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Summary of Contents for QUORION QMP 5000
- Page 1 User Manual Electronic Cash Register QMP 5000 series...
- Page 2 Dear valued customer! On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.
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Page 3: Table Of Contents
Index 1. Safety Precautions .................. 5 2. General information ................. 6 2.1 Technical data ........................6 2.2 Components .......................... 7 2.3 Operating modes ........................8 2.4 Interfaces ..........................9 2.4.1 Pin Assignment ........................ 9 2.4.2 Connection to PC ......................10 2.4.3 Connection to printer ..................... - Page 4 7.4 Keyboard Levels ......................... 29 8. Balance Functions (Tables) ..............29 8.1 Open and Close a Balance ....................29 8.2 Print the Invoice ........................30 8.3 Transfer Balance ......................... 30 8.4 Splitting a Balance ......................31 8.5 Balance Clerk Transfer ....................... 31 8.6 Modifiers and Condiments ....................
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Page 5: Safety Precautions
1. Safety Precautions This section presents important information intended to ensure safe and effective use of the QMP 5000 series. Please read this section carefully and store it in an accessible location. Be sure the voltage of your main power net corresponds to the input voltage printed on the rating plate of the system. -
Page 6: General Information
1 x LAN (RJ45) Card Reader 1 x Magnetic Card (optional) Clerk Key Lock Magnetic Dallas i-Button (optional) Application QMP – Quorion Multi Purpose Max. Number of PLU’s 55,000 Max. Number of Departments Software Max. Number of Clerks Max. Number of Sales Persons Max. -
Page 7: Components
2.2 Components Operator display (2 lines) Function key lock Keyboard (64 keys) Main switch Printer (2 x 38 mm) Operator display (8 lines) Function key lock Keyboard (108 keys) Main switch Printer (1 x 58 mm) Clerk key lock Operator display (16 lines) Function key lock Keyboard (128 keys) Main switch... -
Page 8: Operating Modes
2.3 Operating modes The operating modes control the operation of your Cash Register. There are six different modes for various functions. The selection of an operating mode can be done either by mechanical key lock or by soft key on keyboard. Function key lock The following keys are provided: - Operator key for modes:... -
Page 9: Interfaces
2.4 Interfaces The QMP 5000 series by default is equipped with 2xRS232, USB device and LAN interface. Optionally you may add further 4xRS232 interfaces. All RS232 interfaces support +5VDC on pin 9 as power supply for external devices like scanner, display, QuoriLog etc. The USB port is only prepared for PC communication. -
Page 10: Connection To Pc
By default RS232 port 1 is prepared for PC communication with 57600 baud. Please note that you will probably need an adapter cable from the RJ45 connector of the QMP 5000 to DSUB-9 on PC (see chapter 2.4.4). If your PC does not have an RS232 port, you may use a Serial-to-USB converter. -
Page 11: Connection To Printer
Connection via LAN In order to activate the Ethernet port for communication, you must program a valid IP ADDRESS in the cash register. This can be done in P-Mode by entering 97 on the TYPE key. The address consists of the three values IP BASE ADDRESS, SUBNET MASK and DEFAULT GATEWAY. The IP base address is the number of the register in the Ethernet network. - Page 12 Please note that you will probably need an adapter cable from the RJ45 connector of the QMP 5000 to DSUB-9 on printer cable (see chapter 2.4.4). If you want to make your own special cable for direct connnection to printer, please note the following description: QMP (RJ45) Printer (DSUB25 male)
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Page 13: Adapter Cable For Rs232
To connect standard peripheral devices you will need an adapter cable from the RJ-interface of the QMP 5000 series to the D-SUB connector of the external device. Connect the original cable of the device to the D-SUB connector of the adapter and put the other end of the adapter in the interface socket of the QMP 5000. -
Page 14: Keyboard
2.5 Keyboard 2.5.1 Keyboard Layout The keyboard consists of 64, 104 or 128 key locations which are freely programmable by your dealer according to your specific requirements. 2.5.2 Keyboard 8 x 8 CLERK RECEIPT JOURNAL RECPT DEPT ON / OFF SHIFT CAPS –... -
Page 15: Keyboard 8 X 16 Flat
2.5.3 Keyboard 8 x 16 Flat CAPS CLERK PRICE SHIFT SHIFT SHIFT PAGE CURSOR RECEIPT JOURNAL RECPT MODI ON/OFF PAGE CURSOR TYPE REFUND – % ( – ) PRINT PRINT GUEST VOID CARD INVOICE INVOICE DATE TABLE TABLE CHECK SPLIT TRANS TOTAL TIME... -
Page 16: Names Of Keys And Their Function
2.6 Names of Keys and Their Function Key label Key name Key function Numeric Keys - used for entering numbers Receipt Feed - advances the receipt paper REC EI P T Journal Feed - advances the journal paper JO URN AL Clear CLEAR - clears incorrect entries and stops the error alarm... - Page 17 Key Label Key Name Key Function - calculates sub total Sub Total TOTAL - prints out receipt copy if no receipt opened Cash Payment CASH - used to tender payments in cash Check Payment - used to tender payments in check Check Card Payment - used to tender payments in card...
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Page 18: Getting Started
The QMP 5000 series come with an external power supply. First, please check if the specifications printed on the label fit your local voltage. If so, connect the power pack to the QMP 5000 series. The power plug is at the rear next to the interfaces. Now connect the power supply with the power circuit and turn on the QMP 5000 series with the main switch. -
Page 19: Register A Department
4.2 Register a Department Department keys may be used either to enter free prices or to select PLU’s from a list. If you press a department key without entry, you will see a list with all PLU’s which are linked to that department. -
Page 20: Create A Plu During The Sale
Press the “Sub total” key to confirm or the “Clear” key to exit the prompt. Once confirmed the QMP 5000 series will ask you for the price. Upon entry of the price, press the “Sub total” key again to confirm. Then enter the department to which the PLU is linked and press Subtotal to confirm. -
Page 21: Multiplication/Division
4.6 Multiplication/Division Instead of pressing the same item repeatedly, you may use the “Multiplication” key. First, enter the quantity to be CUSTOMER LOGO rung up, followed by the “Multiplication” key and then the item. 5 Department 1 17,50 3 PLU 25 3,00 Depending on the programming, the “Multiplication”... -
Page 22: Holding A Sale
It is recommended to press the “Subtotal” key before tendering, to have the possibility to check the subtotal and to enter the tendered amount. The QMP 5000 series will then automatically calculate the change owed to the customer. -
Page 23: Tendering In Foreign Currency
4.9 Tendering in Foreign Currency In addition to the local currency the QMP 5000 series can operate with different foreign currencies, which are saved separately in the reports. Just press the “FCE” key instead of Subtotal to convert the total amount in a pre-programmed foreign currency. On the... -
Page 24: Corrections
5. Corrections 5.1 Clearing of Inputs and Error Messages To erase an incorrect entry not yet registered, and to clear any error messages just press the “Clear” key. CLEAR 5.2 Error correction The “Error Correct” key (EC) is used to clear the last item CUSTOMER LOGO immediately. -
Page 25: Refund
5.4 Refund A refund is used to return previously sold items. The PLU’s CUSTOMER LOGO will be added to the stock and the money is returned to the customer. The turnover in the reports will be corrected. REFUND -1 PLU 1 -0,10 REFUND To refund an item, press the “Refund”... -
Page 26: Transaction Cancel
5.6 Transaction Cancel The “Transaction cancel” is used to void a complete receipt before it is finalized with a payment. Simply press the key “Transaction cancel” to automatically void all items from the current receipt. 5.7 Tender Correction With the function “Tender Correction” you may change any amount from one payment media to another. -
Page 27: Amount Discount/Surcharge
6.2 Amount Discount/Surcharge Similarly, it is possible to use amount rebates. The only difference is that no percentages are calculated but rather CUSTOMER LOGO total amounts such as coupons are subtracted/added. 1 PLU 1 10,00 Enter the amount directly after the item or the subtotal and 1 PLU 2 5,00 press the “(-)”... -
Page 28: Using Shift Levels
It is also possible to block the shift for either PLU’s or departments. 7.2 Price Shift The QMP 5000 series allows for more than one sales price for each PLU. This is a useful function for special occasions, such as Happy Hour or item promotions. You may program an automatic price shift based on a time period or manually change the price shift via key entry. -
Page 29: Keyboard Levels
7.4 Keyboard Levels Keyboard levels are used to change the complete programming of the keyboard. As a result it is not only possible to change PLU- and department keys, but all functions. It is therefore very easy to activate time- or season-dependant actions and functions without re-programming the POS. Depending on the programming, the keyboard level will be reset automatically after an item, a transaction, or not at all. -
Page 30: Print The Invoice
8.2 Print the Invoice To invoice a table you must re-open it first. All ordered items and the subtotal will be displayed. Now press the key CUSTOMER LOGO “Print Invoice”. INVOICE You may choose to finish the table immediately by Table # payment or receive a proforma invoice. -
Page 31: Splitting A Balance
8.4 Splitting a Balance The function “Table Split” is used to create more than one invoice from the same table. This may be necessary if the guests of one table wish to pay separately, for example. To split a table, first open it and press the key “Table Split”. -
Page 32: Modifiers And Condiments
CURSOR 9. Reports The QMP 5000 series offer a wide range of reports to collect and monitor your sales data. All functions of the system have their own report memory in four periods. They can be checked separately as system reports or combined as free programmable user reports. The report memory of each function does not only contain the total sum, but also information about clerks and time periods. -
Page 33: System Reports
9.1 System Reports Each function of the POS has its own system report, which is permanent in the software. Depending on the configuration, this report can contain different information such as customer count, quantity, and amount. If you press the key “SYS” in mode X or Z you will receive a list of all available system reports. Now, you can select one report with the cursor keys and confirm by pressing “SYS”... -
Page 34: User Reports
9.2 User Reports User reports are freely programmable report lists containing several system reports. Hence, you have the possibility to create your individual reports. While programming the POS, you can define what data should be printed in the “Daily Report”, for instance. Later you only need to call one user report instead of manually selecting several different system reports. -
Page 35: Electronic Journal
9.3 Electronic Journal The Electronic journal will log all operations of the POS by storing a copy of each receipt printout. Depending on the programming you can do this either in binary or in ASCII text format. If you press the key “ENTER” in mode X or Z you will receive a list of all available user reports. Scrolling to the end of the list, you will find the entry “Electronic journal”. -
Page 36: Binary Format
PAGE 10. Programming The programming of the QMP 5000 series is classified in two parts: configuration and file programming. First the requested functions must be activated in the configuration. This will allocate the memory for each function. Then the pre-configured functions can be filled with user data in the programming. -
Page 37: Easy Plu Programming
10.2 Easy PLU Programming The easy programming of PLU’s is done in manager mode (M) only. To program a PLU enter the code number of the data field you want to change and confirm with the “Subtotal” key. The following codes are available: Sales Price Cost Price Description... -
Page 38: File Programming
10.3 File Programming Start programming either by entering the file number directly on the “TYPE” key or by pressing the “TYPE” key without entry and selecting the file from the programming window. At the end of each line the file number is shown in brackets for reference. Please note that files, which are not activated in the configuration, will not be shown. -
Page 39: Program Version And Test Routines
Example: Change tax rate 1 to 9.00 %: CASH TYPE ENTER TYPE CURSOR 10.4 Program Version and Test Routines The QMP 5000 series have a set of test routines built-in to check certain hardware components receive --------------------------- information about the installed drivers and software F: 1v-WE version. -
Page 40: Training Mode
11. Training Mode The training mode is used to test all functions of the QMP 5000 series without adding the turnover to the reports. The report memory will not be changed and all counters remain constant. Please note that in this mode all receipts will be automatically marked as „Training”. -
Page 41: Power Supply And Interfaces
12.1 Power Supply and Interfaces Please use the delivered power supply for the QMP 5000 series only. The usage of other power supplies may damage your POS system. No liability is accepted for such damages. The interface connections should only be plugged if the system is switched off. Please note also the maximum cable lengths of 5 meters for USB and 15 meters for RS232. -
Page 42: Information On The Electromagnetic Compatibility And Safety
13. Information on the Electromagnetic Compatibility and Safety CE Conformance This QUORiON cash register conforms to the European Community’s EMV 2004/108 directive. The cash register fulfills the following technical European requirements: EN 55022: “Norm values and measuring procedures for radio interference properties characteristics of information technology devices“...
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