VTech IP8100-2 - Wireless VoIP Phone Owner's Manual

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Page 1 Model: IP8100 series telephone...
Page 2: Table Of Contents
Table Of Contents GETTING STARTED........1 Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GPL License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Installation Directions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4...
Page 3: Getting Started
Getting Started Before you begin . Pre-register with Vonage Service by logging on to www.vonage.com. 2. Check and make sure you meet the system requirement below. • You must have a personal computer with the following applications and hardware: • Microsoft® Internet ExplorerTM 5.5 or higher for Windows; or Microsoft® Internet ExplorerTM 5.x or Apple® SafariTM .0 for Mac® OS 9 or higher • CD-ROM drive • 0/00 Base-T Ethernet Port • DSL or two-way Cable broadband Internet Service • Two-way broadband modem supporting a minimum of 90kbps uplink • Ethernet port on modem; USB-only modems are not supported 3. During installation you may be required to enter a username and password if you are a DSL user who is required to enter a user name and password (PPPoE) to access the Internet, and you may be required to enter a speciﬁc IP addresses if you have a static IP address. Before you begin, be sure to contact your Internet Service Provider to obtain this information. 4. Check for package contents (see page 3 for a complete list) then follow the step-by-step installation directions (see page 4) to install and conﬁgure the IP800 series telephone. Note: you may download the latest copy of the IP8100 series telephone User Manual by accessing the Customer Support tab on www.vtech-...
Page 4: Gpl License Information
GPL License Information Portions of the software associated with this product are open source, and fall within the scope of the GNU General Public License (GPL). Accordingly, those portions of code are available to the public, consistent with the requirements of the GPL, in either source code format or object code format, depending upon the nature of the code at issue. If you would like to exercise your right to receive the available code, please send a cashier’s check, payable to VTech Communi- cations, Inc., in the amount of $0.00 (U.S.$) to: VTech Communications, Inc., 9590 SW Gemini Drive, Suite 20 Beaverton OR 97008 ATTN: Information Technology Group / IP800 GPL code request, along with a written request for the available code. If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its afﬁliates, and its and their ofﬁcers, directors, employees, and representatives(“VTech Parties”) from any liability or responsibility relating to such code, and you acknowledge that the VTech Parties make no representa- tions with respect to the origin, accuracy, usability, or usefulness of such code, and the VTech Parties have no responsibility to you whatsoever concerning the code, including without limitation any responsibility to provide explanation, support, upgrade, or any communication whatsoever. Your review or use of the available code is at your sole risk and responsibility.
Page 5: Package Contents
Package Contents The IP800 series Broadband telephone is an advanced Broadband VoIP cordless telephone set, capable of supporting up to four handsets. Your pack- age contains: . Base Unit 6. Charger Wall Mounting Bracket(s) 2. Handset(s) 7. Belt Clip(s) 3. Handset Charger(s) 8. User Documentation CD 4. Ethernet Cables 9. Quick Start Guide 5. Base Power Adapter 0. Battery(ies) Base Unit Battery Handset Blue Ethernet Cable Handset Charger Base AC Adapter Yellow Ethernet Cable Charger Wall User Docu- Belt Clip mentation CD Quick Start Guide Mounting Bracket Your broadband telephone accommodates up to 4 handsets. You can add new handset, model IP8, by visiting www.vtechphones.com or call VTech Com- munications Inc. at 800-595-95.
Page 6: Installation Directions
Installation Directions Installation Without A Router INTERNET DSL or Cable Modem Handset 1 & 2 PC/LAN Port WAN Port Base Unit NOTE: The IP800 series telephone is expandable up to a total of 4 handsets. Uses model IP8 (sold separately) Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation TEP 1 Unplug the power cord from your Cable or DSL modem (the device your ISP provided which provides high-speed Internet). Make sure that you turn your computer off and that you do NOT plug in your IP800 series broadband tele- phone until instructed to do so.
Page 7 Installation Directions STEP 3 Connect one end of the yellow Ethernet cable to the yellow port, labeled “PC/ LAN,” located on the back of the base unit and connect the other end of the yel- low cable to the Ethernet port of your computer. STEP 4 Connect one end of the blue Ethernet cable to the blue port, labeled “WAN,” located on the back of the base unit and connect the other end of the blue cable to the Ethernet port on your cable or DSL modem. STEP 5 Reconnect power cord to the modem then turn the modem on. Please wait until all lights on the modem stop blinking. Helpful Hint: This should take a few minutes, but may take as long as 0 min- utes. STEP 6 Plug the power cord into the power port located on the bottom or your IP800 series telephone and the other end into the electrical outlet. This turns the IP 800 series broadband telephone on. Helpful Hint: Do NOT interrupt this registration process by unplugging the pow- er or by using the handsets until the READY indicator light on the front of base has gone from ﬂashing yellow to a steady green.
Page 8 This displays the login screen. Enter the default password ‘VTech’ and click on login. B. On the Setup Wizard screen, click Run Wizard to start the set-up. C. Follow Wizard screens to complete the setup. STEP 9: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual. Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800-342-79 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan.
Page 9 Installation Directions Installation With A Router INTERNET Base Unit DSL or Cable Modem WAN Port Laptop Existing Handset 1 & 2 Network Router NOTE: The IP800 series telephone is expandable up to a total of 4 handsets. Uses model IP8 (sold separately) Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation. STEP 1: Using the blue Ethernet cable provided, connect one end into the blue port, labeled “WAN,” located on the back of the IP800 series broadband telephone base unit and connect the other end into an available LAN port on your router. If you have a wireless router, place the base unit at least three feet (36 inches) away...
Page 10 Installation Directions STEP 2: Plug the power cord into the power port located on the bottom of your base unit and the other end into the electrical outlet. This turns the broadband telephone Helpful Hint: Do NOT interrupt this registration process by unplugging the pow- er or by using the handsets until the READY indicator light on the front of base has gone from ﬂashing yellow to a steady green. Helpful Hint: Use only the power cord provided in this package; using any other power cord could damage the broadband phone. STEP 3: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manu- Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800-342-79 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan.
Page 11 Installation Directions Installatiozn With A Modem Router INTERNET Base Unit WAN Port Laptop DSL or Cable Modem Handset 1 & 2 NOTE: The IP800 series telephone is expandable up to a total of 4 handsets. Uses model IP8 (sold separately) Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation. STEP 1: Using the blue Ethernet cable provided, connect one end into the blue port, labeled “WAN,” located on the back of the IP800 series broadband telephone base unit and connect the other end into an available LAN port on your router. If you have a wireless modem router, place the base unit at least 3 feet away from...
Page 12 Installation Directions Helpful Hint: Do NOT interrupt this registration process by unplugging the pow- er or by using the handsets until the READY indicator light on the front of the base has gone from ﬂashing yellow to a steady green. Helpful Hint: Use only the power cord provided in this package; using an older power cord can damage the broadband phone. STEP 3: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manu- Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800-342-79 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan.
Page 13: The Setup Wizard
The Setup Wizard The Setup Wizard helps setup your system. Open a web browser such as Micro- soft® Internet ExplorerTM using the computer connected to the IP800 series telephone’s PC/LAN port, then follow the steps below. Note: The screens you will see are stored in the IP800 series telephone; they are not web site pages. During setup, ignore alerts that prompt you to reconnect to the Internet. . In the address bar, type http://92.68.5. (do NOT type www). 2. Press the Enter key to display the login screen.
Page 14 The Setup Wizard 3. Enter the default password ‘VTech’ to display the initial Wizard screen. 4. Click the Run Wizard button to display the Internet Connection Type screen.
Page 15: Internet Connection Type
Internet Connection Type Type (WAN) At this screen you must choose an Internet connection type (you will be allowed to choose only one). If you are not sure which to choose, ask your Internet Ser- vice Provider. After you make a selection, click Next to display the setup screen for the option you’ve chosen. Dynamic IP Address Choose this setting if you don’t have to enter a username and password to ac- cess the Internet. Continue on page 4. PPPoE Choose this setting if you have DSL and are required to enter a username and password to access the Internet. Continue on page 5. Static IP This setting is rarely required. Contact your ISP to conﬁrm your IP address be- fore choosing this option. Continue on page 6.
Page 16: Dynamic Ip Address Screen
Dynamic IP Address Screen The following screen appears if you select Dynamic IP Address as your Internet connection type. Click Next to continue or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes.
Page 17: Pppoe Screen
PPPoE Screen The following screen appears if you select PPPoE as your Internet connection type. Enter the username and password (provided by your Internet Service Provider) that you use when accessing the Internet. When ﬁnished, click Next to continue or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes. Note: you may need to append the ISP’s domain sufﬁx to the username, i.e., username@verizon.net.
Page 18: Set Static Ip Address Screen
Set Static IP Address Screen The following screen appears if you select Static IP Address as your Internet connection type. Delete anything that appears in these ﬁelds when the screen is displayed, then enter the WAN and DNS addresses provided by your ISP. Click Next to continue or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes.
Page 19: Setup Completed Screen
Setup Completed Screen Click Save Setting for the changes to take effect or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes.
Page 20 Setup Completed Screen Click Close Wizard to return to the initial wizard screen. Test your connections Re-launch your web browser. Your designated home page should appear. If your home page does not appear, try the following: • Reboot your computer. • Turn off or unplug your modem for a few seconds, then turn it back on. • If you still have no Internet access, please refer to the Troubleshooting section of this manual.
Page 21: Menu Structure
Menu Structure Basic • Wizard • ISP Connection • Logout Advanced • Virtual Server • Filters • • Logout Admin • Settings • DHCP • Passwords • Other • Restore Settings • Logout Status • Broadband Telephone Info • Activity • Trafﬁc •...
Page 22: Basic Settings
Basic Settings Setup Wizard Screen Click Run Wizard for a simple, step-by-step conﬁguration of your IP8100 series telephone settings. It is usually not necessary to do this after initial setup is complete. To re-run the Wizard to update settings, please see the Setup Wizard section on page 2. ISP Connection Settings Screen Use this screen to view or change the Internet connection type required by your Internet Service Providers. Please check with your Internet Service Provider for the required conﬁguration settings. ISP Connection Settings: Dynamic IP Address This setting is usually required for use with cable modems. Choose this setting if you don’t have to enter a username/password to access the Internet when you ﬁrst turn on your computer. With this option, IP addresses are assigned by your ISP automatically.
Page 23 Basic Settings • MAC Address: This defaults to the MAC (Media Access Control) address of the WAN port in the IP800 series telephone. If your ISP has registered the MAC address of your computer, you can manually enter it here, or use the DHCP Client List to copy it. • DHCP Client List: Lists MAC addresses of devices that have obtained a DHCP lease from the IP800 series telephone. If your ISP has registered the MAC address of your computer, select that MAC address from the list, click Copy, then click Apply to save the page settings. Clicking Restore takes you back to the default MAC address value.
Page 24 Basic Settings ISP Connection Settings: PPPoE PPPoE stands for Point to Point Protocol over Ethernet. This setting is often used by DSL service providers. Choose this setting if you are required to enter a username and password when accessing the Internet.
Page 25 Basic Settings • User Name: Enter the user name required by your ISP when you connect to the Internet. Note: you may need to append your ISP’s domain sufﬁx to the username, i.e., username@verizon.net. • Password: Enter the password required by your ISP when you connect to the Internet. • Re-type Password: Re-type the password entered. • Maximum Idle Time: (Default 0) This ﬁeld speciﬁes the number of minutes of inactivity before your IP800 series telephone terminates the PPPoE session. To avoid periodic disconnection from the Internet, leave this value set to zero. To allow your computer to disconnect after a period of inactivity, enter the time in minutes. (For example, enter 0 to disconnect 0 minutes after you’ve stopped using the computer.) • MTU: (Default 492) Data sent over networks is divided into packets of a certain size. MTU (Maximum Transfer Unit) speciﬁes the largest packet size allowed for transmission over a network. This value typically does not need to be changed. Do not change it unless advised to do so by your Internet Service Provider. • MAC Address: This defaults to the MAC® (Media Access Control) address of the WAN port in the IP800 series telephone. If your ISP has registered the MAC address of your computer, you can manually enter it here, or use the DHCP Client List to copy it.
Page 26 Basic Settings ISP Connection Settings: Static IP Address This connection type is rarely required. Contact your ISP to conﬁrm IP informa- tion before choosing this option.
Page 27 Basic Settings Note: When entering the numbers, remember that each number must be in the correct format (four sets of numbers separated by periods, with no spaces). • IP Address: Enter the value assigned by your ISP. • Subnet Mask: Enter the value assigned by your ISP. • ISP Gateway Address: Enter the value assigned by your ISP. • Primary DNS Address: Enter the value assigned by your ISP. • Secondary DNS Address: Enter the value assigned by your ISP. • MAC Address: This defaults to the MAC (Media Access Control) address of the WAN port in the IP800 series telephone. If your ISP has registered the MAC address of your computer, you can manually enter it here, or use the DHCP Client List to copy it. • DHCP Client List: Lists MAC addresses of devices that have obtained a DHCP lease from the IP800 series telephone. If your ISP has registered the MAC address of your computer, select that MAC address from the list, click Copy, then click Apply to save the page settings. Clicking Restore takes you back to the default MAC address value.
Page 28: Advanced Settings
Advanced Settings These settings require advanced networking knowledge. Incorrectly changing these settings may interrupt your Internet or VoIP service. These setting affect devices connected to the PC/LAN port on your IP800 series telephone. Virtual Server Virtual Server, also known as port forwarding, allows you to enable other Inter- net users access to services running on your local network (such as your web server or FTP server). The IP800 series telephone will redirect the Internet user requests to the appropriate server within your local network based on the conﬁgured IP address and port number. To create a new virtual server, ﬁll in the ﬁelds on the screen and click Apply to save the page settings. You may also use settings for commonly used services in the Virtual Server table at the bottom of the screen by clicking an Edit button.
Page 29 Advanced Settings • Virtual Server: (Default Off): Click On to enable or Off to disable. This indicates whether the virtual server is initially enabled or disabled when it is created or modiﬁed. • Name: Enter a name for the virtual server you are setting up. • Destination IP: Enter the private IP address of the computer that is hosting the service/application. Note: It is recommended that Static IP is used as the ISP Connection Setting when Virtual Server is created. • Protocol Type: Choose the type of protocol used to access your hosting service. • Port: Enter a single port or a range of ports to forward to a computer on your local network. (Leave this ﬁeld blank to deny access to all ports.) Click Apply to save the page settings. Clicking Cancel aborts any changes you have made on the page.
Page 30: Filters
Advanced Settings Filters Filters allow you to restrict or permit Internet access for computers on your local network. The ﬁlter type supported on your IP8100 series telephone is IP Filter. IP Filters An IP ﬁlter is used to deny any speciﬁc computer from accessing the Internet using the computer’s IP address. You can deny access by to speciﬁc services by port numbers or by blocking all ports for the speciﬁc computer. To add a new ﬁlter, ﬁll in the ﬁelds above and click Apply to save the page settings. You can block access to several of the most commonly used services by clicking an Edit button in the IP Filter table at the bottom of the screen. This will copy the proper settings into the IP Filter ﬁelds. You will only need to enter the IP address of the computer to be affected by the ﬁlter (you can ﬁnd this number by displaying the DHCP screen under the Admin tab).
Page 31: Dmz
Advanced Settings • IP Filters: (Default to On): Click On to enable or Off to disable. This indicates whether the IP ﬁlter is initially enabled or disabled when it is created or modi- ﬁed. • Name: Enter a name the IP Filter you are setting up. • Destination IP: Enter the private IP address that will be affected by the ﬁlter. If left blank, any computers on your LAN will be blocked the Internet access. • Port: Enter a single port or a range of ports that will be denied Internet access. (Leave this ﬁeld blank to deny access to all ports.) • Protocol Type: Choose a protocol type to block. When ﬁnished, click Apply to add the new ﬁlter which is then listed under the IP Filter Table. DMZ (Demilitarized Zone) is a feature that exposes a designated computer on your local network to the Internet. The computer designated as the DMZ host is not affected by other security measures. Use this option with caution. Computers designated as DMZ may be vulnerable to security risks. • DMZ: (Default Off) Click On to allow unrestricted Internet access to designated computers. • IP Address: Enter the IP address of a computer to be exposed to the Internet access. When you are ﬁnished, click Apply to save the page settings. Click Apply to save the page settings. Clicking Cancel aborts any changes you have made on the page.
Page 32: Admin Settings
Admin Settings These settings can help you protect against unauthorized access and manage your IP8100 series ﬁrmware. Settings...
Page 33: Dhcp Screen
Default is off. If turned on, this feature allows you to change IP800 series telephone settings from a remote location (i.e., via the Internet). • IP Address: Enter the Internet IP address of a computer that has access to the IP800 series telephone. You can use 0.0.0.0 to allow all Internet IP addresses access to your network. • Port: Enter the port number used for access to the IP800 series telephone. Example: http://x.x.x.x:8080 (Where x.x.x.x is the WAN IP address of the IP800 series telephone and 8080 is the port used for the web management interface.) Remote SSH Management If turned on, this feature allows Vonage to remotely troubleshoot the IP800 series tele- phone via a secure shell (SSH). This feature is protected with an Admin password granted to Vonage support staff only. • IP Address: Enter the Internet IP address of the remote computer, which will be allowed access to remotely conﬁgure the IP8100. Click Apply to save the page settings. Clicking Cancel aborts any changes you have made on the page. DHCP Screen This screen allows you to view or change your local network IP settings.
Page 34 Admin Settings Leave DHCP set to On and be sure that you have selected Obtain an IP ad- dress Automatically in the Internet Protocol (TCP/IP) Properties dialog box on your client computers. DHCP Server • DHCP Server: Enable/disable DHCP. • Starting IP address: The starting IP address for the DHCP server’s IP assignment. • Ending IP address: The ending IP address for the DHCP server’s IP assignment.
Page 35: Passwords
Admin Settings Passwords Changing the default user password is not required by the IP800 series tele- phone, but it can help prevent unauthorized tampering with the IP800 series telephone’s settings. Once a password is set, only those who know the pass- word will be allowed to change or view settings. Note: Write down the password and store it in a secure place. If you forget, you will not have access to any settings until you reset the IP800 series telephone to factory default setting. For more information on factory default setting, please refer to Admin / Restore Settings. User Management • Enter a new password to replace the default password VTech. Conﬁrm by re-entering the new password in the ﬁeld below. Click Apply to save the page settings. Clicking Cancel aborts any changes you have made on the page.
Page 36: Other Options
Admin Settings Other Options Ping Test • A troubleshooting tool. This option allows you to test the IP connectivity of the devices on your local network. Enter the IP address of the device to be tested then click Ping. The ping results are then displayed in the window below the Ping button.
Page 37: Restore Settings
Admin Settings Restore Settings At this screen you can restore saved settings if the IP800 series telephone becomes unstable and needs to be reset. Restore Router Settings • Restore to Factory Default Settings: Click Restore to reset the IP800 series telephone to its original factory default settings. Use of this option will delete all changes you have made to all settings. Restart The Broadband Telephone • Reboot: This option saves all current settings, then shuts down and restarts the IP8100 series telephone ﬁrmware to reinitialize it. This serves the same purpose as quickly press and release the reset switch at the bottom of the base unit.
Page 38: Status Screens
Status Screens Status screens display reports of network activity and trafﬁc statistics of your IP800 series telephone. Broadband Telephone Information This screen displays the current status of the IP800 series telephone. Broadband Telephone (LAN) Information Displays the IP8100 series telephone’s current ﬁrmware version. The IP8100 series telephone auto-provisions and upgrades to the latest versions non- intrusively and when available. Also displays the status of your Local Area Network connections (MAC Address of the Ethernet LAN connection, IP Address, Subnet Mask, and DHCP server setting). Internet Connection (WAN) Information Displays the status of your Wide Area Network connections (MAC Address of the Ethernet WAN connection, IP Address, Subnet Mask, Default Gateway, and DNS (Domain Name Server).
Page 39: Activity Logs
Status Screens • If your ISP connection type is Dynamic, buttons at the bottom of the screen are labeled as DHCP Renew and DHCP Release. The buttons allow you to release or renew the IP Address assigned by your Internet Service Provider. • If your ISP connection type is PPPoE, buttons at the bottom of the screen are labeled as Connect and Disconnect. The buttons allow you to reset connection to your Internet Service Provider. • If your ISP connection type is Static IP, no button options are at the bottom of the screen. Activity Logs This screen displays a record of the most recent network events. Each time the IP800 series telephone is reset or turned off, all entries are deleted.
Page 40: Trafﬁc Statistics
Status Screens Trafﬁc Statistics This screen displays a summary of the data sent and received by your Local Area Network and Wide Area Network. • Refresh: Click to update the screen and see the most recent trafﬁc statistics.
Page 41: Dhcp Client
Status Screens DHCP Client This screen displays a list of IP addresses distributed to your local LAN net- work by the IP800 series telephone. DHCP Server Click DHCP Server Settings takes you back to the DHCP screen under Admin. You may view or change your local network IP settings there. DHCP Client Table This is a list of devices assigned the IP address on your IP800 series tele- phone, showing the host name, IP address, MAC address and expired time for each.
Page 42: Help
Help The Help menu provides on-line help to IP800 series telephone web-based features. Click on the available underlined topic takes you to its detailed help page.
Page 43: Glossary
Glossary Authentication Authentication refers to the veriﬁcation of a transmitted message’s integrity. Broadband Usually refers to Internet connections that provide faster data transfer rates than standard dial-up. Cable Internet and DSL are examples of broadband. DHCP Server DHCP (Dynamic Host Conﬁguration Protocol) server is a server running the DHCP protocol to automatically assign IP addresses to client stations on a TCP/ IP network. Using DHCP eliminates the need to manually assign IP addresses to each device on your IP800 series telephone. DHCP Client The DHCP client is a device that obtained a DHCP lease from a DHCP server. DMZ (Demilitarized Zone) is a part of a network that is located between a secure LAN and an insecure WAN. DMZs provide a way for some clients to have unre- stricted access to the Internet. DNS stands for Domain Name System. DNS converts domain names to the IP addresses that all machines on the Internet have. It translates from name to ad- dress and from address to name. Domain Name The domain name is the readable version of an Internet site address. A typical domain name has the form www.somedomainname.com or www.somedomain- name. org, etc. Filter Filters deﬁne how speciﬁc data is transmitted or received from the LAN port to the WAN port. For example, the IP8100 series telephone can ﬁlter speciﬁc LAN IP addresses from accessing certain services on the Internet. Firewall Firewalls are used to keep networks secure by preventing unauthorized Internet users from accessing services on your local network. The ﬁrewall on the IP8100 series telephone can be conﬁgured to allow Internet users to access certain services on your LAN using Virtual Servers and the DMZ Host.
Page 44 Glossary Firmware Firmware refers to the operating code or program that tells the IP800 series telephone what to do and how to do it. Host Name The name given to a computer or client station that acts as a source for informa- tion on the network. HTTP HTTP (Hyper Text Transfer Protocol) is the communications protocol used to connect to servers on the World Wide Web. HTTP establishes a connection with a web server and transmits HTML pages to client browser (for example Windows® IE). HTTP addresses all begin with the preﬁx http:// (for example, http://www.somedomainname.com).
Page 45 Glossary MTU (Maximum Transmission/Transfer Unit) is the largest packet size that can be sent over a network. Messages larger than the MTU are divided into smaller packets. NAT (Network Address Translation — also known as IP masquerading) enables a LAN to present itself to the Internet with one address. NAT converts the ad- dress of each LAN node into one IP address for the Internet (and vice versa). NAT also provides a certain amount of security by acting as a ﬁrewall by keeping individual IP addresses hidden from the WAN. Ping Ping (Packet Internet Groper) is a utility used to ﬁnd out if a particular IP address is presently online. Port Ports are the physical and/or logical communications pathways in and out of computers and network devices (routers and switches). Most PCs have serial and parallel ports, which are external sockets for connecting devices such as printers, modems, and mice. All network adapters also use ports to connect to the LAN. Finally, applications that communicate over the Internet also have ports; these are the endpoints of the application and are given a speciﬁc port number. PPPoE PPPoE (Point-to-Point Protocol Over Ethernet) is a protocol used to commu- nicate between two computers using a serial interface, such as dialup Internet connections, over an Ethernet link.
Page 46 Glossary (Transmission Control Protocol) is the transport protocol in TCP/IP that ensures messages over the network are transmitted accurately and completely. TCP/IP TCP/IP (Transmission Control Protocol/Internet Protocol) is the main Internet communications protocol suite. TCP ensures that data is completely sent and received at the other end. The IP component of TCP/IP provides data routabil- ity, meaning that data packets contain the destination station and network ad- dresses, enabling TPC/IP messages to be sent to multiple networks within the LAN or in the WAN. (User Datagram Protocol) is a protocol within TCP/IP that is used to transport information when accurate delivery isn’t necessary (for example, realtime video and audio where packets can be dumped since there is no time for retransmit- ting the data). Virtual Servers Virtual Servers allow Internet users access to services, such as Web or FTP, running on your local network via the WAN IP address of the IP800 series tele- phone. This is also referred to as opening ports or port forwarding. The Virtual Server forwards requests for the speciﬁed service to the speciﬁed IP address on your LAN. VoIP VoIP (Voice Over Internet Protocol) is a method used to deliver voice information over the Internet. VoIP services allow telephone calls using your PC or LAN. WAN (Wide Area Network) is a communications network that covers a wide geographic area such as a country (contrasted with a LAN, which covers a small area such as a company building).
Page 47: Troubleshooting
Troubleshooting How do I access the web-based conﬁguration for the IP8100 series telephone? It is important that you have the latest patches and bug ﬁxes for your web browser when attempting to connect to the conﬁguration for your telephone adapter. We recommend using the following: Internet Explorer 5.5 or higher Netscape 6 or higher Firefox 0.8 or higher Use the following steps to gain access to the web-based conﬁguration of your IP800 series telephone: Step 1: Verify physical connectivity by checking for solid link lights on the phone adapter. The computer that was able to access the Internet when connected to the broadband modem or router should be connected to the PC port on the IP 800 series telephone. If you do not get a solid link, try using a different cable. If the computer is turned off, the link light may not be on. Step 2: Disable any Internet security software running on the computer. Soft- ware ﬁrewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, and Windows XP ﬁrewall may block access to the conﬁguration pages. If you have DSL and use a PPPoE client such as WinPoet or EnterNet300, you should disable this software as well. Check the help ﬁles included with these software applications for more information on disabling or conﬁguring them. Step 3: Check the IP address of your computer. Your computer must have an IP address in the same range as the router in order to communicate with it, 92.68.5.X (X = 2-254). Included in the troubleshooting section of this manual is more detailed information on checking your IP address. Step 4: Conﬁgure the Internet settings for your browser: Go to Start > Settings > Control Panel. Double-click the Internet Options Icon.
Page 48 Troubleshooting Step 5: Access the web-based conﬁguration of the IP8100 series telephone. Open your web browser and enter http://92.68.5. (do NOT type www), in the address bar. Use the instructions that were provided with the IP800 series telephone to complete the conﬁguration as needed. Speciﬁcally, you will need to conﬁgure the WAN settings to connect the device to the Internet. How do I conﬁgure TCP/IP settings for my computer to connect to the IP8100 series telephone? Note: The following information assumes the computer is connected to the PC Port on the IP800 series telephone. Win98/ME: Step 1: From the Desktop, right-click the Network Neighborhood icon (My Net- work Places in WinME), and then select Properties. Step 2: Highlight TCP/IP and then click the Properties button. If you have more than one adapter installed, then there will be a TCP/IP entry for each adapter.
Page 49 Troubleshooting How do I check my computer’s IP address? Note: The following information assumes the computer is connected to the PC port on the IP800 series telephone. It also assumes the computer’s TCP/IP set- tings are conﬁgured to obtain an IP address automatically. Included in the trou- bleshooting section of this manual is more detailed information on conﬁguring your TCP/IP settings. Win98/ME: Step 1: Go to Start > Run and enter winipcfg. Click OK. Step 2: From the dropdown menu, choose the Ethernet adapter. Step 3: After selecting the adapter, it will display the IP settings. Your adapter should have an IP address in the same range as the IP800 series telephone, 92.68.5.X. If it doesn’t try releasing, then renewing the IP. a. Click the Release button to release the IP address. b. Click the Renew button to obtain a new address. If you are unable to obtain a valid IP address, conﬁrm that you have a good physical connection between the computer and the IP800 series telephone.
Page 50 Troubleshooting I followed the Quick Start Guide for DSL, but I wasn’t able to successfully conﬁgure the IP8100 series telephone. What else can I do? If your DSL provider uses PPPoE, conﬁrm that you have entered the correct username and password in the IP800 series telephone PPPoE settings. You may need to append your ISP’s domain sufﬁx to your username in order to con- nect. For example: username@bellsouth.net username@verizon.net...
Page 51: Technical Specifications
Technical Speciﬁcations Base Physical Connectors • 0/00Mbps RJ45 Ethernet WAN port • 0/00Mbps RJ45 auto-MDI/MDIX Ethernet LAN port • Power adapter jack Cordless • RF Frequency Band: DSSFH 5.8GHz • Channels: 95, channel spacing: 864 KHz • Sensitivity: -95 dBm • 2.5mm headset jack VoIP • SIPv and SIPv2 • Symmetric RTP • CODEC: G.7 a-law/u-law, G.723, G.726, G.729a/b • Codec negotiation • Silence Suppression / Voice Activity Detection (VAD) • Comfort Noise Generator (CNG) • Echo Cancellation G.68 • Adaptive Echo Cancellation • DTMF generation and detection Network • Ethernet Standards: IEEE 802.3, 802.3u, 802.3x ﬂow control • TCP/IP • NAT • DHCP • DNS • PPPoE • StaticIP Management • Auto-conﬁguration • Web-based browser • Remote management Weight • Base: .5 lbs • Handset: 0.5 lbs each (2)
Page 52 Technical Speciﬁcations Dimension • Base: 2” (W) x 6.25” (D) x 5” (H) Handset: 2” (W) x .5” (D) x 6” (H) Power • Base unit voltage AC adapter voltage: 60Hz, 00 – 240 V • Base unit voltage AC adapter output: 5. VDC 700mA • Handset voltage: 3.6 VDC Operating Temperature • 0 to 50 Certiﬁcation • FCC Part 5 • Vonage Networks...
Page 53 Index PPPoE Screen 5 Activity Logs 37 ADMIN SETTINGS 29 Restore Settings 35 ADVANCED SETTINGS 26 Set Static IP Address Screen 6 BASIC SETTINGS 20 Settings 30 Before you begin Setup Completed Screen 7 Broadband Telephone Information 36 Setup Wizard Screen 20 STATUS SCREENS 52 DHCP Client 39 DHCP Screen 3 TECHNICAL SPECIFICATIONS 49 DMZ 29 THE SETUP WIZARD Dynamic IP Address Screen 4 Trafﬁc Statistics 38 TROUBLESHOOTING 36 Filters 28 Virtual Server 26 GETTING STARTED GLOSSARY 4 GPL License Information 2 HELP 40 Installation Directions 4 Internet Connection Type 3 ISP Connection Settings Screen 20 MENU STRUCTURE 9 Other Options 34 Package Contents 3 Passwords 33...

This manual is also suitable for:

Ip8100 series

VTech IP8100-2 - Wireless VoIP Phone Owner's Manual

Getting Started

The Setup Wizard

Menu Structure

Basic Settings

Advanced Settings

Admin Settings

Status Screens

Help

Glossary

Troubleshooting

Technical Specifications