Intermec CN50 User Manual page 61

CN50 Mobile Computer User's Manual
Problems While Configuring the CN50
Problem
You cannot type a
character on the
keypad or you can
only type uppercase
or lowercase letters.
^
You press and
nothing happens.
You insert a
microSD card and
cannot find the
SDMMC Disk folder
on the CN50.
The Battery status
LED is on.
The computer
appears to be locked
up and you cannot
enter data.
You tap the screen
and nothing
happens.
Chapter 4 — Troubleshooting and Maintaining the CN50
Possible Solution
You may have locked a modifier key on the keypad.
Press the necessary key sequence to unlock the key.
For help, see "Using the Keypad " on page
•
Make sure the backlight is on.
•
Make sure you have a charged battery that is
installed correctly. For help, see
Battery" on page
•
The battery may be discharged. Replace the battery
with a spare charged battery, or charge the battery.
•
Reset the CN50. For help, see
CN50" on page
•
The microSD card may not be installed correctly.
Insert the microSD card as described in Steps 2
through 4 of "Using a microSD Card" on
page 21.
•
The microSD card may be damaged. Try another
microSD card.
•
If the battery status LED is a steady green, the
battery is more than 95% charged and computer is
on a charger.
•
If the battery status LED is blinking red, then the
battery is low. Replace or charge the battery.
•
If the battery status LED is a steady red, the main
battery is on charge.
•
Press and hold the power key to turn off the CN50,
and then press the power key again to turn it on.
•
Cold boot the CN50. For help, see
the CN50" on page
•
Try reloading the firmware. For help, see
"Updating the System Software" on page
•
If the CN50 does not boot or reset, contact your
Intermec representative for help.
•
Align your screen. For help, see
Touch Screen" on page
•
Make sure the CN50 is not locked.
"Charging the
3.
"Resetting the
55.
"Cold Booting
56.
"Aligning the
14.
8.
46.
51