Status Icons - Avaya 2420 User Manual

Status Icons

The icons displayed on the call appearance/feature buttons of your 2420
telephone are explained in the following table. These icons replace the
functionality of the green LEDs and equivalent flash rates.
Status Icons
Icon
In addition, the following icons are displayed in certain feature-specific
applications.
Status Icons for Feature-Specific Applications
Icon
Definition
Ringing An incoming call is waiting to be answered.
See "Tones and Their Meaning" on page 47
for information about the corresponding
audio alert.
Active The call you are currently handling.
On hold A call currently on hold.
On soft hold A call put on hold during a transfer or
conference.
Feature Feature on left side of the display currently
active is active.
Feature Feature on right side of the display
active currently is active.
Feature Your request is being processed but is not
pending immediately available.
Definition
Feature Used by the Call Center Q Time feature.
status
Feature Used by the Call Center Aux Work feature.
status
Feature Used by the Call Center Service Observing
status feature.
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