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Related Manuals for AT&T SB67118 DECT 6.0
Summary of Contents for AT&T SB67118 DECT 6.0
- Page 1 User’s manual AT&T SB67118 DECT 6.0 4-line corded/cordless small business system...
- Page 2 Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 83-84 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T www.telephones.att.com product.
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Page 3: Parts Checklist
Check to make sure the telephone package includes the following items: User’s manual User’s manual Quick start guide Quick start guide AT&T SB67108 AT&T SB67118 DECT 6.0 SB67118 DECT 6.0 AT&T SB67108 4-line corded/cordless 4-line corded/cordless DECT 6.0 expansion handset DECT 6.0 expansion handset... -
Page 4: Table Of Contents
User’s manual SB67118 DECT 6.0 4-line corded/cordless small business system Table of contents Getting started Language ...........19 Line selection ..........20 Quick reference guide ......1 Set line mode ..........20 Installation ............4 Area codes ..........21 Planning your system ........ 5 Hold reminder .........22... - Page 5 Directory Screen icons, indicator tones and lights ..........36 About the directory ........54 Capacity .............54 Telephone base operation Exit the directory ........54 Telephone base basic operation ..38 Create directory entries ......55 Line indicators .........38 Create a new directory entry ..55 Making a call..........38 Store a pause in a On-hook dialing (predialing) ....39 directory number ........56...
- Page 6 Select the answer mode ....68 Answering system capacity ....68 Auto attendant operation .....69 Turn the auto attendant on ....69 Using the auto attendant ....69 Using multiple auto attendants ..70 Auto attendant flow chart ....71 Answering system operation ....72 Set general delivery mailbox to answer ..........72 Incoming messages ......72 New message indication ....72...
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Page 7: Getting Started
Getting started Quick reference guide LINE 1-LINE 4 keys NEW CALL indicator Press to make or answer On when there are a call on the desired unreviewed calls (page 62). line (pages 38-40). MENU/ENTER Press to enter the menu. While in the menu, press to select an item or save an entry or setting. -
Page 8: Directory Card
Getting started Quick reference guide CALL LOG Press to view caller ID Press to view directory information (page 62). information (page 57). PAUSE/REDIAL REMOVE Press repeatedly to view the last While playing a message, press 10 numbers dialed (page 40). to delete (page 73). -
Page 9: Main Menu
Getting started Quick reference guide MUTE HEADSET (do not disturb) When a corded headset is connected to During a call, press to mute the microphone the telephone base, press to get a line, Press twice to turn the (page 43). During an answer a call or hang up (pages 39-40). -
Page 10: Installation
Getting started Installation Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location. -
Page 11: Planning Your System
Getting started Planning your system The SB67118 package includes one telephone base and one cordless handset (pre-registered at the factory). The included cordless handset has been assigned extension number 1. The system supports a maximum of four external lines, which are provided by your telephone service provider. You can expand the system by adding up to nine more cordless handsets (AT&T model SB67108), or a combination of cordless handsets and one cordless headset (AT&T model TL7600). -
Page 12: Telephone Base Installation
Getting started Telephone base installation To connect the corded handset and power adapter to the telephone base Plug the large end of the Raise the two antennas for power adapter into a power optimum wireless range and outlet not controlled by a performance. -
Page 13: To Connect The Telephone Line Cords To The Telephone Base
Getting started Telephone base installation To connect the telephone line cords to the telephone base If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. - Page 14 Getting started Telephone base installation Line 4 Line 2 Line 3 Line 1 Electrical outlet not controlled by a wall switch Two-line adapter Power adapter If you have DSL high-speed Internet service, a DSL filter (not included) is required on each DSL line.
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Page 15: Optional Backup Battery Installation
Getting started Optional backup battery installation In the event of a power failure, if there are four AA batteries (purchased separately) are installed in the telephone, your telephone base can still operate. All lines will work. If power fails during a call on the telephone base, the call continues until you hang up. -
Page 16: Add And Register Handsets
Getting started Add and register handsets Your telephone can support up to 10 cordless handsets or nine cordless handsets and one cordless headset. You can add new handsets and headset (AT&T model SB67108 and TL7600, sold separately) to the SB67118 at any time, but each new handset or headset must be registered with the telephone base before use. -
Page 17: Add And Register A Cordless Headset
Getting started Add and register a cordless headset You can use this phone hands-free when you register a DECT 6.0 cordless headset (AT&T model TL7600, sold separately) to the telephone base. The cordless headset must have a charged battery. Make sure the headset battery is properly installed. - Page 18 Getting started Add and register a cordless headset If you have a dial tone but some extension number other than 0 is on the telephone base display, then the headset is registered as a handset and will not function properly. If this is the case, you must deregister and start over, being careful to select Cordless headset in step four on the previous page.
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Page 19: Deregister Handsets And Headset
Getting started Deregister handsets and headset If you already have 10 registered handsets and need to replace a cordless handset, add a cordless headset (AT&T model TL7600, sold separately); or, if you wish to change the assigned extension numbers of your handsets, you must first deregister all the handsets, and then re-register each handset you wish to use. -
Page 20: Add A Corded Headset
Getting started Add a corded headset You can use this telephone hands-free when you install any industry-standard 2.5mm corded telephone headset (purchased separately). For best results, use an AT&T 2.5 mm corded headset. To purchase a headset, visit our website www.telephones.att.com 1 (888) 915-2007 , or call... -
Page 21: Optional Audio Cable
Getting started Optional audio cable You can record music or an audio clip for callers to hear while their calls are put on hold from an audio device, such as a computer, CD player or radio. See the Music on hold (MOH) feature on page 23. You can purchase a mono type audio cable with a 2.5mm plug on one end and a 3.5mm plug on the other at an electronics store in your area. -
Page 22: Telephone Base Setup
Getting started Telephone base setup Menu settings Use this feature to use the menus to change the telephone base settings. Press MENU when in idle mode (when the telephone telephone /ENTER is not in use) to enter the main menu. Press to scroll to the feature to be changed. -
Page 23: Volume Control
Getting started Telephone base setup Volume control Use this feature to independently set the listening volume to one of five levels for each of the three listening options (corded handset, speakerphone and corded headset). While , or VOL+ or VOL- to adjust the using each, press listening volume. -
Page 24: Ring Group
Getting started Telephone base setup Ring group Use this feature to specify which extensions receive incoming calls. By default, all extensions and the telephone base receive incoming calls. You can block some extensions from receiving calls, however, they can still be used to place outgoing calls. -
Page 25: Lcd Contrast
Getting started Telephone base setup LCD contrast Use this feature to adjust the screen contrast to one of six levels to optimize readability in different lighting conditions. Call log When the telephone is idle, press MENU /ENTER Ringer setting Mailbox setup Press to scroll to Base setup. -
Page 26: Line Selection
Getting started Telephone base setup Press ENTER again to save the setting and return MENU/ Language to the previous menu. There is a confirmation tone. :English To exit without making changes, press EXIT. ENTER=Save Line selection Use this feature to select the default telephone line to be used when you make outgoing calls. -
Page 27: Area Codes
Getting started Telephone base setup Press ENTER to save the setting and return to the previous menu. MENU/ There is a confirmation tone. To exit without making changes, press EXIT. Area codes Use this feature to program this system to recognize one home area code and up to four local area codes. -
Page 28: Hold Reminder
Getting started Telephone base setup Hold reminder Use this feature to have silence or play a beep tone every 30 seconds when there is a call on hold. Line selection When the telephone is idle, press MENU /ENTER Set line mode Area codes Press to scroll to Base setup. -
Page 29: Music On Hold (Moh)
Getting started Telephone base setup NOTES: The time is in a 12-hour clock format. If you set an invalid time, you will hear an error tone while ENTER to save the setting. The error tone means the setting cannot be saved. You pressing MENU/ need to correct the time entry to continue the setup process. - Page 30 Getting started Telephone base setup Recording music or message using an audio device: Play M.O.H. 02:42 When the telephone is idle, press MENU /ENTER <=Back to scroll to Base setup. Press ENTER. Press MENU/ Elapsed time to scroll to Music on hold. Press ENTER.
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Page 31: Auto Attendant Setup (For Answering System)
Getting started Auto attendant setup (for answering system) You can set up the auto attendant to answer outside calls, provide callers with a company directory, automatically forward calls to a specified extension, and enable callers to record voice messages when there is no answer. -
Page 32: Record Extension List
Getting started Auto attendant setup (for answering system) ENTER to stop recording. The timer stops and 6. Press MENU/ Record anncemnt 1 the recorded announcement automatically plays back. 00:11 7. Press 2 to save the setting and return to the previous ENTER=Stop menu, or press 1 to re-record that announcement. -
Page 33: Number Of Rings (Auto Attendant)
Getting started Auto attendant setup (for answering system) Number of rings (auto attendant) Use this feature to set the number of times the telephone rings before the auto attendant answers. The number of rings can be between 2 and 7. Ans->Gen MB only When the telephone is idle, press ANSWER ON for the Ans->Auto att... -
Page 34: Mailbox Setup (For Answering System)
Getting started Mailbox setup (for answering system) You can set each telephone line mailbox separately. By default, line 1 is set to have the auto attendant to answer. Lines 2, 3, and 4 are set to no answer; the answering system is disabled and any calls to those lines will ring on all extensions. -
Page 35: Select Announcement
Getting started Mailbox setup (for answering system) Select announcement Use this feature to select an announcement for your Mailbox setup independent mailbox from the list of announcements. Auto attendant > Announcement When the telephone is idle, press ANSWER ON for the Record ext list desired line. -
Page 36: Mailbox Setup (For General Mailbox)
Getting started Mailbox setup (for general mailbox) Set access code (remote code) Use this feature to enter a four-digit number (0000-9999) to allow remote access to your general mailbox from any touch-tone telephone. Unless you change it, the remote access code is 0000. Directory When the telephone is idle, press MENU /ENTER... -
Page 37: Notify Alert
Getting started Mailbox setup (for general mailbox) Notify alert Use this feature to receive notification calls to your cell telephone or paging device after each new telephone call message has been recorded to the general mailbox. You can remotely access the message from a touch-tone telephone (page 77). -
Page 38: Remaining Space
Getting started Mailbox setup (for general mailbox) Call alert confirmation: You can confirm whether the system can successfully call the alert number that you entered. Alert call # Press to scroll to Calling alert #. Press ENTER. Alert on/off MENU/ Calling alert # >... -
Page 39: Mailbox Setup (For Handset)
Getting started Mailbox setup (for handset) You can access handset mailboxes from the telephone base. Please see Handset mailbox overview in the SB67108 handset manual. Fast answer mode You can change the fast answer mode setting of your handset mailbox from the telephone base. -
Page 40: Switch To General Mailbox
Getting started Mailbox setup (for handset) The system automatically plays the current handset Play announcement announcement. A timer appears on the screen and starts 00:09 counting. The screen displays 1=Change 2=OK. 1=Change 2=OK Press 1 to re-record that announcement. The screen displays Record anncemnt ENTER=Start. -
Page 41: Speed Dial Setup
Getting started Speed dial setup The telephone base has 10 speed dial locations where you can store the telephone numbers you wish to dial using fewer keys than usual. You can store up to 32 digits in each location. Enter, edit or delete a speed dial number When the telephone is idle, press MENU /ENTER Mailbox setup... -
Page 42: Screen Icons, Indicator Tones And Lights
Getting started Screen icons, indicator tones and lights Screen icons: On when that extension is in use. 1 2 3 4 5 1 2 3 4 5 -PRIV -MUTE Ringer off - the telephone base ringer is off or the do AuAt COVM COVM AuAt not disturb function is activated. -
Page 43: Indicator Lights
Getting started Screen icons, indicator tones and lights Indicator lights: NEW CALL indicator Lighted display On when there are LINE 1-LINE 4 indicator unreviewed call log calls. On when a telephone line is in use. Flashes slowly when a tel- ephone line is on hold. -
Page 44: Telephone Base Operation
Telephone base operation Telephone base basic operation The telephone comes programmed to use line 1 (default primary line) for calls when you do not press a line key. (To change the primary line, see Line selection on page 20.) When you answer a call, the telephone automatically selects the ringing line. -
Page 45: On-Hook Dialing (Predialing)
Telephone base operation Telephone base basic operation To make a call with a corded headset: Make sure a corded headset is connected to the telephone base (page 14). Press HEADSET on the telephone base. HEADSET Wait for a dial tone, then dial the number. To hang up, press HEADSET. -
Page 46: Answering A Call
Telephone base operation Telephone base basic operation Line 3 To override automatic line selection, press LINE 1-LINE 4 8888832445 for the desired line, then lift the handset. NOTE: If there is no telephone number stored in the speed dial location, Speed dial 4 No number displays on the screen. -
Page 47: Options While On Calls
Telephone base operation Options while on calls • To override automatic line selection, press LINE 1-LINE 4 Line1 for the desired line, then lift the handset. 8888832445 To edit a number: While the desired number displays, press ENTER to enter editing mode. MENU/ •... -
Page 48: Call Privacy
Telephone base operation Options while on calls Call privacy To ensure call privacy, this telephone allows only one set at a time to use a line. You can also block all system handsets from joining a phone conversation (see page 44 for instructions for joining calls). To enable call privacy: >... -
Page 49: Mute
Telephone base operation Options while on calls -OR- The recording ends when you disconnect the call. While recording a phone conversation: The other party hears a short beep when the recording begins and once each minute during the recording. To ensure compliance with state and federal regulations regarding the recording of a telephone call, you should start the recording process by informing the caller that you are recording the call. -
Page 50: Hold
Telephone base operation Options while on calls HOLD Use this feature to hold one line while accessing another, or as part of the conference and call transfer features. While on a call, press and release HOLD. The LINE 1-LINE 4 indicator for the line on hold flashes slowly in red. -
Page 51: Chain Dialing
Telephone base operation Options while on calls Chain dialing While you are on a call, you can initiate a dialing sequence from the numbers in the directory. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory. - Page 52 Telephone base operation Options while on calls To talk privately with one internal party: Press HOLD to talk privately with the person on that handset. The external line is automatically placed on hold. Press CONF to resume the conference call. To drop one line: 1.
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Page 53: Covm
Telephone base operation COVM COVM (central office voicemail) If you subscribe to voicemail service with your telephone *: Base service provider, turn on the COVM feature. This feature Missed calls 2:43PM 1/13 displays COVM on the screen above the line key of any COVM COVM telephone line that receives new voicemail messages. -
Page 54: Intercom
Telephone base operation Intercom You can use the intercom feature for conversations between the telephone base and an accessory cordless handset or registered cordless headset, or between two accessory cordless handsets (one of which can be a registered cordless headset). When the system is making one or more external calls, the cordless handsets can make intercom calls with each other. -
Page 55: Answer An Intercom Call
Telephone base operation Intercom Answer an intercom call When you receive an intercom call, you hear a ringing tone and your screen displays Call X: Handset X (X represents the extension number [1-0], Handset X represents the default handset name). Answer an intercom call Answer an intercom call just as you would answer a normal call. -
Page 56: Call Transfer
Telephone base operation Call transfer You can transfer a call to any other system telephone. Once you transfer a call, it can be answered by any system telephone, not just at the extension you called. Blind transfer While on a call, you can transfer a call directly without notifying the desired extension: Press XFER on the telephone base. -
Page 57: Answer A Transferred Call
Telephone base operation Call transfer -OR- Press to scroll to the desired extension, then to scroll to the desired extension, then Transfer to: press ENTER. MENU/ Handset 1 > Handset 2 3. The current line is put on hold. The destination extension Handset 3 rings and the call is answered by pressing PHONE/... -
Page 58: Push To Talk (Ptt) Intercom
Telephone base operation Push to talk (PTT) intercom You can directly broadcast messages to the speakerphone of any extension. The extension you called can respond by pressing the INT key to begin a two- way communication. Any registered cordless handset can make PTT call with each other or the telephone base. -
Page 59: Answer A Ptt Call
Telephone base operation Push to talk (PTT) intercom Answer a PTT call 1. When you hear two beeps, the screen displays PTT from: X:Handset X (X represents the extension number [1-0], Handset X represents the default handset name). 2. Press INT to convert the call into a normal intercom call with that extension. -OR- Respond with a new PTT call. -
Page 60: Directory
Directory About the directory Use the directory to store names and phone numbers. Directory entries are not shared with the extensions. Each handset has its own directory. Capacity The directory of this telephone base can store up to 100 entries, with a maximum of 16 alphanumeric characters (including spaces) for names and 32 digits for telephone numbers. -
Page 61: Create Directory Entries
Directory Create directory entries Create a new directory entry Use the following steps to store a name and number in the directory. When the telephone is idle, press MENU twice to /ENTER Directory > select Directory. Call log Ringer setting -OR- Mailbox setup Press DIR on the telephone base. -
Page 62: Store A Pause In A Directory Number
Directory Create directory entries REP or SKIP to move the cursor to the left - Press Enter name.: or right. CHRISTINE SMITH - Press REMOVE to backspace and delete characters. ENTER=Save - Press and hold REMOVE to erase all characters. CHRISTINE SMITH 888 722 7702 - Press 0 once to add a space. -
Page 63: Review Directory
Directory Review directory Review directory entries When the telephone is idle: Directory Press MENU twice to select Directory. /ENTER 4 entries ENTER=Add -OR- REMOVE=Delete all Press DIR on the telephone base. Directory empty If there are no directory entries, the screen displays ENTER=Add Directory empty. -
Page 64: Search Directory
Directory Search directory Search by name Follow the steps below to search for directory entries on the telephone base. When the telephone is idle, press press MENU twice to select Directory. /ENTER -OR- Press Press DIR on the telephone base. 2. -
Page 65: Dial, Delete Or Edit Entries
Directory Dial, delete or edit entries You can dial, delete or edit a directory entry (name and number) when it is shown on the telephone base screen. You can use the directory review or search (pages 57-58) to show an entry. Display dial When a number is displayed on the screen you can dial the number by lifting the corded handset, pressing... -
Page 66: Caller Id
Caller ID About Caller ID This telephone supports caller ID services that most telephone service providers offer. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls. -
Page 67: Caller Id Information
Caller ID Caller ID Information How the caller ID information (call log) works The telephone stores caller ID information for the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. -
Page 68: Caller Id Operation
Caller ID Caller ID operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. -
Page 69: Make A Call Log Entry Ready To Dial
Caller ID Caller ID operation Make a call log entry ready to dial Although the incoming call log entries have 10 digits (the area code plus the seven-digit number), in some areas, you may only need to dial the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. -
Page 70: Save A Call Log Entry To The Directory
Caller ID Caller ID operation Save a call log entry to the directory When in the call log, press to browse the desired number to save The screen displays ENTER=Add. Press ENTER. MENU/ CHRISTINE SMITH When the telephone number appears, telephone number appears, number appears, 1 888 722 7702... -
Page 71: Reasons For Missing Caller Id Information
Caller ID Reasons for missing caller ID information Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE CALLER The caller prefers not to show the telephone number and name. Your telephone service provider cannot determine the caller’s UNKNOWN CALLER name and telephone number. -
Page 72: Answering System
Answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built- in answering system messages and voicemail messages are separate. Each alerts you to new messages differently. -
Page 73: Setting Your System To Automatically Answer Calls
Answering system Setting your system to automatically answer calls Use this feature to separately set each of the four lines to automatically answer incoming calls in two different ways. General mailbox (gen MB only): The called line rings on every extension for each incoming call. If there is no answer, the caller is prompted to leave a message in the general mailbox, which a person at any handset can review. -
Page 74: An Example Of A 4-Line Answering System Setup
Answering system Setting your system to automatically answer calls An example of a 4-line answering system setup If you have four phone lines and many extensions, you can set up to the auto attendant to answer up to three simultaneous calls. You can set up the fourth line to ring as a private direct line to a single extension by excluding all others in the Ring group (page 18). -
Page 75: Auto Attendant Operation
Answering system Auto attendant operation Turn the auto attendant on When the telephone is idle, press ANSWER ON for the desired line to set up. to scroll to Ans->Auto att. Press ENTER to turn on the auto attendant. The current auto Press MENU/ attendant announcement plays. -
Page 76: Using Multiple Auto Attendants
Answering system Auto attendant operation hears “No one is available to answer the call. To leave a message press 1, to call another extension press 2, to call the operator press star.” and waits five seconds for another entry from the caller. If the caller still hasn’t entered an extension number after hearing this message three times, the auto attendant forwards the call to the general mailbox to leave a message. -
Page 77: Auto Attendant Flow Chart
Answering system Auto attendant operation Auto attendant flow chart Incoming call AA answers and plays outgoing announcement Caller dials Caller dials Caller dials No caller and # extension remote input number access and # code AA sends Answering General AA calls call to the system mailbox... -
Page 78: Answering System Operation
Answering system Answering system operation Set general delivery mailbox to answer When the telephone is idle, press ANSWER ON for the desired line. to scroll to Ans->Gen MB only. Press ENTER. The ANSWER ON indicator turns on. Press MENU/ Ans->Gen MB only >... -
Page 79: Options During Playback
Answering system Answering system operation ENTER to select Play all to listen to all 3. Press MENU/ 2 New messages REP to repeat the message, press messages. Press Play all > REP twice to listen to the previous message. Press Deliver SKIP to move forward to the next message. -
Page 80: Transfer Message
Answering system Answering system operation 3. The screen displays Delete all old messages? <=No >=Yes. Delete all old Press REP to cancel this operation, and returns to the messages? previous menu, or press SKIP to remove all old messages <=No >=Yes from the general mailbox. -
Page 81: Recording And Delivering Memos
Answering system Answering system operation Recording and delivering memos Memos are messages you record into the general mailbox or handset mailbox at the telephone base. You can save, play back, and delete them like incoming messages. You can record a memo as a reminder to yourself, or send a message to other extensions using the answering system. -
Page 82: Play Back A Memo
Answering system Answering system operation Play back a memo Play memos the same way as normal messages (see Message playback on page 72). Set general delivery mailbox to not answer When the telephone is idle, press ANSWER ON for the Ans->Gen MB only desired line. -
Page 83: Remote Access
Answering system Remote access Use this feature to reach your answering system remotely by dialing your telephone number from any touch-tone telephone. To remotely reach the answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the four-digit remote access code (0000 is the default code, see page 30 to change it). - Page 84 Answering system Remote access 4. If the memory is full, you hear a two-beep alert tone and the answering system announces, “Memory is full.” The telephone base screen displays Message full. and you cannot record new messages until old ones have been deleted. Check the system remaining space (page 32) frequently to maintain availability of space for incoming messages.
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Page 85: Cordless Headset
Cordless headset Cordless headset operation To register and deregister an AT&T compatible DECT 6.0 cordless headset (AT&T model TL7600) to the SB67118 telephone base, please refer to the page 11-13. To view the TL7600 manual, visit www.telephones.att.com our website at , or call 1 (888) 915-2007 1 (866) 288-4268... -
Page 86: Appendix
Appendix Telephone base display screen messages All deleted All old messages in the general mailbox are erased. All handsets The cordless handsets and cordless headset deregistration was successful. deregistered Auto Attendant ON Auto attendant is on and the selected announcement plays back. Play announcement Failed intercom or conference call (there are already two cordless Busy... - Page 87 Appendix Telephone base display screen messages The system memory is full. You cannot record new messages Message full unless you delete some old messages. Msg. transferred to A message is transferring from the general mail to a particular private mailbox. mailbox X No handsets There are no handsets registered to the base to deregister.
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Page 88: Maintenance
Appendix Maintenance Taking care of your telephone • Your telephone base contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the corded handset down gently. • Save the original packing materials to protect your telephone base if you ever need to ship it. Avoid water •... -
Page 89: Important Safety Information
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •... -
Page 90: Save These Instructions
Appendix Important safety information Especially about cordless telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. -
Page 91: Fcc Part 68 And Acta
Appendix FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. -
Page 92: Fcc Part 15
Appendix FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 93: Limited Warranty
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (888) 915-2007 or call . - Page 94 Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (888) 915-2007 or call . In Canada, call 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT controls and features may save you a service call.
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Page 95: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 32°F — 122°F Operating temperature 0°C — 50°C Telephone base voltage 100 — 240Vrms (AC voltage, 50/60Hz) Telephone base voltage 8VDC @1000mA (AC adapter output) Headset jack 2.5mm, 32-150ohm DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. -
Page 96: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. www.telephones.att.com For Customer Service, visit our website at 1 (888) 915-2007 1 (866) 288-4268 call . In Canada, dial My telephone • Make sure the power cord is securely plugged in. base doesn’t •... - Page 97 Appendix Troubleshooting • If the other telephones in your building are having the same problem, contact your telephone service provider. My telephone • Make sure you plug the power cord securely into the base isn’t telephone base. Plug the power adapter into a different performing working electrical outlet without a wall switch.
- Page 98 Appendix Troubleshooting • Relocate your telephone to a higher location. The telephone might have better reception in a high area. • If the other telephones in your building are having the same problem, contact your telephone service provider. I experience poor •...
- Page 99 Appendix Troubleshooting • Other electronic products can cause interference with your telephone base. Try installing your telephone base as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones. • Your line cord might be malfunctioning. Try installing a new line cord.
- Page 100 Appendix Troubleshooting My caller ID isn’t • Caller ID is a subscription service. You must subscribe working. to this service from your telephone service provider for this feature to work on your telephone base. • The caller must be calling from an area that supports caller ID.
- Page 101 Appendix Troubleshooting System does not • Make sure that the answering system is on (page 72). answer after the • If toll saver is selected, the number of rings changes to correct number two when there are new messages waiting (page 28). of rings.
- Page 102 Appendix Troubleshooting • Make sure to enter your remote access code correctly System does (page 77). not respond to remote • Make sure you are calling from a touch-tone telephone. telephone. . commands. When you dial a number, you should hear tones. If you hear clicks, the telephone is not a touch-tone telephone telephone is not a touch-tone telephone is not a touch-tone telephone...
- Page 103 Appendix Troubleshooting If the telephone base does not seem to be responding Common cure for electronic normally, do the following (in the order listed): equipment. • Disconnect the power to the telephone base. • Disconnect the spare battery, if applicable. •...
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Page 104: Index
Index Index Caller ID save entries to directory, 64 AC power, 9 delete entries, 63 Access code, 30 dial an entry, 63 Add new handsets, 10 review information, 62 Alert Capacity, 54, 68 set alert number, 31 Central office (CO) lines, 20 confirmation call, 32 Central office voicemail (COVM) on or off, 31... - Page 105 Index Index Elapsed time, 23, 38 Join a call in progress, 44 call, 38-39 conference call, 46 intercom call, 49 PTT call, 53 Key tone, 19 Fast answer mode, 33 Flash, 41, 55-56 Language, 19 Last number redialing, 40 LCD contrast, 19 Line indicators, 38 Line mode, 20 Hands-free use, 14, 39, 51...
- Page 106 Index Index Name Quick reference guide, 1-3 enter into directory, 55-56 search, 58 Navigation keys, 1 New message indication, 72 Notify alert, 31-32 Record Number of rings, 27-28 call, 42 extension list, 26 memo, 75 announcement, 25, 28, 33 Redial, 40-41 One-touch keys, 2, 48-50, 52-53 Registration On-hook dialing (predialing), 39...
- Page 107 Index Index Technical specifications, 89 Warranty, 84-85 Telephone base operation, 38-53 Telephone operating range, 89 Temporary ringer silencing, 40 Three-way conference calls, 45-46 Toll saver, 28 Transfer call, 50-51 message, 74 Troubleshooting, 90-97 Turn off answering system, 76 auto attendant, 69 general delivery mailbox, 76 Turn on answering system, 68...
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Page 108: Remote Access Wallet Card
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your telephone number, then enter your four-digit access code (preset to 0000). Action Remote command Play all messages ............. - Page 109 www.telephones.att.com © 2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 4 AT&T 09/09.