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Appendix
Troubleshooting
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not off (page 18).
• Make sure you plug the telephone line cords securely and firmly
into the console and the telephone wall jacks.
• Make sure you plug the Ethernet cable securely and firmly into
the console and a router.
• The cordless handset may be too far from the console
or deskset.
• Charge the battery in the cordless handset for at least 11 hours.
For optimum daily performance, return the cordless handset to
the charger when not in use.
• The layout of your home or office may be limiting the operating
range. Try moving the console or deskset to another location,
preferably on an upper floor.
• If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
• Test a working phone at the phone jack. If another phone has
the same problem, contact your telephone service provider
(charges may apply).
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
• Remove the battery. Replace it and place the cordless handset
into the charger. Allow up to one minute for the handset to
reestablish its connection with the console or deskset.
53
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