Error Messages On The Computer - HP PhotoSmart 945 User Manual

Error Messages on the Computer

Message
Connection
between the
imaging device
and computer
failed
The software
cannot retrieve
the Share Menu
information from
your camera
Computer cannot
find the
connected
camera
Chapter 7: Troubleshooting and Support
Possible cause
The camera
might be
connected to a
computer
through a USB
hub.
The computer
needs to write
files to the
memory card
during HP Instant
Share setup, but
the memory card
is either missing,
full, or locked.
The camera is
turned off.
The camera is
not working
correctly.
The cable is not
connected
correctly.
Solution
Try connecting the camera
directly to the computer,
or disconnect other
devices attached to the
USB hub.
Either install a memory
card, make room on the
memory card, or unlock it
by switching the locking
tab on the card to the
unlocked position.
Turn on the camera.
Try connecting the
camera directly to an
HP Photosmart printer or
an HP printer with a front
panel USB port, and
print an image. This will
verify that the image,
memory card, USB
connection, and the USB
cable are functioning
correctly.
Make sure that the cable is
firmly connected to the
computer and camera.
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