Yeastar Technology TG400G User Manual
  1. Manuals
  2. Brands
  3. Yeastar Technology Manuals
  4. Gateway
  5. TG400G
  6. User manual

Yeastar Technology TG400G User Manual

Voip gsm/3g/4g gateway
Hide thumbs
Table of Contents

Advertisement

Quick Links

TG Series VoIP GSM/3G/4G Gateway
User Guide
Sales Tel:
+86-592-5503309
E-mail:
sales@yeastar.com
Support Tel:
+86-592-5503301
E-mail:
support@yeastar.com
Web:
http://www.yeastar.com
Version: 91.1.0.7
Revised:
May 24, 2019

Advertisement

Table of Contents
loading

Related Manuals for Yeastar Technology TG400G

Summary of Contents for Yeastar Technology TG400G

  • Page 1 TG Series VoIP GSM/3G/4G Gateway User Guide Sales Tel: +86-592-5503309 E-mail: sales@yeastar.com Support Tel: +86-592-5503301 E-mail: support@yeastar.com Web: http://www.yeastar.com Version: 91.1.0.7 Revised: May 24, 2019...
  • Page 2 TG Series User Guide Copyright Copyright 2006-2019 Yeastar Information Technology Co., Ltd. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yeastar Information Technology Co., Ltd.

  • Page 3: Table Of Contents

    TG Series User Guide Table of Contents About This Guide ..........................7 TG Series Overview ........................8 TG200 Gateway Overview ......................... 8 TG400 Gateway Overview ........................10 TG800 Gateway Overview ........................12 TG1600 Gateway Overview ........................14 Hardware Installation ........................ 16 Package Contents ............................ 16 Safety Disclaimers and Installation Warnings ..................
  • Page 4 TG Series User Guide Enable VoLTE on Mobile Trunk ........................ 32 Unlock the SIM Card ..........................33 Configure SIM Card Forwarding and CLIR ....................33 Group Mobile Trunks..........................34 Connect TG Gateway to Your PBX (Account Mode) ..............36 Connect TG Gateway to Your PBX (Account Mode) ................. 36 Set up a Mobile to IP Route (Account Mode) ..................
  • Page 5 TG Series User Guide SMS to Email ............................59 Email to SMS ............................60 Schedule SMS Clear Tasks........................63 Send USSD Messages ..........................63 Enable TG Gateway API ........................... 65 Change Password of SMS Center ......................65 Configure System Settings ......................66 Change Web Login Password ........................
  • Page 6 TG Series User Guide Security Center ............................90 Configure Alert Settings .......................... 90 Upload Certificate Files ........................... 92 Configure Firewall Rules .......................... 92 System Status..........................96 Check Trunk Status ..........................96 Check Network Status ..........................97 Check System Info ........................... 98 Reports ............................

  • Page 7: About This Guide

    TG Series User Guide About This Guide Thanks for choosing Yeastar TG Series GSM/3G/4G gateway. This guide will help you learn how to operate and manage your TG gateway. In this guide, we describe every detail on the functionality and configuration of the TG series gateway. We begin by assuming that you are interested in TG series gateway and familiar with networking and other IT disciplines.

  • Page 8: Tg Series Overview

    TG Series User Guide TG Series Overview  TG200 Gateway Overview  TG400 Gateway Overview  TG800 Gateway Overview  TG1600 Gateway Overview TG200 Gateway Overview TG200 Gateway Front Panel Feature Description ① Reset Button Press and hold for 10 seconds to restore the factory defaults Indicates the power status.
  • Page 9 TG Series User Guide Indicates the mobile module status. Static Green: the module and the inserted SIM card are working  properly. mobile module ⑤ Blinking Slowly: no SIM card is detected or the port is working  improperly. Blinking Quickly: there is an ongoing call on the port. ...

  • Page 10: Tg400 Gateway Overview

    TG Series User Guide TG200 Gateway Back Panel Feature Description ① Antenna Connector Connect to GSM/3G/4G Antenna. Port 3 and Port 4 are invalid. ② Power Switch Press this button to switch on/off the device. ② Power Interface Connect the supplied power supply to the port. ④...
  • Page 11 TG Series User Guide Indicates the power status. ② Power LED On: the power is switched on.  Off: the power is switched off.  Indicates the system status. ③ RUN LED Blinking: the system is working properly.  Static Green/Off: the system goes wrong. ...

  • Page 12: Tg800 Gateway Overview

    TG Series User Guide ② Power Interface Connect the supplied power supply to the port. ③ Grounding Earth Protects the personnel and the equipment. TG800 Gateway Overview TG800 Gateway Front Panel Feature Description ① Reset Button Press and hold for 10 seconds to restore the factory defaults Indicates the power status.
  • Page 13 TG Series User Guide improperly. Blinking Quickly: there is an ongoing call on the port.  Off: no module is inserted or the module is damaged.  ⑦ SIM Card Slot Insert the SIM card to the SIM card slot. TG800 Gateway Back Panel Feature Description...

  • Page 14: Tg1600 Gateway Overview

    TG Series User Guide TG1600 Gateway Overview TG1600 Gateway Front Panel Feature Description Indicates the mobile module status. Static Green: the module and the inserted SIM card are working  properly. ① mobile module LED Blinking Slowly: no SIM card is detected or the port is working ...
  • Page 15 TG Series User Guide Off: the power is switched off.  Indicates the system status. ② RUN LED Blinking Green: the system is working properly.  Static Green/Off: the system goes wrong.  ③ WAN Port 10/100 adaptive RJ45 Ethernet port. ④...

  • Page 16: Hardware Installation

    TG Series User Guide Hardware Installation  Package Contents  Safety Disclaimers and Installation Warnings  Insert/Remove SIM Card  Desktop Installation  Rack Installation  Ground Connection  Connect Your Gateway Package Contents Check the package contents before you start to step up the TG gateway. Item TG200 TG400...

  • Page 17: Safety Disclaimers And Installation Warnings

    TG Series User Guide Safety Disclaimers and Installation Warnings To avoid unexpected accident, personal injury or device damage, read the safety disclaimers and installation warnings. Power Use only the power cord provided with the Yeastar TG gateway.  Make sure that the supply voltage matches the specifications indicated on the back panel of the ...

  • Page 18: Desktop Installation

    TG Series User Guide Desktop Installation WARNING  Please set 5~10cm gaps around the device for air circulation.  Please avoid any heavy thing placed on the device. Procedure 1. Place the TG gateway on a steady platform. 2. Remove the adhesive backing paper from the rubber feet. 3.

  • Page 19: Connect Antennas

    TG Series User Guide Connect Antennas 1. Connect the external antenna on a site with a good wireless signal. Rotate the antenna into the antenna connector. 2. Adjust the angle of the antenna. Rack Installation WARNING  Be careful not to drop any components. Dropping components may damage them or cause an injury.
  • Page 20 TG Series User Guide 2. Place the TG gateway in the 19-inch rack and fix both brackets to the rack with the rack’s proprietary mounting equipment. 20/104...

  • Page 21: Ground Connection

    TG Series User Guide Ground Connection WARNING  Proper grounding (connection to ground) is very important to reduce the risk to the user of electrocution or protect the TG gateway from the bad effects of external noise in the case of a lightning strike.

  • Page 22: Connect Your Gateway

    TG Series User Guide Connect Your Gateway Procedure 1. Connect one end of a network cable to the LAN port of TG gateway, and the other end to any port of your company’s LAN switch/router. 2. Plug the provided power cord into the power inlet on TG gateway and the other end to a standard electrical wall socket.
  • Page 23 TG Series User Guide 23/104...

  • Page 24: Getting Started

    TG Series User Guide Getting Started  Log in Web User Interface  Web Configuration Panel Log in Web User Interface Yeastar TG gateway provides web-based configuration interface, you can manage the device by logging in the Web interface. Check the factory defaults below: IP address: http://192.168.5.150 ...

  • Page 25: Web Configuration Panel

    TG Series User Guide Web Configuration Panel There are 4 main sections on the Web Configuration Panel for users to check the TG gateway’s status and configure it.  Status: Check System Status, Port Status, Trunk Status, Network Status and check call logs, system logs.

  • Page 26: Manage Mobile Modules

    TG Series User Guide Manage Mobile Modules  Configure Mobile Module Profile  Reboot Mobile Modules  Enable/Disable Mobile Module  Adjust Mobile Module Volume  Configure the Call Duration of Mobile Trunks  Configure Network Mode and Band  Enable VoLTE on Mobile Trunk ...

  • Page 27: Reboot Mobile Modules

    TG Series User Guide 4. Click Save and Apply Changes. Reboot Mobile Modules You can reboot a specific mobile module on the Web user interface. This action will not affect other mobile modules and can ensure the system is running properly. Procedure 1.

  • Page 28: Adjust Mobile Module Volume

    TG Series User Guide Status. The outbound status is changed.  You can make outbound calls through the mobile module.  You cannot make outbound calls through the mobile module. Adjust Mobile Module Volume If you find that the call voice is too low or too loud, you can change the relevant mobile module volume.

  • Page 29: Configure The Call Duration Of Mobile Trunks

    TG Series User Guide Configure the Call Duration of Mobile Trunks You can limit call duration for each call of a mobile trunk or make a monthly talk plan for the mobile trunk. Note: the system starts to count the talk time when the SIM card is installed on the TG gateway. The system doesn’t count the talk time that has been used formerly on the SIM card.
  • Page 30 TG Series User Guide Procedure 1. Navigate to Gateway > Mobile List > Mobile List, select the desired module, click 2. Click the Call Duration Settings tab. 3. Set the value of Max. Call Duration. 4. Set the value of Round up duration. For example, the Round up duration is 60 seconds and a call lasts 3 minutes and 15 seconds;...
  • Page 31 TG Series User Guide Set Talk Time Alarm of Mobile Trunks You can set alarm of talk time for mobile trunks to remind you that the monthly talk time of the mobile trunks is running out. Procedure 1. Navigate to Gateway > Mobile List > Mobile List, select the desired module, click 2.

  • Page 32: Configure Network Type And Band

    TG Series User Guide 7. Click Save and Apply Changes. Configure Network Type and Band By default, TG gateway identifies the SIM card network type and band automatically. If the network type and band are not suitable for you, you can change the settings manually. Procedure 1.

  • Page 33: Unlock The Sim Card

    TG Series User Guide 2. Click the Advanced Settings tab. 3. Choose the Network Type to LTE Only. 4. Check the checkbox of Enable VoLTE. 5. Click Save and wait for the web page reloading for about 1 minute, then click Apply Changes. Unlock the SIM Card If your SIM card has enabled PIN lock, you can unlock the SIM card on TG gateway.

  • Page 34: Group Mobile Trunks

    TG Series User Guide Procedure 1. Navigate to Gateway > Mobile List > Mobile List, select the desired module, click 2. Click the Call Control tab. 3. Enable the desired option and enter the number to receive forwarded calls. 4. If you forget the previous settings, click to retrieve the previous settings.
  • Page 35 TG Series User Guide 4. Select desired trunks to the Selected box. 5. Click Save and Apply. 35/104...

  • Page 36: Connect Tg Gateway To Your Pbx (Account Mode)

    TG Series User Guide Connect TG Gateway to Your PBX (Account Mode) If you choose account mode, you need to create one VoIP account on TG gateway, and configure the following settings  Connect TG Gateway to Your PBX (Account Mode) ...

  • Page 37: Set Up A Mobile To Ip Route (Account Mode)

    TG Series User Guide 2. Use the VoIP account to register a VoIP trunk on your PBX. 3. Check the account status on TG gateway Status > System Status > Trunk Status. If the account status shows , then the TG gateway and your PBX are connected. Set up a Mobile to IP Route (Account Mode) Procedure 1.

  • Page 38: Set Up An Ip To Mobile Route (Account Mode)

    TG Series User Guide 6. Click Save and Apply Changes When a call reaches the selected GSM/3G/4G trunk, the call will be routed to the destination of the PBX’s inbound route. Set up an IP to Mobile Route (Account Mode) Procedure 1.
  • Page 39 TG Series User Guide 6. Click Save and Apply Changes A PBX user can make a call through the selected GSM/3G/4G trunk. 39/104...

  • Page 40: Connect Tg Gateway To Your Pbx (Register Trunk)

    TG Series User Guide Connect TG Gateway to Your PBX (Register Trunk) If you choose register trunk mode, you need to create one VoIP account on your PBX, and use the account to register a VoIP trunk on Yeastar TG gateway. ...

  • Page 41: Set Up A Mobile To Ip Route (Register Trunk Mode)

    TG Series User Guide 3. Check the trunk status on TG gateway Status > System Status > Trunk Status. If the trunk status shows , then the TG gateway and your PBX are connected. Set up a Mobile to IP Route (Register Trunk Mode) Procedure 1.

  • Page 42: Set Up An Ip To Mobile Route (Register Trunk Mode)

    TG Series User Guide 7. Click Save and Apply Changes When a call reaches the selected GSM/3G/4G trunk, the call will be routed to the desired destination. Set up an IP to Mobile Route (Register Trunk Mode) Procedure 1. Navigate to Gateway > Routes Settings > IP to Mobile. 2.
  • Page 43 TG Series User Guide 7. Click Save and Apply Changes When a PBX user makes a call through the selected GSM/3G/4G trunk, he/she will hear a dial tone. The PBX user needs to dial the destination number after hearing the dial tone. 43/104...

  • Page 44: Connect Tg Gateway To Your Pbx (Peer Trunk)

    TG Series User Guide Connect TG Gateway to Your PBX (Peer Trunk) If you choose peer trunk mode, you need to create one peer trunk on TG gateway and configure the following settings: On your PBX, create a peer trunk which connects to TG gateway ...

  • Page 45: Set Up A Mobile To Ip Route (Peer Trunk Mode)

    TG Series User Guide 3. Check the status of the two peer trunks on both your PBX and the TG gateway. If the status of the two peer trunks both indicate connected, then the TG gateway and your PBX are connected. Set up a Mobile to IP Route (Peer Trunk Mode) Procedure 7.

  • Page 46: Set Up An Ip To Mobile Route (Peer Trunk Mode)

    TG Series User Guide 7. Click Save and Apply Changes. When a call reaches the selected GSM/3G/4G trunk, the call will be routed to the desired destination. Set up an IP to Mobile Route (Peer Trunk Mode) Procedure 7. Navigate to Gateway > Routes Settings > IP to Mobile. 2.
  • Page 47 TG Series User Guide 6. Click Save and Apply Changes A PBX user can make a call through the selected GSM/3G/4G trunk. 47/104...

  • Page 48: Call Control

    TG Series User Guide Call Control  Route Calls Based on Caller ID  Route Calls on Destination Numbers  Block Incoming Numbers  Block Outgoing Numbers  Callback  AutoCLIP Route Route Calls Based on Caller ID You can set the TG gateway to route calls based on the caller ID number of the person that is calling. If the incoming caller ID doesn’t match the route settings, the call will fail.

  • Page 49: Block Incoming Numbers

    TG Series User Guide 2. Choose a route, click 3. Set Simple Mode to No. 4. Enter a rule on the Outbound Dial Pattern. Note: leave this field blank to match all dialed numbers. 5. (Optional) Set how many digits to strip in Strip field. The TG gateway will strip the digits from the front of the phone number, and send the rewritten number.

  • Page 50: Block Outgoing Numbers

    TG Series User Guide Block Outgoing Numbers You can limit users to call specific numbers through GSM/3G/4G trunks on TG gateway. When the users try to call the blocked numbers, the call will fail. Procedure 1. Navigate to Gateway > Routes Settings > Blocklist. 2.
  • Page 51 TG Series User Guide 6. Click Save and Apply Changes. Set up Callback for All Numbers You can enable callback feature for all numbers. When any one calls in TG gateway and disconnects the call, the system will call back the user. Procedure 1.
  • Page 52 TG Series User Guide 5. Click Save and Apply Changes. Add Callback Rules A callback rule will help you to manipulate the numbers call back from TG gateway. For some GSM/3G/4G carriers, you need to add digits or strip digits for the incoming caller ID to ensure that TG gateway can call back to the desired numbers.

  • Page 53: Autoclip Route

    TG Series User Guide 5. Click Save and Apply Changes. AutoCLIP Route Yeastar TG gateway can automatically stores records of failed outgoing call to AutoCLIP route table. When the called person calls back, TG gateway will route the call directly to the original caller's extension.

  • Page 54: Send Sms Messages

    TG Series User Guide  SMS to Email  Email to SMS  Schedule SMS Clear Tasks  Send USSD Messages  Enable TG Gateway API  Change Password of SMS Center Send SMS Messages You can send SMS messages through the installed SIM cards on Yeastar TG gateway Web user interface.

  • Page 55: Manage Sms Contacts

    TG Series User Guide Manage SMS Contacts Add an SMS Contact A contact list allows you to target and text contacts with common interests. Once you have all your contacts created on TG gateway, you can send SMS messages to a single contact or a group or all contacts by directly selecting rather than typing in the numbers manually each time.
  • Page 56 TG Series User Guide Date Duration: choose the Start Date and End Date to filter the call logs.  Port: the system uses which GSM/3G/4G port to send SMS messages.  Status: choose the sent status of the SMS messages. ...

  • Page 57: Manage Received Sms Messages

    TG Series User Guide Manage Received SMS Messages View Received SMS Messages Procedure 1. Navigate to SMS > SMS > Inbox. 2. Choose the desired record, click to view the detailed messages. Reply SMS Messages Procedure 1. Navigate to SMS > SMS > Inbox. 2.
  • Page 58 TG Series User Guide Search Received SMS Messages You can search SMS messages by the following criteria. Date Duration: choose the Start Date and End Date to filter the call logs.  Port: the users send SMS messages to which GSM/3G/4G port. ...

  • Page 59: Sms To Email

    TG Series User Guide SMS to Email To send SMS to Email, you need to configure Email POP3 settings and SMS to Email settings. Configure Email POP3 Settings Procedure 1. Navigate to SMS > SMS Settings > Email Settings. 2. Check the checkbox of Enable SMS To Email. 3.

  • Page 60: Email To Sms

    TG Series User Guide 4. Click Save and Apply Changes. Send SMS to Email Procedure 1. Create an SMS message on your mobile phone, send the message to the number of SIM card which is installed on TG gateway. When the TG gateway receives the message, the gateway will deliver the SMS message to the pre-configured email addresses.
  • Page 61 TG Series User Guide Note: If you use Gmail or Exchange server, enable the SSL/TLS. 6. Test if the email settings are correct. a. Click Test SMTP Settings. The following window appears. b. Enter an email address to receive the test email. c.
  • Page 62 TG Series User Guide sent out through SMS to the expected destinations. Sending Email to SMS, the format of the email subject is as below: port:[port];num:[number];code:[code]; Format of the Email Subject  port:[port]: optional setting. If don’t specify a port, the TG gateway will send the SMS by the first available GSM/3G/4G port.

  • Page 63: Schedule Sms Clear Tasks

    TG Series User Guide Schedule SMS Clear Tasks You can schedule clear task for messages in inbox and outbox. The system will clear all the messages in the inbox or outbox periodically. Procedure 1. Navigate to SMS > SMS > SMS Clear Settings. 2.
  • Page 64 TG Series User Guide 3. Click Send. Send USSD Messages in Bulk You can send a USSD message for multiple GSM/3G/4G ports in bulk. Procedure 1. Navigate to SMS > SMS > USSD. 2. Selected the desired ports. 3. Enter the USSD message in blank field at the top left. 4.

  • Page 65: Enable Tg Gateway Api

    TG Series User Guide Enable TG Gateway API Yeastar TG gateway supports sending and receiving SMS messages with third party software. You need to connect the third party software with TG gateway via API. Procedure 2. Navigate to SMS > SMS > API Settings. 3.

  • Page 66: Configure System Settings

    TG Series User Guide Configure System Settings  Change Web Login Password  Change Date and Time  Upload Custom Prompts  Set up System Email  Update System Firmware  Backup and Restore  Reboot the System  Schedule Automatic Reboots ...

  • Page 67: Upload Custom Prompts

    TG Series User Guide Procedure 1. Navigate to System > System Preferences > Date and Time. 2. Select your current and correct Time Zone. 3. (Optional) Enable the Daylight Saving Time if you need it in your place. 4. Check Synchronize with NTP Server, the system will adjust its internal clock to a central network server.

  • Page 68: Set Up System Email

    TG Series User Guide The following window appears. 2. Click to choose a file from your local PC. Choose File 3. Click Upload to start upload the file. After uploaded, the file name will be displayed on the Custom Prompts page. Set up System Email To receive email notifications, you need to set up the system email.

  • Page 69: Update System Firmware

    TG Series User Guide b. Enter an email address to receive the test email. c. Click Test SMT Settings. The web page will prompt “Tested successfully” if the email settings are correct. Update System Firmware Update Firmware through HTTP Server You can get the firmware file download link from Yeastar website and update the firmware through...
  • Page 70 TG Series User Guide 5. Click Start to start downloading the file from the HTTP server. After downloading the desired firmware file, the system will reboot automatically to take effect. Upgrade Firmware through TFTP Server Procedure 1. Set up TFTP server. Below is an example of Tftpd32. Open Tftpd32.
  • Page 71 TG Series User Guide 3. Check the checkbox of TFTP Server. 4. Enter the IP address of the TFTP server in TFTP Server field. 5. Enter the name of firmware in File Name field. Note: The file name should be a BIN file name. 71/104...

  • Page 72: Backup And Restore

    TG Series User Guide 6. Click Start to start downloading the file from the TFTP server. After downloading the desired firmware file, the system will reboot automatically to take effect. Backup and Restore Create a Backup File Procedure 1. Navigate to System > System Preferences > Backup and Restore. 2.
  • Page 73 TG Series User Guide Upload Backup Files You can upload a backup file from your local PC, and restore the configurations of the backup file. Prerequisite The backup file must be a .tar file, and the file size must be smaller than 1.8 MB. Procedure 1.

  • Page 74: Reboot The System

    TG Series User Guide 1. Click Reboot Now to make the configuration take effect. Reboot the System You can reboot the system on Web user interface. Procedure 1. Navigate to System > System Preferences > Reset and Reboot. 2. Click Reboot. The system starts to reboot immediately.

  • Page 75: Schedule Automatic Reboots

    TG Series User Guide Schedule Automatic Reboots You can easily schedule an automatic reboots for TG gateway. Procedure 1. Navigate to System > System Preferences > Reset and Reboot. 2. Check the checkbox of Enable Auto Reboot. 3. Set the date and time for the automatic reboot. 4.

  • Page 76: Reset The System

    TG Series User Guide Reset the System A factory reset will erase all configuration data on the system. Important: when the system is being reset, don’t power off the device, or the system will be damaged. Procedure 1. Navigate to System > System Preferences > Reset and Reboot. 2.

  • Page 77: Configure System Network

    TG Series User Guide Configure System Network  Change the IP Address of TG Gateway  Set up VLAN for the TG Gateway  Set up DDNS for the TG Gateway  Static Route Change the IP Address of TG Gateway After successfully logging in the Web user interface for the first time with the factory IP address, you can change the network of TG gateway according to your local network.

  • Page 78: Set Up Vlan For The Tg Gateway

    TG Series User Guide 6. Click Reboot Now to reboot the TG gateway. After the TG gateway restarts, you can log in the Gateway using the new IP address. Set up VLAN for the TG Gateway When your local network gets large and has much traffic you need to consider setting up VLAN in your local network.

  • Page 79: Set Up Ddns For The Tg Gateway

    TG Series User Guide Procedure 1. Navigate to System > Network Preferences > OpenVPN, check the checkbox of Enable VPN. 2. Click Choose file, choose the OpenVPN configuration file from your local PC. Note: the configuration file should be a compressed tar file. 3.

  • Page 80: Static Route

    TG Series User Guide Static Route In computer networking a routing table is a data table stored in a router or a networked device that lists the routes to particular network destinations, and in some cases, metrics (distances) associated with those routes. Static routes are entries made in a routing table by non-automatic means and which are fixed rather than being the result of some network topology “discovery”...
  • Page 81 TG Series User Guide  Interface: select the network interface. The TG gateway will reach the destination address using the static route through the selected network interface. 3. Click Add, you can see the new created static route on the Routing Table. 81/104...

  • Page 82: Configure Voip Settings

    TG Series User Guide Configure VoIP Settings  Group VoIP Trunks  Configure SIP Settings  Configure IAX Settings  Configure General Preferences Group VoIP Trunks You can manage the VoIP trunks efficiently by grouping the trunks. The group of VoIP trunks can be selected directly when you are configuring the routes settings.

  • Page 83: Configure Sip Settings

    TG Series User Guide Configure SIP Settings It is wise to leave the default setting as provided on the system. However, for a few settings, you need to change them to suit your situation. Configure SIP General Settings Navigate to Gateway > VoIP Settings > SIP Settings > General, to configure the SIP general settings.
  • Page 84 TG Series User Guide Registration Time The number of SIP REGISTER messages to send to a SIP Register Attempts Registrar before giving up. Default is 0 (no limit) Number of seconds to wait for a response from a SIP Registrar Register Timeout before timed out.
  • Page 85 TG Series User Guide Please contact your ISP for more information. Used to identify the local network using a network number/subnet mask pair when the system is behind a NAT or firewall. Some examples of this are as follows: “192.168.0.0/255.255.0.0”: All RFC 1918 addresses are local networks; External Refresh “10.0.0.0/255.0.0.0”: Also RFC1918;...
  • Page 86 TG Series User Guide Configure QoS Settings QoS (Quality of Service) is a major issue in VoIP implementations. You can configure QoS settings to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic.
  • Page 87 TG Series User Guide Configure SIP Advanced Settings Navigate to Gateway > VoIP Settings > SIP Settings > Advanced Settings, to configure the SIP advanced settings. Check the description of SIP advanced settings below. Option Description From Field Where to get the caller ID in SIP packet To Field Where to get the DID in SIP packet There are two modes Alerted and Immediately.

  • Page 88: Configure Iax Settings

    TG Series User Guide gateway always respond the packets using “SIP 404 NOT FOUND”. It’s recommended to be enabled for security. If you choose “No”, when TG receive a OPTION SIP packet, TG will respond a “404 NOT FOUND” SIP packets. If you choose, TG will OPTIONS Response 200 respond a “200 OK”...
  • Page 89 TG Series User Guide Option Description Ring Timeout The global time out value for extensions, it’s 30 by default. Port used for HTTP sessions; the default: 80. HTTP Bind Port If you change this, please reboot to take effect. Choose the customized two stage dialing prompt; it’s disabled by Two Stage Dialing Prompt default.

  • Page 90: Secure Your Gateway

    TG Series User Guide Secure Your Gateway  Security Center  Configure Alert Settings  Upload Certificate Files  Configure Firewall Rules Security Center You can check TG gateway security configuration in “Security Center” page. And also, you can enter the relevant security settings page rapidly.
  • Page 91 TG Series User Guide Procedure 1. Navigate to System > Security Center > Alert Settings, choose IP Attack Type and click 2. Configure the Phone Notification Settings. If you want to enable phone notification, set Phone Notification to Yes. b. Choose one GSM/3G/4G Port to make outbound calls. Enter the Number to receive call notification.

  • Page 92: Upload Certificate Files

    TG Series User Guide (Optional) Change the e-mail subject and the e-mail template. 4. Click Save and Apply Changes. Upload Certificate Files You can create TLS VoIP trunks and accounts on TG gateway. To make the TLS trunks or accounts work, you need to upload certificates to TG gateway.
  • Page 93 TG Series User Guide Add a Firewall Rule Procedure 1. Navigate to System > Security Center > Firewall Rules, click Add Rule. 2. Set a Name for the rule. 3. (Optional) Enter notes in the Description field. 4. Choose the desired Protocol. 5.
  • Page 94 TG Series User Guide Enable Firewall Function Procedure 1. Navigate to System > Security Center > Firewall Rules, check the checkbox of Enable Firewall. 2. Click Save and Apply Changes. The web page will prompt you that the firewall is enabled. Block Pings through Your TG Gateway By default, users can use the ping command from other devices to check if the TG gateway is alive.
  • Page 95 TG Series User Guide Add an IP Blocklist Rule The rules in IP Blocklist will help the system to add the IP address to the Blocklist automatically if the number of the packets it sends exceeds the rule you configured. The system has 3 default IP Blocklist rules, you can edit them or add a new one.

  • Page 96: System Status

    TG Series User Guide System Status  Check Trunk Status  Check Network Status  Check System Info Check Trunk Status Navigate to Status > System Status > Trunk Status to check the mobile trunk status and VoIP trunks status. Mobile Trunk Status Status Description...

  • Page 97: Check Network Status

    TG Series User Guide No signal. PIN/PUK Error. Mobile network registration failed. Malfunction in module; please examine the relevant module. VoIP Trunk (Account) Status Status Description Unregistered Trunk registration failed Registered Successful registration, trunk is ready for use Request Sent Registering Waiting Waiting for authentication...

  • Page 98: Check System Info

    TG Series User Guide Check System Info Navigate to Status > System Status > System Info to check the TG gateway’s hardware version, firmware version, disk usage, and memory usage. 98/104...

  • Page 99: Reports

    TG Series User Guide Reports  Call Logs  System Logs Call Logs You can perform the following operations on the Call Logs page.  View call logs  Search call logs  Download searched call logs  Delete searched call logs View Call Logs By default, one call log page displays a maximum of 25 records.
  • Page 100 TG Series User Guide Search Call Logs You can search call logs by the following criteria. Date Duration: choose the Start Date and End Date to filter the call logs.  Caller/Callee: enter the caller/callee’s number to filter the call logs. ...

  • Page 101: System Logs

    TG Series User Guide 2. Click Yes to delete the searched call logs. System Logs You can set the system to automatically trace hardware logs, normal logs, debug logs, and web logs. Trace Hardware Logs The system supports storing up to 4 hardware log files. When the system generates more than 4 hardware log files, the system will replace the oldest file with the new file.
  • Page 102 TG Series User Guide 3. Click Save and Apply Changes. The system will start to trace the normal logs. You can check the normal log file on System Logs page. Trace Debug Logs The system supports storing up to 2 debug log files. The maximum size of each log file is 10Mb. The system will delete the debug log files after reboot.
  • Page 103 TG Series User Guide Download System Logs Procedure 1. Navigate to Status > Reports > System Logs. 2. Choose the desired system log file, click Delete System Logs Procedure 1. Navigate to Status > Reports > System Logs. 2. Choose the desired system log file, click Capture Ethernet Packet Yeastar TG gateway provides an integrated tool to help you capture Ethernet packet on Web user interface.
  • Page 104 TG Series User Guide 104/104...

This manual is also suitable for:

Tg200Tg400Tg800Tg1600Tg seriesTg200g

Table of Contents