Interpreting Post Diagnostic Front Panel Leds And Audible Codes - HP TouchSmart 9300 Elite Maintenance & Service Manual

Interpreting POST Diagnostic Front Panel LEDs and
Audible Codes
This section covers the front panel LED codes as well as the audible codes that may occur before or
during POST that do not necessarily have an error code or text message associated with them.
WARNING!
the system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be
sure to disconnect the power cord from the wall outlet and allow the internal system components to
cool before touching.
NOTE: If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on the front panel of
the computer and refer to the following table to determine the front panel LED codes.
Recommended actions in the following table are listed in the order in which they should be
performed.
Not all diagnostic lights and audible codes are available on all models.
Table A-2 Diagnostic Front Panel LEDs and Audible Codes
Activity
Green Power LED On.
Green Power LED flashes
every two seconds.
Red Power LED flashes two
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
Red Power LED flashes three
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
When the computer is plugged into an AC power source, voltage is always applied to
Beeps
None
None
2
3

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 109

Possible Cause
Computer on.
Computer in Suspend to
RAM mode (some models
only) or normal Suspend
mode.
Thermal protection
activated:
Air flow is restricted, a fan
may not be functioning, or
the heatsink is not
properly attached.
Processor not installed
(not an indicator of bad
processor).
Recommended Action
None
None required. Press any key or move the
mouse to wake the computer.
1. Clean the air vents on the front, back, or
any other vented side of the computer.
2. Ensure that there is a 10.2 cm (4 in)
clearance on all vented sides of the
computer to permit the required airflow.
3. Ensure that computers are not so near
each other that they are subject to each
other's re-circulated or preheated air.
4. If the computer is within an enclosure,
ensure that there is proper intake and
exhaust ventilation for the enclosure.
5. If a message appears on the screen
indicating that a fan is not working, replace
the fan.
6. Ensure that the heat sink is properly
attached.
1. Check to see that the processor is present.
2. Reseat the processor.