NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone . Please take the time to review this manual thoroughly to ensure proper installation of this VTech innovative and feature rich product . You can also visit our website at www .vtechphones .
11 . User’s manual To purchase replacement batteries, visit us on the web at www . vtechphones .com or call VTech Communications, Inc . at 1-800- 595-9511 . In Canada, contact V Te c h Tele c o mmuni c ati o ns Canada Ltd .
4 . Be sure to charge the battery for 16 hours before using your phone . www vtechphones com • Use only the provided VTech battery, or equivalent . • Place the handset in its base or charger when not in use to ensure optimum performance .
16 hours . • Caution: Use only the VTech power supply provided with your phone . Connect to phone line Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base .
Installation Check battery indicator If you receive a check battery warning, it indicates one of the following: 1 . There is no battery in your handset . You need to install the supplied battery into your handset (see Install handset battery on page 5 . ) 2 .
Installation If you subscribe to DSL service If you hear interference during conversations and/or your caller ID features are not functioning properly, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise filter.
Wall mounting (optional) The wall mount brackets are designed for use on standard wall mount plates only . 1 . Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit . Then plug the adaptor into an electrical outlet.
Basic operation Handset icons Icon MUTE Handset LEDs Base LEDs IN USE CHARGE ON/OFF Description • On when the microphone is muted . • On when there are new call log entries . • On when the handset ringer is muted . •...
Handset operation Making calls (or SPEAKER to use the handset speakerphone feature), • Press then dial the phone number . -OR- Dial the phone number first, then press • Press OFF to end your call or place the handset in its base or charger .
Handset operation • Press OFF to exit the redial review list . • When the desired number is reached, press dial . • When the desired entry displays, press MUTE/REMOVE to delete it. You’ll hear a confirmation beep. Mute • During a call, press the MUTE/REMOVE key to disable the microphone.
Handset operation Intercom (continued) • Press INT, OFF, or place HS1 or HS2 back in the base or charger to end the call . If HS2 is out of range, the screen on HS1 will show NO SIGNAL CALL ENDED . If HS2 is off, in use or out of range, HS1 will show UNABLE TO CALL TRY AGAIN .
Handset operation Call transfer • The originating handset (HS1) can transfer an external call to another handset (HS2) by pressing INT . The external call is put on hold and the screen will display CALLING OTHER HANDSET . • For the FIND HANDSET •...
Directory Your phone can store up to 50 numbers with names in the directory . Each directory location can hold up to 32 digits for the number and 16 characters for the name . When one handset is accessing the directory, no other system handsets can access it .
Directory Characters by number Pressing any particular key causes different characters to be displayed in the following order: • If you wish to store a number from redial memory into the directory, press REDIAL/PAUSE then to scroll to the desired redial number from memory .
Directory Review/dial from the directory • Press MENU, with DIRECTORY is displayed, press SEL . With REVIEW in the first line, press SEL . -OR- With the handset in idle, press mode. The first directory entry will be displayed. • Scroll through the directory entries using first character of the name to be searched (using the digit keys).
. • Press MUTE/REMOVE to delete the entry. A confirmation tone will sound . • The handset will then advance to the next entry, if any . www vtechphones com EDIT NAME VTech Com_...
CID records, for example: • After you review all new CID records, the NEW call indicator will be turned off and the screen will show: VTECH 5 MISSED CALLS VTECH www vtechphones com •...
CALL LOG option . to scroll through the call log entries . www vtechphones com CALL LOG EMPTY >CALL LOG RINGER VOLUME 595-9511 1-595-9511 800-595-9511 (1 + 1-800-595-9511 EDIT NAME VTech Com_...
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Caller ID • If the CID record does not contain a number, you will be prompted to EDIT NUMBER, and the screen will show: • A confirmation beep will sound and the screen will display: • If both name and number are missing, for example, as in a private listing, the request will be rejected with the message: •...
Caller ID Dial from caller ID • Follow the steps in Review caller ID (page 22) to scroll to the entry to be dialed . • To change how the number will be dialed, press # repeatedly . The screen will scroll through the dialing options: Press or the SPEAKER key to dial the number .
. • When the desired option is shown, press SEL . Handset name (preset to VTECH) • You can give each handset its own unique name (such as kitchen or office). The name is shown in the first line when the handset is idle.
Handset settings • From idle (off) mode, press SEL then NAME . • Press SEL . The display will show the current setting, for • The clear voicemail function only example: cancels the • Press DELETE to backspace then enter the desired name . voicemail indicator NOTE: The characters are entered in the same way as for the on the screen of the...
Answering system operation Your cordless telephone system provides you with leading edge digital technology with an answering system that can record up to 99 messages, or approximately 15 minutes of recording time . Each message can be no longer than four minutes . Turn your answering system off and on Press the ANS ON/OFF button on the base to turn the answering system on or off .
Answering system operation Before using the answering system, you should follow the steps to set the day and time, so messages are dated correctly . • You can choose 1 . Press TIME/SET, the system announces the current setting . to set the time manually 2 .
Answering system operation Menu features System Announces Description Announcements Outgoing message to tell callers to leave a message . Remote access code Set code to access remotely from a touch tone phone . Message alert Beeps every 10 seconds when there are new messages . Announcement only, Outgoing message only .
Answering system operation 2 . Press REC/MEMO speak toward the MIC on the base to record an announcement for up to 90 seconds . 3 . The elapsed time (in seconds) is shown in the message window when recording . 4 .
Answering system operation Message playback Press PLAY/STOP to listen to new messages . The system will announce the number of new messages recorded and then start playing them . If there are no new messages, all old messages will be played . After the system plays the last message, you’ll hear “end of messages” . Announcements 1 .
Answering system operation Delete all messages To delete all messages, press and hold DELETE idle (not during a call or message playback) to delete all old messages . • Memos less than one second will New messages will not be deleted . not be recorded .
Answering system operation Call screening If you wish to listen to caller’s leaving their message before choosing to answer a call, follow these steps: 1 . Set the playback VOL on the base unit to a level greater than 1 by pressing 2 .
Answering system operation Remote access 1 . From any touch tone telephone, dial your telephone number . 2 . When the outgoing announcement is playing, enter the two-digit remote access code before taking the following actions . 3 . Hang up to end the call and save all messages . If you pause for more than 10 seconds during remote access, you will hear a help menu listing all features and commands .
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Answering system operation Purpose Press Stop Skip a message Review Announcement Record Announcement Record Memo Review remote access code Change remote access code Turn system off Turn system on Action to follow Press to stop messages from being played . Press to skip to the next message .
Answering system operation Message alert The message alert function produces an audio tone to remind you that there are new messages on the answering system . • In some areas, 1 . Press SETUP three times and you will hear “Message alert. To change tone dial phone the setting, press CHANGE ”...
Answering system operation Customize the announcement only message 1 . Press SETUP four times, the system announces “Announcement only. Record no messages. To change the setting, press CHANGE ” . 2 . Press CHANGE until you hear the desired option . 3 .
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Answering system operation 1 . Press SETUP six times, the system announces “Number of rings. To change the setting, press CHANGE ” . 2 . Press CHANGE to confirm (the current setting will display in the message window on the base.) 3 .
Answering system operation Message window display Display Explanation No incoming messages . Total number of messages and memos, or message number currently 1 - 99 playing. Number flashes if there are new messages. Playback or ringer volume level selected when + or - is pressed . 1 - 8 Current remote access code while setting 10 - 99...
Headset operation You can use this telephone handsfree when you install • To purchase a any VTech 2 .5 mm headset, purchased separately . headset, visit us on Plug the headset into the jack located on the left side of the web at www .
Batteries Battery care and performance After the battery is fully charged, you can expect the following performance: Operation While in use (talking) While not in use (standby*) * Handset is off the base unit or charger but not in use . •...
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511 . In Canada, call VTech Telecommunications Canada Ltd . at 1-800-267-7377 .
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Troubleshooting Problem Suggestion I cannot dial out . • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone . This is normal . Wait an extra second before dialing . •...
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Troubleshooting Problem Suggestion The battery does not • Charge the battery in the handset for 16 hours . For optimum daily performance, return the hold a charge . handset to its base when not in use . • You may need to purchase a new battery, please refer to the Batteries section of this user’s manual .
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Troubleshooting Problem Suggestion I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone . If you using my phone . still hear other calls, the problem is probably in your wiring or local service . Call your local telephone company .
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Troubleshooting Problem Suggestion My handset does not • Other electronic products can cause interference with your cordless phone . Try installing ring when I receive your phone as far away from these types of electronic devices as possible: wireless routers, a call .
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Troubleshooting Problem Suggestion The charge light is off . • Clean the handset and base charging contact each month using a pencil eraser or cloth . • Make sure the power and line cords are plugged in correctly and firmly. •...
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Troubleshooting Problem Suggestion Common cure for If the unit does not seem to be responding normally, then try putting the handset in its base . If it electronic equipment . does not seem to respond, do the following (in the order listed): 1 .
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product . If we repair this product, we may use new or refurbished replacement parts . If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design . VTech will return repaired or replacement products to you in working condition .
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• If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity . You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty .
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1 . Read and understand all instructions . 2 . Follow all warnings and instructions marked on the product . 3 .
This product has been tested and found to comply with the FCC criteria . The handset may be safely held against the ear of the user . The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more . If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip .
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RBRC centers . Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area . VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources .
Technical specifications Enhanced 5 .8GHz technology–your phone operates on a dual band transmission that combines the best of 5 .8GHz and 2 .4GHZ technologies, providing enhanced performance over standard cordless telephones . Frequency Control Crystal controlled PLL synthesizer Transmit Frequency Base: 5725-5850 MHz Handset: 2400-2483 .5 MHz Receive Frequency...
Index Additional information 42-54 Adjust handset volume 13 Announcement only mode 36 Announcements 31 Answering calls 13 Answering system operation 27–38 Base LEDs 12 Base ringer 37 Base unit layout 11 Basic operation 12–41 Batteries 5, 41 Belt clip 8 Caller ID 21–24 Call forwarding 15 Call screening 33...
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Index Menu features 29 Message alert 36 Message playback 31 Message window display 39 Mute 14 Noise filter 8 Operating range 40 Options during playback 31 Outgoing announcement 29 Parts checklist 4 Playback a memo 32 Record a memo 32 Record and play memos 32 Record outgoing announcement 29 Redial 13...
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VTECH TELECOMMUNICATIONS LTD . A member of THE VTECH GROUP OF COMPANIES . Distributed in the U .S .A . by VTech Communications, Inc . Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd ., Richmond, B .C .
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