Diagnostic Error Message Tables - IBM 6219 - IntelliStation M - Pro User Manual

Complete the following steps to view the test log.
Note: If you are already running the diagnostic program, begin with step 4.
1. Insert the IBM Enhanced Diagnostics diskette or the Device Drivers and IBM
2. Shut down your operating system and restart the computer.
3. If a user password is set, the system prompts you for it. Type the password,
4. Run the appropriate diagnostics program and when the Diagnostic Programs
5. Select View Test Log from the list that appears; then, follow the instructions on
6. Save the test log to a file on a diskette or to your hard disk.

Diagnostic error message tables

The following tables provide descriptions of the error messages that might be listed
in the test log after you run the diagnostic programs.
Important: If error messages are displayed that are not listed in the following table,
make sure that your computer has the latest level of BIOS code installed.
Code Function
001 Core system
005 Video port
011 Serial port
Enhanced Diagnostics CD.
and press Enter.
screen appears, select Utility.
the screen.
The test log records data about system failures and other pertinent information.
The test log will not contain any information until after the diagnostic program
has run.
Notes:
a. To save the test log to a diskette, you must use a diskette that you have
formatted yourself; this function does not work with preformatted diskettes. If
the diskette has sufficient space for the test log, the diskette may contain
other data.
b. The system maintains the test-log data while the system is turned on. When
you turn off the power to the computer, the test log is cleared.
Result Text message
Failed Core Tests
System board ECC
Failed Any failure message
Integrated serial port
Action
Call for service.
1. Replace the video
adapter.
2. Call for service.
1. Verify that the
loopback plug is
properly connected to
the external serial
port.
2. Verify that the cable
from the external
serial port is properly
connected to the
system board.
3. Call for service.
Chapter 5. Solving problems
67