Page 1 USER’S GUIDE MFC-9840CDW Version B USA/CAN...
Page 2 If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-9840CDW Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Page 3: Brother Numbers
Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
Page 4: For Customer Service
For Customer Service In USA: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) In Canada: 1-877-BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER.
Page 5: Ordering Accessories And Supplies
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA:...
Page 6: Usa And Canada
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Page 7 ® Brother Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: What is NOT covered: This limited warranty (“warranty”) is given This warranty does not cover: only to the original end-use/retail purchaser 1 Physical damage to this Product; (referred to in this warranty as “Original 2 Damage caused by improper installation, Purchaser”) of the accompanying product,...
Page 8 Representative in troubleshooting as they diagnose the problem, provide access to this Product at reasonable times and provide adequate working space including heat, light, ventilation, electric current and outlets for the use of the Brother representative. © 2007 Brother International Corporation...
Page 9 ® BROTHER LASER PRINTER / MULTIFUNCTION CENTER FAX ON-SITE WARRANTY (Canada only) For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship.
Page 10: Table Of Contents
Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the User’s Guides .................2 Viewing documentation ...................3 ® Accessing Brother support (for Windows ) ............5 Control panel overview ..................6 Status LED indications ..................9 Loading paper and documents Acceptable paper and other media ..............11...
Page 11 Security features Security........................ 28 Setting lock ....................28 Secure Function Lock ..................29 Section II Fax Sending a fax How to fax......................34 Entering fax mode ..................34 Sending a single-sided fax from the ADF ............34 Sending a 2-sided fax from the ADF .............34 Sending a fax from the scanner glass ............
Page 12 Telephone services and external devices Telephone line services ..................50 Voice Mail ......................50 Distinctive ring ....................51 Connecting an external TAD (telephone answering device)........53 Connections....................54 Recording an outgoing message (OGM) ............54 Special line considerations ................54 Multi-line connections (PBX) .................56 External and extension telephones..............56 Operation from extension telephones............56 For Fax/Tel mode only...................56 Connecting an external or extension telephone ..........57...
Page 13 Polling Polling receive .....................72 Sequential polling ..................72 Polled transmit (black & white only)..............73 Setup for polled transmit................73 Printing reports Fax reports......................74 Transmission verification report..............74 Fax journal.....................74 Reports ........................ 75 How to print a report ..................75 Section III Copy Making copies How to copy......................
Page 14 Printing data from a USB flash memory drive Supported file formats..................91 ® Creating a PRN or PostScript 3™ file for direct printing ........91 Printing data directly from the USB flash memory drive ........92 Understanding the error messages ..............93 Section V Software Software and network features How to read HTML User’s Guide .................96 ®...
Page 15 Troubleshooting and routine maintenance Troubleshooting ....................114 If you are having difficulty with your machine ..........114 Improving the print quality ................121 Setting dial tone detection ................132 Telephone line interference .................132 Error and maintenance messages..............133 Checking if the machine has faxes in its memory ........139 Transferring faxes to another fax machine ..........
Page 16 Specifications General ......................224 Print media......................226 Fax........................227 Copy ........................228 Scan........................229 Print ........................230 Interfaces ......................230 PictBridge ......................231 Direct print feature .....................231 Computer requirements ..................232 Consumable items .....................233 Ethernet wired network ..................234 Ethernet wireless network..................235 Authentication and encryption for wireless users only.........236 Wi-Fi Alliance certification ................237 Glossary Index...
Page 17 Section I General General information Loading paper and documents General setup Security features...
Page 18: General Information
General information Using the Accessing the User’s documentation Guides Thank you for buying a Brother machine! The printed User’s Guide does not contain all Reading the documentation will help you the information about your machine. The make the most of your machine. advanced features of the Printer, Network, Scanner, and PC Fax are explained in the Software and Network User’s Guides that you...
Page 19: Viewing Documentation
General information Viewing documentation Click the documentation you want to read: HTML documents (3 manuals): ® Viewing documentation (Windows HTML User’s Guide for stand-alone operations, Software User’s Guide To view the documentation, from the Start and Network User’s Guide. menu, point to Brother, MFC-9840CDW from the program group, and then click This format is recommended for User’s Guides in HTML format.
Page 20 Chapter 1 ® Viewing documentation (Macintosh Note ® The documents are also available in PDF Turn on your Macintosh format (4 manuals): Insert the Brother CD-ROM labeled PDF User’s Guide for stand-alone ® Macintosh into your CD-ROM drive. operations, Software User’s Guide, Network User’s Guide and Quick Setup The following window will appear.
Page 21: Accessing Brother Support (For Windows ® )
General information Accessing Brother support ® (for Windows You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page ii and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (http://www.brother.com) click...
Page 22: Control Panel Overview
Chapter 1 Control panel overview 1 One-Touch keys Volume keys These 20 keys give you instant access to 40 previously stored numbers. Press to scroll backwards or forwards through Shift menu selections. Press to change the volume Lets you access One-Touch numbers 21 to 40 when in fax or standby mode.
Page 23 General information 8 Copy keys: 11 Fax and telephone keys: Contrast/Quality Hook Lets you change the quality or contrast for the Press before dialing if you want to make sure a next copy. fax machine will answer, and then press Black Start or Color Start.
Page 24 Chapter 1 12 Print keys Direct Lets you print data from a USB flash memory drive that you can connect directly to the machine. You can also print images directly from your PictBridge compatible camera. Secure When using Secure Function Lock, you can switch restricted users by holding down Shift as you press the Secure key.
Page 25: Status Led Indications
General information Status LED indications The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. LED Status LED is off. LED is on.
Page 26 Chapter 1 Machine Status Description Sleep Mode The power switch is off or the machine is in Sleep mode. Warming Up The machine is warming up for printing. Green Ready The machine is ready to print. Green Receiving Data The machine is either receiving data from the computer, processing data in memory, or printing data.
Page 27: Loading Paper And Documents
Loading paper and documents Acceptable paper and CAUTION other media DO NOT load envelopes, labels or thick paper (more than 28 lb or 105 g/m ) into the Recommended paper paper tray or optional lower tray. It may cause paper jams. To get the best print quality, we suggest using the following paper.
Page 28: Paper Capacity Of The Paper Trays
Chapter 2 The names for the paper trays in the printer driver and this Guide are as follows: Tray and optional unit Name Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray Paper capacity of the paper trays Paper size Paper types No.
Page 29: Handling And Using Special Paper
Loading paper and documents Handling and using special Types of paper to avoid paper CAUTION The machine is designed to work well with Some types of paper may not perform well most types of xerographic and bond paper. or may cause damage to your machine. However, some paper variables may have an DO NOT use paper: effect on print quality or handling reliability.
Page 30 Chapter 2 Envelopes Note Most envelopes will be suitable for your • Before you print envelopes, you must ‘fan’ machine. However, some envelopes will the stack to avoid paper jams and have feed and print-quality problems misfeeds. because of the way they have been made. A •...
Page 31 Loading paper and documents Types of envelopes to avoid • with sealing flaps that have not been folded at purchase CAUTION • with sealing flaps as shown in figure below DO NOT use envelopes: • that are damaged, curled, wrinkled or an unusual shape •...
Page 32: Unprintable Area
Chapter 2 Unprintable area Labels The machine will print on most types of labels designed for use with a laser machine. Labels Unprintable area for copies should have an adhesive that is acrylic-based since this material is more stable at the high The printable area of your machine begins at temperatures in the fuser unit.
Page 33: Unprintable Area When Printing From A Computer
Loading paper and documents Loading paper and Unprintable area when printing from a computer envelopes When using the default driver the printable The machine can feed paper from the area is smaller than the paper size, as shown standard paper tray, optional lower tray or below.
Page 34 Chapter 2 Loading plain paper in the paper tray Fan the stack of paper well to avoid paper feeding problems. Unfold the output paper tray support flap (1). Put the paper into the paper tray with the top edge of the paper in first and the print side face down.
Page 35 Loading paper and documents Loading envelopes or other media in Pull out the MP tray support flap (1). the multi-purpose tray (MP tray) Use the MP tray when printing envelopes, labels, and thick paper. Before loading, press the corners and sides of the envelopes to make them as flat as possible.
Page 36: Loading Documents
Chapter 2 Loading documents Unfold the ADF document output support flap (1) and the ADF support flap (2). You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF (automatic document feeder) The ADF can hold up to 50 pages and feeds each sheet individually.
Page 37: Using The Scanner Glass
Loading paper and documents Using the scanner glass Close the document cover. CAUTION You can use the scanner glass to fax, scan, or copy the pages of a book or one page at a If the document is a book or is thick, DO time.
Page 38: General Setup
General setup Mode timer Paper settings The machine has three mode keys on the Paper type control panel: Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.
Page 39: Paper Size
General setup Paper size Tray use in copy mode You can use nine sizes of paper for printing You can change the priority tray that the copies: A4, Letter, Legal, Executive, A5, A6, machine will use for printing copies. B5, B6 and Folio, and four sizes for printing When you choose Tray#1 Only, MP Only faxes: A4, Letter, Legal or Folio (8"×13").
Page 40: Tray Use In Fax Mode
Chapter 3 Tray use in fax mode Tray use in print mode You can change the default tray that the You can change the default tray the machine machine will use for printing received faxes. will use for printing from your computer. When you choose Tray#1 Only, MP Only Press Menu, 1, 7, 3.
Page 41: Volume Settings
General setup Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. You can adjust the speaker volume with the You can choose a ring volume level from a control panel keys. range of settings, from High to Off.
Page 42: Automatic Daylight Savings Time
Chapter 3 Automatic daylight Sleep time savings time Setting the sleep time reduces power consumption by turning off the fuser while the You can set the machine to change machine is idle. automatically for Daylight Savings Time. It You can choose how long the machine must will set itself forward one hour in the Spring, be idle (from 000 to 240 minutes) before it and back one hour in the Fall.
Page 43: Lcd Contrast
General setup LCD contrast Dial Prefix You can change the contrast to make the The dial prefix setting will automatically dial a LCD look lighter or darker. predefined number before every fax number you dial. For example: If your telephone Press Menu, 1, 8.
Page 44: Security Features
Security features Security Setting up the password Press Menu, 1, 9, 1. You can set up your machine with multiple levels of security using Setting Lock and 19.Security 1.Setting Lock Secure Function Lock. You will not be able to continue to schedule Delayed Faxes. New Passwd:XXXX However, any prescheduled Delayed Faxes Enter &...
Page 45: Secure Function Lock
Security features Secure Function Lock Turning setting lock on/off If you enter the wrong password when Secure Function Lock lets you restrict Public following the instructions below, the LCD will access to certain machine functions (Fax Tx, show Wrong Password. Re-enter the Fax Rx, Copy, Scan and Print correct password.
Page 46 Chapter 4 Setting the password for the Setting up the Public user administrator You can set up the Public user. Public users do not need to enter a password. The password you set in these steps is for the administrator. This password is used to set Note up users and to turn Secure Function Lock on or off.
Page 47 Security features Setting up restricted users Turning Secure Function Lock on/off You can set up users with restrictions and a If you enter the wrong password when password. following the instructions below, the LCD will show Wrong Password. Re-enter the Press Menu, 1, 9, 2.
Page 48: Switching Users
Chapter 4 Switching Users This setting allows a restricted user to log on the machine when Secure Function Lock is turned on. Note After a restricted user has finished using the machine, it will return to the Public setting within the same time as the Mode Timer setting (Menu, 1,1).
Page 49 Section II Sending a fax Receiving a fax Telephone services and external devices Dialing and storing numbers Remote fax options (black & white only) Polling Printing reports...
Page 50: Sending A Fax
Sending a fax How to fax Sending a 2-sided fax from the ADF Entering fax mode You can send a 2-sided document from the ADF. To cancel a fax in progress press To enter fax mode press (Fax), and the Stop/Exit.
Page 51: Sending A Fax From The Scanner Glass
Sending a fax Sending a fax from the Changing a 2-sided fax layout scanner glass You need to choose the duplex scanning format before you send a fax. The format you choose will depend on the layout of your You can use the scanner glass to fax the 2-sided document.
Page 52: Faxing Legal Size Documents From The Scanner Glass
Chapter 5 Broadcasting Your machine will automatically send the fax. (black & white only) Note Broadcasting lets you send the same fax When faxing multiple pages from the scanner glass, real time transmission message to more than one fax number. You should be set to Off.
Page 53: Canceling A Broadcast In Progress
Sending a fax Additional sending Note operations • The scan profile of the One-Touch, Speed-Dial or Group number you chose first will be applied to the broadcast. Sending faxes using multiple • If the fax resolution of the fax number you settings choose first is S.Fine and you enter a stored I-FAX number,...
Page 54: Electronic Cover Page (Black & White Only)
Chapter 5 Electronic cover page Composing your own comments (black & white only) You can set up two comments of your own. This feature will not work unless you have Make sure you are in Fax mode already programmed your Station ID. (See the Quick Setup Guide.) Press Menu, 2, 2, 8.
Page 55: Contrast
Sending a fax Contrast Enter two digits to show the number of pages you are sending. Press OK. For most documents the default setting of For example, enter 0, 2 for 2 pages or 0, Auto will give the best results. It 0 to leave the number of pages blank.
Page 56: Changing Fax Resolution
Chapter 5 Changing fax resolution Color Standard: The quality of a fax can be improved by Suitable for most typed documents. changing the fax resolution. Resolution can Fine: be changed for the next fax or for all faxes. Use when the document is a photograph. The transmission time is slower than To change the fax resolution for the Standard resolution.
Page 57: Real Time Transmission
Sending a fax Real time transmission Overseas mode When you are sending a fax, the machine will If you are having difficulty sending a fax scan the documents into the memory before overseas due to a bad connection, then sending. Then, as soon as the telephone line turning on the overseas mode may help.
Page 58: Delayed Batch Transmission (Black & White Only)
Chapter 5 Delayed batch transmission Checking and canceling (black & white only) waiting jobs Before sending the delayed faxes, your Check which jobs are still waiting in the machine will help you economize by sorting memory to be sent. If there are no jobs, the all the faxes in the memory by destination and LCD will show No Jobs Waiting.
Page 59: Sending A Fax Manually
Sending a fax Sending a fax manually Out of memory message If you get an Out of Memory message Manual transmission while scanning the first page of a fax, press Stop/Exit to cancel the fax. Manual transmission lets you hear the dialing, ringing and fax-receiving tones while If you get an Out of Memory message sending a fax.
Page 60: Receiving A Fax
Receiving a fax Choose the correct Receive Mode The correct Receive mode is determined by the external devices and telephone subscriber services (Voicemail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine. Will you be using a Distinctive Ring number for receiving faxes? Brother uses the term "Distinctive Ring"...
Page 61: Using Receive Modes
Receiving a fax Using receive modes Manual Manual mode turns off all automatic Some receive modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to Distinctive Ring Receive feature. change the ring delay before using these modes.
Page 62: Receive Mode Settings
Chapter 6 Receive mode settings F/T ring time When somebody calls your machine, you and Ring delay your caller will hear the normal telephone ring sound. The number of rings is set by the ring The ring delay sets the number of times the delay setting.
Page 63: Easy Receive
Receiving a fax Easy receive Setting the print density Turning easy receive On allows the machine You can adjust the print density to make your to receive fax calls automatically if you lift any printed pages darker or lighter. handset on the same line as the machine. Make sure you are in Fax mode When you see Receiving on the LCD or when you hear ‘chirps’...
Page 64: Additional Receiving Operations
Chapter 6 Additional receiving Duplex (2-sided) printing for Fax mode operations If you set Duplex to On for fax receive the Printing a reduced incoming machine will print received faxes on both sides of paper. You can use Letter, Legal or Folio (8x13) size of paper for this function.
Page 65: Setting The Fax Receive Stamp (Black & White Only)
Receiving a fax Setting the fax receive stamp Receiving a fax at the end of a (black & white only) conversation You can set the machine to print the received At the end of a conversation you can ask the date and time in the top center of each other party to send you a fax before you both received fax page.
Page 66: Telephone Services And External Devices
Telephone services and external devices Telephone line Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a services second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, Voice Mail the original number rings with the standard ring pattern and is used for receiving voice...
Page 67: Distinctive Ring
Telephone services and external devices Distinctive ring Do you have voice mail? If you have Voice Mail on the telephone line Brother uses the term ‘Distinctive Ring’ but that you will install your new machine on, different telephone companies have other there is a strong possibility that Voice Mail names for this service such as Custom and the machine will conflict with each other...
Page 68: Registering The Distinctive Ring Pattern
Chapter 7 Before you choose the ring pattern to Registering the distinctive ring pattern register Very important! You can only register one Distinctive Ring After you have set the Distinctive Ring feature pattern with the machine. Some ring patterns to On, your Distinctive Ring number will cannot be registered.
Page 69: Connecting An External Tad (Telephone Answering Device)
Telephone services and external devices Connecting an external Turning off distinctive ring TAD (telephone Press Menu, 2, 0, 2. answering device) 20.Miscellaneous 2.Distinctive You can connect an external Telephone Answering Device (TAD) to the same line as Select ab or OK your machine.
Page 70: Connections
Chapter 7 Connections Recording an outgoing message (OGM) The external TAD must be plugged into the back of the machine, into the jack labeled Record 5 seconds of silence at the EXT. Your machine cannot work properly if beginning of your message. This allows you plug the TAD into a wall jack (unless you your machine time to listen for fax tones.
Page 71: Converting Telephone Wall Outlets
Telephone services and external devices Two-line telephone system Installing machine, external two-line TAD and two-line telephone A two-line telephone system is nothing more than two separate telephone numbers on the When you are installing an external two-line same wall outlet. The two telephone numbers telephone answering device (TAD) and a can be on separate jacks (RJ11) or combined two-line telephone, your machine must be...
Page 72: Multi-Line Connections (Pbx)
Chapter 7 External and extension You can keep two-line telephones on other wall outlets as always. There are two ways to telephones add a two-line telephone to the machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the Operation from extension L1+L2 jack of the triplex adapter.
Page 73: Connecting An External Or Extension Telephone
Telephone services and external devices Connecting an external or Using remote codes extension telephone Fax Receive Code You can connect a separate telephone directly to your machine as shown in the If you answer a fax call on an extension or diagram below.
Page 74: Dialing And Storing Numbers
Dialing and storing numbers How to dial Speed-dialing Hold down Shift as you press You can dial in any of the following ways. Search/Speed Dial, and then enter the three-digit Speed-Dial number. (See Storing Manual dialing speed-dial numbers on page 61.) Use the dial pad to enter all the digits of the telephone or fax number.
Page 75: Search
Dialing and storing numbers Search Note • If you do not enter a letter and Press OK You can search alphabetically for names you in b, all registered names will appear. have stored in the One-Touch and Press a or b to scroll until you find the Speed-Dial memories.
Page 76: Storing Numbers
Chapter 8 Storing numbers Storing one-touch dial numbers You can set up your machine to do the following types of easy dialing: One-Touch, Your machine has 20 One-Touch keys where Speed-Dial and Groups for Broadcasting you can store 40 fax or telephone numbers or faxes.
Page 77: Storing Speed-Dial Numbers
Dialing and storing numbers Storing speed-dial numbers Choose one of the options below: Enter the name using the dial pad You can store your frequently used numbers (up to 15 characters). Press OK. as Speed-Dial numbers, so that when you Press OK to store the number or dial you will only have to press a few keys E-mail address without a name.
Page 78: Changing One-Touch And Speed-Dial Numbers
Chapter 8 Changing one-touch and Choose one of the options below: speed-dial numbers Enter the name using the dial pad (up to 15 characters). Press OK. If you try to store a One-Touch or Speed-Dial Press OK to store the number or number over an existing number, the LCD will E-mail address without a name.
Page 79: Setting Up Groups For Broadcasting
Dialing and storing numbers Setting up groups for To add One-Touch or Speed-Dial numbers follow the instructions below: broadcasting For One-Touch numbers, press the One-Touch keys one after the other. If you often want to send the same fax message to many fax numbers you can set For Speed-Dial numbers, hold down up a group.
Page 80: Dialing Access Codes And Credit Card Numbers
Chapter 8 Pause If you selected B/W200dpi or B/W200x100 in h, select the file format (TIFF or PDF) that will be used to send Press Redial/Pause to insert a 3.5-second to your PC. If you selected pause between numbers. You can press Color150dpi, Color300dpi or Redial/Pause as many times as needed to Color600dpi in h, select the file...
Page 81: Remote Fax Options (Black & White Only)
Remote fax options (black & white only) Remote fax options ARE NOT available for Press OK. color fax. Press a or b to choose On or Off. Remote fax options let you receive faxes while you are away from the machine. 25.Remote Fax Opt Backup Print You can use only one remote fax option at a...
Page 82: Paging
Chapter 9 Paging Fax storage When Paging is chosen, your machine dials The fax storage feature lets you store your the pager number you’ve programmed, and received faxes in the machine’s memory. You then dials your Personal Identification can retrieve stored fax messages from a fax Number (PIN).
Page 83: Pc Fax Receive
Remote fax options (black & white only) PC fax receive Press a or b to choose On or Off. 25.Remote Fax Opt Backup Print If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC Select ab or OK automatically.
Page 84: Changing Remote Fax Options
Chapter 9 Changing remote fax If you press 2, faxes in the memory will not be erased or transferred to your PC and options the setting will be unchanged. The LCD will ask you the following message: If received faxes are left in your machine’s memory when you change the remote fax 25.Remote Fax Opt option to Off, the LCD will ask you the...
Page 85: Remote Retrieval
Remote fax options (black & white only) Remote retrieval Using your remote access code The remote retrieval feature lets you retrieve your stored fax messages when you are not Dial your fax number from a telephone at the machine. You can call your machine or another fax machine using touch from any touch tone telephone or fax tone.
Page 86: Retrieving Fax Messages
Chapter 9 Retrieving fax messages Changing the fax forwarding number Dial your fax number from a telephone You can change the default setting of your fax or another fax machine using touch forwarding number from another telephone or tone. fax machine using touch tone. When your machine answers, Dial your fax number from a telephone immediately enter your remote access...
Page 87: Remote Fax Commands
Remote fax options (black & white only) Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.
Page 88: Polling
Polling Polling lets you set up your machine so other Specify the fax machines you want to people can receive faxes from you, but they poll by using One-Touch, Speed-Dial, pay for the call. It also lets you call somebody Search, a Group and or the dial pad.
Page 89: Polled Transmit (Black & White Only)
Polling Polled transmit Place the next page on the scanner glass, press OK. Repeat g and h for (black & white only) each additional page. Flatbed Fax: Polled transmit lets you set up your machine to wait with a document so another fax Set Next Page machine can call and retrieve it.
Page 90: Printing Reports
Printing reports Fax reports Fax journal You can set the machine to print a fax journal Some fax reports (transmission verification (activity report) at specific intervals (every 50 and fax journal) can be printed automatically faxes, 6, 12 or 24 hours, 2 or 7 days). The and manually.
Page 91: Reports
Printing reports Reports How to print a report The following reports are available: Press Menu, 6. 1 Transmission 6.Print Reports 1.Transmission Displays the Transmission Verification 2.Help List Report for your last outgoing 200 faxes 3.Tel Index List and prints the last report. Select ab or OK 2 Help List Do one of the following:...
Page 92 Chapter 11...
Page 93: Section Iii Copy
Section III Copy Making copies...
Page 94: Making Copies
Making copies How to copy Making a single copy Entering copy mode Make sure you are in Copy mode Load your document. Press (Copy) to enter Copy mode. Press Black Start or Color Start. Contrast:- Quality :Auto Making multiple copies Enlg/Red:100% Tray :MP>T1...
Page 95: Copy Options (Temporary Settings)
Making copies Copy options Press Black Start or Color Start. To change the default setting, follow the (temporary settings) steps below: When you want to quickly change the copy Press Menu, 3, 1. settings temporarily for the next copy, use the 31.Quality temporary Copy keys.
Page 96: Making N In 1 Copies
Chapter 12 Making N in 1 copies To enlarge or reduce the next copy follow the instructions below: (page layout) Make sure you are in Copy mode You can reduce the amount of paper used when copying by using the N in 1 copy Load your document.
Page 97: Duplex (2-Sided) Copying
Making copies Place the next page on the scanner 4 in 1 (L) glass. Press OK. Repeat g and h for each page of the layout. Duplex (2-sided) copying After all the pages have been scanned, press 2 in g to finish. You can reduce the amount of paper used when copying by using the duplex copy feature.
Page 98 Chapter 12 Advanced Duplex Copy (short edge) 2 sided i 1 sided Portrait Advanced 2 sided i 1 sided Portrait Landscape Landscape Make sure you are in Copy mode Advanced 1 sided i 2 sided Load your document. Portrait Use the dial pad to enter the number of copies (up to 99).
Page 99: Sorting Copies Using The Adf
Making copies Adjusting brightness, Press a or b to select 2sided i 1sided or contrast and color 1sided i 2sided. Press OK. Brightness Duplex Advanced a2sided i 1sided Adjust the copy brightness to make copies b1sided i 2sided darker or lighter. Select ab or OK To temporarily change the copy brightness setting, follow the steps below:...
Page 100: Color Saturation
Chapter 12 Contrast Color saturation Adjust the contrast to help an image look You can change the default setting for color sharper and more vivid. saturation. To temporarily change the contrast setting, To change the default setting follow the steps follow the steps below: below: Press Menu, 3, 4.
Page 101: Tray Selection
Making copies Out of memory Tray selection message You can change the tray use only for the next copy. If the memory becomes full while you are making copies, the LCD message will guide Make sure you are in Copy mode you through the next step.
Page 102 Chapter 12...
Page 103: Section Iv Walk-Up Printing
Section IV Walk-up printing Printing photos from a digital camera Printing data from a USB flash memory drive...
Page 104: Printing Photos From A Digital Camera
Printing photos from a digital camera Using PictBridge Setting your digital camera Make sure your camera is in PictBridge mode. The following PictBridge settings may Your Brother machine supports the be available from the LCD of your PictBridge PictBridge standard, allowing you to connect compatible camera.
Page 105: Printing Images
Printing photos from a digital camera Printing images Press Menu, 5, 3. 53.PictBridge 1.Paper Size Make sure that your camera is turned 2.Orientation off. Connect your camera to the USB 3.Date & Time direct interface (1) on the front of the Select ab or OK machine using a suitable USB cable.
Page 106: Dpof Printing
Chapter 13 Connecting a camera Note as a storage device Please refer to the documentation supplied with your camera for detailed operations how to print using PictBridge. Even if your camera is not in PictBridge mode, or does not support PictBridge, you can connect your camera as a normal CAUTION storage device.
Page 107: Printing Data From A Usb Flash Memory Drive
Printing data from a USB flash memory drive Creating a PRN or With the direct print feature, you do not need a computer to print data. You can print by just ® PostScript 3™ file for plugging your USB flash memory drive into the machine’s USB direct interface.
Page 108: Printing Data Directly From The Usb Flash Memory Drive
Chapter 14 Printing data directly Note from the USB flash • If you want to print an index of the files, choose Index Print, and then press memory drive OK. Press Black Start or Color Start to print the data. Connect your USB flash memory drive •...
Page 109: Understanding The Error Messages
Printing data from a USB flash memory drive Understanding the Press Black Start or Color Start if you have finished. error messages Press the dial pad key to enter the number of copies you want. Once you are familiar with the types of errors Press OK.
Page 110 Chapter 14...
Page 111: Section V Software
Section V Software Software and network features...
Page 112: Software And Network Features
Software and network features The User’s Guide on the CD-ROM includes Click on the manual you want (SOFTWARE the Software User’s Guide and Network USER’S GUIDE, NETWORK USER’S GUIDE User’s Guide for features available when or USER’S GUIDE) from the top menu. connected to a computer (for example, printing and scanning).
Page 113 Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...
Page 114: A Safety And Legal
Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°...
Page 115: To Use The Machine Safely
Safety and legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
Page 116 To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover. To prevent injuries, be careful not to put your fingers in the area shown in the illustration. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire.
Page 117 Safety and legal To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord. DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
Page 118: Important Information
Important information Standard telephone and FCC notices These notices are in effect on models sold and used in the United States only. When programming emergency numbers or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging Perform these activities in the off-peak hours, such as early morning or late evening.
Page 119 Safety and legal If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service.
Page 120 Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC-9840CDW comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 121: Industry Canada Compliance Statement (Canada Only)
Safety and legal Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES–003. Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada. Disconnect device This product must be installed near an electrical jack that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical jack to shut off power completely.
Page 122: Fda Regulations
FDA regulations U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. The following label on the back of the machine indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States.
Page 123 Safety and legal 8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet.
Page 124: Legal Limitations For Copying
Legal limitations for copying Color reproductions of certain documents are illegal and many result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
Page 125: Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the U.S.
Page 126: B Options
Options Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray unit DIMM memory LT-100CL...
Page 127: Optional Paper Tray
Options Optional paper tray Using two people, lift the machine carefully and place it onto the optional lower tray unit, so that the alignment Order Number: LT-100CL pins of the lower tray unit are inserted An optional lower tray can be installed, and it into the guide holes on the bottom of the machine as shown.
Page 128: Memory Board
® Memory board For Windows users: Go to Start > Control Panel > Printers and Faxes. Right-click on your printer This machine has 128 MB of standard icon and choose Properties. Choose memory and one slot for optional memory the Accessories tab and click Auto expansion.
Page 129: Installing Extra Memory
Options Installing extra memory Put the DIMM covers (2 and 1) back on. Turn off the machine’s power switch. Unplug the telephone line cord. Disconnect the interface cable from the machine, and then unplug the power cord from the AC power outlet. Remove the DIMM covers (1 and 2).
Page 130: Troubleshooting And Routine Maintenance Troubleshooting
Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you are having difficulty with your machine If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.
Page 131: Sending Faxes
Troubleshooting and routine maintenance Telephone line or connections Difficulties Suggestions Dialing does not work. Check for a dial tone. Change Tone/Pulse setting. (See the Quick Setup Guide.) (Canada only) Check all line cord connections. Check that the machine is plugged in and switched on. Send a manual fax by pressing Hook or by lifting the handset of an external telephone and dialing the number.
Page 132 Handling incoming calls (continued) Difficulties Suggestions Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail, an answering machine, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes.
Page 133: Scanning Difficulties
Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The machine prints unexpectedly Pull out the paper tray and wait until the machine stops printing. Then turn off or it prints garbage. the machine’s power switch and disconnect from the power for several minutes.
Page 134: Paper Handling Difficulties
Paper handling difficulties Difficulties Suggestions The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.
Page 135 Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature ® (For Windows only) The firewall setting on your PC may be rejecting the does not work. necessary network connection. Follow the instructions below to configure your firewall.
Page 136 Network difficulties (continued) Difficulties Suggestions The network scanning feature ® For Windows Vista users: does not work. Click the Start button, Control Panel, Network and Internet, Windows The network PC Fax Receive Firewall and click Change settings. feature does not work. The network printing feature does When the User Account Control screen appears, do the following.
Page 137: Improving The Print Quality
Troubleshooting and routine maintenance Improving the print quality If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.
Page 138 Examples of poor print Recommendation quality Colored streaks or bands down One of the toner cartridges may be damaged. Replace the toner the page cartridge that matches the color of the streak or band. (See Replacing a toner cartridge on page 172.) Clean all four corona wires (one for each color) of the drum unit by ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 139 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Colored spots at 2.95 in. (75 mm) Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 140 Examples of poor print Recommendation quality Ghost Make sure that you use paper that meets our specifications. Rough- surfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 11.) Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting.
Page 141 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Color misregistration Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 177.) Make sure that the belt unit is installed properly. (See Replacing the ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 142 Examples of poor print Recommendation quality Uneven density appears Identify the color that is uneven and put in a new toner cartridge for periodically across the page that color. (See Replacing a toner cartridge on page 172.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 177.) ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 143 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Offset image Check the machine’s environment. Conditions such as high temperatures and high humidity can cause this problem. (See Choosing a location on page 98.) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 144 Examples of poor print Recommendation quality Curled or wave Make sure that you choose the proper media type in the printer driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other media on page 11 and Basic tab in the Software User’s Guide on the CD-ROM.) Check the paper type and quality.
Page 145 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Envelope creases Open the back cover. Pull down the two gray levers, one on the left-hand side and one on the right-hand side to the envelope position, as shown in the illustration below.
Page 146 Examples of poor print Recommendation quality White lines or ribbing down the Choose Thin Paper mode in the printer driver and re-send the print page on duplex print job. If the problem is not solved after printing a few pages, follow these steps: ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 147 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Toner scatter or toner stain on CAUTION the edge of duplex pages We recommend that you place the drum unit and toner cartridges on a ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. clean, flat surface with a piece of disposable paper underneath them in ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 148: Setting Dial Tone Detection
Setting dial tone detection Telephone line interference Setting the dial tone to Detection will If you are having difficulty sending or shorten the dial tone detect pause. receiving a fax due to possible interference on the telephone line, we recommend that (USA) Press Menu, 0, 4.
Page 149: Error And Maintenance Messages
Troubleshooting and routine maintenance Error and maintenance messages As with any sophisticated office product, error and maintenance messages may be displayed. The most common error and maintenance messages are shown below. Error Message Cause Action The device is removed from the Press Stop/Exit.
Page 150 Error Message Cause Action It is time to replace the laser unit. Call Brother Customer Service to replace the Change Parts laser unit. Laser Unit It is time to replace the paper Call Brother Customer Service to replace the Change Parts feeding kit for the MP tray.
Page 151 Troubleshooting and routine maintenance Error Message Cause Action The document was not inserted See Document jams on page 140 or Using the Document Jam or fed properly, or the document ADF (automatic document feeder) on page 20. scanned from the ADF was too long.
Page 152 Error Message Cause Action The number you dialed does not Verify the number and try again. No Response/Busy answer or is busy. The paper tray is not completely Close the paper tray properly. No Tray closed. The waste toner box is not Install the waste toner box.
Page 153 Troubleshooting and routine maintenance Error Message Cause Action Registration failed. Press Black Start or Color Start and try again. Registration Do one of the following: Try Manual Registration, Menu, 4, 8. (See Manual Registration in the Software User’s Guide on the CD-ROM.) Put in a new belt unit.
Page 154 Error Message Cause Action If the LCD shows Toner Low, Order a new toner cartridge now for the toner Toner Low you can still print; however, the cartridge color that is low. Prepare New Black(K) machine is telling you that the Toner Cartridge.
Page 155: Checking If The Machine Has Faxes In Its Memory
Troubleshooting and routine maintenance Checking if the machine has Transferring faxes to your PC faxes in its memory You can move the faxes from your machine’s memory to your PC. If the LCD shows an error message then you can check to see if there are faxes in the If you have followed a and b in machine’s memory.
Page 156: Document Jams
Document is jammed under the Note document cover • If you choose Backup Print On, the machine will also print the fax at your Take out any paper from the ADF that is machine so you will have a copy. This is a not jammed.
Page 157: Paper Jams
Troubleshooting and routine maintenance Paper jams Document is jammed in the duplex slot To clear paper jams, please follow the steps Take out any paper from the ADF that is in this section. not jammed. HOT SURFACE Pull the jammed document out to the right.
Page 158 Paper is jammed in Paper Tray 1 or Remove the paper from the MP tray. Tray 2 Remove any jammed paper from in and If the LCD shows Jam Tray 1 or around the MP tray. Jam Tray 2, follow these steps: Jam Tray 1 Jam Tray 2 Pull the paper tray completely out of the...
Page 159 Troubleshooting and routine maintenance Paper is jammed inside the machine Use both hands to slowly pull out the jammed paper. If the LCD shows Jam Inside, follow these steps: Jam Inside Pull the paper tray completely out of the machine. Make sure the paper is below the maximum paper mark.
Page 160 Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops.
Page 161 Troubleshooting and routine maintenance Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit up and pull the drum Hold the handles of drum unit when you unit completely out of the machine using carry it.
Page 162 The jammed paper may be pulled out Put the drum unit back in the machine as with the toner cartridge and drum unit follows. assembly, or this may release the paper Make sure that the gray lock so you can pull it out of the paper tray lever (1) is in the up position and opening.
Page 163 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 164 Paper is jammed at the back of the Hold the green handle of the drum unit. Lift the drum unit up and then pull it out machine until it stops. If the LCD shows Jam Rear, follow these steps: Jam Rear Press the cover release lever to open the front cover.
Page 165 Troubleshooting and routine maintenance Pull down the two green levers, one on Using both hands, gently pull the the left-hand-side and one on the jammed paper out of the fuser unit. right-hand-side, as shown in the illustration below, and then fold down the fuser cover (1).
Page 166 Paper is jammed underneath Paper Put the drum unit and toner cartridge assembly back in the machine. Tray 1 or in the fuser unit If the LCD shows Jam Duplex, follow these steps: Jam Duplex Pull the paper tray completely out of the machine and check inside the machine.
Page 167 Troubleshooting and routine maintenance If the paper is not caught in the paper Pull out the jammed paper slowly. tray, open the back cover. Reset the gray lever on the left hand side (1) back to the original position. Push the gray lever on the left hand side (1) to the right.
Page 168: Routine Maintenance
Routine maintenance Clean the outside of the machine as follows: Turn off the machine’s power switch. CAUTION Unplug the telephone line cord first, disconnect all cables, and then unplug The drum unit contains toner, so handle it the power cord from the AC power carefully.
Page 169: Cleaning The Scanner
Troubleshooting and routine maintenance Wipe the inside of the paper tray with a In the ADF unit, clean the white bar (1) dry, lint-free cloth to remove dust. and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with a non-flammable glass cleaner.
Page 170: Cleaning The Laser Scanner Windows
Cleaning the laser scanner Hold the green handle of the drum unit. Lift the drum unit up and then pull it out windows until it stops. CAUTION DO NOT use isopropyl alcohol to clean the laser scanner windows. DO NOT touch the laser scanner windows with your fingers.
Page 171 Troubleshooting and routine maintenance Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit Hold the handles of drum unit when you completely out of the machine using the carry it.
Page 172 Wipe the scanner windows (1) with a Put the drum unit back in the machine as dry, lint-free cloth. follows. Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1).
Page 173 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 174: Cleaning The Corona Wires
Cleaning the corona wires Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. If you have print quality problems, clean the corona wires as follows: Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power...
Page 175 Troubleshooting and routine maintenance Push to release the latches of the white CAUTION corona wire cover (1), and then open the cover. We recommend that you place the toner cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Page 176 Clean the corona wire inside the drum Hold the handle of the toner cartridge unit by gently sliding the green tab from and slide the toner cartridge into the left to right and right to left several times. drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge...
Page 177: Cleaning The Drum Unit
Troubleshooting and routine maintenance Cleaning the drum unit Push the drum unit in until it stops. If you have the following print quality problems, clean the drum unit as follows. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Page 178 Pull out the MP tray (1) and unfold the The following message appears on the MP tray support flap (2). LCD when the machine has finished cleaning. DRUM CLEANING COMPLETED Press Stop/Exit so that the machine returns to the Ready state. Try to print again.
Page 179 Troubleshooting and routine maintenance Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops.
Page 180 CAUTION CAUTION We recommend that you place the drum We recommend that you place the toner unit on a clean, flat surface with a piece of cartridges on a clean, flat surface with a disposable paper underneath it in case you piece of disposable paper underneath it in accidentally spill or scatter toner.
Page 181 Troubleshooting and routine maintenance Turn the drum unit over by holding the CAUTION green handles. Make sure that the drum unit gears (1) are on the left hand side. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Page 182 Turn the drum unit gear toward you by Turn the drum unit gear toward you by hand while looking at the surface of the hand to return it to the home position. drum (1). The home position of each drum can be identified by matching the number on the drum unit gear to the same number on the side of the drum unit as shown in...
Page 183 Troubleshooting and routine maintenance Hold the handle of the toner cartridge Put the drum unit back in the machine as and slide the toner cartridge into the follows. drum unit. Make sure that you match the Make sure that the gray lock toner cartridge color to the same color lever (1) is in the up position and label on the drum unit, and make sure...
Page 184 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine. Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables and telephone line cord.
Page 185: Replacing The Consumable Items
Troubleshooting and routine maintenance Replacing the consumable items You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD. The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Consumable item Approximate life...
Page 186 The following are maintenance messages that appear on the LCD in the Ready mode. These message provide advanced warnings to replace the consumable items before they run out. To avoid any inconvenience, you may wish to buy spare consumable items before the machine stops printing.
Page 187 Troubleshooting and routine maintenance The following are maintenance messages that appear alternately with the normal message on the upper row of the LCD when the machine is in the Ready mode. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the consumable item’s end of life has been reached.
Page 188: Replacing A Toner Cartridge
Replacing a toner cartridge Toner life end message When the following message appears on the Order Numbers: LCD, you need to replace the toner cartridge. The second line of the LCD indicates which Toner Cartridge Standard: color you need to replace. TN-110 (BK, C, M, Y) Toner Cartridge High Yield: Toner Life End...
Page 189 Troubleshooting and routine maintenance Replacing the toner cartridges Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
Page 190 CAUTION CAUTION We recommend that you place the toner Brother strongly recommends that you DO cartridges on a clean, flat surface with a NOT refill the toner cartridges provided with piece of disposable paper underneath it in your machine. We also strongly case you accidentally spill or scatter toner.
Page 191 Troubleshooting and routine maintenance CAUTION CAUTION DO NOT use flammable substances near Be sure to return the tab to the home the machine. DO NOT use any type of position (b) (1). If you do not, printed pages spray to clean the inside or outside of the may have a vertical stripe.
Page 192 Remove the orange protective cover. Push the drum unit in until it stops. Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Make sure that you match the toner cartridge color to the same color label on the drum unit, and make sure that you fold down the toner cartridge handle (A) once the toner cartridge is in...
Page 193: Replacing The Drum Unit
Troubleshooting and routine maintenance Replacing the drum unit Note The drum unit is a consumable item, and Order Number: DR-110CL it is necessary to replace it periodically. There are many factors that determine the Change Parts Drum message actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per Change Parts...
Page 194 Turn off the machine’s power switch. Hold the green handle of the drum unit. Press the front cover release button and Lift the drum unit up and then pull it out then open the front cover. until it stops.
Page 195 Troubleshooting and routine maintenance Release the gray lock lever (1) that is on Note the left side of the machine. Lift the front Discard the used drum unit according to of the drum unit and pull the drum unit local regulations, keeping it separate from completely out of the machine using the domestic waste.
Page 196 CAUTION To avoid print quality problems, DO NOT touch the shaded parts shown in the We recommend that you place the toner illustrations. cartridges on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. Handle the toner cartridge carefully.
Page 197 Troubleshooting and routine maintenance Hold the handle of the toner cartridge Put the drum unit back in the machine as and slide the toner cartridge into the follows. drum unit. Make sure that you match the Make sure that the gray lock toner cartridge color to the same color lever (1) is in the up position and label on the drum unit, and make sure...
Page 198 Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine. When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following...
Page 199: Replacing The Belt Unit
Troubleshooting and routine maintenance Replacing the belt unit Press Menu, 8, 4. The LCD shows the parts name which Turn off the machine’s power switch. needs to be reset the counter. Press the front cover release button and 84.Reset Menu then open the front cover.
Page 200 Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
Page 201 Troubleshooting and routine maintenance Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. Hold the handles of drum unit when you carry it. DO NOT hold the sides of the drum unit.
Page 202 Unpack the new belt unit, and remove Put the drum unit back in the machine as the protective cover and paper. follows. Make sure that the gray lock lever (1) is in the up position and put the drum unit in the machine. Push down the gray lock lever (1).
Page 203 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 204: Replacing The Waste Toner Box
Press Menu, 8, 4. WARNING The LCD shows the parts name which needs to be reset the counter. DO NOT reuse the waste toner box. 84.Reset Menu Belt Unit Replacing the waste toner box Select ab or OK Press a or b to choose Belt Unit. WARNING Press OK.
Page 205 Troubleshooting and routine maintenance Press the front cover release button and Hold the green handle of the drum unit. then open the front cover. Lift the drum unit up and then pull it out until it stops.
Page 206 Release the gray lock lever (1) that is on CAUTION the left side of the machine. Lift the front of the drum unit and pull the drum unit Hold the handles of drum unit when you completely out of the machine using the carry it.
Page 207 Troubleshooting and routine maintenance Hold the green parts of the belt unit with Remove the waste toner box from the both hands and lift the belt unit up, then machine using the green handle. pull it out. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.
Page 208 Put the belt unit back in the machine. Put the drum unit back in the machine as Match the h mark on the belt unit to the follows. g mark on the machine. Push down on Make sure that the gray lock the green area of the belt unit to lock it in lever (1) is in the up position and place.
Page 209 Troubleshooting and routine maintenance Push the drum unit in until it stops. Note When you put the drum unit in the machine, match the green guides (1) of the drum unit handle to the green arrows (2) on both sides of the machine. Close the front cover of the machine.
Page 210: Packing And Shipping The Machine
Packing and shipping WARNING the machine Once your machine has been set up and used, we do not recommend that it be If for any reason you must move or ship your moved or shipped unless absolutely machine, carefully re-pack the machine in the necessary.
Page 211: Repacking The Machine
Troubleshooting and routine maintenance Repacking the machine Make sure that you have the following parts for repacking: Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.
Page 212 Hold the green handle of the drum unit. Release the gray lock lever (1) that is on Lift the drum unit up and then pull it out the left side of the machine. Lift the front until it stops. of the drum unit and pull the drum unit completely out of the machine using the green handles on the drum unit.
Page 213 Troubleshooting and routine maintenance Hold the green parts of the belt unit with CAUTION both hands and lift the belt unit up, then pull it out. We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Page 214 Remove the waste toner box from the Insert the original orange packing machine using the green handle and material for locking the belt unit as place it into the plastic bag included in shown in the illustration. the carton. Put the belt unit back in the machine. Match the h mark on the belt unit to the g mark on the machine.
Page 215 Troubleshooting and routine maintenance Put the drum unit back in the machine as Note follows. When you put the drum unit in the machine, match the green guides (1) of Make sure that the gray lock the drum unit handle to the green lever (1) is in the up position and arrows (2) on both sides of the machine.
Page 216 Push the drum unit back in until it stops. Note We recommend you repack the machine on a table or desk. Put the styrofoam piece marked “FRONT” (1) into the lower carton (3), so that the arrow cutout (4) points toward it. Put the styrofoam piece marked “REAR”...
Page 217 Troubleshooting and routine maintenance Put the assembled “FRONT” (1) and Put the two styrofoam pieces for the “REAR” (2) cardboard pieces in the toner cartridges on the top of the lower carton at the front and rear of the machine. Match the right side of the machine as shown in the illustration.
Page 218: Machine Information
Machine information Put the four joints (1) into the holes of the carton using steps A and B as shown below. Checking the serial number You can see the machine’s serial number on the LCD. Press Menu, 8, 1. 81.Serial No. XXXXXXXXX Press Stop/Exit.
Page 219: Checking The Remaining Life Of Parts
Troubleshooting and routine maintenance Checking the remaining life of parts You can view the remaining life of these parts on the LCD. Press Menu, 8, 3. 83.Parts Life 1.Drum 2.Belt Unit 3.PF Kit MP Select ab or OK Press a or b to choose 1.Drum, 2.Belt Unit, 3.PF Kit MP, 4.PF Kit 1, 5.PF Kit 2 6.Fuser or 7.Laser.
Page 220: D Menu And Features
Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
Page 221: How To Access The Menu Mode
Menu and features How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for USB Direct I/F menu. Press 6 for Print Reports menu.
Page 222: Menu Table
Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1.General 1.Mode Timer 0 Sec Fax mode and the time Setup...
Page 223 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of the paper 1.General 3.Paper Size 2.Tray#1 in the paper tray. Setup (continued) Letter* (continued) Legal Executive Folio Sets the size of the paper 3.Tray#2 in the optional paper (This menu only Letter* tray #2.
Page 224 Main Menu Submenu Menu Selections Options Descriptions Page Selects the tray that will 1.General 7.Tray Use 1.Copy Tray#1 Only be used for Copy mode. Setup Tray#2 Only (continued) MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.) Selects the tray that will 2.Fax...
Page 225 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Chooses the duplex 1.General 0.Document Scan 2.Duplex Scan Long edge* scanning format. Setup (continued) Short edge (continued) Sets the number of rings 2.Fax 1.Setup Receive 1.Ring Delay before the machine (In Fax mode answers in Fax Only or only)
Page 226 Main Menu Submenu Menu Selections Options Descriptions Page Sets the default resolution 2.Fax 2.Setup Send 2.Fax Resolution Standard* for outgoing faxes. (continued) (In Fax mode Fine only) S.Fine (continued) (B&W only) Photo (B&W only) — Sets the time of day in 24 3.Delayed Fax hour format that the (B&W only)
Page 227 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets initial setup for 2.Fax 4.Report Setting 1.Transmission Transmission Verification (continued) On+Image Report and Fax Journal. Off* Off+Image Sets the interval for 2.Journal Period Off automatic printing of the Every 50 Faxes* Fax Journal.
Page 228 Main Menu Submenu Menu Selections Options Descriptions Page — You can choose the Copy 3.Copy 1.Quality Auto* resolution for your type of Text document. Photo — Adjusts the brightness for 2.Brightness -nnnno+ copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Adjusts the contrast for 3.Contrast -nnnno+ copies.
Page 229 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Enables or disables 4.Printer 3.Duplex Off* duplex printing. You can Software (continued) On(Long Edge) also choose long edge or User’s short edge duplex Guide on On(Short Edge) printing. CD-ROM.
Page 230 Main Menu Submenu Menu Selections Options Descriptions Page Sets the paper size when 5.USB Direct 1.Direct Print 1.Paper Size printing directly from the Letter* USB flash memory drive. Legal Executive Folio Sets the media type when 2.Media Type Thin printing directly from the Plain* USB flash memory drive.
Page 231 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the resolution to 5.USB Direct 2.Scan to USB 1.Resolution Color 150 dpi* send the scanned data to Software Color 300 dpi USB flash memory drive. User’s (continued) Guide on Color 600 dpi B&W 200 dpi CD-ROM.
Page 232 Main Menu Submenu Menu Selections Options Descriptions Page — Lists name and numbers 6.Print 3.Tel Index 1.Numeric stored in the One-Touch Reports List and Speed-Dial memory, (continued) — 2.Alphabetic in numerical or alphabetical order. — — Lists information about 4.Fax Journal your last 200 incoming and outgoing faxes.
Page 233 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu (Primary) Specifies the IP address of 7.LAN 1.Wired 1.TCP/IP 8.DNS Server the primary or secondary Network (continued) (continued) (continued) 000.000.000.000 DNS server. User’s (Secondary) Guide on 000.000.000.000 CD-ROM. Automatically allocates the 9.APIPA IP address from the link- local address range.
Page 234 Main Submenu Menu Selections Options Descriptions Page Menu Chooses the WINS 7.LAN 2.WLAN 1.TCP/IP 6.WINS Config Auto* configuration mode. Network (continued) (continued) (continued) Static User’s (Primary) Specifies the IP address of 7.WINS Server Guide on the primary or secondary 000.000.000.000 WINS server.
Page 235 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu — Enter the mail address. (Up 7.LAN 3.Setup 1.Setup Internet 1.Mail Address to 60 characters) Network IFAX (continued) User’s Enter the SMTP server 2.SMTP Server Name? Guide on (up to 64 characters) address.
Page 236 Main Submenu Menu Selections Options Descriptions Page Menu Limits the size of E-mail 7.LAN 3.Setup 3.Setup Mail 2.Size Limit documents. Network IFAX (continued) Off* User’s (continued) (continued) Sends notification 3.Notification Guide on messages. Off* CD-ROM. Relays a document to 4.Setup Relay 1.Rly Broadcast another fax machine.
Page 237 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — — You can check the serial 8.Machine 1.Serial No. number of your machine. Info. 2.Page Counter — You can check the Total number of total pages the Fax/List machine has printed Copy during its life.
Page 238: Entering Text
Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the required number of times to access the characters below: For setting an E-mail address, Scan to FTP menu options, and Setup IFAX menu options (Menu, 7, 3)
Page 239 Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
Page 240: Specifications
Specifications General Memory Capacity 128 MB ADF (automatic document Up to 50 pages (Staggered) [20 lb (80 g/m feeder) Duplex, up to Letter size Recommended Environment for Best Results: Temperature: 68° F to 86° F (20 to 30° C) Humidity: 50% - 70% Paper: Xerox 4200 (20 lb/Letter)
Page 241 Specifications Noise level Sound power Operating (Copying): LWAd = 6.9 Bell Standby: LWAd = 4.4 Bell Sound pressure Operating (Copying): LpAm = 54.5 dBA Standby: LpAm = 30 dBA Temperature Operating: 50° F to 90.5° F (10 to 32.5° C) Storage: 41°...
Page 242: Print Media
Print media Paper Input Paper Tray Paper Type: Plain paper, Thin paper or Recycled paper Paper Size: Letter, A4, B5 (ISO), A5, B6 (ISO), A6, Executive, Legal and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m ) plain paper Multi-purpose tray (MP tray)
Page 243: Fax
Specifications Compatibility ITU-T Group 3 Duplex Fax (Receive) Coding System MH/MR/MMR/JBIG/JPEG Modem Speed Automatic Fallback: 33,600 bps Single-Sided Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Height: 5.8 to 14 in. (147.3 to 356 mm) Scanner Glass Width: Max.
Page 244: Copy
Copy Copy Speed Up to 17 pages/minute (Letter size) (Black) Up to 17 pages/minute (Letter size) (Color) Copy Speed for Duplex Up to 7 sides/minute (3.5 sheet/minute) (Letter size) (Black) Copying Up to 7 sides/minute (3.5 sheet/minute) (Letter size) (Color) Color/Monochrome Yes/Yes Single-Sided Document Size...
Page 245: Scan
Specifications Scan Color/Monochrome Yes/Yes Duplex Scanning TWAIN Compliant ® Yes (Windows 2000 Professional/XP/ ® XP Professional x64 Edition/Windows Vista ® Mac OS X 10.2.4 or greater WIA Compliant ® ® Yes (Windows XP/Windows Vista Color Depth 24 bit color Resolution Up to 19200 ×...
Page 246: Print
Print Emulations PCL6 ® BR-Script (PostScript ) Level 3 Printer Driver ® Host-Based Driver for Windows 2000 Professional/ ® XP/XP Professional x64 Edition/Windows Vista ® Windows Server 2003 (print only via network) ® BR-Script (PPD file) for Windows 2000 Professional/ ®...
Page 247: Pictbridge
Specifications PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information. Interface USB direct interface Direct print feature Compatibility PDF version 1.6 , JPEG, Exif + JPEG, PRN (created by MFC-9840CDW printer driver), TIFF (scanned by all Brother MFC or ®...
Page 248: Computer Requirements
Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Supported Processor Minimum Recommended Available Hard Operating System Interface Minimum Speed Disk Space Version Software Functions Drivers Applications ® ® Printing, USB, ® ® 64 MB 256 MB 150 MB 310 MB Windows Windows Intel...
Page 249: Consumable Items
Specifications Consumable items Toner Cartridge Life Standard Toner Cartridges: TN-110BK (Black): 2,500 pages TN-110C, TN-110M, TN-110Y 1,500 pages (Cyan, Magenta, Yellow): High-Yield Toner Cartridges: TN-115BK (Black): 5,000 pages TN-115C, TN-115M, TN-115Y 4,000 pages (Cyan, Magenta, Yellow): Drum Unit Life Expectancy DR-110CL: Approx.
Page 250: Ethernet Wired Network
Ethernet wired network Network board NC-6500h model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup. Support for ® ® Windows 2000 Professional, Windows ® ® Windows XP Professional x64 Edition, Windows Vista , Windows ®...
Page 251: Ethernet Wireless Network
Specifications Ethernet wireless network Network board NC-7300w model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup Support for ® ® Windows 2000 Professional, Windows ® ® Windows XP Professional x64 Edition, Windows Vista , Windows ®...
Page 252: Authentication And Encryption For Wireless Users Only
Authentication and encryption for wireless users only Authentication method The Brother machine supports the following methods: Open system Wireless devices are allowed to access the network without any authentication. Shared key A secret pre-determined key is shared by all devices that will access the wireless network. The Brother machine uses the WEP keys as the pre-determined key.
Page 253: Wi-Fi Alliance Certification
Specifications Network key There are some rules for each security method: Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. • 64 (40) bit ASCII: Uses 5 text characters. e.g.“WSLAN” (this is case sensitive). •...
Page 254: Glossary
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.
Page 255 Glossary Fine resolution Easy Receive Fine resolution is 203 × 196 dpi. It is used Enables your machine to respond to CNG tones if you interrupt a fax call by for small print and graphs. answering it. Gray scale ECM (Error Correction Mode) The shades of gray available for copying Detects errors during fax transmission and faxing photographs.
Page 256 Remaining jobs One-Touch Keys on the machine’s control panel You can check which programmed fax where you can store numbers for easy jobs are waiting in the memory and cancel dialing. You can store a second number the jobs individually. on each key if you press Shift and the Remote Access Code One-Touch key together.
Page 257 Glossary Telephone Answer Code (Fax/Tel mode only) When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension telephone by pressing this code (# 5 1). Temporary settings You can select certain options for each fax transmission and copy without changing the default settings.
Page 258: Index
Index Control panel overview ......6 ® ControlCenter2 (for Macintosh See Software User’s Guide on the Accessories and supplies ......iii CD-ROM. ADF (automatic document feeder) ...34 ® ControlCenter3 (for Windows using .............20 See Software User’s Guide on the Answering machine (TAD) CD-ROM.
Page 259 Direct Direct key ..........8 Direct print ..........91 Fax codes Direct key ......... 8 changing ......... 57 specification ........231 fax receive code ......56 Distinctive ring ..........51 remote access code ......69 setting ring pattern ........52 telephone answer code ....56 turning off ..........53 Fax forwarding Document...
Page 260 Fax/Tel mode answering at extension telephones ........56 Labels ........11 easy receive ..........47 LCD (liquid crystal display) ....6 F/T ring time (double-ring) ....46 contrast ..........27 fax receive code ......56 Help List ..........75 receiving faxes ........56 LDAP ring delay ..........46 See Network User’s Guide on the...
Page 261 Polling polled transmit ........73 polling receive ........72 N in 1 (page layout) ........80 sequential polling ......... 72 Network Power failure ......... 204 faxing Print See Software User’s Guide on the difficulties ........... 114 CD-ROM. Direct key ..........8 printing drivers ..........
Page 262 Security Secure function lock administrator password ..... 30 Redial/Pause key ......59 Public user ........30 Reducing restricted users ........31 copies ............79 Secure key ..........8 incoming faxes ........48 Setting lock ........... 28 Remote retrieval ........69 Serial number access code ..........69 how to find ....See inside front cover commands ..........71 Service centers ...........ii...
Page 263 Troubleshooting ........114 document jam ........140 error messages on LCD ......133 if you are having difficulty copy quality ........116 incoming calls ........115 network ..........118 paper handling .........118 print quality ......118 printing ........114 scanning ..........117 software ...........117 telephone line ........132 paper jam ..........141 Two-line telephone system ......55 Volume, setting...
Page 264 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Page 265 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

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