Follett 25 Installation, Operation And Service Manual

Follett 25 Installation, Operation And Service Manual

25 and 50 series - 220 v 60 hz/230 v 50 hz ice and water dispensers

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Order parts online
www.follettice.com
C/E25CT400A/W-S
C/E25CR400A/W-S
C/E50CR400A/W-S
25 and 50 Series - 220 V 60 Hz/230 V 50 Hz
Installation, Operation and Service Manual
C/E50CT400A/W-S
C/E25HR400A/W-S
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Ice and Water Dispensers
C/E25HT400A/W-S
C/E50HT400A/W-S
C/E50HR400A/W-S
C/E25FB400A/W-S
C/E50FB400A/W-S
00124446R06

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Summary of Contents for Follett 25

  • Page 1 25 and 50 Series - 220 V 60 Hz/230 V 50 Hz Ice and Water Dispensers Order parts online Installation, Operation and Service Manual www.follettice.com C/E25CT400A/W-S C/E50CT400A/W-S C/E25HT400A/W-S C/E50HT400A/W-S C/E25CR400A/W-S C/E50CR400A/W-S C/E25HR400A/W-S C/E50HR400A/W-S C/E25FB400A/W-S C/E50FB400A/W-S Following installation, please forward this manual to the appropriate operations person.
  • Page 2 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 3: Table Of Contents

    Dispense chute and splash panel areas – lever models Electrical box – lever models Dispense chute and splash panel areas – SensorSAFE models Electrical box – SensorSAFE models Wheel motor and drive system Hopper components Chilled water components 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 4: Before You Begin

    • To avoid a hazard due to instability of the appliance it must be fi xed according to instructions • The appliance must be positioned so the plug is accessible • If the cord is damaged it must be replaced by a special service agent 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 5: Specifi Cations

    Freestanding models (C/E25FB400A/W, C/E50FB400A/W) — 102mm (4") at rear. 305mm (12") at top advised for service. 1 Includes adapter kit to 3/4" barb fi tting and 6' 3/4" ID vinyl tube 2 Includes adapter kit – 6' 3/8" OD tubing and adapter to 1/2" BSP 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 6: Field Wiring

    220 V 60 Hz E25CR400A/W, E50CR400A/W 230 V 50 Hz C25HR400A/W, C50HR400A/W 220 V 60 Hz E25HR400A/W, E50 HR400A/W 230 V 50 Hz dispenser: 1.5A ice machine: 5.0A 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 7: Installation

    9. Install appropriate plug on provided cord and insert into wall socket. Refer to wiring diagrams (p.18, 19). 10. Remove front cover of base section by removing two screws at bottom corners of cover. Allow cover to drop approximately 10mm (3/8") and pull forward. 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 8 18. Remove dispenser hopper lid; clean and sanitize dispenser according to instructions beginning on page 16. 19. Turn ice machine bin signal switch on and replace front covers, securing with screws. 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 9: Installing Countertop Dispensers

    (L) 19mm (3/4") FPT dispenser drain (K) alternate 19mm (3/4") dispenser drain location (G) 10mm (3/8") FPT water inlet drain pan (J) 10mm (3/8") FPT condenser water outlet (H) 10mm (3/8") FPT condenser water inlet 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 10 267mm drain. An air break should be provided. (3/4") (10.5") 17. Proceed with either remote or top mounted ice drain 375mm machine connection instructions, as (14.75") appropriate (page 13, 14). 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 11: Installing Wall Mount Dispensers

    470mm (18.5") 546mm C/E25HT400A/W 64mm (21.5") 305mm (12") (2.5") C/E50HT400A/W 435mm 406mm (16") (17.125") C/E25HT400A/W 1118mm (44") C/E50HT400A/W 1219mm (48") 343mm (13.5") 429mm (16.875") 458mm (18") 584mm (23") 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 12 (11.5") 121mm utility 89mm (3.5") cut-out (4.75") 89mm (3.5") 35mm (1.375") 292mm (11.5") 121mm access opening (4.75") cover wall bracket - bottom view access opening cover wall bracket: bottom view 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 13: Installing Ice Machines With Ride ® Remote Ice Delivery Equipment

    Fig. 9 – Ice transport tube and ice level control stat mounting for freestanding dispensers and countertop units with RIDE ice machine capillary tube engaging pin 26mm ice tube (1") ice hose mounting bracket 5mm (.187) ice tube hole 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 14: Installing Top Mount Ice Machines

    17. Remove dispenser hopper access lid and clean and sanitize dispenser according to instructions on page 16. 18. Replace side and front covers and secure with screws. Installation is complete. 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 15 Fig. 11 – Ice transport tube and bin thermostat capillary tube mounting units with top mounted ice machines capillary tube 19mm (.75") Hand bend cap tube end to approx. 45° as shown 45° 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 16: User Information

    How the dispenser works Follett’s 25 and 50 automatic load ice and water dispensers receive ice from Follett’s 181kg (400lb)/day ice machine located in the dispenser base, in the cabinet top or in a remote location up to 6m (20 ft) away. Ice produced is stored in the bin section of the dispenser.
  • Page 17 To ensure that your ice machine and dispenser are cleaned/descaled and sanitized properly, proceed as follows: 1. Clean/descale the ice machine 2. Sanitize the ice machine 3. Clean/descale the dispenser 4. Sanitize the dispenser 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 18 12. If so equipped, turn ice machine ON and begin to make ice (ice machine should start immediately with power and bin signal supplied). 13. After approximately 30 minutes, test dispenser for proper dispensing. 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 19: Service Information

    BLUE BLUE WHITE BIN SIGNAL FROM ICE MACHINE RED - ORANGE - FREESTANDING AND REMOTE FREESTANDING AND REMOTE BLACK - WHITE - TOP MOUNT TOP MOUNT BIN SIGNAL THERMOSTAT SWITCH 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 20: Wiring Diagram - Models With Sensorsafe ™ Infrared Dispensing

    PURPLE BLUE NEUTRAL BIN SIGNAL FROM ICE MACHINE RED - ORANGE - FREESTANDING AND REMOTE FREESTANDING AND REMOTE BLACK - WHITE - TOP MOUNT TOP MOUNT BIN SIGNAL THERMOSTAT SWITCH 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 21: Dispenser Troubleshooting

    Check that ice machine receives bin signal from dispenser. 6. Ice dispenses by a. Baffle not adjusted properly. a. See page 22 for adjustment instructions. itself. b. Faulty dispense switch. b. Replace dispense switch. 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 22: Troubleshooting Sensorsafe Board And Sensors

    If there is power on any output terminal (WTR or WM) on control board, replace board. Remove lens protective cover; adjust funnel so water doesn’t drip down lens or behind splash panel. 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 23 If the opposite LED comes on, board is defective and must be replaced. If LED does not come on, sensor is defective and must be replaced. 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 24: Disassembly And Replacement Instructions

    6. Remove four bolts (7/16" socket) holding motor assembly to bottom of dispenser. 7. Remove motor assembly. Ice transport tube replacement Only use tubing supplied by Follett Corporation. models C/E25CT400A/W, C/E25HT400A/W, C/E50CT400A/W, C/E50HT400A/W TIGHTEN CLAMP SCREW 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 25: Ice Transport Tube Replacement

    12. Tighten clamp. capillary tube engaging pin 5mm (.3/16") dia. hole 26mm ice tube (1") Section A – A 26mm (1") ice hose mounting bracket 5mm (.187) ice tube hole 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 26: Thermostat Locations

    Thermostat locations – C/E25CR400A/W, C/E50CR400A/W, C/E25HR400A/W, C/E25FB400A/W,C/E50HR400A/W, C/E50FB400A/W ice mounting hose bracket well nut knurled screw rubber grommet capillary tube capillary tube bin thermostat control box assembly hopper assembly control box assembly 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 27: Parts

    502917 Cover, top front, 50 countertop (CT) & wall mount (HT) units 502918 Cover, top front, 25 countertop units with RIDE ice machine (CR), wall mount (HR) units & freestanding (FB) 502919 Cover, top front, 50 countertop units with RIDE ice machine (CR), wall mount (HR) units &...
  • Page 28: Dispense Chute And Splash Panel Areas - Lever Models

    1 Disclaimer: Antimicrobial protection is limited to the treated components and does not treat water or ice. Agion is a registered trademark of Agion Technologies, Inc, Wakefi eld, MA, USA. 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 29: Electrical Box - Lever Models

    Tubing, water station, thermoplastic, 7mm (1/4") OD (sold by the foot) 502079 Splash panel, lever dispense 502787 Electrical box (front view) — lever models Reference Description Part # Thermostat 500514 Switch, dispenser power 502209 Switch, ice machine bin signal 502209 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 30: Dispense Chute And Splash Panel Areas - Sensorsafe Models

    1 Disclaimer: Antimicrobial protection is limited to the treated components and does not treat water or ice. Agion is a registered trademark of Agion Technologies, Inc, Wakefi eld, MA, USA. 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 31 Fitting, outlet, 4mm (1/8") MPT x 10mm (3/8") comp 502262 Solenoid valve, water, 220 V 60 Hz/230 V 50 Hz 502926 Sensor (includes 502690 and 203611) 00122978 Ty-rap, sensor mounting 203611 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 32: Electrical Box - Sensorsafe Models

    Sprocket, drive shaft, 35T 502692 Sprocket, wheel motor, 10T 501019 Bearing, drive shaft 501024 Not shown Connecting link, chain 500799 Key, driveshaft 500637 Parts 1-8 above Dispenser drive assembly 502929 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 33: Hopper Components

    Ice transport tube assembly (units with top mounted ice machines) 502697 Screws, knurled 501613 Side panel, RH 502721 Side panel, LH 502720 Bracket, ice machine hold-down 502713 Cover, hopper access 501917 Cover, hopper 502693 Gasket, ice entry 502824 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 34: Chilled Water Components

    Brackets, chilled water canister, pair (includes screws) 502600 Canister, chilled water (includes 502600 and 502605) 502601 Elbow, drain 502605 Parts 1-5 above Assembly, chilled water 502602 Not shown Tee, drain line 502604 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 35 25/50 Series 220 V 60 Hz/230 V 50 Hz Dispensers...
  • Page 36 SensorSAFE and Symphony are trademarks of Follett Corporation. Follett and RIDE are registered trademarks of Follett Corporation, registered in the US. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 00124446R06 www.follettice.com © Follett Corporation 8/13...

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