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Table of Contents
Related Manuals for QUORION QMP 3000
Summary of Contents for QUORION QMP 3000
- Page 1 User Manual Electronic Cash Register QMP 3000 series...
- Page 2 ...designed to Succeed Dear valued customer! On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.
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Page 3: Table Of Contents
Index Introduction ................. 6 Specifications ................7 1. Keyboard ................. 8 1.1 Keyboard Layout ................... 8 1.1.1 Keyboard 8 x 8 ......................8 1.1.2 Keyboard 8 x 16 Flat ....................9 1.1.3 Keyboard 13 x 12 Flat ..................... 10 1.2 Names of Keys and their Function ............11 1.3 Control Lock and Control Lock Keys ............ - Page 4 4.9 Split Tendering Function ............... 26 4.10 Preset Price Override Function ............. 27 5. Hospitality Functions ............... 27 5.1 Assigning a Waiter ................27 5.2 Opening a New/Existing Table ..............27 5.3 Printing the Bill and Closing off the Table ..........28 6.
- Page 5 10. Accessories and Options ............47 10.1 Ribbon Cassettes ................47 10.2 Option PC Interface ................47 11. Maintenance ................. 47 11.1 Emergency Drawer Opening ..............47 11.2 Information on the Electromagnetic Compatibility and Safety ....47 12. Character Code Charts ............48 13.
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Page 6: Introduction
Introduction This electronic Cash Register is designed to help your business function smoothly by providing efficient register operations and accurate management reports. Start-up is quick and easy, yet there are many options that can be added and revised so that you can customize your operations for optimum productivity. -
Page 7: Specifications
Specifications... -
Page 8: Keyboard
1. Keyboard 1.1 Keyboard Layout The keyboard consists of 64, 104 or 128 key locations which are freely programmable by your dealer according to your specific requirements. 1.1.1 Keyboard 8 x 8 CLERK RECEIPT JOURNAL RECPT DEPT ON / OFF SHIFT CAPS –... -
Page 9: Keyboard 8 X 16 Flat
1.1.2 Keyboard 8 x 16 Flat CAPS CLERK PRICE SHIFT SHIFT SHIFT PAGE CURSOR RECEIPT JOURNAL RECPT MODI ON/OFF PAGE CURSOR TYPE REFUND – % ( – ) PRINT PRINT GUEST VOID CARD INVOICE INVOICE DATE TABLE TABLE CHECK SPLIT TRANS TOTAL TIME... -
Page 10: Keyboard 13 X 12 Flat
1.1.3 Keyboard 13 x 12 Flat Ü Ö Ä CAPS CLERK PRICE PAGE CURSOR SHIFT SHIFT SHIFT RECPT JOURNAL RECPT MODI ON/OFF PAGE CURSOR TYPE – % REFUND ( – ) PRINT PRINT GUEST CARD VOID INVOICE INVOICE DATE TABLE TABLE CHECK SPLIT... -
Page 11: Names Of Keys And Their Function
1.2 Names of Keys and their Function Key Label Key Name Function Numeric Keys - used for entering numbers Receipt Feed Key - advances the receipt paper RECEIPT Journal Feed Key - advances the journal paper JO URN AL - clears incorrect entries before registration and stops Clear Key Clear the error alarm... - Page 12 Key Name Function Key Label - used for finalization of all registrations and Cash Key Cash transactions in cash Check Key - used to tender payments made by check Check Card Card Key - used to tender payments made by card - used to shift the levels of direct keys Dept Department Shift Key...
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Page 13: Control Lock And Control Lock Keys
1.3 Control Lock and Control Lock Keys The control lock controls the operation of your Cash Register. It has six different positions for various operation modes. Each of the keys provide access to specific modes. Control Lock The following keys are provided: - Operator key for modes: L - R - X - Manager key for modes:... -
Page 14: Basic Sales Functions
2. Basic Sales Functions 2.1 Signing on a Clerk A clerk can be described in cash register terminology as the person who is assigned to the cash register. Every transaction made by that person is recorded and a report can be printed out at the end of a shift. -
Page 15: Making A Sale Using An Open Department
2.2 Making a Sale Using an Open Department An open department refers to a department with an undetermined selling price. Items which have not been programmed are categorized into such departments. The salesperson determines the price during registration. Example: To enter a price of $2 for department 3, press the unit price including the cents, followed by the department key. -
Page 16: Creating A Plu During A Sale
2.3.1 Creating a PLU during a Sale Occasionally, a salesperson may have to enter a new item, which has not been programmed into the cash register. In such a case, your cash register will automatically prompt you to create this item. Press the Subtotal Key to confirm or the Cancel Key to exit the prompt. -
Page 17: Ringing Up Multiple Items In A Sale
2.4 Ringing up Multiple items in a Sale Instead of pressing the same item repeatedly, the salesperson can make use of the Multiplication Key. Enter the quantity first to be rung up, followed then by the Multiplication Key and then the item. Example: To ring up an open department of $3.50 five times. -
Page 18: Tendering A Sale
2.5 Tendering a Sale A sale has to be tendered for it to be valid. Several tendering keys may exist on the keyboard. The most common are CASH, CARD, and CHECK. Other 2 Cola 2,20 4,40 tendering keys may be added to the keyboard. See ---------------------------------- Programming Tender Keys in the Programming Manual. -
Page 19: Correcting The Last Entry
3.2 Correcting the Last Entry The Error Correct Key (EC) is responsible for voiding the last item that the user rang up in a sale. This is normally the item that appears on the display. An error correct can only be used in a sale and can only void the last item. -
Page 20: Refunding Items Outside Of A Sale
Example: To void a scanned PLU. Void Scanning Device; Scan PLU Once the item has been voided, turn the key back to the (R)egister position and proceed with the sale. 3.4 Refunding Items outside of a Sale When items are being returned, a refund must be done on the cash register to record the item back into stock and refund the customer with some form of payment. -
Page 21: Giving Discounts During A Sale
Example: To refund a scanned item where manager supervision is required. Refund Scan PLU If an item is being swapped out or exchanged, refund Refund the returned item first, then register the new item. 1 PLU 1 2,50 -2,50 Press Subtotal to view the outstanding amount due. 1 PLU 2 4,00 4,00... - Page 22 Example: Percentage Discount on PLU 7 where the discount is pre-programmed. Example: Percentage Discount on the entire sale, where the user must determine the percentage to be given (10%). Total Total Discounts... Example: Pre-programmed Amount Discount on a scanned PLU, where the manager supervision is required.
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Page 23: Cancellation Of A Sale
3.6 Cancellation of a Sale To cancel an entire sale, simply press the Cancel Key. The cash register will cancel all items that were rung up for that particular CANCEL sale. Under manager supervision, turn the control lock to the (M)anager position and press the Cancel Key. -
Page 24: Foreign Currency Function
Example: To register PLU 5 with Price Level 2. Price Shift To return to Price Level 1, simply press the Price Shift Key again. 4.3 Foreign Currency Function Foreign currency conversion is important for those countries that deal with more than one currency. -
Page 25: Holding A Cash Sale
4.4 Holding a cash Sale The hold function allows the user to temporarily hold a sale, proceed to the next sale, and later call up and complete the original sale. This is useful in situations, where there are complications experienced by the HOLD purchaser, such as an article with no price, or where the purchaser does not have enough money, and holding the sale helps reduce time... -
Page 26: Pay-Out And Received On Account
4.8 Pay-Out and Received on Account Money can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a Pay-Out (PO). To perform a pay-out, firstly enter the amount to be paid out, then press the Pay-Out Key (PO) and finally a Tender Key, i.e. -
Page 27: Preset Price Override Function
Example: A subtotal of $10, of which $6 is paid in Cash and $4 is paid by Card. Cash Total Card 1 Total Note: make sure that the entire total has been tendered before proceeding with the next sale. 4.10 Preset Price Override Function In certain situations the user is required to override a preset price during a sales transaction. -
Page 28: Printing The Bill And Closing Off The Table
Option1: Entering the table number and pressing Table # Example: To open Table 5 Table Option2: By pressing Table #, scrolling down until the table has been found, and pressing Table # again to make the selection. Example: Table Table CURSOR Once a table has been opened, the user can begin entering the articles. -
Page 29: Advanced Table Functions
Once the bill has been paid by the client, the waiter can close-off the table and print a valid invoice for the client. To achieve this, enter the table number followed by the Print Table Key. The waiter is now required to choose a form of payment, i.e. -
Page 30: Transferring Tables
6.2 Transferring Tables Transferring tables allows the user to transfer all items registered on one table to another. However, the table being transferred to must have a balance of zero. To transfer a table, open the existing table, press the Table Transfer Key, enter the table to be transferred to, and then press the Table # Key. -
Page 31: Using Condiments
6.4 Using Condiments CONFIGURING THE SYSTEM USING QPROG Before you can use condiment selection you must activate the condiment table file and condiment selection option in the configuration of the application program. As an example the system will be setup for maximum 16 condiment tables selection on PLU level. PLU # 1 will be programmed as STEAK and for compulsory selection of Condiment Table# 1 and 2. - Page 32 Click on LIST Column Enter Key code 4011, 4012 and 4013 for Modifier 11, 12 and 13. Confirm by pressing OK 6 – PROGRAM PLU# 1 Open: QPROG->FILES->PLU Select PLU# 1 Enter Name STEAK Enter Department 1 Enter Price 100 Click on Column CONDI 1-8 Select 1 and 2 7 –...
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Page 33: Additional Balance Functions
6.5 Additional Balance Functions Select Balance Balance Number Balance Sales with Balance# key Sell Item Balance# Balance Sales with Clerk Lock Remove Sell Item Clerk Key Subtotal Invoice (when allowed) Receipt Balance# Invoice Subtotal Invoice directly after Sales Receipt Balance Sell Item Invoice Invoice and Payment... -
Page 34: Programming The Cash Register
Select Balance Balance Number Sales with automatic Closing of Balance Balance Balance Sell Item Sell Item Transaction Void during Balance Sales Transacti Sell Item on Void Balance Subtotal Discount CLEAR INVOIC DISCOU Subtotal or Itemizer Discount including Balance total continue Balance Subtotal Inquiry CLEAR INVOIC... -
Page 35: Easy Programming
7.2 Easy Programming The register has a special program mode which can used by a clerk with Manager authority or when the Central Lock is in the MANAGER ( M ) position. The mode is started by entering the mode number on the SUBTOTAL key. When the mode is not active ERROR#1 (Invalid Entry) is shown otherwise the register will print the mode on the receipt, journal and electronic journal. - Page 36 When the file has been selected the first record will automatically be displayed. You can select another record by entering the record number on the X key or by pressing the X without entry which will select the next record. The field you want to program can be selected by using the UP, DOWN, PGUP or PGDN keys.
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Page 37: Scanning
File File KeyCode QPROG.DOC QPROG.DOC Number Type Chapter Paragraph Foreign Currencies 12XX Chapter 5 (FILES) Foreign Currency File User Reports Not Available Chapter 5 (FILES) User Report File Balance Functions 13XX Chapter 5 (FILES) Balance Function File Tables Not Available Chapter 5 (FILES) Table Total File Rooms... - Page 38 CREATING ITEMS in Program Mode When you are in Program Mode# 20 (PLU programming) you can scan the code or enter the code on the X key. When not found the register will ask you for creation which must be confirmed by pressing the CR (User Report) key. DELETING ITEMS in Program Mode When you are in Program Mode# 20 (PLU programming) can also delete codes.
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Page 39: Programming Network Features
PLU’S WITH SCANCODES ON KEYBOARD When using scan codes it is also possible to put a PLU directly on the keyboard of the register. Because the key code as programmed in the key table contains the record number in the PLU Index file and not the scan code there are a few points you must keep in mind. -
Page 40: Network Size
7.5.2 Network Size The Network Size is programmed in PARAMETER 55 and is only required for Floating Balances and Consolidated report. Note that the register number must be sequential when you are using the network for floating balances and reporting. When you are only using the network for sharing printers and computer connection the network size is not required. -
Page 41: Network Reports
Example 2: External EPSON TM-88 printer of REGISTER# 1 port# 2 as a network KP1 printer. PARAMETER 21 value 3 which means EPSON TM-88 PARAMETER 22 as 12 which means register#1 and port# 2. Note that you must program these values in all registers which use this printer. Note: When using a slip printer as shared network printer the register checks the paper when the transaction is closed. -
Page 42: Training Mode
7.6 Training Mode Training mode allows for training on the cash register without registering what has been rung up. No reports will be affected by whatever has been rung up in Training Mode, and every receipt that is produced in training will be printed with a training message. A hash (#) will also appear on the left hand side of the display. -
Page 43: User Report
8.1 User Report As a user one can also compose specific reports that include several of the predefined reports. The type of reports that will appear can be set when programming the cash register (See Programming Manual). The user can then select this specific report by entering the User Report Number (also set when programming) followed by the Cash Key (CR). -
Page 44: Printing The Electronic Journal
8.3 Printing the Electronic Journal Key position X, Z or P : 101 + ENTER (CASH) : Print out last receipt xx + Multiplication (X) + 101 + ENTER : Print out last xx receipts 0 + Multiplication (X) + 101 + ENTER : Print out complete journal Key position Z : 102 + ENTER (CASH) : Clear the Electronic Journal 0 + Multiplication (X) + 101 + ENTER : Print out and clear the complete journal... -
Page 45: Installing And Replacing Of Ribbon Cassette
To remove a paper roll, cut as shown and feed out the off-cut with the respective “PAPER FEED“ Key. Warning: under circumstance pull the paper while still printing. Printer may be damaged. Repeat these steps for the second printer station when applicable. cut the paper here 9.1.2 Installing and Replacing of Ribbon Cassette 1. -
Page 46: Paper Insertion
9.2.1 Paper Insertion 1. Turn the Cash Register on. 2. Using scissors cut the edge of the paper roll as shown below. 3. Open the printer cover. 4. Insert the paper roll with the correct direction. 6. Hold both edges of the paper and insert it straight into the paper funnel. The printer feeds and cuts the paper off automatically. -
Page 47: Accessories And Options
11.2 Information on the Electromagnetic Compatibility and Safety CE Conformance This QUORiON cash register conforms to the European Community’s EMV 2004/108 directive. The cash register fulfills the following technical European requirements: EN 55022 –„Norm values and measuring procedures for radio interference properties –... -
Page 48: Character Code Charts
A "conformance explanation" in accordance with the directives and standards cited on top has been delivered and can be reviewed with QUORiON Data Systems GmbH An der Klinge 6 99195 Erfurt (E-mail: rd@quorion.de; web: www.quorion.de) REMARK: If the cash register is installed in a system with other devices and components, all other devices and components must each show EMV conformance to the norm. -
Page 49: Peripheral Devices
PARAMETERS for the interface port numbers. COM 4 COM 3 COM 2 COM 1 Picture 1: Interfaces of the cash register QMP 3000 (rear view) without QMP3396 COM 1 COM 2 COM 3 COM 4... -
Page 50: Cash Register Network Illustration
13.2 Cash Register Network Illustration... -
Page 51: Cables
13.3 Cables The pin-layout of the serial ports of the QUORION cash registers is the same as the pin- layout of a serial port of a computer. 13.3.1 PC-Cable For the connection between a QMP Cash Register and a PC (QProg) you need a standard 9-pin cross wired computer cable which has all signals connected. -
Page 52: Error Messages
14. Error Messages Error Description Invalid Entry Invalid Time Invalid Date Invalid Article Unknown Report Invalid Function Transbuf. Full Still in Transaction User Break No Under/Tender Still in Tender Scanning Error Select Clerk Select Salesperson Item not Sold No Price Entered No Zero Price Closed Drawer Manager Required... -
Page 53: Test Routines
15. Test Routines There are a number of procedures available in the register which can be used to test the hardware, reset the reports and test the transaction load by simulating transactions. The tests are started by entering a number on the TYPE key. The following are available: 301 –... - Page 54 400 – DIRECT TRANSACTION TEST 1. Turn Lock to P (also X or Z when allowed) 2. Enter the number of transaction on the X key if not entered then 10 transactions is default 3. Enter 400 on the TYPE key 4.
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Page 55: Contrast Setting At 16-Line-Display
6. When finished changing the contrast press the CLEAR key or turn the key lock. 7. The contrast setting is only possible if all receipts are closed. 1.50.417180 BA-englisch GB QMP3000 Quorion CE (Stand: 05.02.09)
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