1.8
Call Center ....................................................................................................................... 90
1.8.1
Log-in/Log-out, Wrap-up ................................................................................................... 90
1.8.2
1.8.3
Manual Queue Redirection ............................................................................................... 95
1.9
User-supplied Equipment .............................................................................................. 96
1.9.1
Doorphone/Door Opener .................................................................................................. 96
1.9.2
External Relay................................................................................................................... 97
1.9.3
External Sensor ................................................................................................................ 98
1.9.4
Host PBX .......................................................................................................................... 98
1.9.5
Voice Processing System ................................................................................................. 99
1.10
Walking Extension ........................................................................................................ 105
1.10.1 Walking Extension .......................................................................................................... 105
1.11
1.11.1 Call Log........................................................................................................................... 106
1.11.2 Directories....................................................................................................................... 109
2
Manager Operation............................................................................. 115
2.1
Control Features ........................................................................................................... 116
2.1.1
Extension Control ........................................................................................................... 116
2.1.2
2.1.3
Dial Tone Transfer ........................................................................................................... 118
2.1.4
2.1.5
Outgoing Messages (OGM) ............................................................................................ 119
2.1.6
Hospitality Features ........................................................................................................ 120
2.1.7
3
3.1
Personal Programming................................................................................................. 128
3.1.1
Personal Programming ................................................................................................... 128
3.1.2
3.1.3
Customizing the Buttons ................................................................................................. 139
3.2
Manager Programming................................................................................................. 143
3.2.1
Programming Information ............................................................................................... 143
3.2.2
Manager Programming ................................................................................................... 143
3.3
System Programming................................................................................................... 145
3.3.1
Programming Information ............................................................................................... 145
3.3.2
System Programming ..................................................................................................... 148
4
Appendix ............................................................................................. 153
4.1
Troubleshooting ............................................................................................................ 154
4.1.1
Troubleshooting............................................................................................................... 154
4.2
Feature Number Table .................................................................................................. 157
4.2.1
Feature Number Table .................................................................................................... 157
4.3
Tone................................................................................................................................ 165
4.3.1
Tone ................................................................................................................................ 165
4.4
Revision History............................................................................................................ 169
4.4.1
MPR Version 1.1 ............................................................................................................. 169
4.4.2
MPR Version 2.0 ............................................................................................................. 169
Index .......................................................................................................... 171
User Manual
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