AT&T SL82318 - DECT 6.0 Digital Three Handset Answering System User Manual
Dect 6.0 cordless telephone/answering system with caller id/call waiting
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Also See for SL82318 - AT&T DECT 6.0 Digital Three Handset Answering System:
- User manual (88 pages) ,
- Quick start manual (8 pages) ,
- Quick reference manual (5 pages)
Related Manuals for AT&T SL82318 - AT&T DECT 6.0 Digital Three Handset Answering System
Summary of Contents for AT&T SL82318 - AT&T DECT 6.0 Digital Three Handset Answering System
- Page 1 User’s manual SL82118/SL82218/SL82318/ SL82418/SL82518/SL82558/ SL82658 DECT 6.0 cordless telephone/answering system with caller ID/call waiting...
- Page 2 Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 62-64 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product.
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Page 3: Parts Checklist
Parts checklist Your telephone contains the following items. Quick start guide User’s manual SL82118/SL82218/SL82318/ SL82118/SL82218/SL82318/ SL82418/SL82518/SL82558/ SL82418/SL82518/SL82558/ SL82658 SL82658 DECT 6.0 cordless DECT 6.0 cordless telephone/answering system telephone/answering system with caller ID/call waiting with caller ID/call waiting User's manual Quick start guide Telephone base with Cordless handset mounting bracket,... -
Page 4: Table Of Contents
User’s manual SL82118/SL82218/SL82318/ SL82418/SL82518/SL82558/ SL82658 DECT 6.0 cordless telephone/answering system with caller ID/call waiting Table of contents Getting started Caller ID Quick reference guide Caller ID operation ......37 handset handset ..........3 To review the caller ID telephone base ......4 history ..........40 Installation preparation .... - Page 5 Table of contents Appendix G, FCC Part 68 and ACTA ..........65 Appendix H, FCC Part 15 ..67 Appendix I, Limited warranty ......68 Appendix J, Technical specifications ........71 Appendix K, Troubleshooting ......72 Index ...........80...
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Page 6: Getting Started
Getting started Quick reference guide - handset CHARGE indicator On when the handset is charging in the telephone base MENU/SELECT or charger. Press to display the menu. DIR / While in the menu, press to Press to display select an item or save an entry directory entries (page 34). -
Page 7: Telephone Base
Getting started Quick reference guide - telephone base IN USE indicator • On when the handset is in use, when the answering system is VOICEMAIL indicator answering an incoming call or when you are Flashes when you have registering a handset. new voicemail. -
Page 8: Installation Preparation
Getting started Installation preparation STOP! You must install and See page 8 charge the battery before for easy instructions. using the telephone. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see the following page). -
Page 9: Telephone Base & Charger Installation
Getting started Telephone base & charger installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. -
Page 10: Charger Installation
Getting started Telephone base & charger installation Charger installation Plug the power adapter into an electrical outlet. IMPORTANT INFORMATION Use only the power adapter(s) supplied with this product. To order a replacement www.telephones.att.com power adapter, visit our website at , or call 1 (800) 222-3111 1 (866) 288-4268 . -
Page 11: Battery Installation & Charging
Getting started Battery installation & charging Install the battery as shown below. After installing the battery, you can make and receive short calls, but replace the handset in the telephone base or charger when not in use. For optimal performance, charge the handset battery for at least 16 hours before use. -
Page 12: Belt Clip & Optional Headset
Getting started Belt clip & optional headset To attach the belt To remove the belt clip: clip: Gently lift either of the Snap the belt clip belt clip retaining tabs, into the retaining tabs shown in the figure, on both sides of the outwards to remove handset as shown in the the belt clip from the... -
Page 13: Mounting Bracket Procedure
Getting started Mounting bracket procedure The telephone base comes with the mounting bracket installed for desktop use. Wall mounting requires a telephone outlet wall mounting plate with mounting studs that may require professional installation. You can purchase the mounting plate from many hardware or consumer electronics retailers. NOTE: The mounting bracket must be used for both tabletop and wall mounting positions. - Page 14 Getting started Mounting bracket procedure Desktop to wall mount installation 4. Tilt the top of the bracket away from you until it is resting on the telephone base. 5. Align the grooves of the bracket with the upper keeper tabs on the telephone base.
- Page 15 Getting started Mounting bracket procedure Desktop to wall mount installation 8. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. Align the holes on the telephone base with the standard wall plate. 9.
- Page 16 Getting started Mounting bracket procedure Wall mount to desktop installation To change the telephone base to the desktop position: 1. Remove the telephone base from the wall. Take out the bundled telephone bundled telephone line cord and power adapter cord from the bracket. 2.
- Page 17 Telephone operation Mounting bracket procedure Wall mount to desktop installation 3. Position your hands as shown in Figure 8. Press your thumbs down on the tabs that are below the bracket, holding it in place. Use your index fingers to move the bracket towards yourself.
- Page 18 Telephone operation Mounting bracket procedure Wall mount to desktop installation 6. Slide the bracket away from you until it clicks into the keeper tabs. Slide the bracket away from you until it clicks into the keeper tabs. Figure 10. Lower keeper tab location 7.
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Page 19: Handset Settings
Handset settings Handset settings Using the feature menu, you can customize many of the telephone’s settings. 1. Press MENU/ when in idle mode (when SELECT the phone is not in use) to enter the feature > DIRECTORY menu. CALL LOG DIR / CID to scroll to the feature 2. -
Page 20: Ringer Tone
Handset settings Handset settings Ringer tone This feature allows you to choose one of 10 ringer tones. > DIRECTORY To choose a ringer tone: CALL LOG 1. Press MENU/ when in idle mode to enter SELECT the feature menu. 2. Use DIR / CID to scroll to >RINGER TONE, >... - Page 21 Handset settings Handset settings Language In this menu, you can select the language used for all screen displays. > DIRECTORY CALL LOG To select a language: 1. Press MENU/ when in idle mode to enter SELECT the feature menu. > LANGUAGE 2.
- Page 22 Handset settings Handset settings Visual message waiting (voicemail) indicator If you subscribe to a voicemail service offered by your local telephone company, the voicemail waiting indicator feature will provide visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base will flash, and NEW VOICE MAIL and the icon will appear on the handset screen(s).
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Page 23: Temporary Ringer Silencing
Handset settings Handset settings Temporary ringer silencing OFF/ /MUTE while the Press CLEAR DELETE telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the preset volume. -
Page 24: Telephone Operation
Telephone operation Handset operation Making a call Elapsed To make a call: time PHONE SPEAKER, then enter • Press /FLASH PHONE 00:00:30 the telephone number. To end a call: • Press or return the handset to the /CLEAR telephone base or charger. The screen displays the elapsed time as you talk (in hours, minutes and seconds). - Page 25 Telephone operation Handset operation Auto off A call will end automatically when you put the hand- set in the telephone base or charger. Last number redial To view the five most recently dialed numbers: • Press REDIAL to display the most recently /PAUSE REDIAL called number (up to 30 digits).
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Page 26: Handset Locator
Telephone operation Handset operation Handset locator The handset locator feature is useful if you misplace a handset(s). To start the paging tone: • Press HANDSET LOCATOR at the telephone base. This starts the paging tone on the handset(s) for 60 seconds. NOTE: When paging, if you press OFF/ CLEAR... -
Page 27: Options While On Calls
Telephone operation Options while on calls Volume control Press the VOLUME keys on the side of the keys on the side of the handset to adjust the listening volume. Each press of the button increases or decreases the volume level. Volume control NOTES:... - Page 28 Telephone operation Options while on calls Mute The mute function allows you to turn off the microphone. You can hear the caller, but the caller will not be able to hear you. To mute the call: /MUTE DELETE MUTE to turn off the microphone. •...
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Page 29: Chain Dialing
Telephone operation �hain dialing This feature allows you to initiate a dialing sequence from numbers stored in the directory, NOTES: caller ID history or redial list while you are on a 1. You cannot edit a directory entry while you call. -
Page 30: Intercom
Telephone operation Intercom Use the intercom feature for conversations between handsets. Unless additional handsets have been registered, this feature is not available on model SL82118. You can buy additional accessory handsets (model SL80108) for this telephone base. Up to 12 handsets can be registered to the telephone base. - Page 31 Telephone operation Intercom To end the intercom call: or INT on either handset. • Press /CLEAR -OR- • Place either handset in the charger or telephone base. NOTES: 1. Before the intercom call is answered, you can cancel the intercom call by pressing OFF/CLEAR or INT on the calling handset.
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Page 32: Call Transfer Using Intercom
Telephone operation �all transfer using intercom Use the intercom feature to transfer an outside call from one handset to another. Unless additional Unless additional handsets have been registered, this feature is not available on model SL82118. Model SL82218 1. When on an outside call, press INT. The outside call is automatically placed on hold. - Page 33 Telephone operation �all transfer using intercom Models SL82318/SL82418/SL82518/SL82558/ SL82658 1. While on an outside call, press INT The outside call is automatically placed on hold and TRANSFER TO: is displayed on the screen. 2. Enter a handset number, 1-9 or *0-*2. The transferring set’s screen will show CALLING HANDSET X.
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Page 34: Directory
Directory About the directory Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the Robert Brown directory on any one handset will apply to all. 888-883-2445 NOTE: Only one handset can review the directory at a time. -
Page 35: Creating Directory Entries
Directory �reating directory entries To create a new directory entry 1. Press MENU/ when in idle mode to enter SELECT the feature menu. > DIRECTORY 2. Press /SELECT again to enter MENU CALL LOG >DIRECTORY menu. CID to highlight STORE. 3. - Page 36 Directory �reating directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). Each time a key is pressed, ENTER NAME the character on that key will be displayed. Robert Brown_ Additional key presses will produce other characters on that key.
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Page 37: Directory Review
Directory Directory review To review directory entries 1. Press DIR when in idle mode to display the first entry in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. -OR- You can also display the first entry in the directory by pressing MENU/ twice, SELECT... -
Page 38: Directory Search
Directory Directory search To search by name DIR when in idle mode to display the 1. Press first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. When a name entry is displayed, press the dial pad keys (2-9) to start a name search. -
Page 39: To Dial, Delete Or Edit Entries
Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use the directory search or review (pages 34-35) to display an entry. Display dial To dial a displayed number from the directory, press PHONE... -
Page 40: Caller Id
Caller ID �aller ID operation This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and CHRISTINE SMITH number which are sent by the telephone company 888-722-7702 after the first or second ring. - Page 41 Caller ID �aller ID operation How the caller ID history (call log) works The caller ID history stores information about the last 50 incoming calls. Review the caller ID history to find out who called, to easily return the call, or CHRISTINE SMITH 888-722-7702 to copy the caller’s name and number into your...
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Page 42: Memory Match
Caller ID �aller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corresponding Chris name in your directory. 888-722-7702 For example, if Christine Smith calls, her name will appear as Chris if this is how you entered it into your 10:01 11/23... -
Page 43: To Review The Caller Id History
Caller ID To review the caller ID history HANDSET 1 6 MISSED CALLS To review the caller ID history CID to review the caller ID history in Press reverse chronological order starting with the most recent call. -OR- You can also review the caller ID history by pressing MENU/ DIR or , and using... -
Page 44: Answering System
Answering system About the answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are independent features, and each alerts you to new messages differently. - Page 45 Answering system About the answering system The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the maximum recording time is 14 minutes. Messages will remain available for replay until you delete them.
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Page 46: Day & Time Announcement
Answering system Day & time announcement Before playing each message, the answering sys- tem announces the day and time the message was received. If you subscribe to caller ID service from your local telephone company, the time will automatically be set with every incoming call. You must set the year so that the day of the week can be calculated from the caller ID information. -
Page 47: Answering System Mode
Answering system Answering system mode Unless you change it, the answering system will be on and ready to record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls and record incoming messages. -
Page 48: Outgoing Announcements
Answering system Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with your own recording. To play your current outgoing announcement 1. - Page 49 Answering system Outgoing announcements To delete your outgoing announcement 1. Press ANNC. You will hear “Announcement. Press PLAY or press RECORD." 2. Press PLAY to begin playback. /STOP 3. Press DELETE during playback to delete your announcement. "Announcement deleted." will be announced.
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Page 50: Answering System Setup
Answering system Answering system setup You can change the number of rings, telephone base ringer volume, remote access code and message alert tone. 1. When the phone is idle, press SETUP NOTE: To adjust the repeatedly to hear the feature settings. voice prompt volume, 2. - Page 51 Answering system Answering system setup Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings.
- Page 52 Answering system Answering system setup Base ringer You can set the volume to high or low, or turn the base ringer off. Unless you change it, the telephone base ringer volume is set to low. To change the setting: 1. Press SETUP twice. The system will announce “Base ringer,”...
- Page 53 Answering system Answering system setup Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base will beep every 10 seconds. Unless you change it, the message alert tone is set to off. To change the setting: 1.
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Page 54: Message Playback
Answering system Message playback Press PLAY to listen to the messages. /STOP The system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all the messages (oldest first). -
Page 55: Recording & Playing Memos
Answering system Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo: 1 Press RECORD. -
Page 56: Message Counter Displays
Answering system Message counter displays The message counter usually displays the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. 0 (flashing) The clock needs to be set (page 43). 1-99 Total number of messages and memos, or message number currently playing. -
Page 57: Remote Access
Answering system Remote access You can access your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access your answering system: 1. Dial your telephone number from any touch- tone telephone. 2. When the system answers, enter the two digit remote access code (19 is the default code, see page 49 to change it). -
Page 58: Appendix A, Screen Icons
Appendix A Screen icons, lights & tones Screen icons & alert tones Screen icons Speakerphone is in use. New voicemail messages have been received. Ringer off. HANDSET 1 Microphone is muted. 25 MISSED CALLS Missed and unreviewed calls. MUTE Battery charging (animated display). 11/23 10:21 Low battery (flashing);... -
Page 59: Screen Messages
Appendix B Handset display screen messages Screen display messages The handset is in use. PHONE You have just ended a call. ENDED You are accessing an empty caller CALL LOG EMPTY ID history. You are accessing an empty directory. DIRECTORY EMPTY The directory is full. -
Page 60: Handset Display Screen Messages
Appendix B Handset display screen messages Screen display messages A handset with a low battery has CHARGING been placed in the telephone base or charger. Failed intercom or conference call UNABLE TO CALL (there are already two handsets TRY AGAIN being used). -
Page 61: Appendix C, Adding And Registering Handsets
Appendix C Adding and registering handsets Your telephone can accommodate up to twelve cordless handsets. You can add new handsets (SL80108, sold separately) to the SL82118/SL82218/ SL82318/SL82418/SL82518/SL82558/SL82658 at any time, but each new handset must be registered with the telephone base before use. Each handset must be registered separately. -
Page 62: Adding And Registering Handsets
Appendix C Adding and registering handsets To register a handset to your telephone base 1. Place the unregistered handset into the telephone base. If PRESS HNDST LOC 4 SEC ON BASE does not PRESS HNDST LOC 4 SEC ON BASE appear on the handset screen after a few seconds, remove the handset and place it in the telephone base again. -
Page 63: Handset
Appendix D Replacing a handset You may need to de-register your handsets if: You have twelve registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first de-register ALL the handsets, and then re-register each handset you wish to use. -
Page 64: Appendix E, Maintenance
Appendix E Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. Save the original packing materials to pro- tect your telephone if you ever need to ship it. -
Page 65: Appendix F, Important Safety Information
Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •... -
Page 66: Especially About Cordless Telephones
Appendix F Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. -
Page 67: Save These Instructions
Appendix F Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients •... -
Page 68: Acta
Appendix G F�� Part 68 and A�TA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. - Page 69 Appendix G F�� Part 68 and A�TA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging Perform such activities in off-peak hours, such as early morning or late evening.
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Page 70: Appendix H, Fcc Part 15
Appendix H F�� Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. -
Page 71: Appendix I, Limited Warranty
Appendix I Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In www.telephones.att.com the United States of America, visit or call 1 (800) 222-3111 1 (866) 288-4268 . - Page 72 Appendix I Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
- Page 73 Appendix I Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; Include “valid proof of purchase”...
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Page 74: Specifications
Appendix J Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 127 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @400mA (AC adapter output) Handset voltage 2.2 —... -
Page 75: Appendix K, Troubleshooting
Appendix K Troubleshooting If you have difficulty with your phone, please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial My phone • Make sure the power cord is securely plugged in. doesn’t work •... - Page 76 Appendix K Troubleshooting • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dial- ing, or dialing from another room in your home with less background noise.
- Page 77 Appendix K Troubleshooting • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones. The batteries • If the cordless handset is in the telephone base or will not hold a charger and the charge light does not come on, refer to The charge light is off in this Troubleshooting guide.
- Page 78 Appendix K Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.
- Page 79 Appendix K Troubleshooting • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your cordless phone.
- Page 80 Appendix K Troubleshooting The charge • Make sure the power and line cords are plugged in cor- light is off. rectly and securely. • Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cord- less handset and telephone base to reset.
- Page 81 Appendix K Troubleshooting Incomplete • If a caller leaves a very long message, part of it may be messages. lost when the system disconnects the call after four min- utes. • If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.
- Page 82 Appendix K Troubleshooting System does • Make sure the answering system is on (see page 44). not record • Make sure the memory of the answering system is not message. full. Outgoing • When you record your announcement, make sure you announcement is speak in a normal tone of voice, about nine inches from not clear.
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Page 83: Index
Index AC adapter, 6 Flash (switchhook flash), 24 Alert tones, 50 Answering calls, 21 Hands speakerphone, 21 Answering system, 41-54 Handset key tone, 17 Auto off, 22 Handset language, 18 Handset locator, 23 Battery charging, 8 Handset ringer tone, 17 Battery installation, 8 Handset ringer volume, 16 Base ringer volume, 49... - Page 84 Index Receiving calls, 21 Redial, 22 Registration, 59 Remote access, 54 Ringer silencing, 20 Ring tone options, 17 Ringer volume, base, 49 handset, 16 Search for names, 35 Speakerphone, 21 Technical specifications, 71 Telephone operating range, 71 Temporary ringer silencing, 20 Troubleshooting, 72-79 Voicemail, 4, 55 Voicemail waiting indicator, 19...
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Page 85: Remote Access Wallet Card
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Action Remote command Play all messages .... - Page 86 www.telephones.att.com © 2008 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a AT&T Intellectual Property licensed to Advanced American Telephones. Printed in �hina. Issue 4 AT&T 05/08.