Table of Contents
Advertisement
5
Getting Help
Use the information in this chapter if you encounter a problem with
Intense 3D Voodoo, want to get product information or driver
software, or want to contact Intergraph Computer Systems for help.
Serial Number
You must have the serial number of your Intense 3D Voodoo card to
get technical support or warranty service. Refer to Chapter 2,
"Preparing for Installation," in which you were directed to record the
serial number printed on the card before installing the card in your
computer.
World Wide Web
If your computer has a World Wide Web browser, connect to the
Intense 3D Voodoo pages at http://www.intergraph.com/ics/voodoo.
On these pages, you can get news and product information, download
updated drivers, search the Knowledge Base (a collection of I-
Articles), review frequently asked questions (FAQs), and submit a
question or log a problem using an online form.
Intergraph Bulletin Board Service
If your computer has a modem, log on to the Intergraph Bulletin Board
Service (IBBS). On the IBBS, you can download updated drivers and
search the Knowledge Base (a collection of I-Articles).
To connect to the IBBS:
1. Set your system's communications protocol for eight (8) data bits,
no parity, one (1) stop bit, and any baud rate up to 14,400.
2. Using a modem, call 1-205-730-8786. Outside the United States,
call one of the mirror sites listed on World Wide Web; see the
Software Support pages at http://www.intergraph.com. When
connected, respond to the login request by keying in your user ID.
3. At the login prompt, key in your user ID. If you have not
connected before, key in new to create a user ID.
4. For the latest Intense 3D information and driver software, go to (I)
Intergraph Product Centers, (W) Consumer Products, (F) File
Libraries, and (A) Intense 3D Voodoo.
21
Advertisement
Table of Contents
