Solving Usb Flash Drive Problems - HP TouchSmart 9300 Elite Maintenance & Service Manual

Recording or copying CDs is difficult or impossible.
Cause
Wrong or poor quality media type.

Solving USB Flash Drive Problems

If you encounter USB flash drive problems, common causes and solutions are listed in the following
table.
Table B-16 Solving USB Flash Drive Problems
USB flash drive is not seen as a drive letter in Windows.
Cause
The drive letter after the last physical drive is not available.
USB flash drive not found (identified).
Cause
The device is attached to a USB port that has been hidden in
Computer Setup.
The device was not properly seated before power-up.
System will not boot from USB flash drive.
Cause
Boot order is not correct.
Removable Media Boot is disabled in the Computer Setup
utility.
The computer boots to DOS after making a bootable flash drive.
Cause
Flash drive is bootable.
Solution
1. Try using a slower speed when recording.
2. Verify that you are using the correct media for the drive.
3. Try a different brand of media. Quality varies widely
between manufacturers.
Solution
Change the default drive letter for the flash drive in Windows.
Solution
Run the Computer Setup utility and ensure that "Device
available" is selected for "Front USB Ports" and "Rear USB
Ports" under Security > Device Security.
Ensure the device is fully inserted into the USB port before
applying power to the system
Solution
Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Run the Computer Setup utility and enable booting to
removable media in Storage > Storage Options. Ensure
USB is enabled in Storage > Boot Order.
Solution
Install the flash drive only after the operating system boots.
Solving USB Flash Drive Problems 143