Table of Contents
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Understanding display messages
Message
Call for service
. . . . . . .
com time out
. . . . . . .
mechanical error
. . . . . . .
service station err
Clear document jam
Clear paper jam
Close top cover
The messages in the following alphabetical list are displayed when problems occur.
The meaning of the message is further defined in the Meaning column. The steps you
should follow to correct the problem are in the Remedy column.
See Avoiding Problems for hints and tips on how to best use your HP FAX.
Meaning
Your HP FAX requires service.
The document you are sending,
or copying, is jammed.
The paper loaded in your HP
FAX is jammed.
The top cover is not completely
closed.
Remedy
Contact the HP Customer Support Center.
The Customer Support Center is open
Weekdays 7am to 6 pm. Wednesdays to 4 pm
MST. The phone number is:
(208) 323-2551
Open the front cover and remove the
document. Be sure that the cover is fully
closed, then try again.
See Also
Clearing document and paper jams, 62
Remove the paper tray and take out the
jammed paper. Check the paper supply to be
sure that the correct size is selected, then try
again. Faxes received while paper is jammed
are received to memory and printed when the
paper jam is cleared.
See Also
Clearing document and paper jams, 62
Close the top cover.
65
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