Diagnostic Programs And Error Messages - IBM IntelliStation A Pro 6224 Hardware Maintenance Manual And Troubleshooting Manual

Diagnostic programs and error messages

The system diagnostic programs are stored on a hidden partition on the computer
hard disk. These programs are the primary method of testing the major components
of the computer.
You can also download the latest version of the diagnostics programs from
http://www/ibm.com/pc/support/ and use the downloaded file to create an IBM
Enhanced Diagnostics diskette. See "Creating an Enhanced Diagnostics diskette"
on page 14 for instructions.
Notes:
1. To create and use a diskette, you must add a diskette drive to the computer.
2. When using diagnostics with a USB keyboard and mouse attached, you must
Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing complex problems
indicated by error messages should be performed by trained service personnel.
Sometimes the first error to occur causes additional errors. In this case, the
computer displays more than one error message. Always follow the suggested
action instructions for the first error message that appears.
Error codes that might be displayed are listed at "Diagnostic error codes" on page
89.
The diagnostic text message format is as follows:
result test_specific_string
where:
result
test_specific_string
12
IntelliStation A Pro Type 6224: Hardware Maintenance Manual and Troubleshooting Guide
first enable USB emulation. Restart the computer and press F1 to start the
Configuration/Setup Utility. Select Devices and I/O Ports, then select USB
Setup and make sure that the USB keyboard and mouse are enabled.
is one of the following results:
Passed
This test was completed without any errors.
Failed
This test discovered an error.
User Aborted
You stopped the test before it was completed.
Not Applicable
You attempted to test a device that is not present in the
computer.
Aborted
The test could not proceed because of the computer
configuration.
Warning
A possible problem was reported during the test (for example, a
device that was to be tested is not installed).
is an error code or other information about the error.