Intermec PX4i User Manual page 129

Print Quality Problems and Possible Solutions (continued)
Problem
The inner edge of the printout is
missing.
The content on my printout is
compressed.
Nothing shows up on my thermal
transfer printout.
When I feed or print a label, the
ribbon is not taken up. Instead, it
spills out of the front of the printer.
The transfer ribbon breaks.
The transfer ribbon wrinkles.
PX4i and PX6i High Performance Printer User's Manual
Chapter 4 — Troubleshooting and Maintaining the Printer
Possible Solution
Try these possible solutions in order:
•
The media may not be properly installed or aligned.
Reload the media. For help, see
page 8.
•
The small core and supply post may be in the upper
position. Move the post to the lower position.
•
The X-start parameter may be set too low. Increase the
setting.
The print speed may be too high. Lower the print speed.
The ink-coated side of the ribbon may not be facing the
media. Reload the ribbon. For help, see
on page 44.
Make sure Paper Type is set to Thermal Transfer Ribbon
(TTR):
On your printer's keypad, press T to enter the Setup
1
menu.
2
If you are using Fingerprint, go to Media > Paper Type >
Transfer.
If you are using IPL, go to Media > Paper Type > TTR.
Press E.
3
Press T to exit the Setup menu.
4
Try these possible solutions in order:
•
Make sure that your media setting is appropriate for the
type of media you are using.
•
Make sure that the ribbon is fitted correctly. Reload the
ribbon. For help, see
•
The energy control may be faulty. For help, contact your
Intermec service representative.
Try these possible solutions in order:
•
You may need to adjust the label stop sensor. For help,
see "Adjusting the Label Stop Sensor" on page
•
The printhead pressure may be too high. Decrease the
printhead pressure. For help, see
Printhead Pressure" on page
"Loading Media" on
"Loading Ribbon"
"Loading Ribbon" on page
"Adjusting the
124.
44.
121.
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