Diagnostic Error Message Tables - IBM IntelliStation A Pro 6224 User Manual

Diagnostic error message tables

The following tables provide descriptions of the error messages that might be listed
in the test log after you run the diagnostic programs.
Important: If error messages are displayed that are not listed in the following table,
make sure that the computer has the latest level of BIOS code installed.
Code Function
001 Core system
005 Video port
011 Serial port
014 Parallel port
015 USB interface
020 PCI interface
030 SCSI interface
b. The system maintains the test-log data only while the Enhanced Diagnostics
program is running. When you end the Enhanced Diagnostics program, the
test log is cleared.
Result Text message
Failed Core tests
System board ECC
Failed Any failure message
Integrated serial port
Integrated parallel port
Aborted Can NOT test USB interface while it is in use.
Note: If you have USB devices attached, you
cannot run the diagnostic program for the USB
interface.
Failed Any failure message
Failed System board
Failed SCSI adapter in slot n failed register/counter/
power test
(where n is the slot number of the failing adapter)
Action
Call for service.
1. Replace the video
adapter.
2. Call for service.
1. Make sure that the
loopback plug is
correctly connected
to the external serial
port.
2. Make sure that the
cable from the
external serial port is
correctly connected
to the system board.
3. Call for service.
1. Make sure that the
loopback plug is
connected correctly
to the external
parallel port.
2. Call for service.
1. Turn off the
computer.
2. Replace the all USB
devices with standard
devices.
3. Turn on the
computer.
4. Run the diagnostic
test again.
Call for service.
Call for service.
See the information that
comes with the adapter
for instructions.
If the problem remains,
call for service.
Chapter 5. Solving problems
81