Sagem MF 6990DN User Manual
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Sagem MF 6990DN User Manual

Sagem MF 6990DN User Manual

Communications terminal
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SAGEM MF 6990dn
Agoris C935
User Manual

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Summary of Contents for Sagem MF 6990DN

  • Page 1 TELECOM SAGEM MF 6990dn Agoris C935 User Manual...

  • Page 2: Dear Customer

    MF 6990dn - Agoris C935 Dear Customer For your safety and comfort, we urge you to carefully read the chapter safety [ 125] before attempting use. Congratulations on your purchase of a new generation communications terminal. Both a multifunction black and white and colour device able to fax, print, copy and scan, your machine suits even the most demanding professional requirements.

  • Page 3: Table Of Contents

    MF 6990dn - Agoris C935 Table of contents Fax Settings ............27 Defining the machine name and number ....27 Fax emission settings ..........28 Fax reception settings ..........30 Dear Customer............ 2 Configuring the fax server (optional) ......32 Rules for using symbols ........2...
  • Page 4 MF 6990dn - Agoris C935 Mosaic copy .............. 48 Scan to SMB............69 Poster copy ............... 48 Scan to PC............71 Zoom ................. 49 Scan to Archive ........... 71 Simple photocopy ..........49 Stopping an emission in progress..... 72 Duplex photocopying ..........49 Receiving emails ..........
  • Page 5 MF 6990dn - Agoris C935 Maintenance and incidents ......97 License..............133 Ownership ............... 133 Maintenance ............97 Duration ..............133 General information........... 97 Warranty ..............133 Cleaning ..............97 Liability ..............133 Replacing consumables .......... 101 Development ............133 Calibrating colours........... 105 Applicable law ............

  • Page 6: Presentation Of The Machine

    MF 6990dn - Agoris C935 Presentation of the machine Description of the machine Automatic document feeder (ADF) Main paper tray Paper adjustment guide On/Off button Automatic document feeder Master USB connector (USB key) Original document output Power cable connection Access handle to flatbed scanner...
  • Page 7 MF 6990dn - Agoris C935 Paper reception stop Manual feeder Duplex module Number pad - 7 -...

  • Page 8: Control Panel Description

    MF 6990dn - Agoris C935 Control panel description Description To access the machine's home screen To activate the Send Fax function To activate the Scan Document function To activate the Copy Document function To cancel the operation in progress To exit a menu without saving the changes...

  • Page 9: Installation

    MF 6990dn - Agoris C935 Installation Additional paper tray Consult the installation guide supplied with this option for installation instructions. Packaging contents Perfume diffuser The packaging contains the components listed below: • Multifunction printer The perfume unit is an option enabling you to install a •...
  • Page 10 MF 6990dn - Agoris C935 Installing the memory extension 5 Slide the panel slightly to the right and lift to remove WARNING Firstly, consult the antistatic protection in- structions (see Antistatic protection [ 9]). To install the memory extension on the machine: 1 Press the On/Off button to switch off the machine (position 0) and disconnect the mains power cable.

  • Page 11: Loading Media

    MF 6990dn - Agoris C935 Loading media Notice Before loading paper, consult the section Recommendations for paper [ 148]. Loading paper into the main paper tray 1 Open the main paper tray. 5 Close the main paper tray. 2 Press the paper compression flap to lock it.

  • Page 12: Loading Envelopes Into The Manual Feeder

    MF 6990dn - Agoris C935 3 Press the centre of the sheet compression flap until 7 Define the paper format and type used in the ma- the locking tabs (white) on the right and left are re- chine. leased. The machine automatically detects standard paper formats.

  • Page 13: Loading Paper Into The Additional Paper Tray

    MF 6990dn - Agoris C935 4 Open the manual feeder. 8 Adjust the paper guides against the sides of the en- velopes. 5 Move the paper guides apart to the maximum. 9 Define the paper format and type used in the ma- chine.

  • Page 14: Starting Up The Machine

    MF 6990dn - Agoris C935 Starting up the machine 4 Load the sheets into the paper tray with the print surface facing up. Connecting the machine WARNING Before connecting the mains cable, you must consult the Safety Instructions [ 125].

  • Page 15: Initial Configuration Of The Machine

    MF 6990dn - Agoris C935 5 Press the On/Off button to switch the machine on To set the machine's number and name, required for the (position I). fax function: 1 In the menu GENERAL, press FAX. 2 Press TELEPHONE NUMBER. Enter the number using the virtual keyboard.

  • Page 16: Getting To Know The Machine

    MF 6990dn - Agoris C935 Getting to know Screen scrolling the machine When a dedicated function (e.g. copy a document) or menu (e.g. create a contact in the address book) includes a series of parameters on several screens, the lower...

  • Page 17: Presentation Of Specific Functions

    MF 6990dn - Agoris C935 Presentation of specific functions Configuration utilities and menus The home screen allows you to access the following The machine is equipped with special keys enabling you configuration utilities and menus: to access specific functions directly: •...

  • Page 18: Monitoring Of Operations And Communications In Progress

    MF 6990dn - Agoris C935 Monitoring of operations and communications in progress Button Description STATUS This menu includes the hardware and software The operations and communications in progress are information for the machine, displayed in the central frame of the home screen in the for use in the event of form of buttons.

  • Page 19: Warning And Error Messages

    MF 6990dn - Agoris C935 Inserting original documents Warning and error messages When there is a problem on the machine, a warning The instructions for inserting original documents are the window is automatically displayed on the screen, with a same for copies, faxes or scanned documents.

  • Page 20: Using The Multiple Scan Option Correctly

    MF 6990dn - Agoris C935 Inserting the document Use the following table to know how to configure and use the Multiple Scan option. 1 Move the paper guides apart to the maximum. 2 Insert your document in the automatic feeder, side to be copied facing upwards.

  • Page 21: Logging In On The Machine

    MF 6990dn - Agoris C935 Logging in on the machine Personalising your user account / fingerprint Depending on the machine configuration, access to Your user account is created by the machine functions may require logging in with a user code or by administrator, who will inform you of your 4-figure user fingerprint reading.
  • Page 22 MF 6990dn - Agoris C935 4 To personalise your user account name, press NAME. Enter the name using the virtual keyboard. In the event of an error, use the key to delete a character. Press OK to confirm. 5 To enter your email address, press EMAIL ADDRESS Enter your email address using the vir- tual keyboard.

  • Page 23: Configuring The Machine And The Services

    MF 6990dn - Agoris C935 Configuring the accounts: • the site will only accept a maximum of 5 users con- nected at once. machine and the • the site will only accept 1 active session per user con- nected. •...

  • Page 24: Geographic Settings

    MF 6990dn - Agoris C935 Setting winter / summer time Defining the language You can activate automatic management of winter and You can define two favourite languages to display the summer time. The time will be changed automatically on machine menus. To choose these two languages from the the last Sunday in March for the switchover to summer home screen, press LANGUAGE.

  • Page 25: Energy Saving

    MF 6990dn - Agoris C935 Energy saving Option Description This function is used to activate machine standby when it WITHOUT At the end of a user operation, the is not in use. The time to switch the machine to standby...

  • Page 26: Paper Settings

    MF 6990dn - Agoris C935 Paper settings 4 Press MENU to return to the home screen. Scanner / Printer Settings The machine automatically detects standard paper formats. You may however use this setting to check and/ or specify the paper type and format in each paper tray.

  • Page 27: Pc Printing Parameters

    MF 6990dn - Agoris C935 PC printing parameters Parameters Description / Procedure POINT SIZE This parameter is used to set the To personalize PC printing parameters: default font height, in points (the 1 Press MENU. default font must be 2 Select SETTINGS > SCANN./PRINTER > PRINT proportional).

  • Page 28: Fax Emission Settings

    MF 6990dn - Agoris C935 Fax emission settings an error, use the key to delete a character. Press OK to confirm the new setting. 5 Press MENU to return to the home screen. Local prefix Prefix for fax server This function is used when your machine is installed in a...
  • Page 29 MF 6990dn - Agoris C935 Remote copy Parameter Description / Procedure This function is used to set the machine to send a copy of Emission Emission speed of outgoing any document sent (by fax or to an email address) to speed documents.

  • Page 30: Fax Reception Settings

    MF 6990dn - Agoris C935 Fax reception settings 4 Select the required status, by pressing the check box. Press OK to confirm the new setting. 5 Press MENU to return to the home screen. Print settings for received faxes Duplex printing...
  • Page 31 MF 6990dn - Agoris C935 Selecting the paper tray 4 Select the required option. Press OK to confirm the new setting. This parameter is used to specify the paper tray to be 5 Press MENU to return to the home screen.

  • Page 32: Configuring The Fax Server (Optional)

    MF 6990dn - Agoris C935 Configuring the fax server (optional) 7 Press MENU to return to the home screen. Advanced fax reception settings If you have a fax server, this function enables you to select how faxes will be sent by the machine: direct 1 Press MENU.

  • Page 33: Advanced Fax Settings

    MF 6990dn - Agoris C935 Defining the fax server address Two choices are possible: • PULSES: for a digital dialling switchboard (electrome- chanical switchboards). To prevent any interruptions of service, you can define • MUSICAL: for a voice frequency dialling switchboard two fax servers to be used: (electronic switchboards).

  • Page 34: Service Default Settings

    MF 6990dn - Agoris C935 Service default settings Parameter Available settings SCALE 1:1, ZOOM or CONVERS. FORMAT The machine allows you to define default values for some Copy, Fax and Scan to parameters. ANALYSIS A5, A4, or LETTER FORMAT The default values must be configured depending on the habits of the people using the machine.

  • Page 35: Local Network Settings

    MF 6990dn - Agoris C935 3 When you have made the adjustments, press: 5 Check that the parameters IP ADDRESS, SUBNET MASK, GATEWAY, PRIMARY DNS, BY DEFAULT in the navigation path to return to SECONDARY DNS, WINS 1 SERVER et WINS 2 the previous menu.

  • Page 36: Configuring Network Security

    MF 6990dn - Agoris C935 Configuring network security 18 Enter the IP address of the WINS2 server using the virtual keyboard or the keypad. Press OK to con- firm the new setting. Secure IP IEEE (or Ethernet address) or MAC address 1 Press MENU.

  • Page 37: Configuring The Client Ftp Port

    MF 6990dn - Agoris C935 Defining the SNTP server address Configuring the SNMP service 1 Press NETWORK POSITION. An SNMP (Simple Network Management Protocol) agent 2 Enter the name of the SNTP server using the virtual is available on the machine for network administrators keyboard or the number pad.

  • Page 38: Configuring The Smtp Server

    MF 6990dn - Agoris C935 Configuring the SNMP console 4 To activate / deactivate the protocol selected, press ACTIVATION. Select the required status and press OK to confirm the new setting. The machine is supplied with the following integrated 5 To modify the port number used, press PORT. En-...

  • Page 39: Internet Settings Via The Telephone Line

    MF 6990dn - Agoris C935 17 Press KERBEROS if you want to configure this en- Option Description cryption protocol and enter the address of the KDC key server (Key Distribution Centre), the number of AT FIXED TIMES An internet connection is the server port (by default 88) and the kingdom.

  • Page 40: Accessing The Email Configuration Settings

    MF 6990dn - Agoris C935 Accessing the email configuration settings 6 If you have set SMTP authentication to WITH , en- ter your identification settings in LOGIN and PASSWORD. 1 Press MENU. 2 Select SETTINGS > COMMUNICATION > Defining a reply address SERVICES >...

  • Page 41: Unregistering A Pc

    MF 6990dn - Agoris C935 Unregistering a PC Triggering a remote reading This menu allows you to delete one or more PCs The remote reading operates according to the following registered on the machine via the PC Kit. criteria: •...

  • Page 42: Exporting Settings

    MF 6990dn - Agoris C935 Machine monitoring and activity Exporting settings counters This function is only available from the integrated website. Communications log To export the machine's current settings: 1 Go to the integrated website (see Remote configuration [ 23]).

  • Page 43: Consumable Status

    MF 6990dn - Agoris C935 Hardware and software information The usage counter for the scanner contains the following scan operations: The STATUS menu contains the machine's hardware and Counter Description software information which may be requested in the event Copy...

  • Page 44: Creating And Managing User Accounts

    MF 6990dn - Agoris C935 Creating and To activate / deactivate user rights management: 1 Press the MENU key. 2 Select SETTINGS > [OTHER PARAMETERS] > managing user RIGHTS MANAGEMENT > ACTIVATION. 3 Press ADMINISTRATION. Select the required sta- tus, by pressing the check box. Press OK to con- accounts firm the new setting.

  • Page 45: Creating A User Account

    MF 6990dn - Agoris C935 Function Description / Procedure Property Description When automatic printing of received Code 4-figure code generated by the RECEPTION faxes is deactivated (see Secure machine. This code is unique printing of received faxes [ 30]), and personal.

  • Page 46: Modifying A User Account

    MF 6990dn - Agoris C935 Modifying a user account Property Description B&W Print Defines the maximum number of Any modifications made to a user account take effect Quota black and white prints that the immediately. user account is authorised to...

  • Page 47: Printing The List Of User Accounts

    MF 6990dn - Agoris C935 Printing the list of user accounts Printing an interim report Printing out an interim report does not affect monthly For each user account on the machine, the print-out of the print-outs of the usage counters.

  • Page 48: Photocopying Documents

    MF 6990dn - Agoris C935 Photocopying This mode is only available for the autofeed scanner. documents Your machine allows you to make one or several photocopies. You can also configure numerous settings to make photocopies according to your needs. Choosing the photocopy options...

  • Page 49: Zoom

    MF 6990dn - Agoris C935 Duplex photocopying Zoom Cancelling an operation The zoom parameter is used to enlarge or reduce the Notice original document. The zoom value is between 25% and 400%. You may cancel an operation at any time by...

  • Page 50: Photocopy With Toner Saving

    MF 6990dn - Agoris C935 Photocopy with toner saving Resolu- Description tion TONER SAVE mode is used to reduce the quantity of TEXT Resolution suitable for documents toner consumed on the page and thus reduce printing containing text. costs. TEXT AND...

  • Page 51: Identity Card Photocopy

    MF 6990dn - Agoris C935 Identity card photocopy 10 To change the size of the photocopied document, press SCALE. Cancelling an operation Notice Option Description The document is printed in scale 1. You may cancel an operation at any time by...
  • Page 52 MF 6990dn - Agoris C935 7 Press PAPER TYPE. Select the paper type used from the list. Press OK to confirm. 8 Place your identity card or other official document against the flatbed scanner glass, as indicated be- low: 9 Press...

  • Page 53: Faxing Documents

    MF 6990dn - Agoris C935 Faxing To select a then... recipient... documents from the 10 last Press BIS. recipients saved Select the required recipient. Use the up and down arrows to view all recipients in the Sending faxes memory. Simple emission...

  • Page 54: Elaborate Emission

    MF 6990dn - Agoris C935 Elaborate emission Notice Cancelling an operation Notice If you have already entered a recipient, but wish to delete it, use the keys to You may cancel an operation at any time by select it, and press to delete it.

  • Page 55: Deferred Emission

    MF 6990dn - Agoris C935 Deferred emission Notice This function allows you to send a document later. If you have already entered a recipient, but wish to delete it, use the keys to To plan a deferred emission: Cancelling an operation select it, and press to delete it.

  • Page 56: Receiving Faxes

    MF 6990dn - Agoris C935 Receiving faxes • Print out a document awaiting emission Forcing an emission request The reception of faxes depends on the configuration of your machine. To force sending or resend a fax that is on standby or has...

  • Page 57: Printing Documents

    MF 6990dn - Agoris C935 Printing Paper tab documents This tab allows you to: • specify the number of copies of the document to be printed. When printing several copies, remember to use the copy assembly option. Your machine offers numerous printing options.

  • Page 58: Print Security Tab

    MF 6990dn - Agoris C935 Print security tab Advanced tab This tab allows you to: Notice • print front and back cover pages, and dividers. • select the paper tray containing the front and back This function is not available for PostScript cover pages, and the dividers.

  • Page 59: Device Options Tab

    MF 6990dn - Agoris C935 Secure printing Device options tab This tab allows you to consult the options installed on the In order to guarantee confidentiality of your prints, you machine (duplex module, additional paper tray, etc.). can secure printing of a document by associating a 4- figure code or a fingerprint.

  • Page 60: Launching Secure Printing

    MF 6990dn - Agoris C935 Recovering/Releasing secure prints an error, use the key to delete a character. Press OK to confirm. To recover a secure print on the machine: 7 Press 1 Press MENU. The procedure to save your fingerprint is 2 Press PRINT QUEUE.

  • Page 61: Print Out The List Of Saved Print Tasks

    MF 6990dn - Agoris C935 Editing a print task To be able to identify documents awaiting printing, the print queue allocates a type to the various print tasks managed by the machine: To edit the properties of a print task from the print queue: 1 Press DISPLAY/EDIT.

  • Page 62: Using A Usb Memory Key

    MF 6990dn - Agoris C935 Using a USB Viewing the content of a USB key memory key When you insert a USB key into the machine, its content is immediately analyzed. The number of files present is displayed and the special menu USB KEY opens.

  • Page 63: Printing Documents From A Usb Key

    MF 6990dn - Agoris C935 The first settings appear on the screen. Use to confirm. OTHER PARAMETERS to access all available 10 To define the output document format, press settings. PAPER FORMAT. Select the required option in the 3 Press IMAGES to select the photos to print.

  • Page 64: Saving A Document On A Usb Key

    MF 6990dn - Agoris C935 Saving a document on a USB key 5 When you have selected the files, press OK to con- firm. 6 To change the number of copies of files to print, press NUMBER OF COPIES. Enter the required...

  • Page 65: Analyzing The Content Of Your Usb Key

    MF 6990dn - Agoris C935 available options and press OK to confirm. User rights Notice Format Description Access to functions depends on your user IMAGE The scanned file is in format: rights. To know which rights you have, con- sult your machine administrator.

  • Page 66: Scanning And Sending Documents

    MF 6990dn - Agoris C935 Scanning and To scan a document and send it as an attachment to an email address: Cancelling an operation sending Notice You may cancel an operation at any time by documents pressing 1 Insert the document to scan (see section Inserting original documents [ 19]).
  • Page 67 MF 6990dn - Agoris C935 operation for each recipient to add (maximum 10 contacts or lists of contacts). Resolution Description LIGHT Low resolution. Notice TEXT Resolution suitable for documents containing text. If you have already entered a recipient, but wish to delete it, use the...

  • Page 68: Scan To Ftp

    MF 6990dn - Agoris C935 Scan to FTP Notice The Scan to FTP function allows you to scan a document Emission to several recipients is not possi- in JPEG, PDF or Secure PDF format and place it on an ble with this function.

  • Page 69: Scan To Smb

    MF 6990dn - Agoris C935 Scan to SMB event of an error, use the key to delete a char- acter. Press OK to confirm. The Scan to SMB function allows you to scan a Notice document in JPEG, PDF or Secure PDF format and place...
  • Page 70 MF 6990dn - Agoris C935 To select an SMB Format Description then... address... IMAGE The file is sent in format: from the address Press FAVOURITE then: TIFF (black and white docu- book favourites Select the required con- ment) tact. Use the up and down...

  • Page 71: Scan To Pc

    MF 6990dn - Agoris C935 Scan to Archive the Multiple Scan option correctly [ 20]). Press OK to confirm. 18 Press to send the document in black and white The Scan to Archive function allows you to scan a document and send it on your fax server for archiving.

  • Page 72: Stopping An Emission In Progress

    MF 6990dn - Agoris C935 Receiving emails 10 Press to send the document in black and white to send the document in colour. Emails are automatically received via the local network or User rights at each internet connection, if this is configured on the Notice machine.

  • Page 73: Forcing An Emission Request

    MF 6990dn - Agoris C935 Print out a document awaiting emission The emission queue allows you to: • Force a request (on standby or rejected) to be sent • Edit the recipient(s) for an emission request (on stand- To print out a document awaiting emission: 1 Press PRINT A DOCUMENT.

  • Page 74: Address Book

    MF 6990dn - Agoris C935 Address book Creating a contact To create a contact: You may build up an address book by creating contacts Cancelling an operation and lists of contacts. You can create up to 500 contacts, Notice which can be grouped in 32 contact lists.

  • Page 75: Editing A Contact

    MF 6990dn - Agoris C935 Editing a contact sion speed from the available values (expressed in bits/second) in the list and press OK to confirm. To edit a contact: Notice Cancelling an operation Notice For communications on a good quality tele-...

  • Page 76: Creating And Managing Contact Lists

    MF 6990dn - Agoris C935 Creating and managing contact lists 6 To mark the list as a favourite, press FAVOURITE. Check the box to select the required option. Press OK to confirm. Properties of a contact list 7 Press CONTENT to select the contacts included in the list.

  • Page 77: Deleting A List Of Contacts

    MF 6990dn - Agoris C935 Exporting / Importing the address Deleting a list of contacts book To delete a list of contacts from the address book: The address book export and import functions are Notice particularly useful if you wish to make a backup copy of the address book, restore the content of an address book Deletion is irreversible.

  • Page 78: Restoring The Address Book (Directory Card Option)

    MF 6990dn - Agoris C935 Restoring the address book (Directory card option) This function is used to import the address book from a previous generation machine. Notice This function is only for technicians. The import is based on the use of directory cards on which the content of a previous generation address book has been saved.

  • Page 79: Pc Functions

    MF 6990dn - Agoris C935 PC Functions Installing the software This section describes the following installation Introduction procedures: • complete installation of the Companion Suite Pro soft- ware; The Companion Suite Pro software allows you to connect • installation of drivers only using the Companion Suite a personal computer to a compatible multifunction Pro software;...
  • Page 80 MF 6990dn - Agoris C935 5 The production installation screen appears. Click 10 The next screen appears indicating the progress of on All products. the installation. 11 When the installation is complete, restart your PC when necessary to update the system files.

  • Page 81: Installing Drivers Using The Companion Suite Pro Software

    MF 6990dn - Agoris C935 Installing drivers using the Companion 7 The welcome screen appears. Click on Next to run the installation of the Companion Suite Pro kit on Suite Pro software your PC. Switch on your PC. Open an Administration session.

  • Page 82: Manual Installation Of The Drivers

    MF 6990dn - Agoris C935 Manual installation of the drivers 12 The final installation is ready to be run. Click on Install. You can manually install the drivers for the printer and the scanner without running the configuration software. Notice...

  • Page 83: Monitoring The Multifunction Machine

    MF 6990dn - Agoris C935 Monitoring the multifunction machine Activating utilities and applications The graphic interface Companion Suite Pro enables you The software you have installed contains two applications to run the following utilities and software: to manage the multifunction machine, Companion •...

  • Page 84: Peripheral Management

    MF 6990dn - Agoris C935 Peripheral management Notice This tab displays the list of peripherals managed by the Only peripherals found on the same local sub-network as the PC are automatically detected and displayed. Adding a peripheral connected to the network 4 Select your multifunction machine and click on Next.
  • Page 85 MF 6990dn - Agoris C935 Selecting the current peripheral Peripheral parameters 1 Select a peripheral by clicking on the correspond- Only one peripheral can be connected at a time. ing line in the list and click on Properties to config-...

  • Page 86: Displaying The Status Of Consumables

    MF 6990dn - Agoris C935 Displaying the status of consumables 4 Select the required output format from the scroll down list. The following information is available in the Consumables tab: • current status of consumables; • number of pages printed;...

  • Page 87: Companion Suite Pro Functions

    MF 6990dn - Agoris C935 Companion Suite Pro functions 4 When the scan is complete, the scanned image ap- pears in the PaperPort window. Document analysis The document can be analyzed in two ways: • using the Scan to function (application accessible from the Companion Director window or the machine's SCAN key);...

  • Page 88: Printing

    MF 6990dn - Agoris C935 Fax communications Optical Character Recognition (OCR) The optical character recognition function allows you to Fax communications enables you to: create a document editable in office software from a • send documents by fax, from your machine's scan- paper document or an image file.

  • Page 89: Sending A Fax

    MF 6990dn - Agoris C935 Sending a fax If you wish, you can consult your emission request in the outbox. Sending a fax from an application Sending a fax from the hard disk or from the machine This method allows you to send a document created using an office application directly without printing it first.

  • Page 90: Receiving A Fax

    MF 6990dn - Agoris C935 5 To attach a cover page, select the Cover page tab Rejected requests are listed at the end so they are and check the box With cover page. Select the accessible if you want to resend them or delete them.

  • Page 91: Fax Settings

    MF 6990dn - Agoris C935 Fax settings Description of the Fax parameters tab Accessing the Fax settings 1 Click on the icon in the Companion Director window. 2 Select Tools > Options > Fax. 3 Adjust the required settings referring to the descrip-...

  • Page 92: Cover Page

    MF 6990dn - Agoris C935 Cover page Details concerning option A and option B: Option (A): The cover page is part of a faxed document automatically 1 Open the application you want to use to edit the generated by your machine in which information background (Word, Excel, etc.).
  • Page 93 MF 6990dn - Agoris C935 Adding information fields Option (B): 1 Run Companion FAX Manager, select New > Fax Now that the background image is created in C:\Program and select the scanner as the source as indicated Files\Companion Suite Pro...
  • Page 94 MF 6990dn - Agoris C935 Description of the Cover page tab 3 Click on the icon to display the fields available. Option Description Name of the Name of the page selected by cover page default or the name of the page you have chosen to use.

  • Page 95: Uninstalling The Software

    MF 6990dn - Agoris C935 Uninstalling the software Uninstalling the drivers Switch on your PC. Open an Administration session. This section describes the following procedures: • complete uninstallation of the Companion Suite Pro Depending on the installation method used, select the...
  • Page 96 MF 6990dn - Agoris C935 4 Select the Drivers tab. 3 Select Uninstall in the menu and click on the mouse. 5 Select the Color HFCv2 driver and click on Remove. 4 Click on OK to confirm the deletion. 5 In the sub-menu Other devices, select HFCv2 and click on the right button of the mouse.

  • Page 97: Maintenance And Incidents

    MF 6990dn - Agoris C935 Maintenance and Cleaning incidents The presence of dust, dirt and paper debris on the external surfaces and inside the printer may hinder its operation. We recommend you clean it regularly. Cleaning the outside of the printer...
  • Page 98 MF 6990dn - Agoris C935 Cleaning the scanner read devices 2 Open the cover of the autofeed scanner. If one or several vertical lines appear on copies, clean the scanner window. 1 Open the flatbed scanner cover by folding it back until it is maintained in the vertical position.
  • Page 99 MF 6990dn - Agoris C935 3 Close the main paper tray. 4 Close the manual feeder. Cleaning the paper feed rollers in the manual feeder 1 Open the manual feeder. Cleaning the paper feed rollers on the duplex module 1 Open the manual feeder.
  • Page 100 MF 6990dn - Agoris C935 4 Close the cover of the duplex module. 3 Close the additional paper tray. 4 Open the right side cover of the additional paper 5 Close the manual feeder. tray. Notice Close the manual feeder before opening the right side cover.

  • Page 101: Replacing Consumables

    MF 6990dn - Agoris C935 Cleaning the printer's laser lens Replacing consumables The printer is equipped with four laser lenses. Clean each To access the status of consumables, press MENU and one as indicated below. The cleaning bar is fixed to the select CONSUMABLES >...
  • Page 102 MF 6990dn - Agoris C935 2 The machine detects the smart card and displays a 2 Turn the waste toner bottle lock to the "Unlocked" message asking you to confirm the installation of position. the new consumable. Press YES to confirm.
  • Page 103 MF 6990dn - Agoris C935 6 Slide the new waste toner bottle fully into the ma- 9 Close the machine front cover. chine. You must now declare the replacement of this consumable: Administrator rights 7 Fold down the left and right handles of the waste Notice toner bottle.
  • Page 104 MF 6990dn - Agoris C935 1 Open the cover of the stapling unit. 5 Replace the stapler. 2 Remove the stapling unit. 6 Replace the stapling unit. 3 Remove the stapler. 7 Close the cover of the stapling unit. 4 Remove the empty staple cartridge and install the Replacing the feeder shoe new one.

  • Page 105: Calibrating Colours

    MF 6990dn - Agoris C935 Removing paper jams 2 Press down on the tab on the feeder shoe and lift to remove it. If a paper jam occurs in the paper feed unit, or if no paper is fed, the message PAPER JAM appears with an indication of where the jam has occurred.

  • Page 106: Considerations For Removing Paper Jams

    MF 6990dn - Agoris C935 Considerations for removing paper jams WARNING Remember the following indications when you try to The fuser unit may reach very high tempe- remove a paper jam: ratures during operation. To avoid injury, do • If paper jams occur frequently, try using another type not touch this zone.

  • Page 107: Additional Paper Tray Jam

    MF 6990dn - Agoris C935 Additional paper tray jam 3 Close the right side cover. 1 Open the right side cover of the additional paper tray. 4 Open the main paper tray and remove any paper loaded in it. 2 Remove the paper causing the jam without tearing 5 Fan the sheets you have removed and smooth the paper on a flat surface.

  • Page 108: Duplex Module Paper Jam

    MF 6990dn - Agoris C935 5 Fan the sheets you have removed and smooth the 4 Close the cover of the duplex module. paper on a flat surface. 6 Load the sheets into the paper tray with the print surface facing up.
  • Page 109 MF 6990dn - Agoris C935 4 Close the fuser unit cover, and lower the two levers WARNING holding it down. The fuser unit may reach very high tempe- ratures during operation. To avoid injury, do not touch this zone. 5 Close the right side cover.

  • Page 110: Manual Feeder And Transfer Roller Paper Jam

    MF 6990dn - Agoris C935 Manual feeder and Transfer roller paper jam 2 Remove the paper causing the jam without tearing 1 Open the right side cover by pulling on the latch. 3 Close the right side cover. WARNING The fuser unit may reach very high tempe- ratures during operation.

  • Page 111: Stapling Unit Paper Jam

    MF 6990dn - Agoris C935 Stapling unit paper jam 2 Remove the paper causing the jam without tearing A paper jam may occur in the following places: • between the transfer unit and the top of the stapling unit; •...

  • Page 112: Removing Staple Jams

    MF 6990dn - Agoris C935 Removing staple jams 5 Replace the guide in its initial position, and replace the stapler. To remove a staple jam: 1 Open the cover of the stapling unit. 6 Replace the stapling unit. 2 Remove the stapling unit.

  • Page 113: Storage

    1 Press the On/Off button to switch off the machine (position 0) and disconnect the mains power cable. Do not hesitate to consult the website www.sagem- 2 Disconnect all cables connected to the machine. communications.com to know whether new versions of this manual are available once your software has been 3 Close the scanner reception stop.

  • Page 114: Troubleshooting

    MF 6990dn - Agoris C935 Troubleshooting The following sections describe problems you may encounter and the corrective actions you can implement to resolve them. Some solutions may require cleaning or replacing certain machine components. If the corrective action suggested does not solve the problem, contact a maintenance technician.
  • Page 115 MF 6990dn - Agoris C935 Symptom Possible cause Solution The message THE A toner cartridge is defective. Replace the defective toner cartridge with a new TONER toner cartridge. CARTRIDGE IS The printed pages are highly See the consumable specifications described in NEARLY EMPTY charged with toner.

  • Page 116: Troubleshooting Paper Jams

    MF 6990dn - Agoris C935 Troubleshooting paper jams Frequent paper jams in a specific zone mean that this zone requires cleaning, servicing or repair. Frequent paper jams may also occur if you are not using a compatible support. Symptom Possible cause...
  • Page 117 MF 6990dn - Agoris C935 Symptom Possible cause Solution Paper is getting The media is not correctly Remove the jammed sheets and reload the media stuck in the printer inserted in the paper tray. correctly into the paper tray (see Loading media [ 11]).

  • Page 118: Troubleshooting Print Quality Problems

    MF 6990dn - Agoris C935 Troubleshooting print quality problems The table and illustrations in this section exhaustively present print quality problems that may occur and the corrective actions you can implement to solve them. If the corrective action suggested does not solve the problem, contact a maintenance technician.
  • Page 119 MF 6990dn - Agoris C935 Symptom Possible cause Solution Pale printing The laser lenses need cleaning. Clean the laser lenses (see Cleaning the printer laser lenses [ 101]). The media used is damp. Remove the loaded media and replace it with dry media.
  • Page 120 MF 6990dn - Agoris C935 Symptom Possible cause Solution Image not suffi- The media used is damp. Remove the loaded media and replace it with dry ciently fixed media. Image is easily The media used is not Only use compatible media supports (see...
  • Page 121 MF 6990dn - Agoris C935 Symptom Possible cause Solution Horizontal lines or The machine is not resting on a Place the machine on a strong, flat surface. stripes on the flat surface. image There is toner in the paper path. Print out several blank pages to eliminate the toner.

  • Page 122: Smart Card Incidents

    MF 6990dn - Agoris C935 Smart card incidents The table in this section presents problems that may occur reading smart cards and their causes. Message Cause Unknown card The smart card is wrong or defective. Zero smart card capacity The smart card has already been used.

  • Page 123: Communication Failure Codes

    MF 6990dn - Agoris C935 Communication failure codes The communication failure codes appear in logs and emission reports. General codes Code Meaning Reason / Solution Engaged or no fax reply This code appears after 6 unsuccessful attempts. You should try again later.
  • Page 124 MF 6990dn - Agoris C935 Internet codes Code Meaning Reason / Solution No provider response Modem cannot connect to the service provider. If the error is systematic, check the call number for the service provider and possibly the machine's prefix.

  • Page 125: Safety

    MF 6990dn - Agoris C935 Safety Safety Instructions Before connecting your machine, check that the mains plug to which you are connecting the machine complies with the indications on the information label (voltage, current, frequency of electricity network) on the machine. This machine must be connected to a single-phase mains power supply.

  • Page 126: Laser Safety Information

    MF 6990dn - Agoris C935 Laser Safety Information CAUTION: The use of controls, adjustments or performance of procedures other than those specified in this guide may result in hazardous light exposure. This equipment complies with international safety standards and is classified as a Class 1 Laser Product.

  • Page 127: Power Switch Symbols

    Certifications in Europe CE The CE mark applied to this product indicates the declaration of conformity of Sagem Communications SAS (here after referred to as Sagem Communications) with the applicable directions of the European Union, as per the dates indicated: 12 December 2006: Directive 2006/95/EC amended.

  • Page 128: Precautions For Use

    MF 6990dn - Agoris C935 Precautions for use Take account of the important precautions below when using the machine. Operating environment The following section describes the operating environment required for the machine: • Temperature: 10 °C to 35 °C [50 °F to 95 °F] with ambient humidity of between 15 and 80 % (up to 65 % ambient humidity for a temperature of 35 °C [95 °F]).

  • Page 129: Safety Information

    MF 6990dn - Agoris C935 Safety information When using the machine, the following safety precautions must always be respected. Safety during operation To ensure continuous safe operation of your equipment, follow these safety instructions at all times (the list below is non-exhaustive and may be added to or changed without prior notice).

  • Page 130: Handling And Moving The Machine

    MF 6990dn - Agoris C935 Handling and moving the machine Shocks during handling During printing, the paper tray, paper feeder, trap and other machine parts should not be subjected to any shocks. Moving the machine When moving the machine, it should be lifted, not dragged.

  • Page 131: Handling Toner Cartridges

    MF 6990dn - Agoris C935 Handling toner cartridges The printer uses four toner cartridges: black, yellow, magenta and cyan. Handle toner cartridges with care, avoiding spilling toner on your hands or in the printer. • Never place a toner cartridge on its end. Never hold the toner cartridge upside down.

  • Page 132: Environment

    The international ENERGY STAR® programme aims at promoting the development and awareness of low-consumption office equipment. As an ENERGY STAR® partner, Sagem Communications has determined that this product meets the ENERGY STAR® directives in terms of energy savings. Your machine comes with a timer which switches to Energy saving mode after the last copy/print, configured to 5 or 15 minutes depending on the model.

  • Page 133: Software User License

    MF 6990dn - Agoris C935 Software user license READ CAREFULLY ALL THE TERMS AND CONDITIONS OF THIS LICENSE BEFORE OPENING THE SEALED ENVELOPE CONTAINING THE SOFTWARE. OPENING THIS ENVELOPE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. If you do not accept the terms and conditions of this license, please return the CD-ROM in its unopened packaging to your retailer, along with the other components of the product.

  • Page 134: Applicable Law

    Registered trademarks Given the permanent evolution in technology, Sagem Communications reserves the right to change the technical characteristics indicated for this product at any time, without prior notice, and/or to interrupt the production of this product. Companion Suite Pro is a registered trademark of Sagem Communications.

  • Page 135: Software Licenses

    MF 6990dn - Agoris C935 Software licenses This product comprises software code developed by third parties, including software code subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). The terms of the GPL and LGPL, as well as information on obtaining access to the GPL Code and LGPL Code used in this product, are available at: www.sc-itportal.com/fs...
  • Page 136 MF 6990dn - Agoris C935 another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you". Activities other than copying, distribution and modification are not covered by this License; they are outside its scope.
  • Page 137 MF 6990dn - Agoris C935 unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.
  • Page 138 MF 6990dn - Agoris C935 WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.

  • Page 139: Gnu Lesser General Public License Version 2.1, February 1999

    MF 6990dn - Agoris C935 GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA. Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 140 MF 6990dn - Agoris C935 frequent case is that a free library does the same job as widely used non-free libraries. In this case, there is little to gain by limiting the free library to free software only, so we use the Lesser General Public License.
  • Page 141 MF 6990dn - Agoris C935 These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Library, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
  • Page 142 MF 6990dn - Agoris C935 whatever changes were used in the work (which must be distributed under Sections 1 and 2 above); and, if the work is an executable linked with the Library, with the complete machine-readable "work that uses the Library", as object code and/or source code, so that the user can modify the Library and then relink to produce a modified executable containing the modified Library.
  • Page 143 MF 6990dn - Agoris C935 It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices.
  • Page 144 MF 6990dn - Agoris C935 warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details. You should have received a copy of the GNU Lesser General Public License along with this library; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA.

  • Page 145: Characteristics

    MF 6990dn - Agoris C935 Characteristics Device type: professional machine, rapid, operating with all group 3 appliances according to UIT-T recommendations. Physical characteristics Machine Dimensions (excluding options): Width: 534 mm Depth: 526 mm Height: 706 mm Weight: Approx. 55 kg...
  • Page 146 MF 6990dn - Agoris C935 Peripheral characteristics Copier Type: Colour and B&W copier Copy speed: 30 cpm Colour / 35 cpm B&W (A4) maximum for a multiple copy Resolution: 600 dpi Multiple copies: 99 pages maximum Zoom ranges: 25 % to 400 %...
  • Page 147 MF 6990dn - Agoris C935 Communication Fax Communication Type: PSTN, ITU T30, G3 Type: PSTN-Super G3 Communication speed: In group 3: 33600 / 14400 / 12000 / 9600 / 7200 / 4800 / 2400 bps The effective transmission duration for an A4 page varies from a few...

  • Page 148: Recommendations For The Paper

    MF 6990dn - Agoris C935 Recommendations for the paper This paragraph contains information concerning the type of support that can be used for printing. • Adding paper to the pile may cause double feed. • When removing the paper tray, always take it in both hands to prevent dropping it.

  • Page 149: Standard / Recycled Paper

    MF 6990dn - Agoris C935 Standard / recycled paper Main and additional paper tray Manual feeder Capacity Up to 500 sheets depending on the Up to 100 sheets depending on the weight used. weight used. Orientation Print side facing down...

  • Page 150: Thick Paper

    MF 6990dn - Agoris C935 Thick paper Paper is considered to be thick when its weight exceeds 90 g/m² (24 lb). Main and additional paper tray Manual feeder Capacity Not supported Up to 20 sheets depending on thickness. Orientation Not supported...

  • Page 151: Labels

    MF 6990dn - Agoris C935 • With transparent windows. • Of thick texture (example: reinforced envelopes). • Comprised of fused, volatile, or discolouring material or emitting toxic vapours. • Pre-sealed. Labels A sheet of labels is comprised of a front side (printable surface) and an adhesive back, covered with a protective film: •...

  • Page 152: Cards

    MF 6990dn - Agoris C935 Cards Before starting printing cards, print out a test on standard paper to check page formatting. Main and additional paper tray Manual feeder Capacity Not supported Up to 20 cards depending on thickness. Orientation Not supported...

  • Page 153: Glossy

    MF 6990dn - Agoris C935 Glossy First test the glossy media to be used to ensure acceptable print quality and speed. Main and additional paper tray Manual feeder Capacity Not supported Up to 20 glossy sheets depending on thickness. Orientation...
  • Page 154 Sagem Communications SAS Broadband and Residentials Terminals Business Unit Headquarters: Le Ponant de Paris 27, rue Leblanc - 75015 Paris - FRANCE Tel : +33 1 53 23 18 16 - Fax : +33 1 58 12 42 95 www.sagem-communications.com...

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