The Home Screen; Appearance/Feature Buttons - Avaya 2420 User Manual

2420 digital telephone

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The Home Screen

The Home screen, which consists of three pages, displays the available call

appearance/feature buttons, caller ID information, the current date and time,

softkeys, and information provided by the Avaya call processing system.

In general, you use the Home screen to perform standard call handling. When

the 2420 telephone is operating in normal display mode, eight call appearance/

feature buttons are displayed on each page of the Home screen (as shown in

Figure 2).

Note: In Call Center Mode, 12 call appearance/feature button labels are

displayed on each of the first two pages of the Home Screen. Four call

appearance/feature buttons (with shortened labels) rather than softkey

labels are displayed at the bottom of pages 1 and 2. The softkey labels

are displayed on Page 3 of the Home Screen in Call Center Mode. For

information about Call Center Mode, see "Display Mode (Call Center

Mode)" on page 37.

The date and time information is provided by your call processing system. This

information is displayed below the call appearance/feature button area when

the telephone is idle.

Note: After initially plugging in a 2420 telephone or after a power outage, it

may take several minutes before the time and date appear on the

screen. If the date and time displayed are incorrect, contact your

system manager.

If you program your 2420 telephone to log new calls, the counter displaying

this number of new calls appears below the date and time. Every time you

access the Call Log Summary screen (see "The Call Log Screens" on

page 21) to view the information in the call log, the counter is reset to 0.

FIGURE 2 Sample Home Screen - Page 1

a 206

b 206

c 206

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