Flood Protection Error; Pump Fault - Fisher & Paykel SmartDrive Service Manual

12. (00001100) Phase 1 to 6 - Flood Protection Error
The Motor Control Module has found the water level to be above the
flood level and tried to pump the excess water out. (Under extremely
high flow rate conditions the SmartDrive may overfill during the "top-
up" routine in agitate.) After pumping for 30 seconds, it has been
unable to lower the water level below the flood level. Either the water
valves have stuck on and are letting water in at a flow rate that is
higher than the pump can handle, or the pump is blocked and can't
remove the excess water.
Primary Source:
Action:
Secondary Source: Pump system.
Action:
Tertiary Source:
Action:
13. (00001101) Phase 1 - Pump Fault
The Display Module has detected that the pump is on when it should
be off.
Primary Source:
Action:
Water Valves.
If the water valves are on continuously, check
that the water valves turn off mechanically
(remove power from SmartDrive).
Check pump for blockage and drain hose for
correct height and kinking.
Motor Control Module. (Display Module Phase
1.)
If water valves are being driven on electrically,
replace Motor Control Module. (Display Module
Phase 1.)
Pump.
1. The pump is fitted with a thermal cut out
device. Check if this device has been
activated. If it has, wait until the pump cools
down before restarting. Check for any pump
blockage and condition of pump before
attempting to restart, i.e. pump seizure.
2. Check for open circuit pump windings. Check
the resistance of the pump.
3. Check the pump harness or the connectors
for an open circuit.
4. Replace the Display Module.
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