshooting Accessing the Prestige PROBLEM CORRECTIVE ACTION Cannot access the Make sure that you are connecting to the Prestige’s IP address (you can use web configurator. the Information LCD menu to check the IP address). The username and password fields are case sensitive.

  • Page 107: Error Message Troubleshooting

    P-2000W_V2 User’s Guide 14.5 Error Message Troubleshooting The Prestige displays error messages to let you know that an error has occurred. An error may prevent you from connecting to the network or from using the Prestige. For some of the error messages, you may need to contact the system administrator to resolve the problem.
  • Page 108 P-2000W_V2 User’s Guide Chapter 14 Troubleshooting...

  • Page 109: Product Specifications

    P-2000W_V2 User’s Guide Appendix A Product Specifications See also the Introduction chapter for a general overview of the key features. Specification Tables Table 28 Hardware Specifications Default Network Mode DHCP client Default User Account admin, 1234 User name and Password Default Administrator zyxeladmin, 1234 Account Password...

  • Page 110: Table 29 Firmware Features

    P-2000W_V2 User’s Guide Table 29 Firmware Features Network IP address assignment: Fixed IP, DHCP, PPPoE HTTP, TFTP, TCP, UDP, DNS, ARP, ICMP Management LCD screen menus Embedded Web Configurator Auto-provisioning: The Prestige acts as a HTTP client to receive configuration file from HTTP server automatically when booting up Wireless ESSID...

  • Page 111: Ip Subnetting

    P-2000W_V2 User’s Guide Appendix B IP Subnetting IP Addressing Routers “route” based on the network number. The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (eight bits), written in dotted decimal notation, for example, 192.168.1.1.

  • Page 112: Subnet Masks

    P-2000W_V2 User’s Guide Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a value of 0 to 127. Similarly the first octet of a class “B” must begin with “10”, therefore the first octet of a class “B”...

  • Page 113: Example: Two Subnets

    P-2000W_V2 User’s Guide Since the mask is always a continuous number of ones beginning from the left, followed by a continuous number of zeros for the remainder of the 32 bit mask, you can simply specify the number of ones instead of writing the value of each octet. This is usually specified by writing a “/”...

  • Page 114: Table 35 Subnet 1

    P-2000W_V2 User’s Guide Note: In the following charts, shaded/bolded last octet bit values indicate host ID bits “borrowed” to form network ID bits. The number of “borrowed” host ID bits determines the number of subnets you can have. The remaining number of host ID bits (after “borrowing”) determines the number of hosts you can have on each subnet.

  • Page 115: Example: Four Subnets

    P-2000W_V2 User’s Guide Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give four possible combinations of 00, 01, 10 and 11. The subnet mask is 26 bits (11111111.11111111.11111111.11000000) or 255.255.255.192.

  • Page 116: Example Eight Subnets

    P-2000W_V2 User’s Guide Table 40 Subnet 4 NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. IP Address (Binary) 11000000.10101000.00000001. 11000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: Lowest Host ID: 192.168.1.193 192.168.1.192 Broadcast Address: Highest Host ID: 192.168.1.254 192.168.1.255 Example Eight Subnets Similarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101, 110).

  • Page 117: Subnetting With Class A And Class B Networks

    P-2000W_V2 User’s Guide Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets available for subnetting and a class “A” address has three host ID octets (see Table 30 on page 111) available for subnetting.
  • Page 118 P-2000W_V2 User’s Guide Appendix B IP Subnetting...

  • Page 119: Appendix Cpppoe

    P-2000W_V2 User’s Guide Appendix C PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your computer to an ATM PVC (Permanent Virtual Circuit) which connects to a DSL Access Concentrator where the PPP session terminates (see Figure 38 on page 120).

  • Page 120: How Pppoe Works

    P-2000W_V2 User’s Guide Figure 38 Single-Computer per Router Hardware Configuration How PPPoE Works The PPPoE driver makes the Ethernet appear as a serial link to the computer and the computer runs PPP over it, while the modem bridges the Ethernet frames to the Access Concentrator (AC).

  • Page 121: Appendix D Wireless Lans

    P-2000W_V2 User’s Guide Appendix D Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless stations (A, B, C). Any time two or more wireless adapters are within range of each other, they can set up an independent network, which is commonly referred to as an Ad-hoc network or Independent Basic Service Set (IBSS).

  • Page 122: Ess

    P-2000W_V2 User’s Guide Figure 41 Basic Service Set An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS). This type of wireless LAN topology is called an Infrastructure WLAN.

  • Page 123: Channel

    P-2000W_V2 User’s Guide Figure 42 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by IEEE 802.11a/b/g wireless devices. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a different channel than an adjacent AP (access point) to reduce interference.

  • Page 124: Requirements For Roaming

    P-2000W_V2 User’s Guide The roaming feature on the access points allows the access points to relay information about the wireless stations to each other. When a wireless station moves from a coverage area to another, it scans and uses the channel of a new access point, which then informs the access points on the LAN about the change.
  • Page 125 P-2000W_V2 User’s Guide 2 If IEEE 802.1x user authentication is enabled and to be done locally on the access point, the new access point must have the user profile for the wireless station. 3 The adjacent access points should use different radio channels when their coverage areas overlap.
  • Page 126 P-2000W_V2 User’s Guide Appendix D Wireless LANs...

  • Page 127: Index

    P-2000W_V2 User’s Guide Index Numerics Charge Circuit Circuit-switched Telephone Networks 110V AC Class B 230V AC Clicks 64kbps Client Server, SIP 8kbps Client-server Protocol Codec 100, 102 Codecs Coder/Decoder 100, 102 Comfort Noise Generation Communications Abnormal Working Conditions Compliance, FCC Components Computer Accessories...
  • Page 128 P-2000W_V2 User’s Guide Dual-Tone MultiFrequency Dust Dynamic Jitter Buffer Harmful Interference High Voltage Points Host IDs Hybrid, Waveform Codec Electric Shock Electrocution Enter See Syntax Conventions Equal Value IBSS Independent Basic Service Set Ethernet 43, 78 Indirect Damages Europe Insurance Expiration Duration Interference Exposure...
  • Page 129 P-2000W_V2 User’s Guide Merchantability Pool Modem Port Modifications Port Restricted Cone NAT Multimedia Postage Prepaid. Power Adaptor Power Cord Power Outlet Power Supply Power Supply, repair PPPoE 43, 78, 119 Full Cone Prestige Symmetric Private IP Addresses NAT Routers Problems NAT Types Product Model NAT, Incoming...
  • Page 130 P-2000W_V2 User’s Guide Redirect Server, SIP Session Initiation Protocol REGISTER Server Address Shipping REGISTER Server Port Shock, Electric Register Server, SIP Silence Suppression Registered SIP Account Registered Trademark SIP ACK Message Regular Mail SIP ALG Related Documentation SIP Application Layer Gateway Relocate SIP BYE Request Re-manufactured...
  • Page 131 Undesired Operations Uniform Resource Identifier User Agent, SIP ZyNOS User Screens Summary ZyXEL Communications Corporation ZyXEL Home Page ZyXEL Limited Warranty Note ZyXEL Network Operating System Value Vendor Ventilation Slots Viewing Certifications Voice Activity Detection Voice Coding 24, 100 Voice Mail...

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