VTech  LS6425 User Manual

VTech LS6425 User Manual

Dect 6.0 telephone
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User's manual
w w w.v t e c h p h o n e s . c o m
Models:
LS6425/LS6425-2/
LS6425-3/ LS6425-4/
LS6426-3/LS6426-4

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Summary of Contents for VTech VTECH LS6425

  • Page 1 User’s manual w w w.v t e c h p h o n e s . c o m Models: LS6425/LS6425-2/ LS6425-3/ LS6425-4/ LS6426-3/LS6426-4...
  • Page 2 The ENERGY STAR encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines. Telephones identified with this logo have reduced noise and interference Compatible with Hearing Aid T-Coil when used with most T-coil equipped hearing aids and cochlear implants.
  • Page 3: Table Of Contents

    Table of contents Getting started ... 1 Parts checklist ... 1 Telephone installation... 2 Battery installation ... 3 Battery charging ... 4 Installation options ... 5 Tabletop to wall mount installation ... 5 Wall mount to tabletop installation ... 6 Telephone base layout ...
  • Page 4 Edit a directory entry... 35 Delete a directory entry ... 35 Assign a directory entry to a speed dial location ... 36 Dial a speed dial entry ... 36 Reassign a speed dial number ... 37 Delete a speed dial entry ... 37 Caller ID ...
  • Page 5: Getting Started

    Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Handset charger and charger adapter (1 for LS6425-2, 2 for LS6425-3 and LS6426-3, and 3 for LS6425-4 and LS6426-4) Battery compartment cover...
  • Page 6: Telephone Installation

    Getting started Telephone installation Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
  • Page 7: Battery Installation

    Getting started Battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
  • Page 8: Battery Charging

    Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 9: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
  • Page 10: Wall Mount To Tabletop Installation

    Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Push the black wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
  • Page 11: Telephone Base Layout

    Getting started Telephone base layout IN USE light Flashes when there is an incoming call, another telephone sharing the same line is in use or when the handsets are being deregistered. On when the telephone is in use, or the answering system is answering a call.
  • Page 12: Handset Layout

    Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger (page 3). / /VOLUME (directory/volume) Press to enter the directory when the telephone is not in use (page 34). While in a menu, press to scroll up. During a call or message playback, press to increase the listening volume (page 19 or page 51).
  • Page 13 Getting started Handset layout CID/ /VOLUME (caller ID/volume) Press to review the caller ID log when the telephone is not in use (page 40). While in a menu, press to scroll down. During a call or message playback, press to decrease the listening volume (page 19 or page 51).
  • Page 14 Getting started Handset layout PUSH TO TALK (PTT) Press to begin a broadcast to one or multiple handsets (pages 28 and 29). Press and hold to broadcast to a group of handsets when the handset is not in use (page 29).
  • Page 15: Telephone Settings

    Telephone settings Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change and edit the settings for LCD language, announce caller ID, voicemail indicators, handset name, key tone, CID time synchronization, home area code and dial mode.
  • Page 16: Ringer Volume (Telephone Base)

    Telephone settings Ringer volume (telephone base) Press /VOL or /VOL on the right side of the telephone base to adjust the • ringer volume when the telephone is not in use. When you set the base ringer volume to off, the message window displays 0 and the system announces, “Base ringer is off.”...
  • Page 17: Set Date And Time

    Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 18: Voice Announce Caller Id

    Telephone settings Voice announce caller ID The voice announce caller ID feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base announces the caller’s name based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number will be announced.
  • Page 19: Clear Voicemail Indicators

    Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.
  • Page 20: Rename Handset

    Telephone settings Rename handset You can change the name for each registered handset. The name can be up to 11 characters. Press MENU/ SELECT Press to highlight >Settings, then press /SELECT. MENU to highlight >Rename handset, then press Press /SELECT. MENU Use the dialing keys to enter a name.
  • Page 21: Cid Time Synchronization

    Telephone settings CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On. Press MENU/ SELECT to highlight >Settings, then press Press /SELECT. MENU to highlight >CID time sync, then press Press /SELECT.
  • Page 22: Dial Mode

    MENU the previous menu. You hear a confirmation tone. While on a call in pulse dialing mode, press dialing mode. Website Use this feature to view the VTech website address. Press MENU/ SELECT to highlight >Website, then press Press /SELECT. The screen displays the website address.
  • Page 23: Telephone Operation

    Telephone operation Make a call Press /FLASH When you hear a dial tone, dial the number. Predial a call Dial the number on the handset. Press /FLASH Answer a call /SPEAKER or any dialing key Press /FLASH (0-9, # or ) on the handset to answer a call.
  • Page 24: Mute

    Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. During a call, press MUTE/ • Muted for a few seconds and MUTE displays until the mute function is turned off. Press MUTE/ •...
  • Page 25: Find Handset

    Telephone operation Find handset The find handset feature helps you find misplaced handsets. To start the paging tone: Press /FIND HANDSET on the telephone base. All • idle handsets ring, the handset screens display ** Paging **. To end the paging tone: •...
  • Page 26: Review And Dial A Redial Entry

    Telephone operation Review and dial a redial entry Press REDIAL/ PAUSE or REDIAL/ Press , When the desired entry displays, press /SPEAKER to dial. -OR- Press FLASH Press REDIAL/ PAUSE. Press or REDIAL/ When the desired entry displays, press Delete a redial entry Press REDIAL/ PAUSE or REDIAL/...
  • Page 27: Chain Dialing

    Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
  • Page 28: Multiple Handset Use

    Multiple handset use Join a call in progress The telephone base supports four system handsets at a time on an outside call. You can buy additional expansion handsets (LS6405) for this telephone base. You can register up to 12 handsets to the telephone base. To share an outside call: •...
  • Page 29: Answer An Incoming Call During An Intercom Call

    Multiple handset use Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there will be an alert tone. • To answer the call, press automatically. • To end the intercom call without answering the incoming call, press OFF/ on the handset.
  • Page 30: Blind Transfer

    Multiple handset use Blind transfer Use this feature to transfer an outside call to other system handsets without notifying them. This feature is available only if you have two or more handsets. When the handset is on a call, press MENU/ Press MENU/ SELECT If you have two handsets, your handset displays Transferring call...
  • Page 31: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or multiple handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two handsets when you press PUSH TO TALK.
  • Page 32: Ptt To A Single Handset

    Multiple handset use PTT to a single handset You have two ways to begin a PTT call: If you have two handsets, press and hold PUSH TO TALK when the • handset is not in use. • If you have more than two handsets, press PUSH TO TALK when the handset is not in use.
  • Page 33: Ptt To Multiple Handsets

    Multiple handset use PTT to multiple handsets When you have two to five registered handsets, PTT supports one-to-all calls (one-to-four maximum). However, when you have six or more registered handsets, PTT supports a maximum of one-to-three calls. The first four registered handsets will be able to use this feature.
  • Page 34: Answer A Ptt Call

    Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. When your handset receives a PTT call, the handset beeps and the screen displays Press and hold [PTT] to talk. When the other party is speaking, your speakerphone light is on, and your handset displays PTT From HS X To HS handset and Y represents the destination handset;...
  • Page 35: End A Ptt Call

    Multiple handset use End a PTT call • For a one-to-one PTT call, both the originating and destination handsets can end the PTT call. • For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all handsets hang up.
  • Page 36: Directory

    Directory About the directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 alphanumeric characters for each name. • Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset are reflected on all handsets.
  • Page 37: Add A Directory Entry

    Directory Add a directory entry Use the following steps to store an entry in the directory. Enter the number when the handset is not in use and press MENU/ . The screen displays EDIT NUMBER. SELECT -OR- Press MENU/ SELECT to highlight >Directory, then press Press /SELECT.
  • Page 38: Search The Directory

    Directory Search the directory Entries are sorted alphabetically. Press when the handset is not in use. -OR- Press MENU/ SELECT to highlight >Directory, then press Press /SELECT. MENU /SELECT again to select >Review. Press MENU Press to browse. Alphabetical search Press when the handset is not in use.
  • Page 39: Edit A Directory Entry

    Directory Edit a directory entry Search for the desired entry in the directory (see Search the directory or Alphabetical search on page 34). SELECT. The screen displays EDIT NUMBER. Press MENU/ Use the dialing keys to edit the number. /DELETE to backspace and delete a digit. •...
  • Page 40: Assign A Directory Entry To A Speed Dial Location

    Directory Assign a directory entry to a speed dial location You can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all handsets. Press and hold an empty speed dial key (0-9). -OR- Press MENU/ SELECT...
  • Page 41: Reassign A Speed Dial Number

    Directory Reassign a speed dial number Press MENU/ SELECT to scroll to >Directory and then press Press /SELECT. MENU Press to scroll to >Speed dial, then press /SELECT. MENU Press to select a desired speed dial location, then press /SELECT. MENU /SELECT to choose >Change SD.
  • Page 42: Caller Id

    Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring.
  • Page 43: Caller Id Log

    Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. •...
  • Page 44: Missed Call Indicator

    Caller ID Missed call indicator When there are calls that have not been reviewed in the caller ID log, the handset displays XX Missed calls. When you have reviewed all the missed calls, the missed call indicator no longer displays. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
  • Page 45: Dial A Caller Id Log Entry

    Caller ID Dial a caller ID log entry Search for the desired caller ID entry (see Review the caller ID log on page 40). When the desired entry displays, press Save a caller ID log entry to the directory Search for the desired caller ID entry (see Review the caller ID log on page 40). /SELECT to highlight an entry.
  • Page 46: Delete The Caller Id Log Entries

    Caller ID Delete the caller ID log entries To delete one entry: Search for the desired caller ID entry (see Review the caller ID log on page 40). /DELETE to delete the selected entry. Press MUTE To delete all entries: Press MENU/ SELECT Press...
  • Page 47: Answering System Settings

    Answering system settings Answering system Use the answering system menu of a system handset to turn on or off the answering system, set up the announcement message, activate the call screening, or change the number of rings, remote access code, message alert tone and message recording time.
  • Page 48: Play Your Announcement

    Answering system settings Play your announcement Press MENU/ SELECT to highlight >Answering sys, then press Press /SELECT. MENU /SELECT to select >Announcement. Press MENU /SELECT to select >Play annc. The handset Press MENU plays the announcement and the screen shows PLAYING ANNC...
  • Page 49: Answer On/Off

    Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the base turns on and ANS ON displays on the handset. To turn on or off with the telephone base: /ANS ON/OFF to turn the built-in answering system on or off.
  • Page 50: Number Of Rings

    Answering system settings Number of rings You can choose from two, three, four, five, six rings or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.
  • Page 51: Message Alert Tone

    Answering system settings Message alert tone The telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. Press MENU/ SELECT to highlight >Answering sys, then press Press /SELECT. MENU to highlight >Ans sys setup, then press Press...
  • Page 52: Answering System Operation

    Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate.
  • Page 53: Message Capacity

    Answering system operation Message capacity The answering system can record and store up to 99 messages. The recording time of each message depends on the message length you set (see Message recording time on page 47). The total storage capacity for the announcement, messages and memos is approximately 14 minutes.
  • Page 54: Message Playback

    Answering system operation Message playback On the telephone base, if you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). On the handset, if you have both new and old messages, you can play either new or old messages.
  • Page 55 Answering system operation To play messages with a handset: Press MENU/ SELECT /SELECT to select >Play messages. If you Press MENU have either new or old messages, the messages play automatically. If you have both new and old messages: • To play new messages, press >Play new msgs.
  • Page 56: Delete All Old Messages

    Answering system operation Delete all old messages To delete all old messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are deleted and the telephone announces, “All old messages deleted.”...
  • Page 57: Record, Play And Delete Memos

    Answering system operation Record, play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them in the same way as incoming messages (see Message playback on pages 50-51).
  • Page 58: Remote Access

    Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 46 to change it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit security code.
  • Page 59: Appendix

    Appendix Handset display screen messages Answering sys is ON Caller ID log empty Calling HANDSET X (for models with three or more handsets) Calling other handset (for models with two handsets) Directory empty Directory full Ended HANDSET X is calling (for models with three or more handsets) Other handset is...
  • Page 60 Appendix No battery No line No signal, call ended Not available at this time Number already saved Out of range OR No pwr at base ** Paging ** Phone Place in charger Rec mem full Rec mem low Ringer muted Ringer off Saved Speaker...
  • Page 61: Handset And Telephone Base Indicators

    Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call.
  • Page 62: Battery

    Appendix Battery It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**) *Operating times vary depending on your actual use and the age of the battery.
  • Page 63: Expand Your Telephone System

    Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3.
  • Page 64: Deregister Handsets

    Appendix Deregister handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin.
  • Page 65: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. •...
  • Page 66 Appendix Troubleshooting Low battery shows on screen. • Place the handset in the telephone base or charger for recharging. • Remove and then install the battery again and use it until fully depleted. Then recharge the handset in the telephone base or charger for up to 10 hours. •...
  • Page 67 Appendix Troubleshooting My handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the handset closer to the telephone base.
  • Page 68 Appendix Troubleshooting I hear other calls when using the cordless handset. • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service.
  • Page 69 Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other 10 digits, see View dialing options on page 40 for instructions on changing the number.
  • Page 70 Appendix Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 46). To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine.
  • Page 71 Appendix Troubleshooting The answering system does not respond to remote commands. • Make sure your remote access code is correct (page 46). • Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.
  • Page 72: Important Safety Instructions

    Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
  • Page 73: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
  • Page 74: About Cordless Telephones

    VTech product service centers. Please call ® 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.
  • Page 75: Fcc, Acta And Ic Regulations

    Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 76: Industry Canada

    Appendix FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service.
  • Page 77: Limited Warranty

    What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
  • Page 78 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
  • Page 79: Technical Specifications

    Appendix Technical specifications Frequency Control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range may vary range according to environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA...
  • Page 80: Index

    Index About cordless telephones 70 Add a directory entry 33 Add a handset 59 Alphabetical search 34 Announced transfer 25 Announcement 43 Answer a call 19 Answer an incoming call during an intercom call 25 Answer an incoming call during a PTT call 31 Answer a PTT call 30 Answering system 43...
  • Page 81 Index Message capacity 49 Message playback 50 Message recording time 47 Message window displays 53 Missed call indicator 40 Multiple handset use 24 Mute 20 New message indication 49 Number of rings 46 Operating range 69 Parts checklist 1 Play the announcement 44 Precautions for users of implanted cardiac pacemakers 69 Predial a call 19...
  • Page 82 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD. Printed in China.

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