Getting Help; World Wide Web; Intergraph Bulletin Board Service - Intergraph Intense 3D Pro 3400 Installation Manual

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Getting Help

Use the information in this chapter if you encounter a problem with
Intense 3D Pro 3400, if you want to get product information or fixes,
or if you want to contact Intergraph Computer Systems for help.

World Wide Web

If your computer has a World Wide Web browser, connect to the
Intense 3D Pro pages at http://www.intergraph.com/ics/intense3d
for the latest Intense 3D Pro information and driver software.

Intergraph Bulletin Board Service

If your computer has a modem, log on to the Intergraph Bulletin Board
Service (IBBS). You can use the IBBS to get the latest Intense 3D Pro
information and driver software.
To connect to the IBBS:
1. Set your system's communications protocol for eight (8) data bits,
no parity, one (1) stop bit, and any baud rate up to 14,400.
2. Using a modem, call 1-205-730-8786. Outside the United States,
call one of the mirror sites listed on the World Wide Web; see the
Software Support pages at http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not
connected before, key in new to create a user ID.
4. For the latest Intense 3D Pro 3400 information and driver
software, go to (I) Intergraph Product Centers, (W) Consumer
Products, (F) File Libraries, and (B) Intense 3D.
If you have trouble connecting to or using the IBBS, call the Customer
Response Center at 1-800-633-7248 (product entry IBBS), or leave a
message for the IBBS System Operator at 1-205-730-1413.
FAXLink
To use the FAXLink:
u
Call 1-800-240-4300 with questions about how to get technical
support information using the FAXLink.
u
Call 1-205-730-9000 to get documents (up to five per call).
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