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Appendix
Troubleshooting
My telephone
base isn't
performing
normally.
I get noise, static,
or weak signals
even when
I'm near the
telephone base.
•
If the other telephones in your building are having the
same problem, contact your telephone service provider.
•
Make sure you plug the power cord securely into the
telephone base. Plug the power adapter into a different
working electrical outlet without a wall switch.
•
Reset the telephone base. Unplug the electrical power.
Wait for 15 seconds then plug it back in. Allow up to
one minute for the telephone base to reset.
•
Other electronic products can cause interference to your
telephone base. Try installing your telephone base as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.
•
If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone line
cord and the telephone wall jack. The filter prevents
noise and caller ID problems as a result of DSL
interference. Please contact your DSL service provider
for more information about DSL filters.
•
You may be able to improve the performance of your
telephone base by installing your new telephone base
as far as possible from any other existing corded or
cordless telephone system that may already be installed.
•
Other electronic products can cause interference to your
telephone base. Try installing your telephone base as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
•
Do not install this telephone base near a microwave
oven or on the same electrical outlet. You might
experience decreased performance while the
microwave oven is operating.
•
If you plug your telephone in with a modem or a
surge protector, plug the telephone base (or modem/
surge protector) into a different location. If this does
not solve the problem, relocate your telephone base
or modem farther apart from one another, or use a
different surge protector.
91
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