Yeastar Technology NeoGate User Manual

Yeastar Technology NeoGate User Manual

Neogate tg series gsm gateway

Advertisement

NeoGate TG Series User Manual
TG Series

User Manual

Version 5X.18.0.34
Yeastar Technology Co., Ltd.
http://www.yeastar.com
1/56

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the NeoGate and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Yeastar Technology NeoGate

  • Page 1: User Manual

    NeoGate TG Series User Manual TG Series User Manual Version 5X.18.0.34 Yeastar Technology Co., Ltd. http://www.yeastar.com 1/56...
  • Page 2: Table Of Contents

    NeoGate TG Series User Manual Table of Contents 1. Introduction ......................4 1.1 Features......................4 1.2 Hardware Specification..................5 2. System setup ......................7 2.1 SIM Card Placement ..................7 2.2 Antenna Connection ..................7 2.3 Ethernet Line Connection ................... 7 2.4 Power Supply Connection ...................
  • Page 3 NeoGate TG Series User Manual 6.3 Outbox ......................28 6.4 Inbox ......................28 6.5 USSD ......................29 6.6 API Settings ....................29 7 Gateway ......................31 7.1 Mobile List ...................... 31 7.1.1 Mobile List ....................31 7.1.2 Module Group ................... 34 7.1.3 Call Waiting ....................
  • Page 4: Introduction

    1. Introduction NeoGate-GSM Gateway for Maximum Efficiency & Cost Savings NeoGate is a device for connecting GSM Network to VoIP Network directly, which can support two-way communication: GSM to VoIP or VoIP to GSM. It is the best solution ever to connect IP-based telephone systems, soft switches, and IP-PBXs to GSM network.
  • Page 5: Hardware Specification

    NeoGate TG Series User Manual 1.2 Hardware Specification Model Channels Appearance NeoGate TG100 NeoGate TG200 NeoGate TG400 http://www.yeastar.com 5/56...
  • Page 6 NeoGate TG Series User Manual NeoGate TG800 ① ② ③ ④ ⑤ Identifying Reset button to reset it to factory defaults ①Reset Solid green LED: connected, correct function. Flashing green LED: device error. ②Power No light: Disconnected, malfunction. Flashing green LED: the server system is in working order Solid green LED: system is damaged.
  • Page 7: System Setup

    Please follow the steps below to connect the NeoGate unit to a power outlet: 1. Connect the small end of the power cable to the power input port on the NeoGate back panel, and plug the other end of the cable into a 100VAC power outlet.
  • Page 8: Administrator Login

    NeoGate TG Series User Manual 3 Administrator Login Open your Web browser and input the IP address of the NeoGate server. If this is the first time you configure NeoGate, please use the default settings below: IP Address: http://192.168.5.150 Username:...
  • Page 9: Status

    NeoGate TG Series User Manual 4. Status Click to check the status of NeoGate TG, including the system status and the detailed reports. 4.1 System Status In this page, we can check the status of the system, including trunk status, network status and system information.
  • Page 10: Network Status

    Figure 4-2 If you VLAN or OpenVPN are configured, you can check the status in this page also. 4.1.3 System info In this page, we can check the hardware/firmware version, or the disk usage of NeoGate Figure 4-3 http://www.yeastar.com 10/56...
  • Page 11: Reports

    An administrator can search and filter call data by call date, caller/callee, trunk, duration, billing duration, status, or communication type. Figure 4-4 4.2.2 System logs You can download and delete the system logs of NeoGate TG. Figure 4-5 http://www.yeastar.com 11/56...
  • Page 12: System

    5.1.1 LAN Settings Figure 5-1 Items Description If this option is set as yes, NeoGate TG will act as DHCP client to get an available IP address from your local DHCP network. We don’t recommend enabling this, as without the right IP address you cannot access NeoGate TG.
  • Page 13: Vlan Settings

    LAN to a group of LAN segments, given specific configurations. Note: NeoGate TG is not the VLAN server, a 3-layer switch is still needed, please configure the VLAN information there first, then input the details in NeoGate TG, so that the packages via NeoGate TG will be added the VLAN label before sending to that switch.
  • Page 14: Vpn Settings

    A VPN can provide secure information transport by authenticating users, and encrypting data to prevent unauthorized persons from reading the information transmitted. The VPN can be used to send any kind of network traffic securely. NeoGate TG supports OpenVPN. Figure 5-3 · Enable VPN ·...
  • Page 15: Static Route

    NeoGate TG will have more than one internet connection in some situations but it has only one default gateway. You will need to set some Static Route for NeoGate TG to force it to go out through different gateway when access to different internet.
  • Page 16: Security Center

    NeoGate TG Series User Manual 5.2 Security Center 5.2.1 Security Center You can check NeoGate TG security configuration in “Security Center” page. And also, you can enter the relevant security settings page rapidly. Firewall: Figure 5-6 In the “Firewall” tab, you can check firewall configuration and alert settings. By clicking the relevant button, you can enter the configuration page directly.
  • Page 17: Alert Settings

    NeoGate TG Series User Manual 5.2.2 Alert settings If the device is under attack, the system will alert users via call or E-mail. The attack modes include IP attack and Web Login. Figure 5-9 1. IPATTACK When the system is attacked by IP address, the firewall will add the IP to auto IP Blacklist and notify the user if it match the protection rule.
  • Page 18 Figure 5-10 2. WEBLOGIN Web Login Alert Notification: Enter the password incorrectly five times to login NeoGate TG Web interface will be as attack, the system will limit the IP login within 10 minutes and notify the user.
  • Page 19: Certificates

    NeoGate TG Series User Manual Figure 5-11 5.2.3 Certificates NeoGate TG can support TLS trunk. Before you register TLS trunk to NeoGate TG, you should upload certificates first. Figure 5-12 Trusted Certificate This certificate is a CA certificate. When selecting “TLS Verify Client” as “Yes”, you should upload a CA.
  • Page 20: Firewall Rules

    NeoGate TG Series User Manual 5.2.4 Firewall Rules Figure 5-13 1) General Settings Items Description Enable the firewall to protect the device. You should reboot Enable Firewall the device to make the firewall run successfully. Disable Ping Enable this item to drop net ping from remote hosts.
  • Page 21: Ip Blacklist

    NeoGate TG Series User Manual Items Description Name A name for this rule, e.g. “HTTP”. Simple description for this rule. E.g.: Accept the specific host to Description access the web interface for configuration. Protocol The protocols for this rule. Initial port should be on the left and end port should be on the Port right.
  • Page 22: System Preferences

    The default password is “password”. To change the password, enter the new password and click update. The system will then prompt you re-login using your new password. Figure 5-17 5.3.2 Date and Time Set the date and time for NeoGate TG. Figure 5-18 http://www.yeastar.com 22/56...
  • Page 23: Custom Prompts

    Daylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize Input the NTP server so that NeoGate TG will With an Internet Time Server update the time automatically You can set the time to your local right time Set Date &...
  • Page 24: Email Settings

    The E-mail Address that NeoGate TG will use to E-mail Address send voicemail. Password The password for the email address used above The IP address or hostname of an SMTP server that the NeoGate TG will connect to in order to send SMTP Server voicemail messages email, i.e.
  • Page 25: Backup And Restore

    2. When update the firmware, please don’t turn off the power. Or the system will get damaged. Figure 5-22 5.3.6 Backup and Restore We can backup up the configurations before reset NeoGate TG to factory defaults, and then restore it using this package. Figure 5-23 Notes: 1.
  • Page 26: Reset And Reboot

    NeoGate TG Series User Manual 5.3.7 Reset and Reboot We can reset or reboot NeoGate TG directly in this page. Figure 5-24 · Reboot System Warning: Rebooting the system will terminate all active calls! · Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system.
  • Page 27: Sms

    300. If the length you send is longer than 160, the SMS will be cut into 2 pieces at provider side. 6.2 SMS Contacts We can add the contact in NeoGate TG to send the SMS, then we can choose the contact by name or Group before sending SMS. http://www.yeastar.com...
  • Page 28: Outbox

    Figure 6-3 6.4 Inbox NeoGate TG can check the incoming SMS also in this page; we can search SMS via filters like date, port and read status etc. We can also reply this SMS directly in this page via the same port.
  • Page 29: Ussd

    Choose the SIM port to send the request to carrier for the services. 6.6 API Settings To send and receive SMS, it’s supported connect to NeoGate TG using third party software via API, then he can send and receive SMS without login Web interface.
  • Page 30 Enable API first, define the user name and password. You can set up the IP restrction for some special IP, the software can connect to NeoGate TG via tha IP only. We recommend configuring “Permitted 'IP address/Subnet mask'” for security.
  • Page 31: Gateway

    NeoGate TG Series User Manual 7 Gateway Click to access the gateway configuration page. We can configure the details of GSM trunks,VoIP trunks and the call routing rules. 7.1 Mobile List 7.1.1 Mobile List All the GSM modules will be listed here, edit each to the settings as you wish, and power off or reboot this module (Port) saperately.
  • Page 32 NeoGate TG Series User Manual Items Description Design the name of this trunk, it will display in mobile Trunk name list and trunk status page. Mobile number Input the mobile number here to take a note only. Calling Line Identification Restriction. If you want to hide your mobile number, you can enable it.
  • Page 33 International Mobile Subscriber Identification of SIM card, it’s not IMSI changeable. The SMS center of this SIM card, NeoGate will generate this by default. You can also input he number here for the carrier if it’s not Center the default one.
  • Page 34: Module Group

    SIM card will be blocked. 7.1.2 Module Group To route the call to a GSM channels group, and dial out by the strategy we chose, NeoGate can route the call in advanced method depending on your needs.
  • Page 35: Call Waiting

    SIM card, there will be waiting tone instead of hang up or do follow me. Figure 7-7 Choose the port to set up call waiting, NeoGate will contact the SIM carrier to define if call waiting is supported. If yes, a window will pop up allowing you to enable or disable call waiting.
  • Page 36: Voip Settings

    2. The follow me feature needs the support of SIM carrier. 7.2 VoIP Settings To integrate with other IPPBX, we need to configure the VoIP settings in NeoGate TG to set up VoIP trunk (SIP and IAX). 7.2.1 VoIP trunk There are 3 types in VoIP trunk page.
  • Page 37 IP phone side. Send check alive packets to IP phones, when it’s Qualify disabled, NeoGate will ignore the reachbility and the status of this account will be unmonitored. This will be the transport method used by the Transport extension.
  • Page 38 NeoGate TG Series User Manual 2) VoIP Trunk In this mode, you can register NeoGate TG to provider via the trunk details with authorization details. Figure 7-14 Items Description Trunk Type Choose trunk mode to register to provider Type Choose the type of this trunk, SIP or IAX...
  • Page 39 NeoGate TG Series User Manual Figure 7-15 Items Description All outgoing calls from this SIP Trunk will use the From From User User in From Header of the SIP Invite package. Keep this field blank if not needed. Define the online number for “Skype Connect” and some Online Number other SIP service providers.
  • Page 40 NeoGate TG Series User Manual Qualify Send check alive packets to the SIP provider. Enable outbound A proxy that receives requests from a client, even though proxy server it may not be the server resolved by the Request-URI. Codec Define the codec for this SIP trunk and its priority This will be the transport method used by the SIP Trunk.
  • Page 41 NeoGate TG Series User Manual Figure 7-17 Items Description Qualify Send check alive packets to the SIP provider. Controls the maximum number of simultaneous calls, set Maximum Channels as 0 to specify no limit Codec Define the codec for this SIP trunk and its priority This will be the transport method used by the SIP Trunk.
  • Page 42: Trunk Group

    Figure 7-19 7.2.3 SIP Settings This is the SIP settings in NeoGate, including General settings, NAT, Codecs, Qos, Response code and Advanced settings. 1) General http://www.yeastar.com...
  • Page 43 Port used for SIP registrations, Default is 5060 TLS Port Port used for SIP registrations, Default is 5061 When using NeoGate TG as a TLS client, whether or not TLS Verify Server to verify server’s certificate. It is “No” by default.
  • Page 44 Once enabled, when dialing out via SIP/SPS trunks, the Calling Channel Codec codec of calling channel will be selected in preference. Priority If not, NeoGate TG will follow the priority in your SIP/SPS trunks. Video Support Support for SIP video or no. Default is yes.
  • Page 45 3) Codecs We can choose the allowed codec in NeoGate TG, a codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or Internet.
  • Page 46 NeoGate side. 5) Response Code NeoGate supports to change the code from GSM provider to the one you wanted before sending it back to your IPPBX, it helps the IPPBX understand better the exact call status, like busy, no response and others.
  • Page 47: Iax Settings

    Session-refresher Choose session-refresher, the default is Uas 7.2.4 IAX Settings IAX is the Internal Asterisk Exchange protocol, you can connect to NeoGate TG or register IAX trunk to another IAX server. It’s supported by the asterisk-based IPPBX. Figure 7-26 Items...
  • Page 48: General Preferences

    NeoGate TG Series User Manual Minimum duration (in seconds) of an IAX2 registration. Min Registration Time Default is 60 seconds Maximum duration seconds) IAX2 Max Registration Time registration. Default is 1200 seconds. Codecs Enable the codec you want for IAX communication.
  • Page 49 This is the simple mode. What we need to do is just choose the incoming source trunk and the destination trunk you want to route the call to, NeoGate will allow all incoming calls and route it to the destination trunk without any modification.
  • Page 50 NeoGate TG Series User Manual 2) Advanced route Figure 7-30 When simple mode is set as “No”, you can check the advanced settings. Items Description Route name A name for this route Call Source Choose the trunk where incoming call comes from Match the prefix of caller ID for incoming calls.
  • Page 51: Ip To Mobile

    This is the simple mode. What we need to do is just choose the incoming source trunk and the destination trunk you want to route the call to, NeoGate will allow all incoming calls and route it to destination trunk without any modification.
  • Page 52 NeoGate TG Series User Manual 2) Advanced mode Figure 7-33 When simple mode is set as “No”, you can check the advanced settings. Items Description Route name A name for this route Call Source Choose the trunk where incoming call comes from Match the prefix of caller ID for incoming calls.
  • Page 53: Blacklist

    NeoGate TG allows caller A to dial an inbound route number, and after hearing the ring, A can hang up the call or wait for NeoGate TG to cut off the call, then NeoGate TG will call A with this number. When A picks up the call, A can dial the number he wants to call;...
  • Page 54 NeoGate TG Series User Manual 2. No callback rules needed to be set if the trunk supports call back with the caller ID directly. Figure 7-35 If you want to apply Callback function to all incoming numbers, please tick Allow All numbers.
  • Page 55 NeoGate TG Series User Manual Step 3: Create Callback Rules You will need to create callback rules when the system should strip or add digits. Figure 7-38 Items Description Trunk Name Choose the trunk with callback rules Define how many digits will be stripped from the call Strip digits from front in number before the callback is placed.
  • Page 56: Applications

    NeoGate TG Series User Manual 8 Applications Application 1 Figure 8-1 Application 2 Figure 8-2 [Finish] http://www.yeastar.com 56/56...

Table of Contents