Intermec PX4i User Manual page 131

RFID Problems and Possible Solutions (continued)
Problem
The RFID kit is installed, but
"RFID" does not appear in the setup
tree.
When I try to set RFID MODE to
ENABLE, I get one of these error
messages:
•
"Error in filename" (Fingerprint
or Intermec Direct Protocol)
•
"No RFID support" (IPL)
None of the RFID commands work,
and I get this message: "RFID
Inactive."
Printing on regular media (not
RFID) is slow and halted in between
labels.
I am using an application to write to
RFID tags, and the printer is
printing "VOID" labels.
When I try to perform a TESTFEED,
I get this message, "No tag found."
I get this error message: "Not
supported by tag type."
(Fingerprint)
PX4i and PX6i High Performance Printer User's Manual
Chapter 4 — Troubleshooting and Maintaining the Printer
Possible Solution
The printer is not communicating properly with the RFID
hardware. For help, contact your local Intermec
representative.
An RFID kit is not installed in the printer. For help, contact
your local Intermec representative.
RFID MODE is disabled. Change MODE to ENABLE.
RFID MODE is enabled. Change MODE to DISABLE.
•
The printer may not recognize the RFID media type. For
Fingerprint printers, run a TESTFEED. For IPL printers,
raise and lower the printhead, and then press F or turn
on the printer.
•
You may need to modify the TAGADJUST parameter.
•
You may need to adjust the output power (field strength)
to the antenna.
•
Make sure that you are using RFID media.
•
You may need to modify the TAGADJUST parameter.
•
The tag may be broken. Try printing on a different label.
This error message indicates that a command:
•
may be trying to access a tag data segment that is not
available on the RFID media.
•
is being used with a level of security that is not allowed by
the tag type.
Make sure that you are using the appropriate media for
your application.
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