Led Codes - Kodak PS50 Series User Manual

Error Code Message
9001, 9002, TWAIN drivers could not be started. Please
9003 retry. If this error persists, please contact
support with error code 900X.
9004 Could not find a Kodak scanner.
9005 Please check if scanner is available to
Kodak Picture Saver System.
9006, 9007, Could not connect to the scanner. Please
9008, 9010 retry. If this error persists, please contact
support with error code 900X.
9009 Could not get the image from the scanner.
Please retry. If this error persists, please
contact support with error code 9009.
9011 Could not run the scanner. Please retry. If
this error persists, please contact support
with error code 9011.
9XXX Could not connect to scanner. Please retry. If
this error persists, please contact support
with error code XXXX.

LED codes

A-61760 September 2012
Description
Reinstall the Kodak Picture Saver Scanning System.
Refer to the section entitled, "Installing the Kodak driver
software" in Chapter 2.
Be sure that the Picture Saver System Scanner is
attached, turned on and the green LED is on and steady.
If the error persists, contact Kodak Service.
Verify that the Picture Saver System Scanner is
connected and powered on. If the error persists, contact
Kodak Service.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
Contact Kodak Service.
Reinstall the Kodak Picture Saver Scanning System.
Refer to Chapter 2, Installation.
Verify that the supplied USB software dongle is plugged
into a USB 2.0 port on the PC.
Following is a listing of the codes that may be displayed in the Function
window. When an error occurs, the red indicator will blink and a number
is displayed in the Function window.
Code Message
0 Check USB cable
Power saver mode
Scanning....
U5, Rescan documents
E3
U6 Clear paper path and
close cover
Multifeed
U8
U9 Paper jam
E1,
E2
E2,
E4,
E7
Remedy
Indicates that there is no USB connection
or the USB cable is not securely attached.
No action required.
The scanner is scanning documents.
USB cable has been disconnected while
the scanner was running.
Open the scanner cover and verify that all
documents are removed from the paper
path. Then close the scanner cover.
• A multifeed document has been
detected. Clear the multifeed condition.
• The document you are trying to scan is
too long.
Document jam or the paper path is
blocked. Clear the documents from the
paper path.
• Be sure all cables are connected
properly.
• Turn power off and then on again. If the
problem persists, call Service.
• Turn power off and then on again. If the
problem persists, call Service.
7-9