QUORION CR 1200 User Manual
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QUORION CR 1200 User Manual

Electronic cash register
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Electronic Cash Register
CR 1200 series

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Summary of Contents for QUORION CR 1200

  • Page 1 User Manual Electronic Cash Register CR 1200 series...
  • Page 2 ...designed to Succeed Dear valued customer! On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.

  • Page 3: Table Of Contents

    Index Introduction ........................6 Specifications ........................7 1. Keyboard ........................8 1.1 Keyboard Layout ...................... 8 1.2 Names of Keys and their Function ................. 9 1.3 Control Lock and Control Lock Keys ..............11 2. Basic Sales Functions ....................12 2.1 Signing on a Clerk ....................
  • Page 4 5.2 Opening a New/Existing Table ................25 5.3 Printing the Bill and Closing off the Table ............26 6. Advanced Table Functions ..................27 6.1 Voiding an Item in a Table ..................27 6.2 Transferring Tables ....................28 6.3 Splitting a Table ...................... 28 6.4 Using Condiments ....................
  • Page 5 13.2.2 Printer-Cable ....................47 14. Error Messages ......................47 15. Test Routines ......................48 16. Battery operated system CR1200 ................50...

  • Page 6: Introduction

    Programmable keyboard - CUSTOMIZATION to meet your requirements. Up top 6 interfaces and fiscal memory expand the usage of your Cash Register. In general, the functions of the CR 1200 series are the same. There are model-typical differences concerning printers, displays, and keyboards used.

  • Page 7: Specifications

    Specifications - 8 lines a 16 characters - 57mm Thermo - Cutter...

  • Page 8: Keyboard

    1. Keyboard 1.1 Keyboard Layout The keyboard consists 128 key locations which are freely programmable by your dealer according to your specific requirements. CAPS CLERK PRICE SHIFT SHIFT SHIFT PAGE CURSOR RECEIPT JOURNA RECPT MODI ON/OF TYPE PAGE CURSOR REFUN ( –...

  • Page 9: Names Of Keys And Their Function

    1.2 Names of Keys and their Function Key Label Key Name Function Numeric Keys - used for entering numbers Receipt Feed Key - advances the receipt paper RECEIPT Journal Feed Key - advances the journal paper JO URN AL - clears incorrect entries before registration and stops Clear Key Clear the error alarm...
  • Page 10 - used for finalization of all registrations and Cash Key Cash transactions in cash Check Key - used to tender payments made by check Check Card Card Key - used to tender payments made by card - used to shift the levels of direct keys Dept Department Shift Key Shift...

  • Page 11: Control Lock And Control Lock Keys

    1.3 Control Lock and Control Lock Keys The control lock controls the operation of your Cash Register. It has six different positions for various operation modes. Each of the keys provide access to specific modes. Control Lock The following keys are provided: - Operator key for modes: L - R - X - Manager key for modes:...

  • Page 12: Basic Sales Functions

    2. Basic Sales Functions 2.1 Signing on a Clerk A clerk can be described in cash register terminology as the person who is assigned to the cash register. Every transaction made by that person is recorded and a report can be printed out at the end of a shift.

  • Page 13: Making A Sale Using An Open Department

    2.2 Making a Sale Using an Open Department An open department refers to a department with an undetermined selling price. Items which have not been programmed are categorized into such departments. The salesperson determines the price during registration. Example: To enter a price of $2 for department 3, press the unit price including the cents, followed by the department key.

  • Page 14: Creating A Plu During A Sale

    2.3.1 Creating a PLU during a Sale Occasionally, a salesperson may have to enter a new item, which has not been programmed into the cash register. In such a case, your cash register will automatically prompt you to create this item. Press the Subtotal Key to confirm or the Cancel Key to exit the prompt.

  • Page 15: Ringing Up Multiple Items In A Sale

    2.4 Ringing up Multiple items in a Sale Instead of pressing the same item repeatedly, the salesperson can make use of the Multiplication Key. Enter the quantity first to be rung up, followed then by the Multiplication Key and then the item. Example: To ring up an open department of $3.50 five times.

  • Page 16: Tendering A Sale

    2.5 Tendering a Sale A sale has to be tendered for it to be valid. Several tendering keys may exist on the keyboard. The most common are CASH, CARD, and CHECK. Other 2 Cola 2,20 4,40 tendering keys may be added to the keyboard. See ---------------------------------- Programming Tender Keys in the Programming Manual.

  • Page 17: Correcting The Last Entry

    3.2 Correcting the Last Entry The Error Correct Key (EC) is responsible for voiding the last item that the user rang up in a sale. This is normally the item that appears on the display. An error correct can only be used in a sale and can only void the last item.

  • Page 18: Refunding Items Outside Of A Sale

    Example: To void a scanned PLU. Void Scanning Device; Scan PLU Once the item has been voided, turn the key back to the (R)egister position and proceed with the sale. 3.4 Refunding Items outside of a Sale When items are being returned, a refund must be done on the cash register to record the item back into stock and refund the customer with some form of payment.

  • Page 19: Giving Discounts During A Sale

    Example: To refund a scanned item where manager supervision is required. Refund Scan PLU If an item is being swapped out or exchanged, Refund refund the returned item first, then register the new 1 PLU 1 2,50 -2,50 item. Press Subtotal to view the outstanding 1 PLU 2 4,00 4,00...
  • Page 20 Example: Percentage Discount on PLU 7 where the discount is pre-programmed. Example: Percentage Discount on the entire sale, where the user must determine the percentage to be given (10%). Total Total Discounts... Example: Pre-programmed Amount Discount on a scanned PLU, where the manager supervision is required.

  • Page 21: Cancellation Of A Sale

    3.6 Cancellation of a Sale To cancel an entire sale, simply press the Cancel Key. The cash register will cancel all items that were rung up for that particular CANCEL sale. Under manager supervision, turn the control lock to the (M)anager position and press the Cancel Key.

  • Page 22: Foreign Currency Function

    Example: To register PLU 5 with Price Level 2. Price Shift To return to Price Level 1, simply press the Price Shift Key again. 4.3 Foreign Currency Function Foreign currency conversion is important for those countries that deal with more than one currency.

  • Page 23: Holding A Cash Sale

    4.4 Holding a cash Sale The hold function allows the user to temporarily hold a sale, proceed to the next sale, and later call up and complete the original sale. This is useful in situations, where there are complications experienced by the HOLD purchaser, such as an article with no price, or where the purchaser does not have enough money, and holding the sale helps reduce time...

  • Page 24: Pay-Out And Received On Account

    4.8 Pay-Out and Received on Account Money can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a Pay-Out (PO). To perform a pay-out, firstly enter the amount to be paid out, then press the Pay-Out Key (PO) and finally a Tender Key, i.e.

  • Page 25: Preset Price Override Function

    Example: A subtotal of $10, of which $6 is paid in Cash and $4 is paid by Card. Cash Total Card 1 Total Note: make sure that the entire total has been tendered before proceeding with the next sale. 4.10 Preset Price Override Function In certain situations the user is required to override a preset price during a sales transaction.

  • Page 26: Printing The Bill And Closing Off The Table

    Example: To open Table 5 Table Option2: By pressing Table #, scrolling down until the table has been found, and pressing Table # again to make the selection. Example: Table Table CURSOR Once a table has been opened, the user can begin entering the articles.

  • Page 27: Advanced Table Functions

    Once the bill has been paid by the client, the waiter can close-off the table and print a valid invoice for the client. To achieve this, enter the table number followed by the Print Table Key. The waiter is now required to choose a form of payment, i.e.

  • Page 28: Transferring Tables

    6.2 Transferring Tables Transferring tables allows the user to transfer all items registered on one table to another. However, the table being transferred to must have a balance of zero. To transfer a table, open the existing table, press the Table Transfer Key, enter the table to be transferred to, and then press the Table # Key.

  • Page 29: Using Condiments

    6.4 Using Condiments CONFIGURING THE SYSTEM USING QPROG Before you can use condiment selection you must activate the condiment table file and condiment selection option in the configuration of the application program. As an example the system will be setup for maximum 16 condiment tables selection on PLU level. PLU # 1 will be programmed as STEAK and for compulsory selection of Condiment Table# 1 and 2.
  • Page 30 Set OPTION 1-1, Compulsory Selection Click on LIST Column Enter Key code 4011, 4012 and 4013 for Modifier 11, 12 and 13. Confirm by pressing OK 6 – PROGRAM PLU# 1 Open: QPROG->FILES->PLU Select PLU# 1 Enter Name STEAK Enter Department 1 Enter Price 100 Click on Column CONDI 1-8 Select 1 and 2...

  • Page 31: Additional Balance Functions

    6.5 Additional Balance Functions Select Balance Balance Number Balance Sales with Balance# key Sell Item Balance# Balance Sales with Clerk Lock Remove Sell Item Clerk Key Subtotal Invoice (when allowed) Receipt Balance# Invoice Subtotal Invoice directly after Sales Receipt Balance Sell Item Invoice Invoice and Payment...
  • Page 32 Select Balance Balance Number Sales with automatic Closing of Balance Balance Balance Sell Item Sell Item Transaction Void during Balance Sales Transacti Sell Item on Void Balance Subtotal Discount CLEAR INVOIC DISCOU Subtotal or Itemizer Discount including Balance total continue Balance Subtotal Inquiry CLEAR INVOIC...

  • Page 33: Programming The Cash Register

    7. Programming the Cash Register 7.1 Programming the Date and Time Programming the Date and Time can be easy achieved in the programming position. First, turn the to the (P)rogramming position. TIME To enter the date, enter the following format : DayDayMonthMonthYearYearYearYear (standard) or MonthMonthDayDayYearYearYearYear Then press the Date key.

  • Page 34: Programming Files

    MODE 4 In this mode you can program the second Plu Descriptor. MODE 5 In this mode you can program the Plu Department Selection. MODE 6 In this mode you can add inventory to the PLU Inventory total when active. MODE 7 In this mode you can subtract inventory from the PLU Inventory total when active.
  • Page 35 File File KeyCode QPROG.DOC QPROG.DOC Number Type Chapter Paragraph Receipt Header Not Available Chapter 6 (SYSTEM) Receipt Header Receipt Trailer Not Available Chapter 6 (SYSTEM) Receipt Trailer Slip Header Not Available Chapter 6 (SYSTEM) Slip Header Slip Trailer Not Available Chapter 6 (SYSTEM) Slip Trailer General Texts Not Available...

  • Page 36: Scanning

    7.4 Scanning When scanning codes are activated in the configuration of the application it is possible to create and/or delete items on the cash-register either in Program Mode or during transaction when an item is not found. Furthermore there are some special maintenance procedures which are can be activated in Manager or programming mode.
  • Page 37 For maintenance of the PLU file there are the following commands: 100 – MERGE and DELETE This command will MERGE the UPDATE and the BASE FILE and DELETE the articles marked for deletion. This command can be used when new item are created and items were deleted.

  • Page 38: Programming Network Features

    7.5 Programming Network Features 7.5.1 Activating the Network The network is activated by programming the REGISTER# in PARAMETER 53 and the NETWORK PORT in PARAMETER 89. There are two types of network possible: RS-232 NETWORK When you want to connect only 2 registers in a network you can also use a RS-232 network using the standard RS-232 ports in your register.

  • Page 39: User Report

    Example: Printing Report #5 after having moved the control lock to the X or Z position. Use the Down Key to move down the list on the display until the report (5) is shown. Option1: Scrolling Display Text ( - ) 1>Report (5) CURSOR Option2: Entering the Report Number Directly...

  • Page 40: Types Of System Reports

    8.2 Types of System Reports Key lock position X or P : Print without clearing data Key lock position Z : Print and clear data xx + SYS (-) : Print system report type xx : Report Type Total Sales Groups Departments Articles...

  • Page 41: Installing The Cash Register

    9. Installing the Cash Register 9.1 Dot Matrix Printer 9.1.1 Installing of Paper Rolls Cut the edge to be feed straight like this Do not try to feed the paper if it is like this 1. Lift up and remove the printer cover.

  • Page 42: Installing And Replacing Of Ribbon Cassette

    To remove a paper roll, cut as shown and feed out the off-cut with the respective “PAPER FEED“ Key. Warning: under circumstance pull the paper while still printing. Printer may be damaged. Repeat these steps for the second printer station when applicable. cut the paper here 9.1.2 Installing and Replacing of Ribbon Cassette 1.

  • Page 43: Paper Insertion

    9.2.1 Paper Insertion 1. Turn the Cash Register on. 2. Using scissors cut the edge of the paper roll as shown below. 3. Open the printer cover. 4. Insert the paper roll with the correct direction. 6. Hold both edges of the paper and insert it straight into the paper funnel. The printer feeds and cuts the paper off automatically.

  • Page 44: Accessories And Options

    11.1 Information on the Electromagnetic Compatibility and Safety CE Conformance This QUORiON cash register conforms to the European Community’s EMV 2004/108 directive. The cash register fulfills the following technical European requirements: EN 55022 – „Norm values and measuring procedures for radio interference properties –...

  • Page 45: Character Code Charts

    REMARK: If the cash register is installed in a system with other devices and components, all other devices and components must each show EMV conformance to the norm. According to the EMV 2004/108 directive as well as EC and national laws, the system integrator is responsible to ensure that the built system complies with regulations Power Cord Exchange The power cord can only be exchanged by a certified technician.

  • Page 46: Peripheral Devices

    SCANNER because this connector is equipped with the separate power supply (5 +) for the Scanner. 13.2 Cables The pin-layout of the serial ports of the QUORION cash registers is the same as the pin- layout of a serial port of a computer. 13.2.1 PC-Cable For the connection between a Cash Register and a PC (QProg) you need a standard 9- pin cross wired computer cable which has all signals connected.

  • Page 47: Printer-Cable

    13.2.2 Printer-Cable For the connection between Cash Register and an external printer you need a standard 9 to 25-pin cross wired printer cable. CR-1xxx PRINTER 9-PIN male 25-PIN male 2 - RXD 2 – TXD 3 – TXD 3 – RXD 4 - DTR 6 –...

  • Page 48: Test Routines

    15. Test Routines There are a number of procedures available in the register which can be used to test the hardware, reset the reports and test the transaction load by simulating transactions. The tests are started by entering a number on the TYPE key. The following are available: 301 –...
  • Page 49 5. The register will now make a sale of 10 articles. The articles used depend on the register number. It will use article 1 to 10 and add the REGISTER x 10. So on register 1 it will use article 11 to 20. 6.

  • Page 50: Battery Operated System Cr1200

    8. Recharge adapter: a. AC/DC-Adapter > 15W; Output 12-28VDC (or Car-Battery), or AC/AC-Adapter > 15W; Output 12-18VAC (Transformer); b. Connection: Hollow plug 5,5 mm x 2,5 mm; not polarized _______________________________________________________________________ 1.50.417247 BA-englisch CR1200 series QUORION (Stand: 15.01.09)

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