Brother MFC-9840CDW User Manual page 125

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Network difficulties (continued)
Difficulties
The network scanning feature
does not work.
The network PC Fax Receive
feature does not work.
The network printing feature does
not work.
Suggestions
®
(For Windows
only) The firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure your
firewall. If you are using personal firewall software, see the User's Guide for your
software or contact the software manufacturer.
®
For Windows
XP SP2 users:
a
Click the Start button, Control Panel, Network and Internet
Connections and then Windows Firewall. Make sure that Windows
Firewall on the General tab is set to On.
b
Click the Advanced tab and Settings... button of the Network
Connection Settings.
c
Click the Add button.
d
To add port 54925 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example "Brother
Scanner".
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter "Localhost".
3. In External Port number for this service: Enter "54925".
4. In Internal Port number for this service: Enter "54925".
5. Make sure UDP is selected.
6. Click OK.
e
Click the Add button.
f
To add port 54926 for network PC Fax, enter the information below:
1. In Description of service: Enter any description, for example "Brother
PC Fax".
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter "Localhost".
3. In External Port number for this service: Enter "54926".
4. In Internal Port number for this service: Enter "54926".
5. Make sure UDP is selected.
6. Click OK.
g
If you still have trouble with your network connection, click the Add button.
h
To add port 137 for network scanning, network printing and network PC
Fax receiving, enter the information below:
1. In Description of service: - Enter any description, for example "Brother
PC Fax receiving"
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter "Localhost".
3. In External Port number for this service: Enter "137".
4. In Internal Port number for this service: Enter "137".
5. Make sure UDP is selected.
6. Click OK.
i
Make sure if the new setting is added and is checked, and then click OK.
Troubleshooting and routine maintenance
C
115

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