Yeastar Technology TG Series User Manual
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Yeastar Technology TG Series User Manual

Analog voip gateways
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NeoGate TA410/810
User Manual
Version 41.18.0.8
Yeastar Information Technology Co. Ltd

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  • Page 1 NeoGate TA410/810 User Manual Version 41.18.0.8 Yeastar Information Technology Co. Ltd...

  • Page 2: Table Of Contents

    NeoGate TA410/810 User Manual Table of Contents Introduction ........................4 Application Description ....................5 Configuration Guide ......................7 1. Login ............................7 2. Status............................9 2.1 System Status ......................... 9 2.1.1 Port Status ........................9 2.1.2 Network status ........................10 2.1.3 System Info ........................10 2.2 Reports ..........................10 2.2.1 Call Logs .........................
  • Page 3 NeoGate TA410/810 User Manual 4.2.1 VoIP Server Settings......................38 4.2.2 Dial Pattern Template ......................41 4.2.3 SIP Settings ........................42 4.2.4 IAX Settings ........................47 4.3 Gateway Settings ........................48 4.3.1 General Preferences .......................48 4.5 Advanced Settings........................48 4.5.1 Tone Zone Settings ......................48 4.5.1 DTMF Settings ........................51 3/51...

  • Page 4: Introduction

    NeoGate TA410/810 User Manual Introduction NeoGate TA410/810 Analog VoIP Gateways are cutting-edge products that connect legacy telephones, fax machines and PBX systems with IP telephony networks and IP-based PBX systems. Featuring rich functionalities and easy configuration, NeoGate TA410/810 is ideal for small and medium enterprises that wish to integrate a traditional phone system into IP-based system.

  • Page 5: Application Description

    NeoGate TA410/810 User Manual Application Description Connect IPPBX and NeoGate TA FXO Gateway NeoGate TA FXO gateway is a solution to extend FXO ports for your IPPBX. Two modes are available for you to connect IPPBX and NeoGate TA FXO gateway, we call them VoIP mode and SPS (Service Provider SIP)/SPX (Service Provider IAX) mode.
  • Page 6 NeoGate TA410/810 User Manual Connect NeoGate TA FXO Gateway and FXS Gateway NeoGate TA FXO gateway can be connected to a FXS gateway using SPS/SPX Mode. Imagine this, the FXO gateway is set up in Site A, and the FXS gateway in Site B. People in Site B can make and receive calls using the local PSTN lines (which is connnected to Site A’s provoider).

  • Page 7: Configuration Guide

    NeoGate TA410/810 User Manual Configuration Guide 1. Login The NeoGate TA attempts to contact a DHCP server in your network to obtain valid network settings (e.g., the IP address, subnet mask, default gateway address and DNS address) by default. Please enable DHCP Server in your network to obtain the NeoGate IP address. How to check NeoGate TA IP address: 1.
  • Page 8 NeoGate TA410/810 User Manual In this example, the IP address is 192.168.10.125, the model is TA810. Figure III-1-2 NeoGate TA Login page Click "Login" to get the welcome page. Figure III-1-3 Login NeoGate TA 8/51...

  • Page 9: Status

    NeoGate TA410/810 User Manual 2. Status Click to check the status of NeoGate TA, including the system status and the detailed reports. 2.1 System Status In this page, we can check the status of the system, including trunk status, network status and system information.

  • Page 10: Network Status

    NeoGate TA410/810 User Manual Disconnect There is no line connected to the FXO port. 2.1.2 Network status In this page, the IP address of LAN port will appear with their status. Figure III-2-2 Network Status If your VLAN or VPN are configured, you can check the status in this page also. 2.1.3 System Info In this page, we can check the hardware/firmware version, or the disk usage of NeoGate Figure III-2-3 System Info...

  • Page 11: Call Logs

    NeoGate TA410/810 User Manual 2.2.1 Call Logs The call log captures all call details, including call time, caller number, callee number, call type, call duration,etc. An administrator can search and filter call data by call date, caller/callee, trunk, duration, billing duration, status, or communication type. Figure III-2-4 Call Logs 2.2.2 System Logs You can download and delete the system logs of NeoGate TA.

  • Page 12: Packet Tool

    NeoGate TA410/810 User Manual ·Enable Web Log Save the history of web operations (up to 2 log files) ·Enable Debug Log Save debug information (up to 2 log files) 2.2.3 Packet Tool This feature is used to capture packets for technician. Integrate packet capture tool “Wireshark”...

  • Page 13: System

    NeoGate TA410/810 User Manual 3. System Click to access. In this page, we can configure the network settings, security settings and some system preferences. 3.1 Network Preferences 3.1.1 LAN Settings Figure III-3-1 Static IP Address Mode Table III-3-1 Description of LAN Settings Items Description Hostname...

  • Page 14: Service

    NeoGate TA410/810 User Manual Figure III-3-3 PPPoE Fill in user name and password to access the Internet via PPPoE. 3.1.2 Service The administrator can manage all the access methods on NeoGate TA on the "Service" page. Figure III-3-4 Service Settings Table III-3-2 Description of Service Settings Items Description...

  • Page 15: Vpn Settings

    NeoGate TA410/810 User Manual Note: NeoGate TA is not the VLAN server, a 3-layer switch is still needed, please configure the VLAN information there first, then input the details in NeoGate TA, so that the packages via NeoGate TA will be added the VLAN label before sending to that switch. Figure III-3-5 VLAN Settings Table III-3-3 Description of VLAN Settings Items...

  • Page 16: Ddns Settings

    NeoGate TA410/810 User Manual Figure III-3-6 VPN Settings ·Enable VPN ·Import VPN Config Import configuration file of OpenVPN. Notes: 1. Uncomment “user” and “group” in the “config” file. You can get the config package from the OpenVPN provider. 2. NeoGate TA works as VPN client mode only. 3.1.5 DDNS Settings DDNS (Dynamic DNS) is a method/protocol/network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol...

  • Page 17: Static Route

    NeoGate TA410/810 User Manual dynamically. You must sign up for service through dyndns.org, freedns.afraid.org, www.no-ip.com, www.zoneedit.com. 3.1.6 Static Route NeoGate TA will have more than one Internet connection in some situations but it has only one default gateway. You will need to set some Static Route for NeoGate TA to force it to go out through different gateway when accessing to different internet.

  • Page 18: Security Center

    NeoGate TA410/810 User Manual 3.2 Security Center 3.2.1 Security Center You can check NeoGate TA security configuration in “Security Center” page. And also, you can enter the relevant security settings page rapidly. 18/51...
  • Page 19 NeoGate TA410/810 User Manual Firewall: Figure III-3-10 Firewall In the “Firewall” tab, you can check firewall configuration and alert settings. You can enter the configuration page directly by clicking the relevant button. Service: Figure III-3-11 Service In “Service” tab, you can check AMI/SSH/FTP/TFTP/HTTP/HTTPS status. You can enter the configuration page directly by clicking the relevant button.

  • Page 20: Alert Settings

    NeoGate TA410/810 User Manual 3.2.2 Alert settings If the device is under attack, the system will alert users via call or E-mail. The attack modes include IP attack and Web Login. Figure III-3-13 Alert Settings 1. IPATTACK When the system is attacked by IP address, the firewall will add the IP to auto IP Blacklist and notify the user if it matches the protection rule.
  • Page 21 NeoGate TA410/810 User Manual gateway hostname:$(HOSTNAME) attack source ip address:$(SOURCEIP) attack dest mac:$(DESTMAC) attack source port:$(DESTPORT) attack source protocol:$(PROTOCOL) attack occurred:$(DATETIME) Figure III-3-14 IP ATTACK Alert 21/51...

  • Page 22: Ami Settings

    NeoGate TA410/810 User Manual 2. WEBLOGIN Web Login Alert Notification: entering the wrong password consecutively for five times when logging in NeoGate TA Web interface will be deemed as an attack, the system will limit the IP login within 10 minutes and notify the user. Figure III-3-15 WEBLOGIN Alert 3.2.3 AMI Settings The Asterisk Manager Interface (AMI) is a system monitoring and management interface...

  • Page 23: Certificates

    NeoGate TA410/810 User Manual Figure III-3-16 AMI Settings Username & password: after enabling AMI, you can use this username and password to log in NeoGate TA AMI. Permitted "IP address/Subnet mask": you can set which IP can log in NeoGate TA AMI interface.

  • Page 24: Firewall Rules

    NeoGate TA410/810 User Manual server”, you should also upload this certificate on IPPBX. 3.2.5 Firewall Rules Figure III-3-18 Firewall Rules 1) General Settings Table III-3-8 Description of Firewall General Settings Items Description Enable the firewall to protect the device. You should reboot the Enable Firewall device to make the firewall run.

  • Page 25: Ip Blacklist

    NeoGate TA410/810 User Manual Figure III-3-19 Common Rule Table III-3-9 Description of Common Rule Settings Items Description Name A name for this rule, e.g. “HTTP”. Simple description for this rule. E.g. Accept the specific host to access the Description Web interface for configuration. Protocol The protocols for this rule.

  • Page 26: System Preferences

    NeoGate TA410/810 User Manual Figure III-3-20 IP Blacklist 1) Blacklist rules We can add the rules for IP blacklist rate as demanded. Figure III-3-21 Auto Blacklist Rule Table III-3-10 Description of Auto Blacklist Rule Settings Items Description Port Auto defense port Protocol Auto defense protocol.

  • Page 27: Date And Time

    NeoGate TA410/810 User Manual Figure III-3-22 Password Settings 3.3.2 Date and Time Set the date and time for NeoGate TA. Figure III-3-23 Date & Time Table III-3-11 Description of Date & Time Settings Items Description Time Zone You can choose your time zone here. Daylight Saving Time Set the mode to Automatic or disabled.

  • Page 28: Firmware Update

    NeoGate TA410/810 User Manual Figure III-3-24 Email Settings Table III-3-12 Description of SMTP Settings Items Description The E-mail Address that NeoGate TA will use to send E-mail Address voicemail. Password The password for the email address used above The IP address or hostname of an SMTP server that the SMTP Server NeoGate TAwill connect to in order to send voicemail messages via email, i.e.

  • Page 29: Backup And Restore

    NeoGate TA410/810 User Manual Figure III-3-31 Firmware Update 3.3.6 Backup and Restore We can back up the configurations before resetting NeoGate TA to factory defaults, and then restore it on this package. Figure III-3-32 Backup and Restore Notes: 1. Only configurations, custom prompts will be backed up. 2.
  • Page 30 NeoGate TA410/810 User Manual Warning: Rebooting the system will terminate all active calls! ·Reset to Factory Defaults Warning: A factory reset will erase all configuration data on the system. Please do not turn off the system until the RUN light begins blinking. Any power interruption during this time could cause damage to the system.

  • Page 31: Gateway

    NeoGate TA410/810 User Manual 4. Gateway Click to access the gateway configuration page. Users can configure the details of FXO ports, VoIP settings, gateway settings and advanced settings. 4.1 FXO Port List 4.1.1 FXO Port List All the FXO ports are listed here. You can edit each FXO port by clicking the "Edit" button. Figure III-4-1General Settings >General Table III-4-1 Description of FXO Port General Settings...
  • Page 32 NeoGate TA410/810 User Manual 3 - 220 Ohm + (820 Ohm || 120nF) and 220 Ohm + (820 Ohm || 115nF) AC Termination 4 - 370 Ohm + (620 Ohm || 310nF) Impedance 5 - 320 Ohm + (1050 Ohm || 230nF) 6 - 370 Ohm + (820 Ohm || 110nF) 7 - 275 Ohm + (78 Ohm || 150 nF) 8 - 120 Ohm + (820 Ohm || 110 nF)
  • Page 33 NeoGate TA410/810 User Manual > Other Settings Figure III-4-2FXO Port Other Settings Table III-4-2 Description of FXO Port Other Settings Select which kind of hangup type will be used to Hangup Type detect the call and hang up. Enable or disable Busy Detection. It is used for Busy Detection Hangup detecting far end hangup or busy signal.
  • Page 34 NeoGate TA410/810 User Manual be achieved if this setting is set as 6 or 8. Higher value requires more time for detection, but lower the probability that a false detection may occur. Busy Interval Set the busy detection interval. If Busy Detection is enabled, you need to specify the cadence of the busy signal.
  • Page 35 NeoGate TA410/810 User Manual Duration Enable Min Ring Detection, which is useful for Min Ring complex situations, like when jitter or noise occurs Detection on the PSTN line. Generally it is disabled. Min Ring Duration Min duration of the received tone. Min Ring Interval Min pause between the two received tones.
  • Page 36 NeoGate TA410/810 User Manual 2) Advanced Mode When Simple Mode is set to “No”, you can check the advanced settings. Figure III-4-4 Port→IP Advanced Mode Table III-4-3 Port→IP Settings Items Description Match the prefix of caller ID for incoming calls. Inbound Caller Pattern Hover the pointer over to read tips.
  • Page 37 NeoGate TA410/810 User Manual Figure III-4-5 IP→Port Simple Mode 2) Advanced Mode When Simple Mode is set as “No”, you can check the advanced settings. Figure III-4-6 IP→Port Advanced Mode Table III-4-4 IP→Port Settings Items Description Match the prefix of caller ID for incoming calls. Inbound Caller Pattern Hover the pointer over to read tips.

  • Page 38: Voip Settings

    NeoGate TA410/810 User Manual no DID info. You can also use pattern matching to match a range of numbers. Define the extension for DID number. You can only input Associated number and “-” in this field, and the format can be xxx or Number xxx-xxx.
  • Page 39 NeoGate TA410/810 User Manual Figure III-4-7 VoIP Server Figure III-4-8 VoIP Server Settings 39/51...
  • Page 40 NeoGate TA410/810 User Manual > General Table III-4-5 Description of VoIP Server General Settings Items Description Server ID The ID for the VoIP server template. Server Name The name for the VoIP server template. Type Choose the type of the VoIP server, SIP or IAX. Do not check "Enable Register", if you want to register the FXO port as a Service Provider SIP (IAX) trunk to the VoIP Server.

  • Page 41: Dial Pattern Template

    NeoGate TA410/810 User Manual Table III-4-6 Description of VoIP Server Advanced Settings Items Description Enable SRTP Define if SRTP is enabled for this VoIP server. Qualify Send check alive packets to the SIP provider. Specify the caller ID to use when making outbound calls over this Caller ID VoIP server.

  • Page 42: Sip Settings

    NeoGate TA410/810 User Manual Template ID The ID for this template. Template Name A name for this template. Calls from the FXO port should match the dial pattern set on this Dial Pattern template, or the call cannot be established.Hover the pointer over to read tips.
  • Page 43 NeoGate TA410/810 User Manual Table III-4-8 Description of SIP General Settings Items Description UDP Port Port used for SIP registrations.The defaultis 5060. Enable Random Port Enable or Disable Random SIP port. Random Port Update Set the Random Port Update Interval. Interval TCP Port Port used for SIP registrations.
  • Page 44 NeoGate TA410/810 User Manual than one IP address. To change the user agent parameter of asterisk, the default User Agent is “NeoGate TA”; you canchange it if needed. 2) NAT FigureIII-4-12 NAT Settings Table III-4-9 Description of SIP General Settings Items Description STUN (Simple Traversal of UDP through NATs) is a protocol for assisting...
  • Page 45 NeoGate TA410/810 User Manual No = Use NAT mode only according to RFC3581. Never = Never attempt NAT mode or RFC3581 support. Route = Use NAT but do not include rport in headers. By default, the system will route media steams from SIP endpoints through itself.
  • Page 46 NeoGate TA410/810 User Manual busy, no response and others. Figure III-4-15 Response Code Note: We don’t’ recommend configuing this if you are not familiarwith the code of call status from the VoIP server. 6) Advanced Settings Figure III-4-16 SIP Advanced Settings Table III-4-10 Description of SIP Advanced Settings Items Description...

  • Page 47: Iax Settings

    NeoGate TA410/810 User Manual Enable session-timer mode, default: yes. If you find Session-timers the call is cut off every 15 minutes every time, please disable this. Session-expires The max refresh interval refresh interval, which mustn't Session-minse shorterthan 90s. Session-refresher Choose the session-refresher, the default is Uas. 4.2.4 IAX Settings IAX is the Internal Asterisk Exchange protocol, you can connect to NeoGate TA or register IAX trunk to another IAX server.

  • Page 48: Gateway Settings

    NeoGate TA410/810 User Manual 4.3 Gateway Settings 4.3.1 General Preferences Figure III-4-18 General Settings Table III-4-12 Description of General Settings Items Description Ring Timeout Number of seconds to ring a device before giving up. The absolute maximum amount of time permitted for a MAX Call Duration call.
  • Page 49 NeoGate TA410/810 User Manual Figure III-4-19 Tone Zone Settings Users may also configure the tone zone according to the national standard by selecting "User custom for Tone Zone". Please refer to the document below and configure the tone zone settings on NeoGate TA: http://www.itu.int/ITU-T/inr/forms/files/tones-0203.pdf Figure III-4-20 Customize Tones Table III-4-13 Description of Tone Zone Settings...
  • Page 50 NeoGate TA410/810 User Manual 50/51...

  • Page 51: Dtmf Settings

    NeoGate TA410/810 User Manual 4.5.1 DTMF Settings DTMF signal sent from NeoGate TA to the receiver can be set on this page. DTMF Digit Length: Default is 100ms. DTMF Digit Volume: Range from -31 to 0 dB DTMF Dial Pause: Default is 100ms. Figure III-4-21 Customize Tones [The End] 51/51...

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