Troubleshooting - Samsung SPC-2010 User Manual

TROUBLESHOOTING

Symptom
If the power is not turned on
If the joystick does not move, or the
controller buttons are not pressed
If the controller cannot control the
camera
If forgot password
• Check the connection between the main unit and adaptor.
If the problem persists even if there's no problem with connection, consult your
dealer for servicing.
• There may be a problem with the controller board. Please contact your nearest
dealer for further assistance.
• Please check the network cable between the controller and camera.
• Check if the controller's PTZ/DVR mode and ID are properly selected.
• Please check the protocol and serial settings of the controller and camera.
• Consult your dealer.
Countermeasures
English _35