Serial Numbers - Cisco Catalyst 4500e Series Installation Manual

Chapter 5 Troubleshooting
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See the
information about contacting the TAC.

Serial Numbers

When you contact TAC, have the serial number of your switch available. Refer to
the serial number on your switch. You may also get the serial number from the output of a show version
or show idprom all command.
Figure 5-3
OL-13972-01
Maintenance agreement or warranty information
Brief description of the problem
Console captures related to your problem
Brief explanation of the steps you have already taken to isolate and resolve the problem
"Obtaining Documentation and Submitting a Service Request" section on page xv
Catalyst 4500 E-series Serial Number Location
SN: NNNNNNNN
Contacting the Cisco Technical Assistance Center
Catalyst 4500 E-Series Switches Installation Guide
for more
Figure 5-3 to locate
5-19