Table of Contents
Advertisement
Order parts online
www.follettice.com
25/50CI400A/W-SI Countertop
Ice-only Dispenser with
SensorSAFE™ Dispensing
25/50CI400A/W-S Countertop Dispenser
with SensorSAFE™ Dispensing
25CI400A/W, 25HI400A, 50CI400A/W, 50HI400A
25/50CI400A/W-LI Countertop Ice-only
Dispenser with Lever Dispensing
25/50CI400A/W-L Countertop Dispenser
with Lever Dispensing
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Ice and Water Dispensers
Installation, Operation and Service Manual
25/50HI400A-S Wall Mount Dispenser
25/50HI400A-SI Wall Mount
Ice-only Dispenser with
SensorSAFE Dispensing
with SensorSAFE Dispensing
00187153R09
Advertisement
Table of Contents
Troubleshooting
Related Manuals for Follett Symphony 25CI400A
Summary of Contents for Follett Symphony 25CI400A
- Page 1 Ice and Water Dispensers 25CI400A/W, 25HI400A, 50CI400A/W, 50HI400A Installation, Operation and Service Manual Order parts online www.follettice.com 25/50CI400A/W-SI Countertop 25/50CI400A/W-LI Countertop Ice-only 25/50HI400A-SI Wall Mount Ice-only Dispenser with Dispenser with Lever Dispensing Ice-only Dispenser with SensorSAFE™ Dispensing SensorSAFE Dispensing 25/50CI400A/W-S Countertop Dispenser...
-
Page 2: Table Of Contents
Normal operation – Stage 5 ....26 Normal operation – Stage 6 ....26 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 3: Welcome To Follett
• Follett recommends a Follett water fi lter system (item# 00130229) be installed in the ice machine inlet water line • Prior to operation clean and sanitize the dispenser in accordance with instructions found in this manual 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 4: Specifi Cations
7' (2.1 m) power cord w/5-20 90° 50HI400A/W hospital-grade 40.5" plug (102.9 cm) 14.25" (36.2 cm) 3/8" water inlet 3/4" FPT drain 17" (43.2 cm) * Includes .5” (13 mm) for bracket supplied with unit. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 5: Electrical
3" (77 mm) each side Suggested for service 12" (30.5 cm) top, 12" (30.5 cm) top 6"(15.3 cm) left side Uncrated weight 25/50CI400A/W (countertop) 215 lbs (98 kg) 25/50HI400A (wall mount) 230 lbs (105 kg) 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 6: Installation
6. Smooth excess sealant around outside of dispenser. 1. Position dispenser with dispense chutes facing * Dow Corning is a register trademark of Dow Corning Corporation in the United upward on sturdy work surface (Fig. 3). States and other countries 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... - Page 7 10. Remove the drain plug from the internal drain line connection point (Fig. 5.4). 11. Relocate to back of dispenser and reconnect (Fig. 4.4). 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A...
-
Page 8: Installing Wall Mount Dispensers
6. Install supplied 1/2" MPT X 3/8" push-in adapter 25HI400A onto 1/2" FNPT water supply. 19" (48.3 cm) 1" 50HI400A (26 mm) 21" (48.3 cm) 2.44" (62 mm) 6" Utility 3.50" (15.3 cm) 89 mm) cut-out 4.12" (10.5 cm) 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... - Page 9 3/4" FNPT drain (Fig. 10.2). 9. Route power cord through utility access hole to power supply (Fig. 10.3). 10. Turn on water supply and check for leaks. Fig. 11 11. Install bottom panel (Fig. 11). 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A...
-
Page 10: Cleaning/Descaling And Sanitizing
1. Remove screw at top of louvered panel on left side of unit. 2. Slide panel toward back of dispenser and lift. 3. Remove the air fi lter located under the louver. 4. Clean with soap and water. 5. Rinse, and replace when completely dry. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 11: Semi-Annually
11. After 15 minutes, turn power OFF; drain solution from reservoir and evaporator. 12. Fill reservoir almost to overfl owing with clean water to rinse. Drain. Repeat two more times. 13. Rinse ice compression nozzle and drain lines in clean water. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... - Page 12 35. Pour 1 gal. (3.8 L) of hot tap water into drain pan to fl ush drains. 36. Turn ice machine ON and begin to make ice (ice machine should start immediately with power and bin signal supplied). 37. After approximately 30 minutes, test dispenser for proper dispensing. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A...
- Page 13 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A...
-
Page 14: Service
It is very important that you familiarize yourself with the operational sequences detailed in this manual before attempting to service the ice machine. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 15: Disassembly And Replacement Instructions
9. Secure tube on port with hose clamp, being sure that clamp is positioned on evaporator side of 2. Disconnect end of tube from ice machine. nozzle fl ange. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 16: Ice Machine Removal
5. Disconnect water line to fl oat valve (Fig. 19.2). 6. Disconnect water line to solenoid (Fig. 19.3). 7. Remove screws securing bottom of ice machine electrical box (Fig. 19.4). 2. Remove splash panel (Fig. 17). 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... - Page 17 8. Lift and position water-cooled lines into hook 23.2 (Fig. 21.1). 13. Use hooks on ice machine electrical box to hang box on front of condenser (Fig. 23.1). 14. Remove ice machine from dispenser (Fig. 23.2). Note warning (Fig. 25). 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A...
-
Page 18: Evaporator Disassembly
15. If replacing evaporator, remove compression nozzle be in “UP” position from evaporator port. • Failure to comply may cause equipment to overheat, resulting in equipment failure, Fig. 26 equipment damage or fire hazard 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 19: Evaporator Reassembly
1. Remove screw securing refrigerant lines to condenser shroud (Fig. 29.1). 27.1 2. Remove seven screws securing shroud to condenser (Fig. 29.2). 3. Slide shroud forward against fi n block to access fan and motor. Fig. 28 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 20: Electrical Systems
Air-cooled icemaker Water-cooled icemaker dispenser electrical hopper assembly icemaker electrical icemaker icemaker electrical electrical 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 21: Wiring Diagram - Lever Dispense Model
DRIVE COMP I.D. SOFTWARE CAPACITOR START COMP. SENSOR WATER LABEL I.D. RESET EARTH POWER START GEAR MOTOR BISON GEAR 2 BLACK START MOTOR YELLOW T.O.L. START GEAR MOTOR START LINIX GEAR T.O.L. MOTOR 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 22: Wiring Diagram - Sensorsafe Model
DRIVE COMP I.D. SOFTWARE CAPACITOR START COMP. SENSOR LABEL WATER I.D. RESET EARTH POWER START GEAR MOTOR BISON GEAR 2 BLACK START MOTOR YELLOW T.O.L. START GEAR MOTOR START LINIX GEAR T.O.L. MOTOR 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 23: Ice Machine Operational And Diagnostic Sequences
Ten-second delay: There is a 10 second delay in reaction to loss of water (WTR) or bin (B-E) signals. If signals are not lost for more than 10 seconds, no reaction will occur. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 24: Normal Operation - Stage 1
GEAR MOTOR RELAY BISON GEARMOTOR START BLACK YELLOW BIN SIGNAL T.O.L. FROM DISPENSER WHITE BIN T-STAT JUNCTION BOX START CAP. (MCD400A/WVS series – GEAR MOTOR blk wire is on 24V) LINIX GEARMOTOR START T.O.L. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 25: Normal Operation - Stage 3
GEAR MOTOR RELAY BISON GEARMOTOR START BLACK YELLOW BIN SIGNAL T.O.L. FROM DISPENSER WHITE BIN T-STAT JUNCTION BOX START CAP. (MCD400A/WVS series – GEAR MOTOR blk wire is on 24V) LINIX GEARMOTOR START T.O.L. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 26: Normal Operation - Stage 5
GEAR MOTOR RELAY START BISON GEARMOTOR BLACK YELLOW T.O.L. BIN SIGNAL WHITE FROM DISPENSER BIN T-STAT JUNCTION BOX START CAP. GEAR MOTOR (MCD400A/WVS series – blk wire is on 24V) LINIX GEARMOTOR START T.O.L. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 27: Diagnostic Sequence - Stage 7
GEAR MOTOR RELAY BISON GEARMOTOR START BLACK YELLOW BIN SIGNAL T.O.L. FROM DISPENSER WHITE BIN T-STAT JUNCTION BOX START CAP. (MCD400A/WVS series – GEAR MOTOR blk wire is on 24V) LINIX GEARMOTOR START T.O.L. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 28: Diagnostic Sequence - Stage 9
GEAR MOTOR RELAY START BISON GEARMOTOR BLACK YELLOW T.O.L. BIN SIGNAL WHITE FROM DISPENSER BIN T-STAT JUNCTION BOX START CAP. GEAR MOTOR (MCD400A/WVS series – blk wire is on 24V) LINIX GEARMOTOR START T.O.L. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 29: Refrigeration Cycle
Refrigeration cycle high pressure high side service port switch condenser filter dryer low side service port compressor evaporator high high pressure pressure pressure pressure thermostatic vapor vapor liquid liquid expansion valve 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 30: Refrigeration Data
40 F 90 F Celsius 32 C 1 - Ambient air temperature is measured at the air-cooled condenser coil inlet. 2 - Ambient water temperature is measured in the ice machine fl oat reservoir. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 31: Dispenser Troubleshooting
7. If LED does not come on, switch sensor leads on board and retest. 8. If opposite LED comes on, replace defective board. 9. If opposite LED does not come on, replace defective sensor. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 32: Ice Machine Troubleshooting
LED remains on even when fl oat empty or probe gearmotor and fan motor removed from water). running. 3. Air bubble in water supply line. Water 3. Purge air from line. in reservoir but not in evaporator. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... - Page 33 Gearmotor runs. 3. Failed fan motor causes high pressure cut-out to 3. Replace fan motor. open. Intermittent noises from 1. Mineral build-up on evaporator surface. 1. Clean evaporator with liquid ice machine evaporator. cleaner. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A...
-
Page 34: Dispenser Replacement Parts
Air fi lter 00184275 Louver, intake (includes 00184275) 00192955 Lid, hopper 502684 Drain tube, ice storage hopper 00900142 Not shown Drain pan protector 00195974 Not shown Wall mount bracket and cover plate 00902080 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 35: Dispense Chute And Splash Panel Areas (Lever Models) - Serial Number D61292 And Above
Tubing, water station, thermoplastic, 1/4" OD (sold by the foot) 502079 Disclaimer: Antimicrobial protection is limited to the treated components and does not treat water or ice. Agion is a registered trademark of Agion Technologies, Inc, Wakefi eld, MA, USA. 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 36: Dispense Chute And Splash Panel Areas (Lever Models) - Serial Numbers Below D61292
Boot, dispense switch button (mounts on 502409 switch) 502418 Not shown Tubing, water station, thermoplastic, 1/4" OD (sold by the foot) 502079 Splash panel, lever dispense 00192922 Splash panel, lever dispense, ice only 00969220 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 37: Dispenser Electrical Box - Lever Models
Switch, ice machine bin signal 502209 Cord and socket (female), ice machine power 00195818 Cord and socket (female), bin signal 00195826 Socket (female), ice machine power 502336 Socket (female), bin signal 502334 Not shown Power cord 502776 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 38: Dispense Chute And Splash Panel Areas (Sensorsafe Models) Serial Number D61292 And Above
Bracket, water valve 00958793 Chute, water (with Agion) 00984898 Elbow, 1/4" 00121699 Lens, sensors 00977983 Screw, bracket 00982421 Screw, valve 203227 Not shown Tubing, water station, thermoplastic, 1/4" OD (sold by the foot) 502079 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 39: Dispense Chute And Splash Panel Areas (Sensorsafe Models) - Serial Numbers Below D61292
Splash panel, SensorSAFE dispense with drain pan, ice only (includes 00196006) 00969238 Splash panel, SensorSAFE dispense, no drain pan (includes 00196006) 00902072 Splash panel, SensorSAFE dispense, no drain pan, ice only (includes 00196006) 00969246 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 40: Dispenser Electrical Box - Sensorsafe Models
Standoff, board (4 required) 501959 Cord and socket (female), ice machine power 00195818 Cord and socket (female), bin signal 00195826 Socket (female), ice machine power 502336 Socket (female), bin signal 502334 Not shown Power cord 502776 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 41: Wheel Motor And Drive System
Sprocket, drive shaft, 35T (includes drive shaft key) 502692 Sprocket, wheel motor, 10T 501019 Bearing, drive shaft 501024 Not shown Connecting link, chain 500799 Key, drive shaft 500367 Key, wheel motor 205991 Dispenser drive assembly (parts 1-9 above) 00192971 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 42: Water And Drain
Fitting, 90° elbow, 3/4" barb X 3/4" MPT 00901678 Not shown Bottom cover, 25/50HI with drain pan 00196113 Not shown Bottom cover, 25/50HI without drain pain 00198341 Fitting, 90° elbow, 3/4" barb X 3/4" barb 00145144 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 43: Ice Machine Replacement Parts
Not shown Grease, Chevron SRI-2, 14oz 501111 Bracket, drain hose 502739 Insulation jacket, evaporator 502740 Not shown Relay, start, gearmotor 502742 Not shown Oil, gearmotor (1 pint) 502775 Not shown Tube, evaporator drain 00901439 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... -
Page 44: Air-Cooled Ice Machines
Air-cooled ice machines 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... - Page 45 502782 Compressor, 115 V, 60 Hz 502731 Base, ice machine 00192989 Shroud, condenser coil 00195925 Not shown Jacket, insulation, TXV 502830 Not shown Jacket, insulation, TXV bulb 00106534 Not shown Pinch clamp 00988238 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A...
-
Page 46: Water-Cooled Ice Machines
Water-cooled ice machines 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A... - Page 47 Line set, water-cooled condenser (2 required) (includes 00187211 and 00196097) 00196089 Not shown Water hose, 3/8" compression x 48" 00187211 Elbow, ice machine water connection 00196097 Reservoir overfl ow tube with Agion 00187187 Not shown Pinch clamp 00988238 25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A...
-
Page 48: Ice Machine Electrical Components
Ice machine electrical components Reference Description Part # Capacitor, start, compressor, 115 V, 60 Hz 502780 Relay start, compressor, 115 V, 60 Hz 501588 Board, control circuit, 115 V, 60 Hz 502331 Not shown Water sensor 502116 Switch, on/off, compressor 502392 Board, stand off control (4 required) 501959...