Intermec CN50 User Manual
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Intermec CN50 User Manual

For windows embedded handheld 6.5
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CN 50
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  • Page 1 CN 50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2011-2012 by Intermec Technologies Corporation. All rights reserved.
  • Page 3 Revision 001. Version Number Date Description of Change 03/2012 Revised to add information on the ScanNGo bar code, available languages, Intermec applications, new CN50 accessories, and the 5-megapixel camera. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 4 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 5: Table Of Contents

    Overview of the CN50 Features........
  • Page 6 About Intermec Applications ........
  • Page 7 About the Structure of Intermec Settings ........
  • Page 8 Clean the Computer.............107 viii CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 9 CN50 Docking Connector Specifications ........
  • Page 10 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 11: Before You Begin

    The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 12: Web Support

    Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea Email: jmyou@idif.co.kr korlim@gw.idif.co.kr CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 13: Who Should Read This Manual

    This manual provides you with information about the features of the CN50, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CN50, you should be familiar with your network and general networking terms, such as IP address. Related Documents This is a list of related Intermec documents.

  • Page 14: Patent Information

    6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930 There may be other U.S. and foreign patents pending. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 15: About The Computer Features

    About the Computer Features This chapter introduces the CN50 Mobile Computer with the ® Windows Embedded Handheld operating system. Use this chapter to learn about the basic features and functions of the CN50, as well as the available accessories for the CN50.

  • Page 16: About The Cn50 Mobile Computer

    Handheld operating system. The CN50 uses dual ARM processors to provide high throughput and is the first mobile computer with the latest High Speed Uplink Packet Access (HSUPA). The CN50 is also the first voice-enabled mobile computer that can be changed from a CDMA network to a GSM/UMTS network and back to CDMA.

  • Page 17: Overview Of The Cn50 Features

    • Area imager that can read bar codes, capture signatures, and support Enhanced Mobile Document Imaging (eMDI) The CN50 Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 18: About The Status Leds

    Chapter 1 — About the Computer Features Use this manual to understand how to use the CN50 and other features and options available on it. Note: For information about the Mobile applications installed on the CN50, see the online Help. For additional information, visit Intermec Knowledge Central atintermec.custhelp.com.

  • Page 19: Cn50 Accessories

    Green function keys are enabled if you have a numeric keypad. Amber Amber function keys are enabled. CN50 Accessories The CN50 ships with a battery. All other accessories are sold and ordered separately. For help, contact your local Intermec sales representative. CN50 Accessories Accessory...
  • Page 20 Use the vehicle holder to hold your CN50 while you are using it in a vehicle. CN50 Vehicle Power Adapter Use the vehicle power adapter to charge the (Model AE36) battery installed the CN50 from your vehicle. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 21: Turn On The Cn50 For The First Time

    The CN50 turns on, and you are prompted to select a language. Note: You cannot change the language once it is loaded on your CN50. The only way to modify the language selection is to reload or update the firmware. For help, see “Update the System Software”...

  • Page 22: Charge The Battery

    Charge the Battery Make sure you fully charge the AB25 battery before you use your CN50. You can charge the battery before or after you install it in the CN50. A fully discharged battery charges in approximately 6 hours. Use the next table to understand how long it takes to charge your battery in each of the CN50 charger or dock accessories.

  • Page 23: Change The Battery

    Change the Battery The CN50 resets when you remove the battery. 1 Save your files and close any open applications. 2 Shut down the CN50 by tapping Start > Shut Down. For more “Warm Boot the Computer” on page 105.

  • Page 24: About The Battery Status

    The battery is charging. connected to external power Steady amber There is a battery error. The battery may be outside the allowable charging temperature or you may need to replace the battery. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 25: About Battery Life And Conservation

    Press to suspend the CN50. Store the CN50 for more If you are storing the CN50 for a few days, such as than a day. over the weekend, install the charged battery or attach the CN50 to a power source.

  • Page 26: About The Keypad

    IDL Resource Kit from the Intermec website at www.intermec.com/idl. The CN50 comes with either a numeric keypad or a QWERTY keypad. The QWERTY keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.

  • Page 27: About The Power Button

    When you press and hold the Power button ( ), you put the CN50 into suspend mode. In this lower power mode, the CN50 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.

  • Page 28: Capitalize Characters

    You can turn the screen backlight on and off using the keypad: For the numeric keypad, press • • For the QWERTY keypad, press CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 29: Configure The Screen Backlight

    (default), or vibrate. You can use the Volume application (available from the navigation bar) or the Volume buttons (on the side of the CN50) to change the volume of the computer. Location of Volume Buttons on the CN50 Volume buttons •...

  • Page 30: Insert A Microsd Card

    Insert a MicroSD Card You can use a micro Secure Digital (SD) card to increase file storage and install software. The CN50 supports an optional 32 GB maximum capacity microSD™ card. The microSD card slot is located in the battery compartment.

  • Page 31: Transfer Files To And From Your Pc

    You can use Microsoft ActiveSync (Windows XP or earlier) or Windows Mobile Device Center (Windows Vista or Windows 7) to establish a connection between your CN50 and PC. After you connect to your PC, you can transfer files, synchronize files, remotely debug, and perform other device management activities.
  • Page 32 Chapter 1 — About the Computer Features CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 33: About The User Interface And Intermec Applications

    Use this chapter to learn about the Windows® Embedded Handheld user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional Intermec applications you can download.

  • Page 34: About The User Interface

    Use the Title bar icons to view the current status of information, such as signal strength and battery power remaining. For more information on the Title bar icons, see “Title Bar Status Icons” on page CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 35: Interact With The Screen

    Represents the left click of a mouse. Double-tap Represents the left double-click of a mouse. Hold Represents the right click of a mouse when you press and hold on the screen and a context menu appears. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 36: Title Bar Status Icons

    The speakerphone is on. The phone is roaming. An alarm it set. The microphone is on. An internet call is in progress. A Bluetooth headset is detected. An ActiveSync connection has been established. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 37 A GPRS connection is active. An HSDPA network is available. Connecting to an HSDPA network. An HSDPA connection is active. Bluetooth is on. Wi-Fi is on but not connected, and no networks are detected. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 38 A voice call in on hold. There is no SIM card present in the computer. The volume is off and the phone is set to vibrate. The volume is on. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 39: Align The Screen Using The Stylus

    For help, see the next section. 1 Tap Start > Settings > Systems > Screen. 2 Tap Align Screen and follow the instructions to align the screen. 3 Tap OK. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 40: Align The Screen Using The Keypad

    Rotate the Screen The internal accelerometer enables you to have the screen rotate by sensing the orientation of the CN50. You can enable the screen to rotate all the time depending on orientation, you can enable it to rotate for specific applications, you can disable rotation for selected applications, or you can disable it.

  • Page 41: About Intermec Applications

    You can also download additional applications from Intermec to help you use all of the features available for your mobile computer. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 42: Applications Available On The Mobile Computer

    “Connect to a Bluetooth Scanner” on page Wireless Use the Wireless Printing application to connect to Printing a Bluetooth printer. For more information, see “Connect to a Bluetooth Printer” on page CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 43: Applications You Can Download To The Mobile Computer

    Devices may be on-site or remote. SmartSystems Foundation makes the most of limited IT resources, and lowers the total cost of ownership for Intermec data collection equipment. SmartSystems Foundation can be downloaded, at no charge from the Intermec website. For more information, visit www.intermec.com\SmartSystems.

  • Page 44: About Intermec Launcher

    Microsoft Internet Explorer. You can configure Intermec Browser for your specific application requirements and design your own web pages. You can download and use Intermec Browser for a 60-day evaluation period. After the evaluation period expires, you need to purchase a license.
  • Page 45 After the evaluation period expires, you will need to purchase a license and maintenance plan. About SIP Designer The Soft Input Panel (SIP) Designer application lets you create and download custom SIP keyboards to your mobile computer. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 46 Chapter 2 — About the User Interface and Intermec Applications CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 47: Use The Phone

    Use the Phone You can use the cell phone to send and receive telephone calls, as well as transmit data through cellular wide-area networks (WANs).

  • Page 48: About The Phone

    • CDMA • UMTS With the radio module installed in the CN50, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks. The CN50 provides a phone speaker, microphone, and speakerphone. It also supports Bluetooth headsets or hands-free kits. The factory default setting for the phone is disabled.

  • Page 49: Start The Activation Wizard

    2 In the Phone application, tap Menu > Activation Wizard. Activate the Computer on Sprint Use the following procedure to activate a CN50 programmed for Sprint. Before activating the CN50, you need to set the local date and time. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 50: Activate The Computer On Verizon

    Note: The CN50 must be activated within 24 hours of contacting Sprint with the MEID. 1 In a strong signal area, turn on or reboot the CN50 to automatically start the Hands Free Activation wizard. 2 If activation is unsuccessful on the first attempt, the wizard counts down from 60 seconds and tries again.

  • Page 51: Activate The Umts Phone

    Internet Explorer. Activate the UMTS Phone Use a SIM card to activate the UMTS/HSPA phone on the CN50. You can purchase the SIM card from your network provider. Insert the SIM card in the battery cavity on the back of the CN50.

  • Page 52: Turn The Phone On And Off

    3 (Optional) To configure the phone, tap Menu in the tile bar at the bottom of the screen. 4 Tap OK when you are done configuring the options. 5 Tap OK to close Wireless Center. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 53: Make A Phone Call

    1 Tap Start > Phone. 2 Dial an emergency number, such as 112, 911, 000, 08, 118, 119, or 999. 3 Tap Talk. The call goes through to the appropriate emergency service. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 54 Chapter 3 — Use the Phone CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 55: Use The Imager

    Use the Imager You can use the imager to read bar codes and capture signatures. You can also configure the imager to meet your specific data collection and environmental needs.

  • Page 56: About The Imager

    Chapter 4 — Use the Imager About the Imager The CN50 has two available area imagers, the EA11 and EA21. The next table shows the minimum bar code size supported by each imager. Minimum Bar Code Sizes Imager EA11 5 mil...

  • Page 57: About Document Imaging

    You can download a full version of eMDI from the CN50 page on the Intermec website at www.intermec.com. The eMDI application will place an “Intermec Demo” watermark on the captured documents until you purchase the eMDI Client Software License (P/N 454-025-001).

  • Page 58: Read Bar Codes

    Read Bar Codes 1 Press to turn on the CN50. 2 Point the scanner window at the bar code label, and hold the CN50 steady a few inches from the label. 3 Press the Scan button. The laser pointer and illumination beam and frame appear.
  • Page 59 2D bar code symbologies, and support omni-directional (360°) scanning. Omni-directional scanning lets you position the CN50 in any orientation to read a bar code label. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 60 Chapter 4 — Use the Imager CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 61: Use The Camera

    Use the Camera You can use the color camera to take pictures and record videos.

  • Page 62: About The Color Camera

    You can use the Pictures & Videos application on the CN50 to take, view, and edit pictures or record and launch video clips stored on the CN50 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.

  • Page 63: Take A Picture

    4 Tap Take Pic on the taskbar or press Enter to save the image. If you select to save your pictures to Main memory, they are saved to permanent storage on the CN50. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 64: Record A Video

    Save Pictures and Videos to an SD Card Pictures and videos are automatically saved to the main memory on your CN50. You can change the default location to an SD card to easily transport them to another device. “Insert a MicroSD Card” on 1 Install a microSD card.

  • Page 65: Use Gps

    Use GPS The CN50 comes equipped with an integrated Global Positioning System (GPS) receiver. It can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications.

  • Page 66: About The Integrated Gps On Your Computer

    GPS data without requiring applications to recognize and parse NMEA syntax. Use the GPSID Installed on the Computer To use the GPSID installed on your CN50, you need to configure the GPSID settings. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 67 2 Select the COM port that you want your programs to use to get GPS data from your CN50. 3 Tap Access and select the Manage GPS automatically check box. 4 Tap OK. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 68: Improve Gps Performance On The Computer

    CDMA or UMTS-enabled computer to automatically download a small assistance data file from the XTRA servers through a brief internet access session. Note: You must select Qualcomm XTRA operating mode to download the assistance file. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 69 1 Tap Start > Settings > System > GPS Settings. 2 Tap Menu > Download Assistance File to download a small assistance data file. 3 Select Improve accuracy and choose an operating mode. 4 Tap OK. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 70 1 Open the GPS Settings Menu by tapping Start > Settings > System > GPS Settings > Menu. 2 Tap Set Auto-download Param. 3 Select Enable Auto Download and set the Download Interval. 4 Tap OK. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 71 1 Open the GPS Settings Menu by tapping Start > Settings > System > GPS Settings > Menu. 2 Tap Options. 3 Select Always allow. 4 Tap OK. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 72 Chapter 6 — Use GPS CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 73: Configure The Computer

    Configure the Computer Use this chapter to learn about the available methods for configuring your mobile computer. You can also use this chapter to learn how to configure network communications and wireless security.

  • Page 74: How To Configure The Computer

    Chapter 7 — Configure the Computer How to Configure the Computer You can configure many parameters on the CN50 such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CN50 operates.

  • Page 75: Start Intermec Settings

    About the Structure of Intermec Settings Use the next tables to help find the parameters you want to configure. The tables are organized to reflect the structure of the Intermec Settings Main Menu. If you see > next to a menu option, there are more screens available in the next level.
  • Page 76 Date and Time Date and time settings • Good Read Internal Scanner • Tethered Scanner • Bluetooth Scanner • Sounds Beeper and voice volume • Headset beeper volume Screen Screen rotation CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 77 None (displays applications that are licensed) Device Monitor Menu Device Monitor Options Parameters You Can Configure Poll Period (min) Poll Period (min) Send Asset Msg on Poll Send Asset Msg on Poll CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 78: Navigate In Intermec Settings

    Port Port (read-only) Keep Alive Ping Interval Keep Alive Ping Interval For more information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual. Navigate in Intermec Settings You can easily navigate through the screens in Intermec Settings to find the parameter you need to configure.

  • Page 79: Configure Profile Settings With Intermec Settings

    3 After several minutes, all of the default settings are restored. How to Hide Menu Items in Intermec Settings In Intermec Settings, you can hide items in the CN50 menus, or in the directory tree in the SmartSystems console. Hidden items are not saved when you back up your settings in the SmartSystems console.

  • Page 80: About Network Communications

    To hide menu items, right-click a menu item and choose Hide Menu Item from the list. Click Yes to clear the confirming message. To restore menu items, click the CN50 name at the top of the • directory tree to select it, and then choose View > Unhide Items.

  • Page 81: Configure 802.11 Radio Communications

    Chapter 7 — Configure the Computer Configure 802.11 Radio Communications Your CN50 has an 802.11 radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points. By default, the Wi-Fi radio is enabled.

  • Page 82: Configure Ethernet Communications

    “About Wireless Security” on page Configure Ethernet Communications You connect your CN50 to your Ethernet network with an Ethernet cable and an AD24 Ethernet multidock or AD27 single dock with Ethernet adapter. 1 Connect your CN50 to an Ethernet network with an AD24.

  • Page 83: Configure Bluetooth Communications

    Bluetooth devices. By default, the radio is turned off. 1 Tap Start > Settings > Bluetooth > Mode. 2 Tap the Turn on Bluetooth check box. 3 (Optional) To make the CN50 visible to other Bluetooth devices, tap Make this device visible to other devices. 4 Tap OK.
  • Page 84 Chapter 7 — Configure the Computer Connect to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, by using the Wireless Scanning enabler. 1 Tap Start > Settings > System > Wireless Scanning.

  • Page 85: Connect To A Bluetooth Printer

    Chapter 7 — Configure the Computer 3 To add a scanner by scanning a bar code on the CN50: a Tap Quick Connect and then tap Next. b Scan the bar code and tap Finish. To search for scanners: a Tap Search and then tap Next. The CN50 looks for scanners, and the Bluetooth device names of found scanners appears in the list.
  • Page 86 Note: You can also print wirelessly from inside your applications using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the IDL which is available from the Intermec website at www.intermec.com/idl. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 87: About Usb Communications

    3 Follow the onscreen instructions to connect to a Bluetooth audio device. About USB Communications You can use the CN50 AC adapter to transmit data to and receive data from a desktop PC or an Ethernet multidock through USB communications. The USB port supports both USB client and USB host.

  • Page 88: Create An Isp Connection

    5 Tap Next. 6 Enter the access phone number and tap Next. 7 Enter the User name, Password, and Domain (if provided by an ISP or your network administrator). 8 Tap Finish. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 89: Create A Vpn Server Connection

    • User name Password • • Domain name • TCP/IP settings • Host name or IP address of the VPN server CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 90: About Wireless Security

    2 Under My Work Network, tap Add a new VPN server connection. 3 Step through the screens to set up your VPN connection. About Wireless Security The CN50 provides five types of security for your wireless network: • Wi-Fi Protected Access 2 (WPA2™) •...

  • Page 91: Choose Between Microsoft And Funk Security

    • If you are using the CN50 in a static environment that requires a high level of security, you should use Funk security, which offers CCX v4.0 compliance, support for LEAP and TTLS, and configuration for up to four profiles.
  • Page 92 6 If you choose TTLS or PEAP: a For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for Credentials to troubleshoot your network connection. b Enter a User Name and User Password. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 93 Note: The correct date must be set on your CN50 when you enable Validate Server Certificate. 7 If you choose TLS: a Load a user and root certificate on your CN50. For help, see “Load a Certificate” on page b Enter a User Name and Subject Name.
  • Page 94 Enter a User Password. d For Validate Server Certificate, choose Yes. 8 If you choose TLS: a Load a user and root certificate on your CN50. For help, see “Load a Certificate” on page b For Validate Server Certificate, choose Yes.
  • Page 95 Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 96 1 Start Intermec Settings. For help, see “How to Configure the Computer” on page 2 Choose Communications > 802.11 Radio > Security Choice. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 97 Choose Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 98 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN50 internally converts it to a pre-shared key. 6 Save your settings.
  • Page 99 2 Choose Communications > 802.11 Radio > Microsoft Security. 3 For Network Authentication, choose Open. 4 For Data Encryption, choose WEP. 5 For Network Key Setting, choose Enter Key and Index. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 100: Load A Certificate

    Load a Certificate To use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CN50 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key.
  • Page 101 Tap OK. A dialog box appears asking if you want to load the root certificate. e Tap OK. The Enrollment Tool message box appears telling you that the certificate has been added. Tap OK to close the message box. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 102 Chapter 7 — Configure the Computer CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 103: Manage The Computer

    Manage the Computer Use this chapter to learn how to remotely update, configure, and monitor your Intermec mobile computers. You will also find information on installing and developing software applications as well as how to upgrade the system software.

  • Page 104: Manage The Computer In Your Network

    You can download SmartSystems Foundation at no charge from the Intermec website. For more information on SmartSystems, go to www.intermec.com\SmartSystems. To purchase an AutoDeploy license, contact your local Intermec sales representative. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 105: Manage The Computer Using Third Party Software

    Develop and Install Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer.

  • Page 106: Install Applications Using Smartsystems Foundation Console

    2 Double-click the application file to install it. The application file should appear in the Software Vault. 3 From the SmartSystems console in the Software Vault, drag-and-drop the application onto each CN50 in your network, or drop the application on a group of computers contained in a folder.

  • Page 107: Install Applications Using A Microsd Card

    Chapter 8 — Manage the Computer 1 On your PC, copy the .cab file you want to download to your CN50. 2 Create a connection between your PC and mobile computer using ActiveSync or Windows Mobile Device Center. 3 Click Explore. The Mobile Device window opens.

  • Page 108: Install Applications Using A Scanngo Bar Code

    “Update Individual or Multiple Computers Using SmartSystems Console”. • You can update individual computers using a microSD card. For more information, see “Update Individual Mobile Computers Using a microSD Card” on page CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 109: Update Individual Or Multiple Computers Using Smartsystems Console

    This process can take anywhere from 30 seconds to 15 minutes depending on the update. After the update is complete, the computer boots again. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 110: Update Individual Mobile Computers Using A Microsd Card

    6 Remove the microSD card. Note: If you do not remove the storage card, the update process repeats each time the computer reboots. 7 Reboot your mobile computer and follow the setup process. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 111: Troubleshoot And Maintain The Computer

    Troubleshoot and Maintain the Computer If you encounter any problems while using the CN50, look in this chapter to find a possible solution. You will also find information on routine maintenance.

  • Page 112: Troubleshoot Your Mobile Computer

    The computer indicates that it is Make sure the computer IP address, host IP address, authenticated, but it does not subnet mask, default router are configured for communicate with the host. network. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 113 Date and time are not saved when you perform a clean certificate has expired or your system date boot. Reenter the date and time, and then save your is incorrect” after you perform a clean changes. boot on the computer. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 114: Check 802.11 Network Status

    Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues. 1 Tap Start > File Explorer > Program Files > Intermec > Network > Wi-Fi > ISpyWiFi. The ISpyWiFi application launches. The ISpy tab shows: •...

  • Page 115: Troubleshoot Reading Bar Codes

    Change the reading angle and try again. • Move within two feet of a wall to test the effective scan of the scanner. For help scanning bar codes, see “About Bar Codes” on page CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 116 Try scanning the bar code label again. Make sure you match the data encoded in the bar code scan the entire label. label. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 117: Troubleshoot Operating The Computer

    105. • Try reloading the firmware. For help, see “Update the System Software” on page • If the computer does not boot or reset, contact your Intermec representative for help. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 118: Call Product Support

    Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative, call: 1-800-755-5505 Before you can call Intermec Product Support, make sure you have the following information ready: • Configuration number Serial number •...

  • Page 119: Find Your Software And Firmware Version Numbers

    In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, use this method only if all other recovery methods have failed. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 120: Clean Boot The Computer

    All other data, such as CN50 configuration and network settings, is preserved. 1 If possible, tap Start > Shut Down. 2 Remove the battery pack from the CN50 and wait 30 seconds. 3 Reinsert the battery pack and press the Power button. Clean Boot the Computer If the computer seems to be locked up, try warm booting and then cold booting the computer.

  • Page 121: Clean The Computer

    Force Clean Boot and then press to select Continue with Boot. The CN50 executes the clean boot. This process takes a few minutes 5 When prompted, tap the screen to set up the CN50. 6 Follow the instructions to calibrate the screen.
  • Page 122 Chapter 9 — Troubleshoot and Maintain the Computer CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 123: Specifications And Default Settings

    Specifications and Default Settings...

  • Page 124: Physical And Environmental Specifications

    Microsoft Windows Embedded Handheld 6.5.x Touch Screen Specifications Transflective TFT; QVGA color with touch panel; 240 x 320 pixels; 8.9 cm (3.5 in) diagonal active area; 5-level LED backlight control with settings. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 125: Keypad Options

    PDF417 Code 93 Planet Code 128/GS1-128 Plessey DataMatrix Postnet Dutch Post QR Code EAN/UPC Standard 2 of 5 EAN.UCC Composite SwedenPost GS1 DataBar Expanded Telepen GS1 DataBar Limited TLC 39 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 126: Cn50 Docking Connector Specifications

    Appendix A — Specifications and Default Settings CN50 Docking Connector Specifications The CN50 has an array of six pin surface contacts that provide USB “On the Go” (OTG) connectivity and charge power. CN50 Docking Connector Specification Number Signal Name Description VEXT Computer power (4.6 V @ 1.5 A)

  • Page 127: Ea21 Area Imager Minimum Reading Distances

    38.0 cm (15.0 in) Data Matrix 0.25 mm (10.0 mil) 12 cm (4.7 in) 22 cm (8.7 in) 0.38 mm (15.0 mil) 8.0 cm (3.15 in) 34 cm (13.4 in) CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 128: Ea21 Area Imager Typical Reading Distances

    PDF417 10 mils 8" Data Matrix 10 mils 4" 0" 4" 0.15mm/6 mils 8" 0.25 mm / 10 mils 12" 100% contrast UPC EAN 16" 0.5 mm / 20 mils CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 129 8.0 cm (3.15 in) 35 cm (13.8 in) PDF417 0.25 mm (10 mil) 7 cm (2.75 in) 29 cm (11.4 in) 0.38 mm (15 mil) 7 cm (2.75 in) 44 cm (17.3 in) CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 130: Ea11 Area Imager Minimum Reading Distances

    0.191 mm (7.5 mils) 3.71 cm (2.46 in) 16.41 cm (6.46 in) 0.254 mm (10 mils) 5.98 cm (2.35 in) 20.73 cm (8.16 in) 0.381 mm (15 mils) 27.58 cm (10.86 in) CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 131: Ea11 Area Imager Typical Reading Distances

    Data Matrix 7.5 mils 6" 4" PDF417 6.6 mils 2" 0" 2" 4" 6" 0.125mm/5mils 0.25 mm / 10 mils 8" 100% contrast UPC EAN 10" 0.5 mm / 20 mils CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 132: Default Configuration

    37 cm (14.4 in) Default Configuration The following tables list the default values of the configuration commands supported on the CN50. If you restore to factory default settings, the CN50 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings.
  • Page 133 Micro PDF417 Disable Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable SwedenPost Disable Telepen Disable TLC 39 Disable Symbology Option Settings CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 134 Signature Image Capture Disable Document Imaging Disable Decode Security Settings Decode Security Setting Default Value Consecutive Data Validation Identical Consecutive Timeout 300 ms Different Consecutive Timeout Center Decoding Disable Center Decoding Tolerance CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 135: Keypads And Keystrokes

    Keypads and Keystrokes...

  • Page 136: Standard Characters

    2 2 2 c 3 3 c 3 3 3 c 4 4 c 4 4 4 c 5 5 c 5 5 5 c 6 6 c 6 6 6 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 137 1 3 c 1 3 3 c 1 3 3 3 c 1 4 c 1 4 4 c 1 4 4 4 c 1 5 c 1 5 5 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 138 1 8 c 1 8 8 c 1 8 8 8 c 1 9 c 1 9 9 c 1 9 9 9 c 1 9 9 9 9 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 139 @ (at symbol) & (ampersand) * (asterisk) : (colon) , (comma) $ (dollar) ! (exclamation) - (hyphen) % (percent) . (period) + (plus) # (pound) ? (question mark) ‘ (apostrophe) Forward Tab CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 140 Numeric Keypad QWERTY Keypad Backspace Up Arrow Down Arrow b < b < Left Arrow b > b > Right Arrow CapsLock Enter Shift Space Start (Windows) Backlight Talk End call CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 141: Imager Configuration Bar Codes

    Imager Configuration Bar Codes You can use the bar codes to quickly configure the CN50 imager. These bar codes allow you to enable or disable symbologies, reset to factory defaults, and set predefined imager modes.

  • Page 142: Basic Configuration Bar Codes

    Appendix C — Imager Configuration Bar Codes Basic Configuration Bar Codes If you need to create a bar code for a specific setup, please download a free copy of EasySet from the CN50 page on the Intermec website at www.intermec.com. Command...

  • Page 143: Symbology Bar Codes

    Appendix C — Imager Configuration Bar Codes Command Bar Code 1D and 2D codes with reflective surface Symbology Bar Codes Symbology Enable Bar Code Disable Bar Code AustraliaPost Aztec CanadaPost Codabar Code 11 Code 39 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 144 Appendix C — Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code Code 93 Code 128 DataMatrix DutchPost EAN 8 EAN 13 GS1 128 Interleaved 2 of 5 JapanPost Matrix 2 of 5 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 145 Appendix C — Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code MaxiCode Micro PDF417 MSI Code PDF417 Planet Plessey Code Postnet QR Code Standard 2 of 5 Telepen CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 146 Appendix C — Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code TLC 39 UPC-A UPC-E UPC-E1 CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...

  • Page 147: Index

    Index...
  • Page 148 AutoRun, using to launch entering with keystrokes applications – charge-only multidock, described backlight settings, configuring charger, described backup power, battery AC power adapter charge-only multidock DX1 desktop dock CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 149 DX1 desktop dock, described green key, using DX2 dual dock, described DX4 quad dock, described handstrap replacement, described hardware, required for developing headset, wireless, connecting to home screen, described CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 150 – characters activating troubleshooting keys Sprint using the color-coded keys Verizon Knowledge Central website configuring emergency phone call, making language provisioning, about making a call language, selecting LEDs, status illustrated CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 151 Wi-Fi illustrated radio transferring files to a PC using to install applications – troubleshooting screen turning on the CN50 for the first aligning time cleaning specifications CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 152 Funk Windows Embedded Handheld, Microsoft status icons, described www.intermec.com Windows Mobile Device Center Knowledge Central connecting to a PC manuals, downloading xiii installing applications Product Support warranty information CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual...
  • Page 154 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec Technologies Corporation. All rights reserved. CN50 Mobile Computer for Windows Embedded Handheld 6.5 User Manual *935-041-002* P/N 935-041-002...

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