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Related Manuals for ATCOM A20
Summary of Contents for ATCOM A20
- Page 1 A20/A21/A20W/A21W Phone User Manual Version: 2.0 2015-12-21...
- Page 2 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual 1. Overview of A20/A21/A20W/A21W A20/A21/A20W/A21W Type Power adapter Wi-Fi Necessary Optional accessory A20W Necessary A21W Optional accessory 1.1 Interfaces Power input: DC 5V, 1000mA or POE ➢ LAN: RJ45 port ➢...
- Page 3 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual LED indicator: 1 Status Light, 2 line indicators ➢ 1.3 Software Sip 2.0 (RFC3261) and other related SIP RFCs ➢ 2 SIP lines ➢ STUN ➢ Jitter Buffer, VAD,CNG ➢...
- Page 4 To access the web interface, you can input the IP address in IE browser. E.G. The IP address of your A20/A21/A20W/A21W is 192.168.1.100, you can input 192.168.1.100 and press enter key on your browser to access its webpage. There are two...
- Page 5 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual Installation instruction Desktop installation A. Put the bottom side of the IP phone upside and press one-side joints of stand bracket into the slot, please refer picture below:...
- Page 6 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual B. Press the other side joints into the slot according to the direction of the arrow C. It is the right picture after fixing the stand bracket below: D. Disassemble the stand bracket: Push the spring joint of stand and pull the stand according to the direction of the arrow.
- Page 7 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual 2. Wall-hung Installation A. Put the bottom side of the IP phone upside and press one-side joints of wall-hung stand bracket into the slot, please refer the picture as below: ATCOM TECHNOLOGY CO., LIMITED...
- Page 8 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual B. Press the other side joints into the slot according to the direction of the arrow C. After install the wall-hung stand bracket, press one-side joints of stand bracket into the slot, please refer the picture as below: ATCOM TECHNOLOGY CO., LIMITED...
- Page 9 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual ATCOM TECHNOLOGY CO., LIMITED ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn www.atcom.cn...
- Page 10 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual D. Press the other side joints into the slot according to the direction of the arrow E. Knock in nails or screws on the wall according to the proportion of the distance between the hanging holes as below: ATCOM TECHNOLOGY CO., LIMITED...
- Page 11 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual F. It is the right picture after fixing the stand bracket below: G. Disassemble the stand bracket: Push the spring joint of stand and pull the stand according to the direction of the arrow. According to the direction of the arrow: ATCOM TECHNOLOGY CO., LIMITED...
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Page 12: Keypad Of Ip Phone
A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual 2. Keypad of IP Phone LCD Status Indicator LED Line key Soft Key Volume Navigation Menu Cancel Voice Mail Mute Headset Dial pad Redial Speaker ATCOM TECHNOLOGY CO., LIMITED ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 13 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual 2.1 Describe of the buttons and Screen Soft Keys Press to select a function which displayed at the soft key zone of screen Display all optional functions at the last line of LCD screen.
- Page 14 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual Redial the last dialed number ATCOM TECHNOLOGY CO., LIMITED ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn www.atcom.cn...
- Page 15 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual 2.2 Line keys LED LED Status Description The line is idle or disabled for register Blink quickly in green The line has incoming call Green The line is talking Blink quickly in red The line is held 2.3 Status Indicator...
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Page 16: Basic Functions And Operations
A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual 3. Basic functions and operations 3.1 Answer the calls When there is an incoming call, phone will remind user with ringing. There are 3 ways to answer the call A. Answer by handset Pick up the handset and talk with the caller. - Page 17 B、Press soft key "Dial" to send out the number Multiple line dial-up A20/A21/A20W/A21W supports 2 SIP lines. That means user can register on2 different sip accounts simultaneity. User is able to choose line1 or line2 by pressing corresponding line key. Line1 is the priority line.
- Page 18 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual Press key at speaker model, the current calling will be hung up. ATCOM TECHNOLOGY CO., LIMITED ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn www.atcom.cn...
- Page 19 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual 3. Headset Hang up Press key at headset model, the current calling will be hung up. 4. Hang up one line call Press the hook to hang up the current calling when 2 calls happened simultaneously.
- Page 20 A20/A21/A20W/A21W IP Phone User Manual 3.9 Call History A20/A21/A20W/A21W supports 200 missed calls list, 200 incoming calls list and 200 dialed calls list. When the storage is full, the old record will be erased by the new one. Press "History" soft key or key when A20/A21/A20W/A21W is standby, all the incoming(->),...
- Page 21 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual The default password for accessing menu is 123. There are 2 modes to access web: User mode and Admin mode. All the parameters can be visible at Admin mode while part of them can be visible at User mode.
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Page 22: Faq And Troubleshooting
3. Factory reset during rebooting, steps are: a) Press ‘*’ and ‘#’ key immediately after plugging in the power adapter. b) Wait for about 5 seconds, A20/A21/A20W/A21W will be reset to factory default setting after rebooted. 4.2 Upgrade firmware under safe mode If the phone could not start up normally, please upgrade firmware under safe mode. -
Page 23: Troubleshooting
A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual 5. Trouble Shooting 5.1 The phone can’t register successfully 1. Check the IP address, and if the mode of WAN port is DHCP, please make sure the DHCP server is in service. - Page 24 A20/A21/A20W/A21W IP Phone User Manual A20/A21/A20W/A21W IP Phone User Manual 6. Abbreviations DND ： Do Not Disturb CFWD ： Call Forward Bxfer ： Blind Transfer Conf ： Conference Num ： Number DelChr ： Delete Char Y/N ： Yes/No SIP：Session Initiate Protocol RTP：Real-time Transport Protocol...