Ucd Wrapup End; Universal Day/Night Answer - Vodavi 3552-00 User Manual

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UCD Wrapup End

An agent that wants to override the Wrapup Timer and
immediately go back into an available UCD status can use a
preprogrammed WRAPUP END flexible button.
To override the Wrapup Timer:
1. Preprogram a WRAPUP END flexible button using feature
code 584.
2. Press the preprogrammed WRAPUP END flexible button.

Universal Day/Night Answer

Incoming CO lines can be programmed for Universal Day Answer
(UDA) or Universal Night Answer (UNA). UDA/UNA assigned CO
lines can also signal over the external page port(s). If External Day
programming is enabled and the system is in the day mode, the
assigned external page port(s) present a ringing signal. UDA/UNA is
established on a per CO line basis in admin programming.
When the system is in Day or Night mode and an outside line
rings at another station, and you wish to answer it:
Dial [#5] or use the Soft Key's UDA/UNA option. The
connected outside line can be transferred or disconnected.
Each telephone using UDA/UNA must have a
loop button appearance if the ringing outside
line does not display at their phone.
Universal Day/Night Answer