Related Manuals for Yeastar Technology NEOGATE TG100W
Summary of Contents for Yeastar Technology NEOGATE TG100W
- Page 1 TG100 VoIP GSM/3G Gateway User Guide Sales Tel: +86-592-5503309 E-mail: sales@yeastar.com Support Tel: +86-592-5503301 E-mail: support@yeastar.com Web: http://www.yeastar.com Version: 51.18.0.60 Revised: December 11, 2024...
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Page 2: Warranty
TG100 User Guide Copyright Copyright 2006-2025 Xiamen Yeastar Digital Technology Co., Ltd. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Xiamen Yeastar Digital Technology Co., Ltd. -
Page 3: Table Of Contents
TG100 User Guide Table of Contents ABOUT THIS GUIDE ........................9 TG100 GATEWAY OVERVIEW ....................10 HARDWARE INSTALLATION ...................... 12 Package Contents ..................12 Safety Disclaimers and Installation Warnings ............ 12 Insert/Remove SIM Card ................13 Connect Antenna ..................13 Connect Ethernet Line ................ - Page 4 TG100 User Guide Connect TG Gateway to Your PBX (Account Mode) ..........25 Set up a Mobile to IP Route (Account Mode) ............ 27 Set up an IP to Mobile Route (Account Mode) ........... 28 CONNECT TG GATEWAY TO YOUR PBX (REGISTER TRUNK) ...........29 Connect TG Gateway to Your PBX (Register Trunk Mode) ........
- Page 5 TG100 User Guide Check the Status of Sent SMS Messages ............... 44 Search Sent SMS Messages ..................44 Download Searched Results ..................44 Delete Searched Results .....................45 Manage Received SMS Messages ..............45 View Received SMS Messages ................. 45 Reply SMS Messages ....................45 Search Received SMS Messages ................
- Page 6 TG100 User Guide Upload Custom Prompts ................55 Set up System Email ................. 56 Update System Firmware ................57 Update Firmware through HTTP Server ..............57 Upgrade Firmware through TFTP Server ..............58 Backup and Restore ..................60 Create a Backup File ....................60 Upload Backup Files ....................
- Page 7 TG100 User Guide Configure IAX Settings ................76 Configure General Preferences ..............77 SECURE YOUR GATEWAY ......................78 Security Center ..................78 Configure Alert Settings ................78 Configure IP Attack Alert Settings ................79 Configure User Lockout Alert Settings ..............80 Upload Certificate Files ................80 Configure Firewall Rules ................81 Add a Firewall Rule ......................
- Page 8 TG100 User Guide Delete Searched Results .....................89 System Logs ...................89 Trace Hardware Logs ....................89 Trace Normal Logs ....................... 90 Trace Debug Logs ......................90 Trace Web Logs ......................91 Download System Logs ....................91 Delete System Logs ..................... 91 Capture Ethernet Packet ..................... 91 8/93...
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Page 9: About This Guide
TG100 User Guide About This Guide Thanks for choosing Yeastar TG100 VoIP GSM/3G gateway. This guide will help you learn how to operate and manage your TG gateway. In this guide, We begin we describe every detail on the functionality and configuration of the TG100. by assuming that you are interested in TG gateway and familiar with networking and other IT disciplines. -
Page 10: Tg100 Gateway Overview
TG100 User Guide TG100 Gateway Overview Front Panel ③ ② ① Feature Description Reset Button Press and hold for 10 seconds to restore the factory defaults. ① LAN port 10/100 adaptive RJ45 Ethernet port. ② Power Inlet Connect the power supply to the port. ③... - Page 11 TG100 User Guide Back Panel ④ ⑤ ⑥ Feature Description Indicates the system status. RUN LED Blinking: The system is working properly. ④ Not Blinking/Off: The system goes wrong. Indicates status of the SIM card. Blinking: The SIM card is in a call or ringing. ...
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Page 12: Hardware Installation
TG100 User Guide Hardware Installation Package Contents Safety Disclaimers and Installation Warnings Insert/Remove SIM Card Connect Antenna Connect Ethernet Line Connect Power Supply Package Contents Item Unit Description TG100 TG100 main box Power adaptor Power Supply Warranty card With Serial Number printed for Repair &... -
Page 13: Insert/Remove Sim Card
TG100 User Guide Environment Install the Yeastar TG100 in a location that is clean, free from vibration, electric shock, and temperature/humidity extremes. The operating temperature should be kept below 104°F (40°C). Insert/Remove SIM Card Before powering on TG100, open the box and insert the SIM card on the back panel directly. -
Page 14: Connect Power Supply
TG100 User Guide Yellow: The port is in 100M mode. Dark yellow: The port is in 10M mode. Green: The port if properly connected. Flashing: Data transmission. Connect Power Supply TG100 utilizes the high-performance switch power, which supplies enough voltage and electrical energy. -
Page 15: Getting Started
TG100 User Guide Getting Started Log in Web Interface Web Configuration Panel Log in Web Interface Yeastar TG100 provides web-based configuration interface, you can manage the device by logging in the Web interface. Check the factory defaults below: IP address: http://192.168.5.150 ... -
Page 16: Web Configuration Panel
TG100 User Guide Web Configuration Panel There are 4 main sections on the Web Configuration Panel for you to check the TG100’s status and configure it. Status: Check Trunk Status, Network Status, System Info, Call Logs and System Logs. System: Configure Network Settings, Security related Settings, System Date and ... -
Page 17: Configure Mobile Module Profile
TG100 User Guide Configure Mobile Module Profile You can set a name to the mobile module to help you identify your module on TG100. After inserting a SIM card to a mobile module, you can set the module’s mobile number as the SIM card number to help you remember the SIM card number. Procedure Navigate to Gateway >... -
Page 18: Enable/Disable Mobile Module
TG100 User Guide Enable/Disable Mobile Module By default, mobile module is enabled to make outbound calls. If you don’t want to allow the mobile module to make outbound calls, you can disable the module. Procedure Gateway > Mobile List > Mobile List Navigate to , select the module, and click the Enable... -
Page 19: Adjust Mobile Module Volume
TG100 User Guide Adjust Mobile Module Volume If you find that the call voice is too low or too loud, you can change the relevant mobile module volume. Procedure Navigate to Gateway > Mobile List > Mobile List, click On the General section, change the RxGain and TxGain. RxGain: The received volume of the module. -
Page 20: Configure Call Progress Tone
TG100 User Guide Click Save and Apply Changes. Configure Call Progress Tone When dialing from SIP to GSM/3G, during the trying period at SIM carrier side, it’s completely silent in SIP side. You can enable Call Progress Tone to get a virtual ring back tone. -
Page 21: Configure The Call Duration Of Mobile Trunk
TG100 User Guide Procedure Navigate to Gateway > Mobile List > Mobile List, and click On the General section, select Yes or No from the drop-down list of Call Progress Tone. Configure the Call Duration of Mobile Trunk You can limit call duration for each call of the mobile trunk or make a monthly talk plan for the mobile trunk. -
Page 22: Set Talk Time Alarm Of Mobile Trunk
TG100 User Guide Set the value of Round up duration. Set the value of Max. Call Duration. For example, the Round up duration is 60 seconds and a call lasts 3 minutes and 15 seconds; the system will count the talk time as 4 minutes. (Optional) Enable clear stat and set the clear period and time. -
Page 23: Configure Advanced Settings
TG100 User Guide Set the number to receive the alarm call. Choose an alarm Prompt. (Optional) Enable E-mail notification and enter the email address to receive alarm e-mails. Note: Make sure SMTP test is successful in “ Email settings” page before configuring this feature. -
Page 24: Unlock The Sim Card
TG100 User Guide Option Description IMEI International Mobile Equipment Identity of this module, it’s unchangeable. International Mobile Subscriber Identification card, it’s IMSI unchangeable. The SMS center of this SIM card, TG100 will generate this by default. You Center can also input the number here for the carrier if it’s not the default one. The carrier is connected by default. -
Page 25: Connect Tg Gateway To Your Pbx (Account Mode)
TG100 User Guide Connect TG Gateway to Your PBX (Account Mode) If you choose account mode, you need to create one VoIP account on TG gateway, and configure the following settings Connect TG Gateway to Your PBX (Account Mode) On your PBX, set up an outbound route for the VoIP trunk ... - Page 26 TG100 User Guide Option Description Network address translation (NAT) is a method of translating the private (not globally unique) address in Internet Protocol (IP) into legal address. NAT is used to limit the number of public IP addresses for security purpose. Secure Real-time Transport Protocol, if it’s enabled, the same Enable SRTP setting should be enabled on IP phone side.
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Page 27: Set Up A Mobile To Ip Route (Account Mode)
TG100 User Guide TG gateway. If the account status shows , then the TG gateway and your PBX are connected. Set up a Mobile to IP Route (Account Mode) Procedure Navigate to Gateway > Routes Settings > Mobile to IP. Click Add Mobile to IP Route. -
Page 28: Set Up An Ip To Mobile Route (Account Mode)
TG100 User Guide Click Save and Apply Changes. When a call reaches the selected GSM/3G trunk, the call will be routed to the destination of the PBX’s inbound route. Set up an IP to Mobile Route (Account Mode) Procedure Navigate to Gateway > Routes Settings > IP to Mobile. Click Add IP to Mobile Route. -
Page 29: Connect Tg Gateway To Your Pbx (Register Trunk)
TG100 User Guide A PBX user can make a call through the selected GSM/3G trunk. Connect TG Gateway to Your PBX (Register Trunk) If you choose register trunk mode, you need to create one VoIP account on your PBX, and use the account to register a VoIP trunk on Yeastar TG gateway. Connect TG Gateway to Your PBX (Register Trunk Mode) ... - Page 30 TG100 User Guide Option Description All outgoing calls from this SIP Trunk will use the From User in From User From Header of the SIP Invite package. Leave this field blank if not needed. Define the online number for “ Skype Connect” and some other Online Number SIP service providers.
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Page 31: Set Up A Mobile To Ip Route (Register Trunk Mode)
TG100 User Guide Check the trunk status on TG gateway, go to Status> System Status >Trunk Status. If the trunk status shows , then the TG gateway and your PBX are connected. Set up a Mobile to IP Route (Register Trunk Mode) Procedure Navigate to Gateway >... -
Page 32: Set Up An Ip To Mobile Route (Register Trunk Mode)
TG100 User Guide Click Save and Apply Changes. When a call reaches the selected GSM/3G trunk, the call will be routed to the desired destination. Set up an IP to Mobile Route (Register Trunk Mode) Procedure Navigate to Gateway > Routes Settings > IP to Mobile. Click Add IP to Mobile Route. -
Page 33: Connect Tg Gateway To Your Pbx (Peer Trunk)
TG100 User Guide Click Save and Apply Changes. When a PBX user makes a call through the selected GSM/3G trunk, he/she will hear a dial tone. The PBX user needs to dial the destination number after hearing the dial tone. Connect TG Gateway to Your PBX (Peer Trunk) If you choose peer trunk mode, you need to create one peer trunk on TG gateway and configure the following settings:... -
Page 34: Connect Tg Gateway To Your Pbx (Peer Trunk Mode)
TG100 User Guide Connect TG Gateway to Your PBX (Peer Trunk Mode) Procedure Create one peer trunk on your PBX. Create a peer trunk on TG gateway. a. Log in TG100 web interface, navigate to Gateway > VoIP Settings > VoIP Trunk, click Add VoIP Trunk. -
Page 35: Set Up A Mobile To Ip Route (Peer Trunk Mode)
TG100 User Guide g. Click Save and Apply Changes. Check the status of the two peer trunks on both your PBX and the TG gateway. If the status of the two peer trunks both indicates connected, then the TG gateway and your PBX are connected. -
Page 36: Set Up An Ip To Mobile Route (Peer Trunk Mode)
TG100 User Guide 7. Click Save and Apply Changes. When a call reaches the selected GSM/3G trunk, the call will be routed to the desired destination. Set up an IP to Mobile Route (Peer Trunk Mode) Procedure Navigate to Gateway > Routes Settings > IP to Mobile. Click Add IP to Mobile Route. -
Page 37: Block Incoming Numbers
TG100 User Guide Click Save and Apply Changes. A PBX user can make a call through the selected GSM/3G trunk. Block Incoming Numbers You can block the incoming calls from TG gateway to your PBX. When the blocked user calls to the GSM/3G trunk on TG gateway, the system will block the call. Procedure Navigate to Gateway >... -
Page 38: Block Both Incoming And Outgoing Numbers
TG100 User Guide Procedure Navigate to Gateway > Routes Settings > Blocklist. Click Add Blocklist. Enter the desired number. Set the Type to Outbound. Click Save and Apply Changes. When PBX user tries to call the number 15880123439 through TG gateway, the call will fail. -
Page 39: Callback
TG100 User Guide Callback Callback feature allows callers to hang up and get called back to TG gateway. Callback feature can reduce the cost for users who work out of the office using their own mobile phones. Set up Callback for Specific Numbers Callback feature is disabled on the TG gateway by default. -
Page 40: Set Up Callback For All Numbers
TG100 User Guide Set up Callback for All Numbers You can enable callback feature for all numbers. When anyone calls in TG gateway and disconnects the call, the system will call back the user. Procedure Navigate to Gateway > Routes Settings > Callback Settings. Select the checkbox of Allow All Numbers. -
Page 41: Autoclip Route
TG100 User Guide Prepend: Define how many digits will be added in front of the callback number before the call is placed. Click Save and Apply Changes. AutoCLIP Route Yeastar TG gateway can automatically record failed outgoing calls to AutoCLIP route table. -
Page 42: Manage Messages
TG100 User Guide Manage Messages Send SMS Messages Manage SMS Contacts Manage Sent SMS Messages Manage Received SMS Messages SMS to Email Email to SMS Schedule SMS Clear Tasks Send USSD Messages ... -
Page 43: Manage Sms Contacts
TG100 User Guide 6. Click Send. Manage SMS Contacts Add an SMS Contact A contact list allows you to target and text contacts with common interests. Once you have all your contacts created on TG gateway, you can send SMS messages to a single contact or a group or all contacts by quick selection rather than typing in the numbers manually each time. -
Page 44: Check The Status Of Sent Sms Messages
TG100 User Guide SMS messages on the TG gateway. Check the Status of Sent SMS Messages Procedure Navigate to SMS > SMS > Outbox. Search to find your desired SMS message, then check the status. Successful: The SMS message is sent successfully. ... -
Page 45: Delete Searched Results
TG100 User Guide Delete Searched Results You can search the desired SMS messages, and delete them. Procedure Navigate to SMS > SMS > Outbox. Click Delete All messages to delete the searched SMS messages. A popup window appears. Click Yes to delete the searched records. Manage Received SMS Messages View Received SMS Messages Procedure... -
Page 46: Search Received Sms Messages
TG100 User Guide (Optional) Select the checkbox of Do not need the plus sign if the destination number doesn’t need it. Click Reply. Search Received SMS Messages You can search SMS messages by the following criteria. Date Duration: Choose the Start Date and End Date to filter the call logs. ... -
Page 47: Delete Searched Results
TG100 User Guide Procedure Navigate to SMS > SMS > Inbox. Click Download the messages to download and export the searched SMS messages. Delete Searched Results You can search the desired SMS messages, and delete them. Procedure Navigate to SMS > SMS > Inbox. Click Delete All messages to delete the searched SMS messages. -
Page 48: Configure Sms To Email Settings
TG100 User Guide Enter the Receive Server (POP3) and Receive Server Port. Click Test POP3 Settings to test if the email settings are correct. If the web page prompts “Tested successfully”, the email settings are correct. Click Save and Apply Changes. Configure SMS to Email Settings Procedure Navigate to SMS >... -
Page 49: Email To Sms
TG100 User Guide Email to SMS To send Email to SMS, you need to configure Email SMTP settings and Email to SMS settings. Configure Email SMTP Settings Procedure Navigate to SMS > SMS Settings > Email Settings. Enter a valid email address in the Email Address field. Enter the email password in the Password field. -
Page 50: Configure Email To Sms Settings
TG100 User Guide Configure Email to SMS Settings Procedure avigate to SMS > SMS Settings > Email Settings. Select the checkbox of Enable Email To SMS. (Optional) Configure the following settings in the section of Enable Email to SMS. Enable Country Code: Enable the option if you want to add the country code ... -
Page 51: Schedule Sms Clear Tasks
TG100 User Guide code:[code]: Optional Setting. If you set an access code of Email To SMS, enter the same PIN code in the email subject. Example: code:125485; Procedure Log in your email account, and write a new email. Enter the SMS email address of TG gateway as the destination email address. Enter the email subject. -
Page 52: Send Ussd Messages
TG100 User Guide Click Save and Apply Changes. Send USSD Messages Unstructured Supplementary Service Data (USSD) is sometimes referred to "Quick Codes" or "Feature codes". You can send USSD messages to subscribe services from the GSM/3G carriers. Send a USSD Message You can select the GSM/3G port, and send USSD messages to the GSM/3G carrier. -
Page 53: Enable Tg Gateway Api
TG100 User Guide Enable TG Gateway API Yeastar TG gateway supports sending and receiving SMS messages with third party software. You need to connect the third party software with TG gateway via API. Procedure Navigate to SMS > SMS > API Settings. Select the checkbox of Enable API. -
Page 54: Configure System Settings
TG100 User Guide Configure System Settings Change Web Login Password Change Date and Time Upload Custom Prompts Set up System Email Update System Firmware Backup and Restore Reboot the System Reset the System Change Web Login Password It is highly recommended that you change the system password after first login. -
Page 55: Upload Custom Prompts
TG100 User Guide Procedure 1. Navigate to System > System Preferences > Date and Time. 2. Select your current and correct Time Zone. 3. (Optional) Enable the Daylight Saving Time if you need it in your place. 4. Select Automatically Synchronize With An Internet Time Server, and enter the NTP Server address. -
Page 56: Set Up System Email
TG100 User Guide Procedure 1. Navigate to System > System Preferences > Custom Prompts, click Upload a Prompt. The following window appears. 2. Click Choose File to choose a file from your local PC. 3. Click Upload to start uploading the file. After uploaded, the file name will be displayed on the Custom Prompts page. -
Page 57: Update System Firmware
TG100 User Guide b. Enter an email address to receive the test email. c. Click Test SMTP Settings. The web page will prompt “Tested successfully” if the email settings are correct. Update System Firmware Update Firmware through HTTP Server You can get the firmware file download link from and update the Yeastar website firmware through HTTP server. -
Page 58: Upgrade Firmware Through Tftp Server
TG100 User Guide Click Start to start downloading the file from the HTTP server. After downloading the desired firmware file, the system will reboot automatically to take effect. Upgrade Firmware through TFTP Server Procedure Set up TFTP server. Below is an example of Tftpd32. Open Tftpd32. - Page 59 TG100 User Guide Select TFTP Server. Enter the IP address of the TFTP server in TFTP Server field. Enter the firmware name in File Name field. Note: The file name should be a BIN file name. Click Start to start downloading the file from the TFTP server. After downloading the desired firmware file, the system will reboot automatically to take effect.
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Page 60: Backup And Restore
TG100 User Guide Backup and Restore Before resetting TG100 to factory defaults, you can backup up the configurations and restore it using this package. Note: Only configurations and custom prompts can be backed up. When you have updated the firmware version, it’s not recommended to restore t ... -
Page 61: Restore System Configurations
TG100 User Guide Procedure Navigate to System > System Preferences > Backup and Restore. Click Upload a Backup. The following window appears. Click Choose File, and choose a .tar file from your local PC. Click Upload. Restore System Configurations Procedure Navigate to System >... -
Page 62: Reboot The System
TG100 User Guide Reboot the System You can reboot the system on Web interface. Procedure Navigate to System > System Preferences > Reset and Reboot. Click Reboot. The system starts to reboot immediately. Reset the System A factory reset will erase all configuration data on the system. Important: When the system is being reset, don’t power off the device, or the system will be damaged. -
Page 63: Configure System Network
TG100 User Guide Configure System Network Change the IP Address of TG Gateway Set up VLAN for the TG Gateway Set up DDNS for the TG Gateway Static Route Change the IP Address of TG Gateway After successfully logging in the web interface for the first time with the factory IP address, you can change the network of TG gateway according to your local network. -
Page 64: Set Up Vlan For The Tg Gateway
TG100 User Guide Subnet Mask Set the subnet mask for TG100. Gateway Set the gateway for TG100. Primary DNS Set the primary DNS for TG100. Secondary DNS Set the secondary DNS for TG100. IP Address2 Set the second IP Address for TG100. Subnet Mask2 Set the second subnet mask for TG100. - Page 65 TG100 User Guide sending to that switch. Procedure 1. Navigate to System > Network Preferences > VLAN Settings. 2. Select a VLAN to enable it. 3. Get the VLAN information from your network administrator and enter the VLAN information on the TG gateway. Option Description NO.1...
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Page 66: Set Up Openvpn Network
TG100 User Guide Set up OpenVPN Network You can set up OpenVPN network for TG gateway to allow users to share information privately between remote locations, or between a remote location and a business' home network. A VPN can provide secure information transport by authenticating users, and encrypting data to prevent unauthorized persons from reading the information transmitted. -
Page 67: Static Route
TG100 User Guide www.zoneedit.com Procedure 1. Sign up a DDNS account from the supported DDNS providers. 2. Log in TG gateway web interface, navigate to System > Network Preferences > DDNS Settings, select the checkbox of Enable DDNS. 3. Choose the DDNS Server of your DDNS account. 4. -
Page 68: Configure Voip Settings
TG100 User Guide Destination: Enter the destination IP address or host that you want to assign a static route. Subnet Mask: Enter the subnet mask for the destination address. Gateway: Enter the gateway address. The TG gateway will reach the ... -
Page 69: Group Voip Trunks
TG100 User Guide Group VoIP Trunks You can manage the VoIP trunks efficiently by grouping the trunks. The group of VoIP trunks can be selected directly when you are configuring the routes settings. Procedure 1. Navigate to Gateway > VoIP Settings > Trunk Group, click Add New Trunk Group. - Page 70 TG100 User Guide Option Description UDP Port Port used for SIP registrations, the default is 5060. TCP Port Port used for SIP registrations, the default is 5060. TLS Port Port used for SIP registrations, the default is 5061. Whether to verify server’s certificate when TG100 works as a TLS Verify Server TLS client.
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Page 71: Configure Nat Settings
TG100 User Guide Default The default duration (in seconds) of incoming/outgoing Incoming/Outgoing registration. The default value is 120. Registration Time The number of SIP REGISTER messages to send to a SIP Register Attempts Registrar before giving up. The default value is 0, which means no limit. - Page 72 TG100 User Guide side port associated by the NAT with a particular local port. This information is used to set up UDP communication between the client and the VOIP provider and establish a call. The IP address that will be associated with outbound SIP External IP Address messages if the system is in a NAT environment.
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Page 73: Configure Sip Codec Settings
TG100 User Guide route = Use NAT but do not include rport in headers. By default, the system routes media streams from SIP endpoints through itself. If this option is enabled, the system will attempt to negotiate Allow RTP Re-invite the endpoints to route packets to each other directly, bypassing the system. -
Page 74: Configure Response Code Settings
TG100 User Guide Configure Response Code Settings You can change the response codes from the SIM card carrier before sending the codes to your PBX. After changing the response codes, the PBX can better understand the exact call status, like busy, no response and others. Navigate to Gateway >... - Page 75 TG100 User Guide Contact Remote-Party-ID Where to get the DID in SIP packet. To Field Invite Remote-Party-ID 180 Ringing It is set when the telecom provider needs. Usually it is not needed. Whether send Remote-Party-ID on SIP header. By default, this option Remote Party ID is disabled.
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Page 76: Configure Iax Settings
TG100 User Guide Configure IAX Settings IAX is the Internal Asterisk Exchange protocol, you can connect to TG100 or register IAX trunk to another IAX server. It’s supported by the asterisk-based IPPBX. It is wise to keep the default settings provided on the system. However, for a few settings, you need to change them to suit your situation. -
Page 77: Configure General Preferences
TG100 User Guide G726 ADPCM G729A Configure General Preferences Navigate to Gateway > VoIP Settings > General Preferences, configure global settings for the TG gateway. Check the description of general preferences settings below. Option Description The global timeout value for extensions. By default, the value Ring Timeout is 30. -
Page 78: Secure Your Gateway
TG100 User Guide Secure Your Gateway Security Center Configure Alert Settings Upload Certificate Files Configure Firewall Rules Security Center You can check TG gateway security configurations in “ Security Center” page. You can also enter the relevant security settings page rapidly. Check descriptions of the service port as below. -
Page 79: Configure Ip Attack Alert Settings
TG100 User Guide Option Description PHONE Notification Whether enable phone notification Number Set the phone number to receive alarm notifications. Port Choose the GSM/3G port to dial alert call. Attempts The attempts to dial a phone number when there is no answer. The interval between each attempt to dial the phone number. -
Page 80: Configure User Lockout Alert Settings
TG100 User Guide Configure User Lockout Alert Settings The system will lock the user’s IP address after 5 failed web login attempts, and send notification to the desired users. Procedure 1. Navigate to System > Security Center > Alert Settings, choose WEBLOGIN and click 2. -
Page 81: Configure Firewall Rules
TG100 User Guide certificate. Click Upload Certificate, set Type to Trusted Certificate. b. Click Choose File to select the file from your local PC. Click Save to start uploading. You can see the certificate appear on Trusted Certificate list. 3. Upload gateway certificate. Gateway certificate is made for the TG gateway. -
Page 82: Enable Firewall Function
TG100 User Guide 6. Enter the IP address and subnet mask in the IP field. For example, enter 192.168.5.0/255.255.255.0. 7. (Optional) Enter the MAC address of the target device. The format of the MAC address XX:XX:XX:XX:XX:XX. means 0-9 or A-F in hex, the A-F are not case sensitive. -
Page 83: Block Pings Through Your Tg Gateway
TG100 User Guide Block Pings through Your TG Gateway By default, users can use the ping command from other devices to check if the TG gateway is alive. You can block the pings to place your TG gateway in a more secure environment. -
Page 84: Delete Blocked Ip Address
TG100 User Guide 4. Specify the number of IP packets allowed in IP Packets field. 5. Enter the time interval to receive IP packets in Time Interval field. For example, IP Packets is set to 90, Time Interval is set to 60, which means 90 IP packets are allowed in 60 seconds. -
Page 85: Mobile Trunk Status
TG100 User Guide Mobile Trunk Status Status Description Idle The port is idle Busy The port is in use. Failed The port has not inserted the SIM Card. Signal Description No signal Poor Average Good Excellent VoIP Trunk (Account) Status Status Description Unregistered... -
Page 86: Voip Trunk (Service Provider) Status
TG100 User Guide VoIP Trunk (Service Provider) Status Status Description Successful registration, trunk is ready for use. Unreachable The trunk is unreachable. Failed Trunk registration failed. Check Network Status Navigate to Status > System Status > Network Status to check the TG gateway’s network information and MAC address. -
Page 87: Reports
TG100 User Guide Reports Call Logs System Logs You can check the detailed call logs and system logs, which is used to debug. Call Logs You can perform the following operations on the Call Logs page. View call logs ... -
Page 88: Search Call Logs
TG100 User Guide Navigate to Status > Reports > Call Logs. Set View value, the call log page displays the desired maximum call logs. Search Call Logs You can search call logs by the following criteria. Date Duration: Choose the Start Date and End Date to filter the call logs. ... -
Page 89: Delete Searched Results
TG100 User Guide a .csv file. Procedure 1. Click Download the records to download and export the searched call logs. Delete Searched Results You can search the desired call logs, and delete them. Procedure Click Delete the records to delete the searched call logs. A popup window appears. -
Page 90: Trace Normal Logs
TG100 User Guide Click Save and Apply Changes. The system starts to trace the hardware logs. You can check the hardware log file on System Logs page. Trace Normal Logs The system supports to store up to 16 normal log files. The maximum size of each log file is 1Mb. -
Page 91: Trace Web Logs
TG100 User Guide Trace Web Logs The system support to store up to 2 files of web operation logs. The maximum size of each log file is 1Mb. When the system generates more than 2 web log files, the system will replace the oldest file with a new file. Procedure Navigate to Status >... - Page 92 TG100 User Guide Enter the target IP address. Enter the target port. Click Start. The system will start to capture the Ethernet packet. Click Stop to stop capturing packet. Click Download to download the captured packet to your local PC and use Wireshark to open the packet file.
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