Table of Contents
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Table of Contents
Related Manuals for QUORION QMP 3396
Summary of Contents for QUORION QMP 3396
- Page 1 User Manual Electronic Cash Register QMP 3396 / TOPAS...
- Page 2 Dear valued customer! On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.
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Page 3: Table Of Contents
Index Introduction ................. 5 Specifications ................6 1. Keyboard ................. 7 1.1 Keyboard Layout 13 x 12 Flat ..............7 1.2 Names of Keys and their Function ............8 1.3 Operating Modes .................. 10 2. Basic Sales Functions.............. 11 2.1 Signing on a Clerk ................11 2.2 Making a Sale Using an Open Department .......... - Page 4 5.3 Printing the Bill and Closing off the Table ..........25 6. Advanced Table Functions ............26 6.1 Voiding an Item in a Table..............26 6.2 Transferring Tables ................27 6.3 Splitting a Table ................... 27 6.4 Using Condiments ................28 6.5 Additional Balance Functions ..............
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Page 5: Introduction
Introduction This electronic Cash Register is designed to help your business function smoothly by providing efficient register operations and accurate management reports. Start-up is quick and easy, yet there are many options that can be added and revised so that you can customize your operations for optimum productivity. -
Page 6: Specifications
Specifications... -
Page 7: Keyboard
1. Keyboard 1.1 Keyboard Layout 13 x 12 Flat The keyboard consists of 156 key locations which are freely programmable by your dealer according to your specific requirements. Ü Ö Ä CAPS CLERK PRICE PAGE CURSOR RECPT JOURNAL SHIFT SHIFT SHIFT RECPT MODI... -
Page 8: Names Of Keys And Their Function
1.2 Names of Keys and their Function Key Label Key Name Function Numeric Keys - used for entering numbers Receipt Feed Key - advances the receipt paper RECEIPT Journal Feed Key - advances the journal paper JO URN AL - clears incorrect entries before registration and stops Clear Key Clear the error alarm... - Page 9 Key Name Function Key Label - used for finalization of all registrations and Cash Key Cash transactions in cash Check Key - used to tender payments made by check Check Card Card Key - used to tender payments made by card - used to shift the levels of direct keys Dept Department Shift Key...
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Page 10: Operating Modes
The operating modes control the operation of your Cash Register. There are six different modes for various functions. The selection of an operating mode is different on the QUORiON 3396 and TOPAS: QMP 3396: Mechanical key lock The following keys are provided: - Operator key for modes:... -
Page 11: Basic Sales Functions
2. Basic Sales Functions 2.1 Signing on a Clerk A clerk can be described in cash register terminology as the person who is assigned to the cash register. Every transaction made by that person is recorded and a report can be printed out at the end of a shift. -
Page 12: Making A Sale Using An Open Department
2.2 Making a Sale Using an Open Department An open department refers to a department with an undetermined selling price. Items which have not been programmed are categorized into such departments. The salesperson determines the price during registration. Example: To enter a price of $2 for department 3, press the unit price including the cents, followed by the department key. -
Page 13: Creating A Plu During A Sale
2.3.1 Creating a PLU during a Sale Occasionally, a salesperson may have to enter a new item, which has not been programmed into the cash register. In such a case, your cash register will automatically prompt you to create this item. Press the Subtotal Key to confirm or the Cancel Key to exit the prompt. -
Page 14: Ringing Up Multiple Items In A Sale
2.4 Ringing up Multiple items in a Sale Instead of pressing the same item repeatedly, the salesperson can make use of the Multiplication Key. Enter the quantity first to be rung up, followed then by the Multiplication Key and then the item. Example: To ring up an open department of $3.50 five times. -
Page 15: Tendering A Sale
2.5 Tendering a Sale A sale has to be tendered for it to be valid. Several tendering keys may exist on the keyboard. The most common are CASH, CARD, and CHECK. Other 2 Cola 2,20 4,40 tendering keys may be added to the keyboard. See ---------------------------------- Programming Tender Keys in the Programming Manual. -
Page 16: Correcting The Last Entry
3.2 Correcting the Last Entry The Error Correct Key (EC) is responsible for voiding the last item that the user rang up in a sale. This is normally the item that appears on the display. An error correct can only be used in a sale and can only void the last item. -
Page 17: Refunding Items Outside Of A Sale
Example: To void a scanned PLU. Void Scan PLU Once the item has been voided, turn the key back to the (R)egister position and proceed with the sale. 3.4 Refunding Items outside of a Sale When items are being returned, a refund must be done on the cash register to record the item back into stock and refund the customer with some form of payment. -
Page 18: Giving Discounts During A Sale
Example: To refund a scanned item where manager supervision is required. Refund Scan PLU If an item is being swapped out or exchanged, refund the returned item first, then register the new item. Press Refund 1 PLU 1 2,50 -2,50 Subtotal to view the outstanding amount due. - Page 19 Example: Percentage Discount on PLU 7 where the discount is pre-programmed. Example: Percentage Discount on the entire sale, where the user must determine the percentage to be given (10%). Total Total Discounts... Example: Pre-programmed Amount Discount on a scanned PLU, where the manager supervision is required.
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Page 20: Cancellation Of A Sale
3.6 Cancellation of a Sale To cancel an entire sale, simply press the Cancel Key. The cash register will cancel all items that were rung up for that particular CANCEL sale. Under manager supervision, turn the control lock to the (M)anager position and press the Cancel Key. -
Page 21: Foreign Currency Function
Example: To register PLU 5 with Price Level 2. Price Shift To return to Price Level 1, simply press the Price Shift Key again. 4.3 Foreign Currency Function Foreign currency conversion is important for those countries that deal with more than one currency. -
Page 22: Holding A Cash Sale
4.4 Holding a cash Sale The hold function allows the user to temporarily hold a sale, proceed to the next sale, and later call up and complete the original sale. This is useful in situations, where there are complications experienced by the HOLD purchaser, such as an article with no price, or where the purchaser does not have enough money, and holding the sale helps reduce time... -
Page 23: Pay-Out And Received On Account
4.8 Pay-Out and Received on Account Money can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a Pay-Out (PO). To perform a pay-out, firstly enter the amount to be paid out, then press the Pay-Out Key (PO) and finally a Tender Key, i.e. -
Page 24: Preset Price Override Function
Example: A subtotal of $10, of which $6 is paid in Cash and $4 is paid by Card. Cash Total Card 1 Total Note: make sure that the entire total has been tendered before proceeding with the next sale. 4.10 Preset Price Override Function In certain situations the user is required to override a preset price during a sales transaction. -
Page 25: Printing The Bill And Closing Off The Table
Option1: Entering the table number and pressing Table # Example: To open Table 5 Table Option2: By pressing Table #, scrolling down until the table has been found, and pressing Table # again to make the selection. Example: Table Table CURSOR Once a table has been opened, the user can begin entering the articles. -
Page 26: Advanced Table Functions
Once the bill has been paid by the client, the waiter can close-off the table and print a valid invoice for the client. To achieve this, enter the table number followed by the Print Table Key. The waiter is now required to choose a form of payment, i.e. -
Page 27: Transferring Tables
6.2 Transferring Tables Transferring tables allows the user to transfer all items registered on one table to another. However, the table being transferred to must have a balance of zero. To transfer a table, open the existing table, press the Table Transfer Key, enter the table to be transferred to, and then press the Table # Key. -
Page 28: Using Condiments
6.4 Using Condiments CONFIGURING THE SYSTEM USING QPROG Before you can use condiment selection you must activate the condiment table file and condiment selection option in the configuration of the application program. As an example the system will be setup for maximum 16 condiment tables selection on PLU level. PLU # 1 will be programmed as STEAK and for compulsory selection of Condiment Table# 1 and 2. - Page 29 Set OPTION 1-1, Compulsory Selection Click on LIST Column Enter Key code 4011, 4012 and 4013 for Modifier 11, 12 and 13. Confirm by pressing OK 6 – PROGRAM PLU# 1 Open: QPROG->FILES->PLU Select PLU# 1 Enter Name STEAK Enter Department 1 Enter Price 100 Click on Column CONDI 1-8 Select 1 and 2...
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Page 30: Additional Balance Functions
6.5 Additional Balance Functions Select Balance Balance Number Balance Sales with Balance# key Sell Item Balance# Balance Sales with Clerk Lock Remove Sell Item Clerk Key Subtotal Invoice (when allowed) Receipt Balance# Invoice Subtotal Invoice directly after Sales Receipt Balance Sell Item Invoice Invoice and Payment... -
Page 31: Programming The Cash Register
Select Balance Balance Number Sales with automatic Closing of Balance Balance Balance Sell Item Sell Item Transaction Void during Balance Sales Transacti Sell Item on Void Balance Subtotal Discount CLEAR INVOIC DISCOU Subtotal or Itemizer Discount including Balance total continue Balance Subtotal Inquiry CLEAR INVOIC... -
Page 32: Easy Programming
7.2 Easy Programming The register has a special program mode which can used by a clerk with Manager authority or when the Central Lock is in the MANAGER ( M ) position. The mode is started by entering the mode number on the SUBTOTAL key. When the mode is not active ERROR#1 (Invalid Entry) is shown otherwise the register will print the mode on the receipt, journal and electronic journal. -
Page 33: Programming Files
7.3 Programming Files Programming the individual files using the keyboard is done by using the UP, DOWN, PGUP, PGDN, TYPE (program type), X and CR (User Report) key. You can only program when the Central Lock is in X, Z or T position. You start programming by either entering the FILE# directly on the TYPE key or by pressing the TYPE key without entry which will open the programming window and you can select the file you want to program. - Page 34 Not Available Chapter 5 (FILES) Tax File Clerk 2XXX Chapter 5 (FILES) Clerk File Salesperson 3XXX Chapter 5 (FILES) Salesperson File Tenders Chapter 5 (FILES) Tender File Drawers Chapter 5 (FILES) Drawer File PORA Chapter 5 (FILES) P.O. and R.A. File Discounts 10XX Chapter 5 (FILES)
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Page 35: Scanning
7.4 Scanning When scanning codes are activated in the configuration of the application it is possible to create and/or delete items on the cash-register either in Program Mode or during transaction when an item is not found. Furthermore there are some special maintenance procedures which are can be activated in Manager or programming mode. - Page 36 For maintenance of the PLU file there are the following commands: 100 – MERGE and DELETE This command will MERGE the UPDATE and the BASE FILE and DELETE the articles marked for deletion. This command can be used when new item are created and items were deleted.
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Page 37: Programming Network Features
7.5 Programming Network Features 7.5.1 Activating the Network The network is activated by programming the REGISTER# in PARAMETER 53 and the NETWORK PORT in PARAMETER 89. There are two types of network possible: RS-232 NETWORK When you want to connect only 2 registers in a network you can also use a RS-232 network using the standard RS-232 ports in your register. -
Page 38: Sharing Printers
7.5.5 Sharing Printers It is possible to share printers in the network. All printers (external and internal) in the network can be shared. When a printer is shared the register will automatically print the tickets at the END of the transaction because it has to sent a complete ticket to a shared printer. -
Page 39: Program Mode 99
7.5.7 Program Mode 99 With program mode 99 it is possible to disable or enable a register in the network. In order to avoid the loss of data the registers in the network will try to sent print, balance and article data for ever when an error occurs until you disable the register using MODE 99. -
Page 40: System Reports
8. System Reports All reports, whether x, z, or any financial, report are freely customizable and programmable by the user. Therefore, you will be able to include any information you consider essential. You can call up reports by turning the control lock key into the appropriate lock position, either X or Z. -
Page 41: Types Of System Reports
8.2 Types of System Reports Key lock position X or P : Print without clearing data Key lock position Z : Print and clear data xx + SYS (-) : Print system report type xx : Report Type Total Sales Groups Departments Articles... -
Page 42: Maintenance
9.2 Information on the Electromagnetic Compatibility and Safety CE Conformance This QUORiON cash register conforms to the European Community’s EMV 2004/108 directive. The cash register fulfills the following technical European requirements: EN 55022 – „Norm values and measuring procedures for radio interference properties –... -
Page 43: Character Code Charts
11. Peripheral Devices 11.1 Interface Ports The QMP 3396 / TOPAS by default is equipped with 4xRS232 and LAN interface. One of the RS232 interfaces supports +5VDC as power supply for external devices like scanner, display, QuoriLog etc. The LAN port may be used for PC communication and cash register network. -
Page 44: Cash Register Network Illustration
11.2 Cash Register Network Illustration 11.3 RS232 Cables The pin-layout of the serial ports of the QUORION cash registers is the same as the pin- layout of a serial port of a computer. 11.3.1 PC-Cable For the connection between a QMP Cash Register and a PC (QProg) you need a standard 9-pin cross wired computer cable which has all signals connected. -
Page 45: Printer-Cable
D-SUB connector of the adapter and put the other end of the adapter in the interface socket of the TOPAS. You can order the special adapter cable from your local QUORION dealer. If you want to make the connection yourself, please note the following specifications:... - Page 46 Recommended for: - PC - External Printer - External Display - Mobile Ordering System (Handy) - Card Terminal - Scanner - Scale Kitchen printer adapter for direct connection CON-M 08Pin/RJ45 CON-M 25Pin/DSUB Pin 1 Pin 1 Pin 2 Pin 2 Pin 3 Pin 3 Pin 4...
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Page 47: Error Messages
12. Error Messages Error Description Invalid Entry Invalid Time Invalid Date Invalid Article Unknown Report Invalid Function Transbuf. Full Still in Transaction User Break No Under/Tender Still in Tender Scanning Error Select Clerk Select Salesperson Item not Sold No Price Entered No Zero Price Closed Drawer Manager Required... -
Page 48: Test Routines
13. Test Routines There are a number of procedures available in the register which can be used to test the hardware, reset the reports and test the transaction load by simulating transactions. The tests are started by entering a number on the TYPE key. The following are available: 301 –... - Page 49 400 – DIRECT TRANSACTION TEST 1. Turn Lock to P (also X or Z when allowed) 2. Enter the number of transaction on the X key if not entered then 10 transactions is default 3. Enter 400 on the TYPE key 4.
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Page 50: Contrast Setting At 16-Line-Display
6. When finished changing the contrast press the CLEAR key or turn the key lock. 7. The contrast setting is only possible if all receipts are closed. 1.50.417255 BA-englisch GB TOPAS QUORION CE (Stand: 14.01.09)