1. Manuals
  2. Brands
  3. ATCOM Manuals
  4. IP Phone
  5. 5520
  6. User manual

ATCOM 5520 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
5520
User Manual
V1.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 5520 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for ATCOM 5520

Summary of Contents for ATCOM 5520

  • Page 1 5520 User Manual V1.0...
  • Page 2 TABLE OF CONTENTS 1st 5520’s Network Features............5 The View....................5 Interfaces....................5 Hardware....................5 Software....................6 Network......................6 Management and Maintenance..............7 Protocol......................7 Compliant Standard...................7 Operating ment..................8 Packing List....................8 Installation....................8 2nd Feet installation instruction............9 3rd Keypad of IP Phone..............11 BLF indicator status..............13 Menu Operation..............14 Basic functions and operations..........19 Answer the calls..................19...
  • Page 3 vport......................26 Click to dial....................26 SMS function................... 27 Default Password..................28 Check the Phone’s IP................28 Web settings................28 Current state....................29 Network....................29 2.1. Wan Config....................29 2.2. LAN Config....................32 3 VoIP......................32 3.1. SIP1/SIP2/SIP3/SIP4.................33 3.2. Iax2 Config....................37 4 Advanced....................38 4.1. DHCP Server..................... 38 4.2. NAT......................39 4.3.
  • Page 4 8.2. Phone Book....................60 8.3. Multi Line Set.....................61 8.4. Function Key Set..................62 8.5. Syslog Config.....................63 8.6. Time Set....................65 8.7. Call Log..................... 66 8.8. Language Set.....................66 8.9. Logout......................67 8.10. Reboot.....................67  ...

  • Page 5: Interfaces

    、 、 5520 、 Power: Output Power: 12VDC, 500mA DC WAN: RJ45 port LAN: RJ45 port Extended interface for BLF module: 2 Headset jack : RJ9 port Handset jack : RJ9 port 、 LCD: 128×64 dot matrix FLASH: 4M RAM: 16×16M LED indicator ：...
  • Page 6 、 Sip 2.0 (RFC3261) and other related SIP RFC 4 lines SIP 1 line IAX2 STUN Jitter Buffer(200ms),VAD,CNG G.711A/u, G722, G.723, G.726-32, G.729 Codec G.168 compliant 96ms echo cancellation Support SIP domain，SIP authentication (none，basic,MD5),NDS. Support inbound audio, RFC2833 and SIP info , DTMF transmission way SIP Call Forward、Call transfer、Call hold、Call waiting, 3-way talking、Pickup、Join call、Redial、Unredial、Call Park、Vport、Click to dial...

  • Page 7: Network

    Qos support Diffserv Support Network command tool: include ping, trace route, telnet 、 Support safe mode(POST Mode) and firmware updating under safe mode Support different level user management Configuration via web , keyboard and command Support multi language (LCD support Latin language system, web support all languages) and easy dynamic switch between different languages Firmware and configuration updating via HTTP , FTP and TFTP Support system log and call log...
  • Page 8 5520 WAN default to use DHCP, and after connect WAN to Switch, it will obtain IP automatically. Press the down key of navigation button, you will see 5520's IP.
  • Page 9 、 1、Desktop position: A、Put the bottom side of the IP phone upside and press the plate with letter “PUSH” into the slot, please refer the picture as below: B、Press the other plate into the slot in accordance with the direction of the arrow  ...
  • Page 10 C、Repeat A and B. It is the right picture of putting on desk after fixing the two feet below: D、Disassemble the feet: Press the plate with word “PUSH” and pull the feet with the direction of arrow. When the plate is pull out of the slot (there will be a sound of “pa”) you can take off the feet 2、On wall postion A、Put the bottom side of the IP phone upside and push the plate with letter “PUSH”...
  • Page 11 C、Repeat A and B. It is the picture of wall mounting after fixing the two feet below: D、Disassemble the feet way: Press the plate with word “PUSH” and pull the feet with the direction of arrow. When the plate is pull out of the slot (there will be a sound of “pa”) you can take off the feet 、...
  • Page 12 Describe of the buttons and Screen: Soft buttons Press to select an feature shown in the soft button features Soft button Shows available choices based on current phone function features displayed on the last line of LCD screen Status Shows the phone status, if the phone is standby, the LED is with light.
  • Page 13 Check the Voicemail status, if there are voicemail, the button will light. 、 1.5520 support BLF in two ways, one is integrated on the ipphone, the other one is extended interface. The BLF indicator status: When boot up,all the light blink for once.
  • Page 14 、  ...
  • Page 15  ...
  • Page 16  ...
  • Page 17  ...
  • Page 18  ...

  • Page 19: Answer The Calls

    、 、 When there is an incoming call, 5520 will remind user with ringing. There are 5 ways to answer the call A、Answer by handset Pick up the handset and talk with the caller. If you want to hang up, just put back the handset.
  • Page 20 C、Answer by earphone Keep your earphone connected with the RJ9 earphone jack, when there is an incoming call, press the earphone button on the IP phone and talk with the caller. If you want to hang up, please press the earphone button again. D、Handset to hand-free When you are phoning with the handset and want to phone with hand-free mode, please press the hand-free button and put down the handset.
  • Page 21 C、Push soft button to save the number in telephone directory. 、 5520 IP phone supports 4 Sip lines. That means user can register on 4 different sip accounts simultaneity in the same IP phone. The User can choose line1 、line2 、line or line 4 to switch dial-up, System default Sip1 when dial-up.
  • Page 22 Hang up with “#” is invalidation when only one line call. 、 Blind Transfer User A.B.C, assume B is 5520 IP phone: 1) When A Calls B and B receives 2) B presses soft button “Xfer” 3) B dials C’s number.
  • Page 23 7) B presses soft button “exit” to end all the calls. 、 5520 supports 100 missed calls, incoming calls and dialed calls record. When the storage is full, the latest call will update the history. When the phone reboots or be out of power, all the call history will be cleared.
  • Page 24 2) Press navigation button to browse missed call history. 3) Choose the missed call record, press “OK” soft button to browse the specific information of the record. 4) Press “Dial “soft button to call back it. 5) Press “Edit“soft button to edit the item and save number. 6) Press “EDia “soft button to revise the records and press soft button “dial”...

  • Page 25: Hang Up The Phone

    、 Call pickup is simulated from “Pickup” function processes from IPPBX. When A call B with no reply after ring tones, C could pick up the call from A for B by inputting the prefix and B’s phone No. C needed to set the dial peer with prefix code as follow To refer *1* as the set prefix code, C could get the call from A to B by dialing *1*+B, *1* prefix could be freely set as long as no confliction with other dialing rules.

  • Page 26: Call Transfer

    *3* is the prefix. Then A could make the redial function via dialing *3* + B's number. *4* is the prefix. Then A could make the unredial function via dialing *4* + B's number. User could set any prefix if it is compliant with present dial rule. Del Length is the digits of the prefix.
  • Page 27 、 Create new SMS 1) Press MORE (soft button 4) 2) Press SMS(soft button 2） 3) Press New(soft button 1) 4) Edit SMS context and you can switch the input method by press # such as ABC(capital letters) ，abc ( lower case letters) , 123 ( number). 5) When the edit is done, press Send(soft button 2）and input receiver’s phone number.
  • Page 28 Press the up or down navigation button to check the phone’s current IP address. 、 Enter 5520 IP addresses in the web browser to go to the log on page, and key in the username and password to access 5520 setting page. Default username and...
  • Page 29 、 This page shows the IP phone working status. The network part shows the connection status of WAN and LAN. Phone Number part shows the phone number and register status for Line1、Line2 and IAX2. The Version shows the current firmware version. 、...
  • Page 30 ： Active IP： IP phone’s address. Current Net mask：network net mask. MAC Address：MAC of IP phone. Current Gateway：the IP address of the router. B、If your ISP provide you with the fixed IP address, please choose static and fill in the correct information of IP Address、Net mask、Gateway、Primary DNS etc. If you do not know it please refer to your ISP provider or network management stuff.
  • Page 31 ： Static IP Address: fixed IP address. Net mask: LAN net mask. Gateway: Gateway IP address. DNS Domain: input DNS domain name if it’s provided. Primary DNS: Primary DNS address. Alter DNS: Alternative DNS address. C、when you use PPPoE to get IP address，please select “PPPoE”，and input ADSL account information as below picture：...
  • Page 32 ： LAN IP：config LAN static IP. Net mask: LAN net mask. DHCP Service: enable LAN DHCP Server, need to reboot to make it available. NAT: Network Address Translation. Bridge Mode: Select Bridge Mode or not: If you select Bridge Mode, the phone will no longer set IP address for LAN physical port，LAN and WAN will join in the same network.
  • Page 33 Register Status: SIP server registration status, if succeed display Registered， or else display Unregistered. Server name: SIP server name, if no special requirements just keep it as blank. Server Address: SIP server address, support both IP address and domain name. Server Port: SIP server port, default is 5060.
  • Page 34 SIP server domain as the domain realm. Enable Register: Enable or disable registration. Register Expire Time: register expire time, default is 60 seconds. 5520 will auto configure this expire time to the server recommended setting if it is different from the SIP server.
  • Page 35 Auto Detect Server Interval: Set examining interval of the server, default is 60 seconds. User Agent: Set the user agent if have, the default is VoIP Phone 1.0. Signal Key: Signal encryption Key. Media Key: voice stream encryption Key. Local Port: Local SIP signal port，default as 5060. Hotline Number: Set hot line number of each line.
  • Page 36 Busy：If the phone is busy, incoming calls will be forwarded to the appointed phone. No answer： If there is no answer, incoming calls will be forwarded to the appointed phone. Always: Incoming calls will be forwarded to the appoint phone directly. The phone will prompt the incoming while doing forward.
  • Page 37 Enable Subscribe: Enable Subscribe: Overtime of resending subscribe packet. Suggest using the default config. Above is the IAX server configuration page IAX Server Addr: Register address of public IAX server. IAX Server Port: Register port of public IAX server，default port is 4569. Account Name: Username of your SIP account (Always the same as the phone number).
  • Page 38 Voice mail text: if IAX support voice mail, config the domain name of your mail box here. Echo test number: If the platform support echo test , and the number is test form , the config the test number to replace the text format The echo test is to test the error status of terminals and platform.
  • Page 39 Lease Time: DHCP server lease time. Start IP: Start IP of lease table. End IP: End IP of lease table. Network device connecting to the 5520 LAN port can dynamic obtain the IP in the range between start IP and end IP.
  • Page 40 DMZ config： In order to make some intranet equipments support better service for extranet, and make internal network security more effectively, these equipments open to extranet need be separated from the other equipments not open to extranet by the corresponding isolation method according to different demands.
  • Page 41 The setting page as below: IPSec ALG: It is an encryption technology. Select it to enable IPSec ALG, the default is enable. FTP ALG: FTP is a service of connection layer which can transform intranet IP into extranet IP when intranet IP is sending out packet. Select it to enable FTP ALG, the default is enabling.
  • Page 42 Transfer Type：Select the NAT mapping protocol style, TCP or UDP. Inside IP: Set the IP address of device which is connected to LAN interface to do NAT mapping.   Inside Port: Set the LAN port of the NAT mapping. Outside Port: Set the WAN port of the NAT mapping. After finish setting, click the Add button to add new mapping table.
  • Page 43 HTTP Port: set web browser port, the default is 80 port，if you want to enhance system safety，you'd better change it into non-80 standard port； Example: The IP address is 192.168.10.88. and the port value is 6090, the accessing address is http://192.168.10.88:6090 Telnet Port:Set Telnet Port, the default is 23.
  • Page 44 in_access enable: Select it to Enable in_ access rule. out_access enable: Select it to Enable out_ access rule. Firewall Input Rule Table: Firewall input rule, as the picture config is deny 192.168.1.2 ping 192.168.10.2, but ping 192.168.10.0/24 beside 192.168.10.3 is ok. Firewall Output Rule Table: Firewall output rule, as the picture config is the phone ping 192.168.1.70 was deny.
  • Page 45 VLAN Enable：Before select it to enable VLAN, you need enable Bridge mode in LAN config. VLAN ID Check Enable：Enable VLAN ID check by selecting it. After enable VLAN ID check, if VLAN ID of a data package is not the same with the phone’s or a data package do not have VLAN ID, the data package will be discarded.
  • Page 46 disable the DiffServ, then system will not distinguish the voice and data, all packets will use the Voice VLAN ID as the tag. 3) Enable VLAN, if set Voice and Data VLAN differentiated as tag differentiated and enable the DiffServ, then system will distinguish the voice and data and add the VLAN ID each other.
  • Page 47 Digit map is a set of rules to determine when the user has finished dialing. 5520 support below digital map: End With “#”: Use # as the end of dialing. Fixed Length: The call will be sent out automatically when the length of the number you dial reaches the fixed one.
  • Page 48 STUN NAT Transverse：STUN NAT Transverse status true or false. STUN Server Addr: configure stun server address. STUN Server Port: configure stun server port default 3478. STUN Effect Time: stun detect NAT type interval time .If NAT found a link inactive for a certain time , it will close the link so you need to send a packet within a interval tome to keep the link alive.
  • Page 49 Enable Call Transfer: Enable Call Transfer by selecting it. Enable Call Waiting: Enable Call Waiting by selecting it. Enable Three Way Call: 3 way conference call. Accept Any Call: If select it, the phone will accept the call even if the called number is not belong to the phone.
  • Page 50 digit. for example, 4xxx expresses any number with prefix 4 which length is 4 will be forbidden to dialed out . Means matching any arbitrary number digit. For example, 6. expresses any number with prefix 6 will be forbidden to dialed out. User could make some device own IP, which is pre-specified, access to the MMI of the phone to config and manage the phone.
  • Page 51 First Codec：The fist preferential DSP codec: G.711A/u, G722, G.723, G.726-32, G.729. Second Codec ： The second preferential DSP codec: G.711A/u, G722, G.723, G.726-32, G.729. Third Codec ： The third preferential DSP codec: G.711A/u, G722, G.723, G.726-32, G.729. Forth Codec: The Forth preferential DSP codec: G.711A/u, G722, G.723, G.726-32, G.729.
  • Page 52 This page is VPN setting page , the IP phone support the VPN with UDP and L2TP protocol .The parameters is as below. VPN IP： After VPN registered successfully, VPN server will give an IP aggress to the terminal. If there is a IP address shown on terminal (except for 0.0.0.0), it means your VPN has registered.
  • Page 53 For example, you want to dial 8675583018619, but you need dial only 075583018619 to realize your long distance call after you make this setting. 5520 provide flexible dial rule, with different dial-rule configure, user can easily implement the following function:...
  • Page 54 Phone Number: The Number suit for this dial rule, can be set as full match or prefix match. Full match means that if the number user dialed is completely the same as this number, the call will use this dial-rule. Prefix match means that if prefix of the number that the user dials is the same as the prefix, the call will use this dial-rule, to distinguish from the full match case, you need to add “T”...
  • Page 55   0T rule: If the calls are begin with 0, the first 0 will be replacing by 86. Mean that if you dial 075583018049 and 5520 will send 8675583018049 to your server. 179 rule: when you dial 179, the call with send to 192.168.1.179, suit for LAN application without set up a sip server.
  • Page 56 As….” then you will save the config file in .txt format . Clear Config: user can restore factory default configuration and reboot the phone. If you login as Admin, the phone will reset all configurations and restore factory default; if you login as Guest, the phone will reset all configurations except for VoIP accounts (SIP1、SIP2 and IAX2) and version number.
  • Page 57 192.168.1.1 or domain such as ftp.domain.com Meanwhile, it support sub directory such as 192.168.1.1/ftp/config/ or ftp.domain.com/ftp/config . Username: FTP user name (TFTP no need). Password: FTP password (TFTP no need). File name: the firmware or configuration file name that IP phone will search for in the server, if leave it as blank the IP phone with search the file with the name of its MAC such as 000102030405.
  • Page 58 Username: FTP server user name. Password: FTP server password. Config File Name: The name of configuration file. Normally users leave it as blank the IP phone search for the file with the name same as its MAC in the server. Config Encrypt Key: The encrypt key of confirmation file.

  • Page 59: Voip Phone

    Password: Set menu of keypad password, default is “123” Set KeyboardLock: The default password is “123”. It will take effect when you enable the keyboard lock. The default setting is unlock, if you press any key at this status, the system will remind you to input password Set Backlight Timeout: Set backlight time out, if IP Phone has not press any operation to active within the settings value, the backlight will off.
  • Page 60 User Level：set new account level；root can read and change setting，general can only read Password：config password for new account Confirm：double confirm password If you want to make change on existing account, select the account an click 【 】or 【 】. General account can only modify or delete general account Keyboard Password：config password that you use keyboard to access the menu, must be in number.
  • Page 61 2, set the F1/F2/F3/F4 to Multiple line and set the same SIP:name , such SIP1:8047 or SIP2:8047 or IAX2:6008 The flow as below: 1,A call 5520 as 8047 and calling. 2,B call 5520 as 8047 3,LED of Line 2 is flicker 4,press Line2 or answer of softkey can call from B.
  • Page 62 There are 9 function key on the phone, and be expanded to 29 with expander board.There are 5 types of the key: 1.NONE: do not use this key 2.Memory Key: set Number@Line/Subtype for the key,the number will be send out if you press the key. Number@Line/b: BLF (need server support).

  • Page 63: Key Event

    3.Line: SIP1: use sip1 to call SIP2: use sip2 to call SIP3: use sip3 to call SIP4: use sip4 to call IAX2: use iax2 to call 4.Key Event: F_PBOOK: Phone Book F_REDAIL: Redail F_B_TRANSFER: Blind Transfer F_PICKUP: Pickup(need server support) F_JOIN: Joincall(need server support) F_AUTOREDIAL: Auto redial(need server support) F_UNAUTOREDIAL: Cancle Auto redial(need server support)
  • Page 64 whichadministrator can configure. This is a better way for log management.8 levels indebug information: Level 0---emergency: This is highest default debug info level. You system can not work. Level 1---alert: Your system has deadly problem. Level 2---critical: Your system has serious problem. Level 3---error: The error will affect your system working.

  • Page 65: Time Set

    Server: type the IP address of time server Timezone: select correct time zone in list box Timeout: longest response time for SNTP Daylight Timeset: daylight setting through manual Manual Timeset: Time setting through manual Enable Daylight: Daylight saving time You can also set the time manually.  ...

  • Page 66: Call Log

    Start Time：Display starts time of the outgoing record. Last Time：Display conversation time of the outgoing record. Called Number：Display the account/protocol/line of the outgoing record. Notice: It will cover existing automatically if the call log table has the new record.Call log will be cleared after phone reboot. Language Set: Set the language of phone, English is default.

  • Page 67: Logout

    Log out the configuration mode. If you want to re-configuration the phone, need to input the user and password to login again. Reboot IP phone, some settings need reboot to make it works. Please always save config before reboot, otherwise the settings will return to previous settings.  ...

Table of Contents