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Summary of Contents for VTech DS6121
- Page 1 User’s manual w w w . v t e c h p h o n e s . c o m Model: DS6121...
- Page 2 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
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Page 3: Table Of Contents
Table of contents Getting started ....1 Parts checklist ....1 Telephone base installation . - Page 4 Table of contents Delete from redial....28 Answering system ....29 Answering system and voicemail .
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Page 5: Getting Started
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. 1. Quick start guide 2. Handset 5. Battery 6. Telephone base power adapter 4. Battery compartment Telephone base cover w i t h m o u n t i n g... -
Page 6: Telephone Base Installation
Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is • Use only the not controlled by a wall switch. If you subscribe to Digital Subscriber Line (DSL) power adapter high-speed Internet service through your telephone line, you must have a DSL supplied with this product. -
Page 7: Battery Installation And Charging
Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the handset for at least 16 hours. When the battery power is low, the handset will beep, display LOW BATTERY and flash on the handset screen. -
Page 8: Mounting Bracket Installation
Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. Wall mounting bracket installation: Slide the bracket down and away from the telephone base. - Page 9 Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow the following steps: Remove the bracket from wall mount orientation by sliding it up towards the top of the base.
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Page 10: Handset Layout
Getting started Handset layout CHARGE light • On when the handset is charging in the telephone base. REMOVE • While reviewing the call log, press to delete an individual entry, or press and hold to delete the entire call log. •... -
Page 11: Telephone Base Layout
Getting started Telephone base layout X/DELETE • Press to delete message currently playing (page 36). • Press and hold to delete all old messages when the telephone is not in use (page 37). /REPEAT • Press to repeat a message or press twice to play back previous messages (page 36). -
Page 12: Telephone Settings
Telephone settings Ringer volume (handset) You can change the ringer volume to a comfortable level. The • The ringer will ringer can also be turned off so the telephone does not ring be off if the when there are incoming calls. volume is set to the lowest level, To adjust the ringer volume:... -
Page 13: Ringer Tone
Telephone settings Ringer tone This menu allows you to choose from different ringer tones. To choose a ringer tone: Press MENU/SELECT to display the menu when the handset is not in use. to select > RINGER TONE, then press Press MENU/SELECT. -
Page 14: Key Tone
Telephone settings Key tone The handset will beep when you press any handset key. You may turn the key tone on or off. To change the setting: Press MENU/SELECT to display the menu when the handset is not in use. Press MENU/SELECT. -
Page 15: Clear Voice Mail
Telephone settings Clear voice mail If you subscribe to voicemail service offered by your telephone service provider, NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light on the telephone base will flash when you have new voicemail messages. Please contact your local telephone company for more information and assistance about using your voicemail service. -
Page 16: Telephone Operation
Telephone operation Make a call Press • The screen displays the Dial the number. elapsed time as -OR- you talk (in hours, minutes and Dial the number. seconds). Press • When predialing (preview numbers before dialing), Answer a call press REMOVE or OFF/CLEAR •... -
Page 17: Mute
Telephone operation Mute The mute function allows you to hear the other party while the other party cannot hear you. During a call, press MUTE on the handset. MUTED will be temporarily displayed on the screen, along with the smaller icon. -
Page 18: Chain Dialing
Telephone operation Chain dialing This feature allows you to initiate a dialing sequence from numbers stored in the • Chain dialing directory, call log or redial list while you are on a call. can be useful To access a number in the directory: if you wish to access numbers Press MENU/SELECT twice to enter the directory menu. -
Page 19: Directory
Telephone operation Directory The directory can store up to 50 entries. Each entry may have up to 30 digits for the phone number and 15 characters for the name. • The directory can be accessed when the handset is not in once or MENU/SELECT three times. -
Page 20: Store A Directory Entry
Telephone operation Store a directory entry Press MENU/SELECT twice when the handset is not in use. Press The screen displays ENTER NUMBER. Use the dialing keys to enter the number. • Press REMOVE to backspace and erase a digit. Press and hold REMOVE to erase the entire entry. •... -
Page 21: Character Chart
Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number key space Press REMOVE to backspace and erase when entering characters. -
Page 22: Search The Directory
MENU/SELECT three times to enter once or MENU/SELECT three times to enter the directory. to scroll to the desired entry, or use the alphabetical search to /FLASH or /SPEAKER to dial the entry. www.vtechphones.com >REVIEW STORE VTECH 800-595-9511... -
Page 23: Edit A Directory Entry
Telephone operation Edit a directory entry Press once or MENU/SELECT three times to enter the directory. Press to scroll to the desired entry, or use the alphabetical search to find it. Press MENU/SELECT to confirm your selection. The screen displays EDIT NUMBER. Use the dialing keys to edit the number. -
Page 24: Delete From The Directory
Telephone operation Delete from the directory Press Press find it. Press REMOVE to remove the desired entry. You will hear a confirmation tone. once or MENU/SELECT three times to enter the directory. to scroll to the desired entry, or use the alphabetical search to www.vtechphones.com... -
Page 25: About Caller Id
Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re on a call. These features require services provided by your local telephone company. Contact your telephone company if: •... -
Page 26: Call Log
Telephone operation Call log If you subscribe to caller ID service, information about each • Due to regional caller will be displayed after the first or second ring. service differences, • The call log can store up to 50 entries. Each entry may have the caller ID up to 24 digits for the phone number and 15 characters for information... -
Page 27: Missed Calls Indicator
• There will be an error tone when the list reaches the beginning or end of the call log. HANDSET X XX MISSED CALLS is reviewed, the 595-9511 3:45 595-9511 3:45 >CALL LOG RINGER VOLUME www.vtechphones.com VTECH 1/02 VTECH 1/02... -
Page 28: Make A Call Log Entry Ready To Dial
Telephone operation Make a call log entry ready to dial Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. -
Page 29: Save A Call Log Entry To The Directory
Telephone operation Save a call log entry to the directory When in the call log, press entry. Press MENU/SELECT. • You can edit the phone number, if necessary. Make sure the number is in the correct dialing format for your area. Press MENU/SELECT when done. -
Page 30: Delete From The Call Log
Telephone operation Delete from the call log To delete one entry: When in the call log, press entry. Press REMOVE to delete the selected entry. You will hear a confirmation tone. To delete all entries: When in the call log, press and hold REMOVE to delete the entire call log. -
Page 31: Call Log Display Screen Messages
Telephone operation Call log display screen messages Displays: When: The caller is blocking the name information. PRIVATE NAME The caller is blocking the telephone number information. PRIVATE NUMBER The caller is blocking the name and number information. PRIVATE CALLER This caller’s name is unavailable. UNKNOWN NAME This caller’s number is unavailable. -
Page 32: Redial List
Telephone operation Redial list The telephone stores the five most recently dialed numbers on the redial list. • When there are already five entries on the redial list, the earliest entry will be deleted to make room for the latest entry. •... -
Page 33: Answering System
Answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independent features, and each alerts you to new messages differently. For more information on the voicemail indicators, see page 9. -
Page 34: Activate The Answering System
Answering system Activate the answering system The answering system must be turned on to answer • If you have caller and record messages. Press ANS ON/OFF to turn ID service, the the answering system on or off. If the answering clock will be set automatically system is turned on, it will announce “Calls will... -
Page 35: Answering System Setup
Answering system Press /SKIP or /REPEAT until the system announces the correct minute, then press CLOCK. The system announces the current day. Press /SKIP or /REPEAT until the system announces the correct day, then press CLOCK. After a confirmation tone, the system announces the new clock setting and exits programming mode. -
Page 36: Set Telephone Base Ringer Volume
Answering system Set number of rings (continued) If you subscribe to caller ID/call waiting and voicemail service through your telephone service provider, you can use your telephone answering system and voicemail together. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. -
Page 37: Set Remote Access Code
Answering system Set remote access code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99. To set the remote access code: Press SETUP when the telephone is not in use until the system announces the remote access code setting. -
Page 38: Outgoing Announcement
Answering system Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. -
Page 39: Record Your Own Announcement
Answering system Record your own announcement Press ANNC when the telephone is not in use and the system will announce “Announcement. Press PLAY or press RECORD.” Press RECORD and the system announces, “Record after the tone. Press STOP when you are done.” After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away. -
Page 40: New Message Indication
Answering system New message indication The message display counter will flash when there are new answering system • If the memory is messages. full, the system will answer after 10 If the new message alert tone is turned on, the telephone base will beep every rings and announce, ten seconds when there are unreviewed messages. -
Page 41: Delete All Messages
Answering system Delete all messages Press X/DELETE when in idle mode. The system will announce “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages will be erased. Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. -
Page 42: Call Screening
Answering system Call screening You can listen at the telephone base to a caller leaving a message. However, if you want to silence the telephone base when messages are being recorded, set the telephone base volume to its lowest level (1). Remember to raise the volume in order to hear your messages during playback. -
Page 43: Message Window Displays
Answering system Message window displays Window displays: Descriptions: No messages. 1-98 Total number of old message(s) recorded. 0-98 (flashing) Total number of new and old message(s) recorded; or the telephone base may have lost and regained power. 99 & F (alternating) Memory is full with total number of messages recorded. -
Page 44: Remote Access
Answering system Remote access A two-digit security code is required to access the system remotely from any • If no key is pressed touch tone telephone. The preset code is 19; see page 33 to change it. after entering remote access, new Dial your telephone number from any touch tone telephone. -
Page 45: Appendix
Handset display screen messages The telephone number you have entered is already stored in the directory. ALREADY SAVED There are no call log entries. CALL LOG EMPTY The cordless handset is searching for the telephone base. CONNECTING... The handset with low battery has been placed in the telephone base to CHARGING recharge. - Page 46 The battery is not installed or not installed properly in the handset. WARNING -OR - CHECK BATTERY! The battery needs to be replaced. -OR - An incorrect battery has been installed. Use only the supplied VTech battery or equivalent. There are unreviewed calls in your call log. XX MISSED CALLS www.vtechphones.com...
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Page 47: Handset And Telephone Base Indicators
Handset and telephone base indicators Handset lights • On when the handset speakerphone is in use. CHARGE • On when the handset is in the telephone base and is charging. Telephone base lights IN USE • Flashes when there is an incoming call or another telephone on the same line is in use. - Page 48 Handset and telephone base indicators Handset icons MUTE • Microphone is muted. • Ringer off. • New call log entries. NEW VOICE MAIL • New voicemail received from the local telephone company. • In speakerphone mode. SPEAKER Battery indicator • Cycles (low, medium, and full) when handset battery is charging.
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Page 49: Battery
Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**) *Operating times are approximate. -
Page 50: Important Safety Instructions
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 51: Troubleshooting
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not • Make sure the battery is installed and charged correctly (page 3). For optimum daily work at all. - Page 52 Troubleshooting Problem Suggestion Make sure the handset is placed in the telephone base correctly. The CHARGE light on the The battery does not • charge in the handset handset should be on. or the handset battery • Remove and reinstall the battery, then charge for up to 16 hours. is not charging.
- Page 53 Troubleshooting Problem Suggestion The telephone does not • Make sure the handset ringer volume is not set to zero (page 8) and the telephone base ringer ring when there is an is not set to off (page 32). incoming call. •...
- Page 54 Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
- Page 55 Troubleshooting Problem Suggestion There is interference • The handset may be out of range. Move it closer to the telephone base. during a telephone • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone conversation.
- Page 56 Troubleshooting Problem Suggestion I hear other calls when • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If using the telephone. you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.
- Page 57 Troubleshooting Problem Suggestion The system does not • Make sure you subscribe to caller ID with call waiting features provided by the local telephone receive caller ID or company. the system does not • The caller may not be calling from an area which supports caller ID. display caller ID during •...
- Page 58 Troubleshooting Problem Suggestion The answering system • Make sure the answering system is on. does not record • If the answering machine memory is full, it will not record new messages until some old messages. messages are deleted. The messages on the •...
- Page 59 Troubleshooting Problem Suggestion CO N N EC T I N G . . . is • The handset may be out of range. Move it closer to the telephone base. shown in the handset • Make sure the power cord is securely plugged into the telephone base. Use a working electrical display window.
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Page 60: Operating Range
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. -
Page 61: About Cordless Telephones
VTech product service centers. Please call 1-800-8-BATTERY TM for information on RBRC ® Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. -
Page 62: Warranty
What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. - Page 63 If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
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Page 64: Fcc, Acta And Ic Regulations
20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. This Class B digital apparatus complies with Canadian ICES-003. - Page 65 FCC, ACTA and IC regulations RJ14 jack for two lines. See Installation Instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called.
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Page 66: Technical Specifications
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.61in X 1.77in X 1.06in (168.0mm X 45.0mm X 27.0mm) Telephone base: 6.04in X 4.04in X 4.06in (153.5mm X 102.5mm X 103.0mm) -
Page 67: Index
Index Activate the answering system 30 Answer a call 12 Answering system setup 31 Battery 3, 45 Call intercept 38 Call log 22 Call log display screen messages 27 Call screening 38 Call waiting 13 Caller ID Chain dialing Character chart 17 Charging Clear voice mail 11 Clock... - Page 68 Index New message indication 36 Operating range 56 Options during playback 36 Outgoing announcement 34 Paging Parts checklist 1 Play your announcement RBRC seal 57 ® Record and play memos 37 Record your own announcement 35 Redial list 28 Remote access 40 Remote access code Review the call log Ringer Mute 13...
- Page 69 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China.