Emergency Recovery-Repair Diskettes (Windows); Creating An Emergency Recovery-Repair Diskette In Windows - IBM IntelliStation A Pro 6224 Hardware Maintenance Manual And Troubleshooting Manual

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6. When you have completed the diagnostics procedure, remove the diagnostic
If the hardware passes the Enhanced Diagnostics but the problem remains during
normal computer operations, a software error might be the cause. If you suspect a
software problem, see the information that comes with the software package.

Emergency recovery-repair diskettes (Windows)

In some instances, an emergency recovery-repair diskette is helpful. This section
describes how to create and use this diskette in Windows.
Notes:
1. To create and use a diskette, you must add a diskette drive to the computer.
2. When using diagnostics with a USB keyboard and mouse attached, you must

Creating an emergency recovery-repair diskette in Windows

In Windows, you can create a recovery-repair diskette from the c:\ibmtools directory
or from the Product Recovery program partition.
Complete the following steps to create a recovery-repair diskette from the
c:\ibmtools directory:
1. Start the computer and operating system.
2. Use Windows Explorer to display the directory structure of the hard disk.
3. Open the c:\ibmtools folder.
4. Double-click rrdisk.bat and follow the instructions on the screen.
Complete the following steps to create a recovery-repair diskette from the Product
Recovery program partition:
1. Shut down the operating system and turn off the computer.
2. Wait for at least 5 seconds; then, press and hold the F11 key while you restart
3. Use one of the following procedures:
Notes:
a. To save the test log to a diskette, you must use a diskette that you have
formatted yourself; this function does not work with preformatted diskettes. If
the diskette has sufficient space for the test log, the diskette can contain
other data.
b. The system maintains the test-log data only while the Enhanced Diagnostics
program is running. When you end the Enhanced Diagnostics program, the
test log is cleared.
The test-log data is maintained only while the diagnostic programs are active.
When you exit from the diagnostic programs, the test log is cleared. Save the
test log to a file on a diskette or to the hard disk if you want to refer to it later.
diskette from the diskette drive before restarting the computer.
first enable USB emulation. Restart the computer and press F1 to start the
Configuration/Setup Utility. Select Devices and I/O Ports, then select USB
Setup and make sure that the USB keyboard and mouse are enabled.
the computer. When a menu appears, release the F11 key.
v If a menu is displayed in which you can select an operating system, use the
arrow keys to select the operating system that is currently installed, press
Enter, and then continue with the next step.
v If an operating-system menu is not displayed, continue with the next step.
15
Chapter 3. Diagnostics

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