Registering Your Computer; Creating An Emergency Recovery-Repair Diskette In Windows - IBM IntelliStation A Pro Type 6217 User Manual

Registering your computer

Registering your computer helps IBM provide better service to you. When IBM
receives your registration information, the information is placed into a central
technical support database. If you need technical assistance, the technical-support
representative will have information about your computer. In addition, comments
about your computer are reviewed by a team dedicated to customer satisfaction
and are taken into consideration in making improvements to IBM computers.
Use one of the following methods to register your computer in Windows:
v From the Windows XP desktop, click Start → All Programs → IBM Registration
v Register your computer at http://www.ibm.com/pc/register/.
For Red Hat Linux, click the Register PC icon on the desktop to register your
computer on the World Wide Web.

Creating an emergency recovery-repair diskette in Windows

Note: To create and use a diskette, you must add a diskette drive to the computer.
To enable a USB diskette drive to work, you must disable the legacy diskette drive
function in the Configuration/Setup Utility program (click Devices and I/O Ports →
Disable Legacy Diskette A).
At your earliest opportunity, create a recovery-repair diskette and an IBM Enhanced
Diagnostics diskette, and store them in a safe place. In the unlikely event that the
computer becomes unusable, you can use the recovery-repair diskette to access
the Product Recovery program. For more information about using this diskette, see
"Using the recovery-repair diskette in Windows" in the Problem Determination and
Service Guide.
In Windows, you can create a recovery-repair diskette from the c:\ibmtools directory
or from the Product Recovery program partition.
To create a recovery-repair diskette from the c:\ibmtools directory, complete the
following steps:
1. Start the computer and operating system.
2. Use Windows Explorer to display the directory structure of the hard disk.
3. Open the c:\ibmtools folder.
4. Double-click rrdisk.bat and follow the instructions on the screen.
To create a recovery-repair diskette from the Product Recovery program partition,
complete the following steps:
1. Shut down the operating system and turn off the computer.
2. Wait for at least 5 seconds; then, press and hold the F11 key while you restart
3. Use one of the following procedures:
and then follow the instructions. If you do not have access to the Internet, you
can use the registration program that starts from the IBM Registration folder to
print your registration information and provide your mailing address to IBM for
future assistance.
the computer. When a menu appears, release the F11 key.
v If a menu is displayed in which you can select an operating system, use the
arrow keys to select the operating system that is currently installed, press
Enter, and then continue with the next step.
Chapter 2. Operating the computer
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