Serveraid Error Codes - IBM IntelliStation A Pro 6224 Hardware Maintenance Manual And Troubleshooting Manual

Note: See Chapter 7, "Parts listing, Type 6224," on page 107 to determine which components are replaceable by the
customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom
A serial device does not work.
Note: See Chapter 7, "Parts listing, Type 6224," on page 107 to determine which components are replaceable by the
customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom
Suspected software problem.

ServeRAID error codes

In the following error codes, x can be any number or letter.
Note: See Chapter 7, "Parts listing, Type 6224," on page 107 to determine which components are replaceable by the
customer, and which components must be replaced by a field service technician.
Error code/symptom
1xxx (Microcode checksum error)
2xxx (Code DRAM error)
3000-31xx(Code DRAM error)
3200 (Code DRAM error)
Serial port problems
FRU/action
1. Verify that:
v The device is compatible with the computer.
v The serial port is enabled and is assigned a unique address.
v The device is connected to the correct port (see "Input/output connectors" on
page 56).
2. Failing serial device.
3. Serial adapter, if installed.
4. System board.
Software problem
FRU/action
1. To determine if problems are caused by the software, verify that:
v The computer has the minimum memory needed to use the software. For
memory requirements, see the information that comes with the software.
Note: If you have just installed an adapter or memory, you might have a
memory address conflict.
v The software is designed to operate on the computer.
v Other software works on the computer.
v The software that you are using works on another system.
If you received any error messages when using the software program, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
2. If you have verified these items and the problem remains, contact the place of
purchase.
FRU/action
1. ServeRAID controller
1. Install download jumpers, flash latest level BIOS and
2. ServeRAID controller.
1. Install download jumpers, flash latest level BIOS and
2. ServeRAID controller.
1. Install download jumpers, flash latest level BIOS code
2. ServeRAID controller.
firmware for controller. Remove jumpers.
firmware for controller. Remove jumpers.
and firmware for controller. Remove jumpers.
Chapter 6. Symptom-to-FRU index
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