VTech CS6529 User Manual
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Summary of Contents for VTech CS6529
- Page 1 User’s manual www.vtechphones.com Models: CS6529/ CS6529-14/CS6529-15/ CS6529-16/CS6529-17/ CS6529-19 CS6529-2/ CS6529-25/CS6529-26/ CS6529-3 CS6529-4B...
- Page 2 VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
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Page 3: Table Of Contents
Table of contents Getting started . . . . . . . . . . . . . . . . . 1 Check voicemail . - Page 4 Table of contents Caller ID log screen messages..40 Appendix . . . . . . . . . . . . . . . . . . . . . 54 Expand your telephone system .
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Page 5: Getting Started
Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Handset Charger and Telephone Telephone base charger adapter line cord (1 for CS6529/CS6529-14/ CS6529-15/ CS6529-16/ (1 for CS6529-2/CS6529- CS6529-17/ CS6529-19/ 25 CS6529-26) (2 for CS6529-2/CS6529- (2 for CS6529-3) 25 CS6529-26) -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. -
Page 7: Battery Installation
Getting started Battery installation Install the battery as shown below. Plug the battery connector Place the battery with the label THIS SIDE UP facing up and securely into the socket. the wires inside the battery compartment. Slide the battery compartment cover Place the handset in the telephone towards the center of the handset base or charger to charge. -
Page 8: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). • For best performance, keep the handset in the telephone base or charger when not in use. • The battery is fully charged after 11 hours of continuous charging. •... -
Page 9: Installation Options
Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. -
Page 10: Wall Mount To Tabletop Installation
Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the telephone line cord (or DSL filter) from the telephone wall jack. Unplug the power adapter from the power outlet. -
Page 11: Telephone Base Layout
Getting started Telephone base layout Message window • Shows the number of messages, and other /REPEAT information of the answering system or telephone base (page 52). • Press to repeat the playing message (page 50). X/DELETE • Press twice to play the previous message (page 50). -
Page 12: Handset Layout
Getting started Handset layout CHARGE light • On when the handset is charging in the telephone base or charger (page 3). / / VOLUME • Press to review the directory when the phone is not in use (page 31). • During a call or message playback, press to increase the listening volume (page 20 or page 50). - Page 13 Getting started Handset layout CID/ /VOLUME • Press to review the caller ID log when the phone is not in use (page 37). • During a call or message playback, press to decrease the listening volume (page 20 or page 50). •...
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Page 14: Telephone Settings
Telephone settings Using the menu You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode. -
Page 15: Telephone Base Ringer Volume
Telephone settings Telephone base ringer volume Press VOL + or VOL - on the telephone base to adjust the ringer volume when the phone is not in use. When you set the ringer volume to zero, the base ringer is off and the telephone base announces, “... -
Page 16: Quiet Mode
Telephone settings Quiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on. -
Page 17: Set Date And Time
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. -
Page 18: Lcd Language
Telephone settings LCD language You can select English, French or Spanish to be used in all screen displays. Press MENU when the handset is not in use. Settings until the handset displays Settings, Press then press SELECT. Press SELECT to choose LCD language. to choose English, Français or Español, Press LCD language... -
Page 19: Voicemail Number
Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to on each handset for easy access. When you want to retrieve voicemail messages, press and hold . Contact your telephone service provider for more information and assistance about using your voicemail service. -
Page 20: Clear Voicemail
Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, the handsets display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically. -
Page 21: Key Tone
Telephone settings Key tone You can turn the key tone on or off for each handset. Settings If you turn the key tone on, the handset beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset keys. -
Page 22: Dial Mode
Telephone settings Dial mode The dial mode is preset to touch-tone dialing. If you have pulse Settings (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. Press MENU when the phone is not in use. until the handset displays Settings, Press Dial mode... -
Page 23: Telephone Operation
Telephone operation Make a call Press on the handset. When you hear a dial tone, dial the number with the dialing keys (0-9). • The screen displays the elapsed time as you talk (in hours, minutes and seconds). While entering numbers, press and hold PAUSE to insert a •... -
Page 24: Volume
Telephone operation Volume During a call, press /VOLUME or /VOLUME to adjust the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. The handset earpiece and speakerphone volume settings are independent. Mute The mute function allows you to hear the other party but the other party cannot hear you. -
Page 25: Temporary Tone Dialing
Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press TONE . -
Page 26: Check Voicemail
Telephone operation Check voicemail Press and hold to dial your voicemail number. See Voicemail number on page 15. Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. -
Page 27: Web Address
Telephone operation Web address Web address Use this feature to view the VTech website address. Press MENU when the handset is not in use. until the handset displays Web address, Press then press SELECT. The handset displays the VTech www.vtechphones website address. -
Page 28: Find Handset
Telephone operation Find handset Use this feature to find all system handsets. To start paging: Press FIND HANDSET on the telephone base when not • in use. All idle handsets ring and display ** Paging ** . To end paging: Press FIND HANDSET on the telephone base. -
Page 29: Multiple Handset Use
Multiple handset use Join a call in progress You can use up to two handsets at the same time on an outside call. You can buy additional expansion handsets (CS6509/CS6509-14/CS6509-15/ CS6509-16) for this telephone base. You can register up to five handsets to the telephone base. -
Page 30: Intercom
Multiple handset use Intercom Use the intercom feature for conversations between two handsets. You can buy additional expansion handsets (CS6509/CS6509-14/CS6509-15/CS6509-16) for this telephone base. You can register up to five handsets to the telephone base. Press on your handset when not in use. Calling HS X •... -
Page 31: Call Transfer Using Intercom
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another Intercom to system handset. During a call, press INT. • If you have two handsets, the outside call is put on hold and your handset displays Calling HS X. -
Page 32: Directory
Directory About the directory The directory can store up to 50 entries which are shared by all Directory empty system handsets. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. •... -
Page 33: Add A Directory Entry
Directory Add a directory entry Press MENU when the phone is not in use. Directory to scroll to Directory, then press SELECT. Press Press SELECT to choose Add contact. When Enter number displays, use the dialing keys to enter a number (up to 30 digits). - Page 34 Directory Add a directory entry -OR- Use the dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SELECT. The handset Enter number displays Enter number. 800-569-9511 - • Press to move the cursor to the left or right. Press DELETE to backspace and erase a digit.
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Page 35: Review And Dial From The Directory
Directory Review and dial from the directory Entries are sorted alphabetically. Press when the phone is not in use. The screen displays Review Entries in DIR X and then the first entry in the directory. Press to browse. When the desired entry displays, press to dial. -
Page 36: Edit A Directory Entry
Directory Edit a directory entry Search for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page 31). When the desired entry appears, press SELECT. The screen Edit number displays Edit number and the stored number. 800-595-9511_ 3. -
Page 37: Speed Dial
Directory Speed dial You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. -
Page 38: Reassign A Speed Dial Entry
Directory Reassign a speed dial entry Press MENU when the phone is not in use. Directory to scroll to Directory, then press SELECT. Press to scroll to Speed dial, then press SELECT. Press Press or , or use the dialing keys to choose the speed dial location you want to reassign. -
Page 39: Caller Id
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. -
Page 40: Caller Id Log
Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. •... -
Page 41: Memory Match
Caller ID Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. -
Page 42: View Dialing Options
Caller ID View dialing options Although the caller ID log entries received have Mike Smith 10 digits (the area code plus the seven-digit number), 800-595-9511 in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus 10:15 12/25 the seven digits. -
Page 43: Save A Caller Id Log Entry To The Directory
Caller ID Save a caller ID log entry to the directory Press CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Press to scroll to Caller ID log. Then press SELECT twice. 2. -
Page 44: Delete The Caller Id Log Entries
Caller ID Delete the caller ID log entries To delete an entry: When in the caller ID log, press to browse. Press DELETE to delete the selected entry. The screen displays Deleting . . . and then you hear a confirmation tone. To delete all entries: Press MENU when the phone is not in use. -
Page 45: Answering System Settings
Answering system settings Answering system Use the answering system menu of a cordless handset to turn on or off the answering system, message alert tone or call screening, set up the announcement message, or change the number of rings, remote access code or message recording time. You may also turn on or off the answering system at the telephone base. -
Page 46: Play The Announcement
Answering system settings Play the announcement Press MENU when the phone is not in use. Announcement to scroll to Answering sys, then press SELECT. Press Press SELECT to choose Announcement. The screen displays Play [2] Del [3] Rec [7] and the handset announces, “To play, press 2. -
Page 47: Answer On/Off
Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. To turn on or off with the telephone base: Press ANS ON/OFF to turn the built-in answering system •... -
Page 48: Call Screening
Answering system settings Call screening Use this feature to choose whether incoming messages can be Ans sys setup heard while they are being recorded. To turn this feature on or off: Press MENU when the phone is not in use. Call screening to scroll to Answering sys, then press SELECT. -
Page 49: Remote Access Code
Answering system settings Remote access code A two-digit security code is required to access the answering Ans sys setup system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. Press MENU when the phone is not in use. to scroll to Answering sys, then press SELECT. -
Page 50: Recording Time
Answering system settings Recording time You can set the recording time limit for each incoming message. Ans sys setup Press MENU when the phone is not in use. to scroll to Answering sys, then press SELECT Press to scroll to Ans sys setup, then press SELECT Press Recording time to scroll to Recording time, then press SELECT... -
Page 51: Answering System Operation
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. -
Page 52: Message Capacity
Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length (see page 46 to change). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. -
Page 53: Call Screening
Answering system operation Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 44), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. -
Page 54: Message Playback
Answering system operation Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, you hear the total number of messages followed by the day and time of the message. -
Page 55: Delete All Messages
Answering system operation Delete all messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The system announces, “To delete all old messages, press DELETE again.”... -
Page 56: Message Window Displays
Answering system operation Message window displays Window display Description No messages. Total number of old messages and memos recorded. 1-99 The message number currently playing. Total number of new messages recorded, or the current (flashing) 0-99 message number during new message playback. The clock needs to be set. -
Page 57: Remote Access
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 45 to change it. Dial your telephone number from any touch-tone telephone. When the answering system answers, enter the two-digit remote access code. -
Page 58: Appendix
Appendix Expand your telephone system You can add new handsets (CS6509/CS6509-14/CS6509-15/CS6509-16, purchased separately) to your telephone base. Your telephone base supports a maximum of five handsets. For more details, refer to the user’s manual that comes with your CS6509/CS6509-14/ CS6509-15/CS6509-16 new handset. -
Page 59: Screen Messages
Appendix Screen messages There are no caller ID log entries. Call log empty You are calling another handset (for intercom calls). Calling HS X (for models with two or more handsets only) A directory entry is deleted. Contact deleted There are no directory entries. Directory empty The directory is full. - Page 60 Appendix Screen messages Another handset is already in the directory, caller ID log, or Not available accessing the answering system. The telephone number you have entered is already stored in Number repeated the directory. The telephone base has lost power, or the handset is out Out of range or of range.
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Page 61: Handset And Telephone Base
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. -
Page 62: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all . •... - Page 63 Appendix Troubleshooting My cordless handset isn’t performing normally . • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range. •...
- Page 64 Appendix Troubleshooting The telephone does not ring when there is an incoming call . • Make sure the ringer volume of the handset and telephone base are not set to off (page 10 and page 11). • Make sure the telephone line cord and power adapter are plugged in properly (page 2). •...
- Page 65 Appendix Troubleshooting There is interference during a telephone conversation . My calls fade out when I am using the cordless handset . • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
- Page 66 Appendix Troubleshooting I experience poor sound quality when using the speakerphone . • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls when using the telephone . •...
- Page 67 Appendix Troubleshooting Out of range or no pwr at base shows on the handset screen . • The handset may be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
- Page 68 Appendix Troubleshooting The outgoing announcement is not clear . • When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset. • Make sure there is no background noise when recording. The answering system does not record messages .
- Page 69 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work . • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.
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Page 70: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. - Page 71 Appendix Important safety instructions Battery • CAUTION: Use Only Supplied Battery. • Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. • Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin.
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Page 72: Operating Range
Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. -
Page 73: The Rbrc ® Seal
VTech product service centers. Please call 1 (800) 8 BATTERY ® for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® ®... -
Page 74: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. - Page 75 Appendix FCC, ACTA and IC regulations telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC.
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Page 76: California Energy Commission Battery Charging Testing
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. -
Page 77: For C-Ul Compliance Only
Ne surchargez pas les prises de courant et les rallonges. Débranchez cet appareil de la prise de courant et communiquez avec le département de service à la clientèle de VTech dans les cas suivants: • Lorsque le cordon d’alimentation est endommagé ou écorché. - Page 78 Appendix For C-UL compliance only N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé à la fermeture d’un circuit électrique.
- Page 79 Appendix For C-UL compliance only À propos des téléphones sans fil • Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio ;...
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Page 80: Limited Warranty
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited... - Page 81 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 82: Technical Specifications
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range may vary range according to environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA... -
Page 83: Index
Index About cordless telephones 70 Handset indicators 57 Add a directory entry 29-30 Handset layout 8-9 Add a speed dial entry 33 Handset lights 57 Alphabetical search 31 Handset locator 24 Answer a call 19 Handset ringer 10 Answering system 41-53 Handset icons 57 Answering system and voicemail 47 Icons 57... - Page 84 Index Paging handsets 24 Using the menu 10 Parts checklist 1 Play a memo 51 Precautions for users of implanted Voicemail 16, 22, 47 cardiac pacemakers 67 Volume 10, 11, 19, 20, 50 Pulse dialing 18 Wall mount installation 5 Quiet mode 12 Warranty 75-76 Website 23...
- Page 85 And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All right reserved. 09/14. CS6529-X_WEBCIB_V4.0...
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Questions and answers
PURCHED VTECH CS6529-4B WHEN CALLING PHONE NUMBER A MESSAGE SAYS THAT THERE IS NO SUCH PHONE NUMBER BUT A CELLPHONE VIBRATES 2 TIMES BUT CANNOT TALK TO ANYONE
The VTech CS6529-4B may say there is no such phone number when calling due to issues with the telephone line, wiring, or service provider. Possible causes include:
- A problem with the telephone service or wiring. Testing another working telephone at the wall jack can help determine this.
- A defective telephone line cord. Replacing it may resolve the issue.
- Interference from other electronic devices like HAM radios or DECT phones. Moving the phone away from such devices may help.
- Too many extension phones on the same line, preventing proper operation. Unplugging some may resolve the issue.
The cellphone vibrating but not connecting may indicate:
- The call is not going through due to an issue with the telephone line or service provider.
- The number dialed may be incorrect or unavailable.
- Network or signal issues on the cellphone's end.
Checking the telephone line, service provider, and phone setup may help resolve these problems.
This answer is automatically generated