Brother MFC-9840CDW User Manual page 156

Paper is jammed underneath Paper
Tray 1 or in the fuser unit
If the LCD shows Jam Duplex, follow these
steps:
Jam Duplex
a
Pull the paper tray completely out of the
machine and check inside the machine.
b
If paper is not caught inside the
machine, check underneath the paper
tray.
Note
DO NOT put the paper tray back in at this
point.
146
c
If the paper is not caught in the paper
tray, open the back cover.
C
d
Push the grey lever on the left hand
side (1) to the right.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
1